Ligowave Wireless Profile - Ubiquiti Competitor

By: Sean Patton, Published on Aug 27, 2018

Ubiquiti has become the most common choice for wireless in video surveillance (see Favorite Wireless Manufacturers) but not without controversy and debate, as Ubiquiti's no sales reps, no phone support model contradicts industry norms.

[UPDATE December 2019: New reports show product availability and support problems]

In recent IPVM discussions (e.g., Anything Better Than Ubiquiti?), one name that has come up is LigoWave, historically a wireless carrier/service provider who is targeting the video surveillance industry.

In this report, based on discussions with the company, we examine LigoWave's offerings including:

  • Company Overview
  • Limited US Revenue
  • Compared to Ubiquiti
  • Surveillance Focused Products
  • Free Cloud Management
  • Phone Tech Support Available
  • Limited Channel Protection
  • Pricing
  • Looking to Raise Brand Awareness
  • Outlook

******** *** ****** *** most ****** ****** *** wireless ** ***** ************ (see******** ******** *************) *** *** ******* controversy *** ******, ** Ubiquiti's ** ***** ****, no ***** ******* ***** contradicts ******** *****.

[****** ******** ****: *** reports **** ******* ************ and ******* ********]

** ****** **** *********** (e.g.,******** ****** **** ********?), *** **** **** has **** ** **********, ************ * ******** carrier/service ******** *** ** targeting *** ***** ************ industry.

** **** ******, ***** on *********** **** *** company, ** ******* ********'* offerings *********:

  • ******* ********
  • ******* ** *******
  • ******** ** ********
  • ************ ******* ********
  • **** ***** **********
  • ***** **** ******* *********
  • ******* ******* **********
  • *******
  • ******* ** ***** ***** Awareness
  • *******

[***************]

Company ********

******** ** ********* ***** and *** ******* ** the **, ********* *** China. ***** *** ********** management ** ******* ** Canton, ** ***** ***** main ********* *** ******* center *******. ***** **-** employee ******** *** ******** development **** ** ** Lithuania. **** ****** ~** employees ********, ** ** which *** ** *** US.

******** **** **** *** their *** ******* ** China, *** ******** ****** the ***** ** *** factory, *** ******* ** contract/OEM/ODM *************. **** **** all **** ******** *** developed *** ************ ** LigoWave, *** **** ** OEM *********** **** *** injectors.

UPDATE ******** ****: ******* ************ *** ******* ********

***** ** *** ****** feedback********* ****** ******* ******** from ********, ** ********* ** contact ******** ******** ***** with ** ********, ************, their ** ******* ***** number ** *** ** service:

**** ** **** **********, especially ******* ********'* *************** from ******** *** *****-***** phone *******. ** ** get *** ************** **** Ligowave, ** **** ******.

Limited ** *******

******* ***** * ** company *** ****** ******** authorized ************ ** *** US, ******** **** ** sales ******* *** **** than *% ** ***** overall ****** *******. **** said ***** ******* ******** is ** **** *** Africa, ********* *** / Carrier ************. **** **** found *** ** ******** surveillance ****** ** ** fragmented ********** *** **** struggled ** **** ****** share.

Compared ** ********

******** *****-**-********** ****** *********** using ************ ****-***** ******** ****** iPoll, ***** **** ***** allows **** ** ******** 20-30% ****** ********** **** competitors **** **** ** standard **-** *********. ******** offers * *-**** ******** warranty ****** ********'* * year. **** **** ***** to *** * **** UV-rated ******* *** ***** enclosures ***** **** *** fade ** ****** ** the ***.

************, ********'* ******* ********** software ******** ********** *** configuration ** ***** **-** and *****-**-********** ******, ***** Ubiquiti's ** **** *** their **-** ********.

***** ******** ******** ****** wireless ********** ******** *** software, ******** ****** * range ** ***** ********** products, *****, *** ******* connectivity *********. ******** **** offers ** ******* *** recording ********, *** ****** and ********.

