Company ********
******** ** ********* ***** and *** ******* ** the **, ********* *** China. ***** *** ********** management ** ******* ** Canton, ** ***** ***** main ********* *** ******* center *******. ***** **-** employee ******** *** ******** development **** ** ** Lithuania. **** ****** ~** employees ********, ** ** which *** ** *** US.
******** **** **** *** their *** ******* ** China, *** ******** ****** the ***** ** *** factory, *** ******* ** contract/OEM/ODM *************. **** **** all **** ******** *** developed *** ************ ** LigoWave, *** **** ** OEM *********** **** *** injectors.
UPDATE ******** ****: ******* ************ *** ******* ********
***** ** *** ****** feedback********* ****** ******* ******** from ********, ** ********* ** contact ******** ******** ***** with ** ********, ************, their ** ******* ***** number ** *** ** service:
**** ** **** **********, especially ******* ********'* *************** from ******** *** *****-***** phone *******. ** ** get *** ************** **** Ligowave, ** **** ******.
Limited ** *******
******* ***** * ** company *** ****** ******** authorized ************ ** *** US, ******** **** ** sales ******* *** **** than *% ** ***** overall ****** *******. **** said ***** ******* ******** is ** **** *** Africa, ********* *** / Carrier ************. **** **** found *** ** ******** surveillance ****** ** ** fragmented ********** *** **** struggled ** **** ****** share.
Compared ** ********
******** *****-**-********** ****** *********** using ************ ****-***** ******** ****** iPoll, ***** **** ***** allows **** ** ******** 20-30% ****** ********** **** competitors **** **** ** standard **-** *********. ******** offers * *-**** ******** warranty ****** ********'* * year. **** **** ***** to *** * **** UV-rated ******* *** ***** enclosures ***** **** *** fade ** ****** ** the ***.
************, ********'* ******* ********** software ******** ********** *** configuration ** ***** **-** and *****-**-********** ******, ***** Ubiquiti's ** **** *** their **-** ********.
***** ******** ******** ****** wireless ********** ******** *** software, ******** ****** * range ** ***** ********** products, *****, *** ******* connectivity *********. ******** **** offers ** ******* *** recording ********, *** ****** and ********.
**** **** ***** ******/******* Wi-Fi ****** ****** ******.
Surveillance ******* ********
******** *** * ******* lines **** ****** ** the ************ ********:
- *******: *.**** ** **** radios, ******* *** **********, IP-66/IP-67 ***** ******* ********** (model **** ******** ******* connectors ** **-** *****)
- *********: **** ** ****(******* of **) ******, *******+ max **********, **-**/**-** ***** plastic ********** (***** **** external ******* ********** ** IP-65 *****)
- ********: **** ******, *******+ max **********, **-** ***** metal **********
******** ****** **** ** HTML5-based *** ********** *********, and ** *** ******* a ********** ********* ** software. *******, *** ****** projects, ******** **** ***** hosted ****** ***** *** private ***** ********** *******. In ********, ******** ******** a **** ********** ******** called****.
Free ***** **********
***** ********** ******** *** be ****** ******* * public ***** ******** ** in ** ******* *****. There ** * ************ fee (~$*.** *** **** per *****) *** *** public ***** ******, *** no **** *** *** private *****. ******** **** there ** ** ****** count ********** *** ******* cloud.
Phone **** ******* *********
* *********** ************** ****** Ubiquiti *** ***** ***-**** wireless ********* ** **** Ligowave ****** ** *** European ***** *******. ***** LigoWave ****** ******** *************/****, **** ** *** offer * **** ******* community **** ********'*, ***** is ******* *** **** traffic.
**** ** ****** ** to **** *** ***** support, * *** ** 3 ***** ** **** automatically ******** ** ***** a *********. *** ***** call *** ******** ** the ***** ****, ** support ****** *** *** able ** ****** ********* questions ***** *** ********.
Available ******* ****** ****** / ************
******** **** **** **** strictly ******* ************.**** **** ** ******** distributors ** *** **, ******* ** **** LigoWave ********** ******** *** end *****. **** ** a ******* **-**-****** *** their ***********, *******, ****** Ubiquiti, **** ** *** sell ****** **** ***** own ****** *****.
*******
******** ****** ********* **** 10%-20% **** **** * comparative ******** *******:
- ******** *******-*-** ~$** ****** compared ** ******** ******** M5-16 ~$** ******
- ******** *********-*-**** ~$*** ****** compared ** ******** ******** AC **-** ~$** ******
- ******** **** ******** *-** ~$1,000 ****** **** ********** Units ~$*** ****** ******** to ******** ************* **** with ******** ******* ~$*** retail
Looking ** ***** ***** ********* ** **
******** **** ***** ******* short-term **** ** ** specifically ****** *** ******** security ******, ** ***** their ***** ********* ** the **. **** **** they **** ********** ** marketing ** *** **** and **** **** * booth ** *** **** and ****.
**** **** ********** **** they ****** *** *** not ********** ** **** Ubiquiti ** ****** **** pricing, ******* ******** ** their *********** *********, ******* management, *** **** ******* differentiation.
