LinkedIn's Emergence as a Video Surveillance Marketing Power

Published May 27, 2016 04:00 AM
PUBLIC - This article does not require an IPVM subscription. Feel free to share.

LinkedIn has become one of the most powerful marketing sources for both integrators and manufacturers, surpassing trade magazines, banner ads, Twitter and other online advertising options.

In this note, we share data from our own campaigns as well as analysis of notable video surveillance vendors to show how you can and should make use out of LinkedIn for marketing.

Success for IPVM

LinkedIn offers two primary ways to market - 'Company Updates' and sponsored 'Company Updates'.

Company Updates are free, letting you create a short post with an image and a link to your website. You can then take any company updates and run them as ads.

Below is an example of a successful IPVM company update that we have sponsored.

 

We have generated over 80,000 impressions, 20,000+ were free and the other nearly 60,000 costs ~$1,200. Notice that this got us over 1,300 clicks back to IPVM, as well as 200+ likes and 100+ LinkedIn followers.

Most impressively, we have received at least 4 phone calls based on that update, converting into memberships. Surely, if that many people called, many more joined directly online.

Even without spending any money with LinkedIn, company updates are literally free marketing. As the chart below shows, IPVM gained over 600 click throughs in a week from LinkedIn users:

Indeed, these numbers are even more impressive, considering we had only started a LinkedIn company page [link no longer available] the prior year and had less than 1200 followers then. We historically focused on Twitter, where we still have a strong presence and still get decent engagement but (1) there are now more qualified surveillance professionals on LinkedIn and (2) Twitter ads have become really bad, with much higher costs yet poor targeting abilities.

By contrast, most surveillance manufacturers, who started pages years ago, have thousands and even a few with 10,000+ company followers.

2017 Update

IPVM continues to have great success with LinkedIn:

  • Our followers are up 400% to over 5,000.
  • Our monthly impressions on LinkedIn are up 300% to 250,000+ a month
  • Last year an individual IPVM update on LinkedIn would average 1,000 to 2,000 impressions, now it is in the 3,000 to 7,000 impressions range.
  • We are getting 10,000 clicks back to IPVM.com, up from ~2,000 a year ago.

Liking

Magnifying LinkedIn's power, LinkedIn shares content based on 'likes'. So let's say a company has 10 sales people and each of those sales people have 500 connections. If the company's sales people all like the company's update, that update will then be shown to the collective thousands of connections that their sales people have, multiplying the reach available.

Even sad petitions to get votes on pointless awards can generate many likes as the update below shows:

Between Arecont's own followers and the connections of the people who liked it, this post, that took 2 minutes to do, easily got thousands of impressions.

Moreover, LinkedIn likes are far more common than Twitter likes, plus Twitter likes do not get shared with others while LinkedIn's does.

Highly Qualified

More than any other social network, LinkedIn's impressions are much higher quality, for 3 reasons:

  • Unlike Twitter, e.g., you must sign up with a real name, which radically cuts down spam accounts.
  • People only sign up for LinkedIn if they are in business, reducing the problem of showing to random people, common on Facebook.
  • The targeting LinkedIn offers is very precise.

Here is an example of how we targeted to very specific groups / regions / skills from our ad post last year:

There are so many options. Here are some other ideas:

  • Want to hire Avigilon or Axis sales people? Run an ad that only shows to people who work at those companies.
  • Want to get new integrator prospects in Kansas City? Restrict the location to Kansas City, job title to CXO or Director, skills to security management.
  • Want to expand into retail? Run an ad to 10 or 20 of the largest retailers (select Wal-Mart, Target, etc.), restricting to LinkedIn profiles of those in LP or security roles.

Results

Posting company updates is a no-brainer, given that it is free, takes 2 minutes to post a nice update (with picture) and that it can easily reach thousands of people.

Even the 'sponsored' updates are attractive given the low cost involved and the ability to easily create, run and stop campaigns.

Sure, you could spend $5,000 for a trade mag ad or $10,000 to sponsor breath mints at a trade show, but the cost per impression and the ability to target are nowhere near close to what LinkedIn delivers. Try it. Let us know how it works for you.