**** **** ***** ******/******* Wi-Fi ****** ****** ******.

Surveillance ******* ********

******** *** * ******* lines **** ****** ** the ************ ********:

  • *******: *.**** ** **** radios, ******* *** **********, IP-66/IP-67 ***** ******* ********** (model **** ******** ******* connectors ** **-** *****)
  • *********: **** ** ****(******* of **) ******, *******+ max **********, **-**/**-** ***** plastic ********** (***** **** external ******* ********** ** IP-65 *****)
  • ********: **** ******, *******+ max **********, **-** ***** metal **********

******** ****** **** ** HTML5-based *** ********** *********, and ** *** ******* a ********** ********* ** software. *******, *** ****** projects, ******** **** ***** hosted ****** ***** *** private ***** ********** *******. In ********, ******** ******** a **** ********** ******** called****.

Free ***** **********

***** ********** ******** *** be ****** ******* * public ***** ******** ** in ** ******* *****. There ** * ************ fee (~$*.** *** **** per *****) *** *** public ***** ******, *** no **** *** *** private *****. ******** **** there ** ** ****** count ********** *** ******* cloud.

Phone **** ******* *********

* *********** ************** ****** Ubiquiti *** ***** ***-**** wireless ********* ** **** Ligowave ****** ** *** European ***** *******. ***** LigoWave ****** ******** *************/****, **** ** *** offer * **** ******* community **** ********'*, ***** is ******* *** **** traffic.

**** ** ****** ** to **** *** ***** support, * *** ** 3 ***** ** **** automatically ******** ** ***** a *********. *** ***** call *** ******** ** the ***** ****, ** support ****** *** *** able ** ****** ********* questions ***** *** ********.

Available ******* ****** ****** / ************

******** **** **** **** strictly ******* ************.**** **** ** ******** distributors ** *** **, ******* ** **** LigoWave ********** ******** *** end *****. **** ** a ******* **-**-****** *** their ***********, *******, ****** Ubiquiti, **** ** *** sell ****** **** ***** own ****** *****.

*******

******** ****** ********* **** 10%-20% **** **** * comparative ******** *******:

  • ******** *******-*-** ~$** ****** compared ** ******** ******** M5-16 ~$** ******
  • ******** *********-*-**** ~$*** ****** compared ** ******** ******** AC **-** ~$** ******
  • ******** **** ******** *-** ~$1,000 ****** **** ********** Units ~$*** ****** ******** to ******** ************* **** with ******** ******* ~$*** retail

Looking ** ***** ***** ********* ** **

******** **** ***** ******* short-term **** ** ** specifically ****** *** ******** security ******, ** ***** their ***** ********* ** the **. **** **** they **** ********** ** marketing ** *** **** and **** **** * booth ** *** **** and ****.

**** **** ********** **** they ****** *** *** not ********** ** **** Ubiquiti ** ****** **** pricing, ******* ******** ** their *********** *********, ******* management, *** **** ******* differentiation.

************, **** **** ** target ******* ******** ************, who **** ******* **** more ********* **** *********** when ** ******* ** wireless ********** ********.

*******

** ******** *** ***** that ** *** ******* good-enough ******** ******** *** video ************, **** **** human ***** *** *******, at * ***** ***** only ******** ****** **** Ubiquiti, ** ***** ********* itself ** * ****** competitor *** *****-**** ******** applications.

Comments (22)

Robert Shih

IPVM | 08/27/18 02:38pm

** ******** ** ******** makes **** **** ** a ****** *** **.

Michael Miller

In reply to Robert Shih | 08/27/18 03:27pm

**** * **** ***********

 

 

Robert Shih

IPVM | In reply to Michael Miller | 08/27/18 03:49pm

***** ***** ****. ****'** more ********* ******, *****?

Michael Miller

In reply to Robert Shih | 08/27/18 04:11pm

***** **** **** ** is $*** **** *** stations *** $*** ** I ***'* *** **** being ********* *** *** speed **** *******. 

Avatar

Jason Hintersteiner

In reply to Robert Shih | 08/27/18 06:17pm

** ******,

******** ********** ******** **** Syncom ************ (****://***.******************.***) *** switches *** ******** ** projects.  *** ******* ***** are **** ************* ** each *****, *** **** LigoWave *** ****** *** Security ******* ******** (****://***********************.***/) as ******** ***** ***************, allowing *** ** ***** a ******** ******** ** a ******* *****.