************, **** **** ** target ******* ******** ************, who **** ******* **** more ********* **** *********** when ** ******* ** wireless ********** ********.
*******
** ******** *** ***** that ** *** ******* good-enough ******** ******** *** video ************, **** **** human ***** *** *******, at * ***** ***** only ******** ****** **** Ubiquiti, ** ***** ********* itself ** * ****** competitor *** *****-**** ******** applications.
Ubiquiti has become the most common choice for wireless in video surveillance (see 
Comments (22)
Robert Shih
08/27/18 02:38pm
No switches or gateways makes this kind of a bummer for me.
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Tasneem AbuQutaish
IPVMU Certified | 08/27/18 04:43pm
We actually work with Ligowave, i can tell you from my experience that their support is very good, yes it is on site support but they reply immediately in number of occasions, and supported me within the time needed, not sure if its my luck or not :) ,
But could say i personally didn't suffer from their support.
However on real installation our clients did have trouble with PTMP connectivity using LigoDLB 5-20 and LigoBase which did not provide best stable connectivity for the cameras, so the client had to put the site all PTP connection, we tried with the but due to time we couldn't conclude the problem.
Not sure if anyone has succeeded in the PTMP connectivity with LigpDLB products or
if IPVM will have any future testing on the would be great !
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Tom Sharples
One of the things that drives me bonkers is that UBNT consistently ships products with flakey firmware for at least the first year of production, relying on hapless installers to debug their new products. Recent example is the aircube-isp's I picked up for testing, which have an annoying tendency to intermittently lose their upstream WAN connection for several minutes at a time. If Ligowave has much less of this involuntary customer beta-test mentality, I'd be interested.
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Jason Hintersteiner
Hi Tom,
Though we would like it to be, firmware is never perfect; if it were, we'd never have to issue firmware updates for bug fixes, but only to add new features. :)
LigoWave takes great pains to try and avoid the issue you describe, and we do see it as a competitive advantage. LigoWave products are known for their extremely high quality and reliability, both in our hardware and our firmware. Accordingly, as a company, we do not believe in using our customers as beta testers, and strive for every firmware release we issue to be both functional and stable. Our software development team performs a whole series of regression tests and QA validation on new features and bug fixes before any new firmware version is released.
Furthermore, when our warehouse in Canton, GA (outside Atlanta) receives a product shipment, we do 100% testing where we power on each unit and upgrade the firmware to the latest release version, so that every unit sold in the United States has the latest firmware loaded on it as of the time it ships from our USA warehouse to our network of distribution partners. This is an extra step that most other vendors do not invest in, but we go through this process in order to sustain our reputation for quality, and we measure that with one of the lowest RMA rates in the industry (< 0.1% defect rate). One of the many benefits of this process is to ensure that, in the rare event where code does get released and we receive feedback that something is broken, the code is fixed right away and the number of units running that faulty code release out of the box is minimized.
We know there is always a segment of the market that just wants the cheapest product they can find, and we are not pursuing that segment. Instead, LigoWave is focusing our efforts on customers who want to "deploy and forget", meaning that they are willing to pay a reasonable cost premium up front for a product with high quality and high reliability, so as to avoid ongoing support and replacement costs later on.
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Undisclosed Distributor #1
We've been very happy with Ligowave! We've been selling it for two or three years now, our customers love it.
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Dawid Adamczyk
Today I tested 2 pcs. LigoDLB 5-20n based on Poland radio regulations to get PTP connection. In WDS & iPoll2 modes LigoWave radio do not support autochannel selection - no network is broadcasted form AP with such setting. It is serious bug - what if there is more such-level bugs?
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Dawid Adamczyk
OK - I read about your token-based system.
But it is not the answer why AP do not broadcast the network. I check with mobile phone with 5GHz WiFi interface that as long as auto channel in AP is on no network signal is transmitted from AP. Once select specific frequency (channel) PTP link starts working without a problem.
Suprisingly that AP with iPoll3 there is no matter whether autochannel is on or not.
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Jason Hintersteiner
For auto-channel to work, multiple channels need to be selected, as you are telling the AP which channels it is allowed to use for auto-channel. If auto-channel is enabled but no channels are selected, then the radio is effectively turned off.
This does not appear to be your issue, however. From what you are describing, it sounds like the AP is only broadcasting when one channel is selected (i.e. static channel), not when multiple channels are selected (i.e. autochannel). If this is the case, then I will have to refer you to work directly with our customer support team. I've not personally encountered this apparent issue with the LigoDLB 5-20n series, but our support people have more day-to-day exposure with these types of things and are better equipped to assist you. If it does turn out to be a "bug", then our customer support team can verify that and pass the information to our software engineers to create a firmware fix for it.
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Sean Patton
The report has been updated to reflect concerns regarding Ligowave's significant product shipping delays and no communications (including their out-of-service US support phone number)
Product Availability Concerns
Based on member feedback regarding issues getting products from Ligowave, we attempted to contact Ligowave multiple times with no response, additionally, their US Support phone number is out-of-service:
This is very concerning, especially because Ligowave's differentiation from Ubiquiti was human-based phone support. If we get any communications from Ligowave, we will update.
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