Comments (25)
CP
Craig Paisley
Sep 09, 2015

Hi John

Really interesting post , where in linkedin do you get all the stats , clicks info etc on your account etc ?

(3)
JH
John Honovich
Sep 09, 2015
IPVM

Craig, go to your company's LinkedIn page and if you are an admin, you will see more options for analytics and notifications. Under analytics, you get this info, see below for example:

(3)
MB
Matt Bode
Sep 09, 2015

I love this post for so many reasons! First and foremost, being that I am primarily in Sales, it gives me ideas that I would likely never have pursued. But what I am really impressed with is how IPVM shows themselves to be really connected to its membership. Great job!

IPVM membership ROI for 2015: Check!

(5)
MI
Matt Ion
Sep 09, 2015

See, when I read the headline, "LinkedIn's Emergence as a Video Surveillance Marketing Power", my first thought was, "yeah, it's become a wonderful spam tool for offshore manufacturers."

JH
John Honovich
Sep 10, 2015
IPVM

Todd is an on-shore manufacturer....

But yes, LinkedIn groups are ruined (at least for physical security). I once thought they would do great but LinkedIn never committed the resources nor abilities to stop spam / allow legitimate profit from those groups so they have become wastelands where the average 'contributor' knows nothing or is pushing junk.

For what I am talking about here though, I mean the 'News Feed' where you get updates from your connections and companies you follow. If you are getting spam from offshore manufacturers, that is on you :)

Related: Longse has a LinkedIn page with ~400 followers but have not sent any company updates out. Let's not give them any ideas.

(2)
U
Undisclosed #1
Sep 10, 2015
IPVMU Certified

Speaking of off-shore spam, has anyone seen this ad?

IMHO, Todd's never look better!

(1)
TC
Trisha (Chris' wife) Dearing
Sep 11, 2015
IPVMU Certified

Longse has a LinkedIn page with ~400 followers but have not sent any company updates out. Let's not give them any ideas.

Yeah Matt, stop giving Longse ideas. ;)

IG
Israel Gogol
Sep 10, 2015

I recently interviewed several companies about their use of social media, and LinkedIn came in first across the board as their platform of choice.

(1)
Avatar
Geoff Gritton
Sep 10, 2015
Thruvision

Also during this post I fell (LOL) for your evil strategy and hit the follow button on Linkedin... Congratulations... It worked

Geoff

(3)
JH
John Honovich
Sep 10, 2015
IPVM

Thanks, Geoff, my scheme is coming to fruition!

(2)
Avatar
Jeff Kellick
Sep 10, 2015

It's more than just LI that is worth "following" and working. Facebook with it's 1 BILLION users are a prime target of consumer and buisiness advertising. See the Wired article from this month. http://www.wired.com/2015/09/facebooks-way-past-friendsit-wants-whole-world/?mbid=social_fb

JH
John Honovich
Sep 10, 2015
IPVM

Jeff, The challenge is how to make use out of Facebook.

From my experience, Facebooks ads are inefficient for business / video surveillance industry use because it is hard to target for business people. You get a lot of either hobbyist or consumers, which could be great for someone selling a consumer camera but not useful for someone selling enterprise products.

Hey, if any video surveillance marketing people have success with Facebook, I'd be glad to hear / learn.

(1)
Avatar
Brian Rhodes
Sep 15, 2015
IPVMU Certified

You get a lot of either hobbyist or consumers, which could be great for someone selling a consumer camera but not useful for someone selling enterprise products.

Yeah, on Facebook I get blasted by consumer stuff like this Nestcam knock-off:

I don't think I have seen commercial gear ever promoted on Facebook though.

(1)
JH
John Honovich
Feb 19, 2016
IPVM

Update: We re-started running the Calculator ad and it continues to do great. Here are our latest stats:

In addition, it must have been shared by other members at least 50 times, I count 15 just this week.