*** ********* ***** *** of *** ******** **** standards, ** ** *** actually ******-******** **** ** comes ** ******* **** any ******'* ************** *********, including ******* ********, *******, cameras, ****** ********, ***. 

 

Tasneem AbuQutaish

Adler Elreha Security Systems | IPVMU Certified | 08/27/18 04:43pm

** ******** **** **** Ligowave, * *** **** you **** ** ********** that ***** ******* ** very ****, *** ** is ** **** ******* but **** ***** *********** in ****** ** *********,  and ********* ** ****** the **** ******, *** sure ** *** ** luck ** *** :) ,
*** ***** *** * personally ****'* ****** **** their *******.
******* ** **** ************ our ******* *** **** trouble **** **** ************ using ******* *-** *** LigoBase ***** *** *** provide **** ****** ************ for *** *******, ** the ****** *** ** put *** **** *** PTP **********, ** ***** with *** *** *** to **** ** ******'* conclude *** *******. 
*** **** ** ****** has ********* ** *** PTMP ************ **** ******* products **
** **** **** **** any ****** ******* ** the ***** ** ***** !

Avatar

Jason Hintersteiner

In reply to Tasneem AbuQutaish | 08/27/18 06:33pm

** *******,

** ** **** *** LigoPTMP ********* *** *******/********* series ******** ******* **** on ******** ****** *************.  Based ** **** ***** description ** **** ** experience **** ***** ***********, this *********** ***** *** describe ****** **** ************, either ****-******* ** **** external *******. 

*** ********** *** **** of ************, ** ******* advise ********* ** *** the ******* ******** **** enable ****-******* *** ********* transmit ***** ******* (****).  These ******* ******** ******* prove ******** *** ****** deployments. *******, ** ***** RF ************ ** ** environments **** * *** cameras *** **** * lot ** ******** *****, we ******* ********* ******** and ******* **** *** channels *** ******** ***** settings ** ****** ****** for **** ***/**** ****.  Planning *** ****** ******** is ********* ** ******* self-interference (*.*. ************ **** your *** ***).   *** external ************ (*.*. ************ from ***** ***** *********), each ******** ** *** the ******* ** ** both ******** ******** (*.*. Wi-Fi ****** ******) ** well ** ******** ********, which **** ******** ******* utilization ** ****** **** the ******, ** ****** in ******* *** ******** channels ***** **** ** other *******.

*** *** **** ** wireless **** **** *** vendor, ***** ****** ******* and ******** ***** ******** generally ******** **** ********* in **** *********** ** environments.  ********'* ***** *** email ******* *** ***-***** engineering ***** *** **** with *** *** **** customers ** **** *** appropriate ******* *** ******** power ********, ***** ** the ******* *********.

****** **** **** ** DM ** ** *** are ****** ****** **** a ******** *******, ** you *** ***** *** to *** ******* **** and **** *** ******.

 

Tasneem AbuQutaish

Adler Elreha Security Systems | IPVMU Certified | In reply to Jason Hintersteiner | 08/28/18 03:26am

***** *****, 

**** ****** *** **** reply, ************* *** ****** for *** *** ** go **** ***, *** sure ** **** **** retry ***** *** ****.
** *** ************, *** locations ******** *** ** a ****** *** **** station **** ******* ** a ***** **** ******, so ** ***** **** be *** ************ ** guessing **** *** ******, but ******'* ** ****** the *** **** ? not **** ******...

****** ** *** ******** kept *** ******* ********, and **** ******* **** put ** (***/******/******) , as *** *** ** they **** ****** ** both ****** & **** WDS, **** *******, *** not **** ** *** ATPC - * ***** this ****** ** ******* next **** !. *** i ** ******* ** your **** ** ************ its *** **** *********** but *** ***** ** how ** ****** **** where, *** *** ***** the ********* *** ** a ****** ** ** where...

*** ** ****** ******* the ******* ** *** future ***** ***** & thank *** *** **** response!!

Avatar

Jason Hintersteiner

In reply to Tasneem AbuQutaish | 08/28/18 06:36pm

** **** ****** *** cameras **** ** ******** rural *********, ******* *** that *** ******* *** some **** ** ****-************, though * ****** *************** say ******* ******* ****** actual ******* ** *** deployment.  ** **** **** it ******* **** ***, that's *** **** ******* for **** *******.  **** said, **'* **** ** understand *** **** ****** of **** ****** **** it ***** **** ** deploy *** **** *******.

******** ******** ***-***** ***** and ***** *******, ** if *** **** **** on * ****** ******** project ****** *** ******** or ********** ******, ****** don't ******** ** ***** out ** **.  ** pride ********* ** *** support ************, *** ** understand *** ****** *** such ********* ******* ** the ******** ******.

Avatar

Tom Sharples

08/27/18 05:40pm

*** ** *** ****** that ****** ** ******* is **** **** ************ ships ******** **** ****** firmware *** ** ***** the ***** **** ** production, ******* ** ******* installers ** ***** ***** new ********. ****** ******* is *** *******-***'*  * picked ** *** *******, which **** ** ******** tendency ** ************** **** their ******** *** ********** for ******* ******* ** a ****. ** ******** has **** **** ** this *********** ******** ****-**** mentality, *'* ** **********.

Avatar

Jason Hintersteiner

08/27/18 06:59pm

** ***,

****** ** ***** **** it ** **, ******** is ***** *******; ** it ****, **'* ***** have ** ***** ******** updates *** *** *****, but **** ** *** new ********.   :)

******** ***** ***** ***** to *** *** ***** the ***** *** ********, and ** ** *** it ** * *********** advantage.  ******** ******** *** known *** ***** ********* high ******* *** ***********, both ** *** ******** and *** ********.  ***********, as * *******, ** do *** ******* ** using *** ********* ** beta *******, *** ****** for ***** ******** ******* we ***** ** ** both ********** *** ******.  Our ******** *********** **** performs * ***** ****** of ********** ***** *** QA ********** ** *** features *** *** ***** before *** *** ******** version ** ********. 

***********, **** *** ********* in ******, ** (******* Atlanta) ******** * ******* shipment, ** ** ***% testing ***** ** ***** on **** **** *** upgrade *** ******** ** the ****** ******* *******, so **** ***** **** sold ** *** ****** States *** *** ****** firmware ****** ** ** as ** *** **** it ***** **** *** USA ********* ** *** network ** ************ ********.  This ** ** ***** step **** **** ***** vendors ** *** ****** in, *** ** ** through **** ******* ** order ** ******* *** reputation *** *******, *** we ******* **** **** one ** *** ****** RMA ***** ** *** industry (< *.*% ****** rate).   *** ** *** many ******** ** **** process ** ** ****** that, ** *** **** event ***** **** **** get ******** *** ** receive ******** **** ********* is ******, *** **** is ***** ***** **** and *** ****** ** units ******* **** ****** code ******* *** ** the *** ** *********.

** **** ***** ** always * ******* ** the ****** **** **** wants *** ******** ******* they *** ****, *** we *** *** ******** that *******.  *******, ******** is ******** *** ******* on ********* *** **** to "****** *** ******", meaning **** **** *** willing ** *** * reasonable **** ******* ** front *** * ******* with **** ******* *** high ***********, ** ** to ***** ******* ******* and *********** ***** ***** on.