Of course, it depends what you are advertising; The calculator is our most interesting tool. But LinkedIn has done a great job of building awareness and getting new people to use / pay for IPVM.

(2)
JH
John Honovich
May 27, 2016
IPVM

Just checking our social media traffic statistics and LinkedIn is delivering 2x the amount of traffic than Twitter. This is despite us using Twitter far longer and building a larger follower base on Twitter.

I suspect two factors help LinkedIn: (1) Likes are way higher on LinkedIn than Twitter for our industry and (2) each LinkedIn like shows the post to the liker's following unlike Twitter which requires a retweet.

(2)
JH
John Honovich
Jun 30, 2016
IPVM

One other tip. We've started to link to videos in LinkedIn updates and these do very well.

All you do is paste in a YouTube link and LinkedIn automatically embeds the video. The embedded video that can immediately be watched by anyone scanning the LinkedIn news feed. These get a lot of likes and views so great way to get information / awareness with minimal effort.

JH
John Honovich
Jan 20, 2017
IPVM

2017 Update

IPVM continues to have great success with LinkedIn:

  • Our followers are up 400% to over 5,000.
  • Our monthly impressions on LinkedIn are up 300% to 250,000+ a month
  • Last year an individual IPVM update on LinkedIn would average 1,000 to 2,000 impressions, now it is in the 3,000 to 7,000 impressions range.
  • We are getting 10,000 clicks back to IPVM.com, up from ~2,000 a year ago.
(3)
JH
John Honovich
May 03, 2017
IPVM

Update: 2 negative developments this year:

  • Cost Per Impressions have gone way up. Where it was around $20 - $30 in the past, now it's $50+.
  • Moreover, even though we have set a max bid of ~$60 per 1000 impressions, LinkedIn is charging us ~$80, which should not even be allowed.

Not sure how permanent this is and I am going to speak with our LinkedIn account manager but these have been significantly negative.

That noted, posting regular free updates on LinkedIn still getting good responses and that is, of course, free.

(2)
BJ
Brent J
Feb 14, 2018
Spyglass Tech

Thanks for sharing!

Avatar
Stephen Green
Jan 17, 2019
IONODES

Hi John,

Great article.  Any updates as we head in 2019?  Did the acquisition of LinkedIn by Microsoft have any impact?

Thanks!

JH
John Honovich
Jan 19, 2019
IPVM

Stephen,

Thanks for the question. I think average impressions per LinkedIn post / update are either flat to down.

Also, the new LinkedIn (ad) campaign manager, which LinkedIn will force all to use starting next month (February 2019) is much more difficult to use.

Overall, still useful, but not as much as before. Also, still rarely see surveillance manufacturers making use of LinkedIn advertising, which I still think is a mistake.

(2)
JH
John Honovich
Feb 20, 2019
IPVM

I had a call with a LinkedIn salesperson today who provided me tech support on the broken UI of their new campaign manager. It's pretty absurd. For example, the link to the page where you can pause / remove an ad is hidden and a separate page from where one can add an ad. Microsoft is really working their magic on these guys....

Overall, LinkedIn's audience is still the best for professional security people but LinkedIn sure makes it painful to use their ads.

(1)
Avatar
Gerald Becker
Jan 19, 2019
Quanergy Solutions

The traffic is impressive John. Congrats on all the successes! 

Avatar
Sean Nelson
May 23, 2019
Nelly's Security

I tried a little bit of LinkedIn advertising last year and found the cost/benefit analysis to be very poor. The Return on Ad Spend was terrible. Very expensive with very few results. I assume at the time of the writing of the original post it was not a flooded market and the cost was generally low. 

Im curious if you are seeing decent results from Linkedin still?

(1)
JH
John Honovich
Sep 26, 2019
IPVM

Update: LinkedIn has an interesting new feature where a company can notify its employees once per week about a new post. The benefit here is to get one's employees to share the post:

While LinkedIn advertising has gotten more expensive, the organic power of employees liking and sharing content has become even more powerful.

Related: Did IPVM Accidentally Say Something Nice About A Manufacturer (Assa Abloy)?