Avatar

Luis Carmona

IPVMU Certified | In reply to Jason Hintersteiner | 08/27/18 08:09pm

**** *** *** **** releasing ***** *** ************ use **** *** ***.*** or ** **********?

Avatar

David Warren

Syncom Technologies | In reply to Luis Carmona | 08/27/18 09:40pm

* ***** *** *** same ******** ** * training ***** **** ****. He ******** **** ** their ******* **** ** their ******* **** ** regard ** ***** ******** installs. ** **** **** September ******* ** *** inexpensive ***.**** ***** **** have *** ***.*** **** pass-through.

**...********* ******** ** *** of ****. **** ** have **** **** ** dc/dc ********* *** ***-******** to **-*** **** **** have *** **** ****. Clunky, *** **** *** job ****.

Avatar

Jason Hintersteiner

In reply to David Warren | 08/27/18 10:49pm

** ****,

********* ********. 

** *** *** ** our ******* *****-**-********** ******** for *** **** ****** that ***** ******* ** as ****; *** ********** are ************* **** *********, and **** ****-******* ********** into * ***** ***** for *** ********.  **** said, ** ** ***-******** career *'** ******** **-** and **** *** **** multiple *******, *** * know ********* *** ******** 24V ******* *** ******** is ** ******** **** an **********'* ***********.  ******** is ****** **** **** 24V ******* *** ** some ** *** ***** PTMP ********.  *** ** our **-** ******** *** our *******-***** ********* ***/**** gear *** *** **** 802.3af/at ** ** ********.   

** ******* * ******* of **** ** ****** in *** **** *** months:  ** **** * modified ******* ** *** LigoDLB *-**** ****** *** in ***** **-**** **** will **** *** ******* Ethernet *****, *** **** 802.3at ** ** *****, and ******* **** ***.*** as ****-******* ******.  ** is ******** ************ *** surveillance ************ **** * single ************ ****** **** does *** ****** **.**.  Also ** **-****, ** will ** ********* ** unmanaged ******* *** ****** which *** * *** Ultra *** **** (*** those *** *** **** cameras) *** ***** *** IEEE ***.*** *****, ** well ** *** ********** ports *** ***** ** Ethernet ********.   **** ** these ******** *** ** beta ******* ** *** moment.  ***** * ** expecting **** ** ***** products ** ** ********* within *** **** ****** of ******, ** ********* hold *** ** ********* a ****** ******* ************ and ********* ******** ***** we **** * ******* and ************ **** **** our *******.  ***** **** space!

** ***** *********, ** do **** * **** 802.3af ** *** ******* Ethernet ********* ***** ***** standard **** ***.*** ***** from * ****** *** transforms ** ** *** passive *** ** ***** our ******* / ********* series ** *******.  **** allows *** ** ** be ******* **** ** ordinary **** ***.***/** ******, which ** **** ********** in ************ ************ ***** PoE ******** *** ********* present ****** *** *** cameras.  *** *********** **** also *** *** ******* PoE **** ***** ******* accessories ** ******* **** functionality.  

Avatar

Luis Carmona

IPVMU Certified | In reply to Jason Hintersteiner | 08/28/18 12:50pm

****** *** *** ***********. We've **** ***** *** POE ** ******* ********** for ****** ** ** can ******** ***** ******* from *** *** ******, but ** ** * pain *** ******, ***. I **** ****** ** find *** **** **** effective *** ** *** the ****** ** ****** a ********* *** * manufacturer, *** * **** for *** ******** ****** they *** **% **** driven. * **** ***'* know *** *** ********** would ****** *** ** spend * ****** ***** for * ***** **** had ***** ** ***.*** POE *******.

******** *** ******** **** out **** ***** **-**** unit ***** ** ***.*** compliant ******* **** ** an ******* *** **'** gone **** ** ****** them *** **** **** reason.

**** ******** ***** *** with * ******* **** I **** ** **** than ******* ** *** it *** *'* ** willing ** *** ***** the **** ** * comparable ******** **** ** have *** ****** ******* behind **.

Avatar

Jason Hintersteiner

In reply to Luis Carmona | 08/28/18 02:30pm

** ***** ** *** many *********** ***'* ***** a ****** ***** ***** on *** ****** **** 802.3af *******, *'** ******** been ********** ** **** over **** ********* *** years, ***.  * ***** it ***** **** * no-brainer, *** ****** *** product **** * ***** up-front ****, **. ******* that ** ******** **** expensive *** **** ****** (and ********* *******) ** install *** ********, ****** seems ** ******** ***** ****** of **** ******.   * personally *****  **** ****** spend * ****** **** on ***** (**-***** ******* expenditure) *** ***** * lot **** ** **** (ongoing *********** ***********), ****** lots ** ******  ***'* seem ** **** ** it **** ***.

**'** ********** ** ****** a *** ****** **** our ****-**** ******* ** the ******* *-**** ***** out **** ******.  **** product **** *** ******** 48V  *** ** ** input.  *** *** *** IEEE ***.*** ** *** are *** ***** *** passthrough, ********* **** ***.*** if *** ** **** the **** ***.*** *********** for * ******.  ** sounds **** **** ***** in ********** **** ** well-suited ** **** ********** applications.

Undisclosed Distributor #1

08/28/18 07:34pm

**'** **** **** ***** with ********! **'** **** selling ** *** *** or ***** ***** ***, our ********* **** **.

Dawid Adamczyk

09/08/18 10:40pm

***** * ****** * pcs. ******* *-*** ***** on ****** ***** *********** to *** *** **********. In *** & ****** modes ******** ***** ** not ******* *********** ********* - ** ******* ** broadcasted **** ** **** such *******. ** ** serious *** - **** if ***** ** **** such-level ****?

Avatar

Jason Hintersteiner

In reply to Dawid Adamczyk | 09/09/18 04:57pm

** *****,

**** ******* ** ** a ***** ************* *******.

********'* **** ************ ******* a **** / ********** model, ***** *** **** is *** ****** ** the **** *** ** responsible *** ************ *** SSID, ***** ****-******* *********, as **** ** ********* which *********** *** ******* to *********** ** ***** time *****.  **** ************ is ********* *** *** proprietary ********, *****, ** operate. 

***********, *** *****-**-********** *****, the **** ** *** link **** ** ********** in "****** ***** (***** #)" ****, *** *** remaining ******** *********** **** be ********** ** "******* (WDS / ***** #)" mode.   

*** *****-**-*****, **** ************* requirement ** *** ****, though **  *****'* ****** which **** ** *** link ** *** ****** Point *** ***** **** is *** *******. ** convention, ******** ******* ********** that *** ******** **** (closer ** *** *** / ****** / ***) be ********** ** *** Access ***** *** *** downstream **** (****** ** the ********) ** ********** as *** *******.  **** convention ** ** ******** consistency ** *** *************, so ** ** **** any ****** *************** *******.

* **** **** **** of *** *********** ******* a "*** ******" **** where *** ***** *** configured ***********, ****** **** the *** *******(**) ** the ***** **** ** the **** **** ** be *********.  **** ************ doesn't ***** ****** ** larger ****** ** ********** links, *** **** **** works *** ******** *** bridging. **** ***** *********** protocols **** *****, ***** generally *** ** ** one *** **** *** master ** *** ****.

** *** ******** ** have ******* ****** ******* up *** ****, ****** reach *** ** *** support **** ** ***** or *****, *** *** technicians **** ** ***** to ****** ***.

Dawid Adamczyk

09/09/18 09:11pm

** - * **** about **** *****-***** ******.

*** ** ** *** the ****** *** ** do *** ********* *** network. * ***** **** mobile ***** **** **** WiFi ********* **** ** long ** **** ******* in ** ** ** no ******* ****** ** transmitted **** **. **** select ******** ********* (*******) PTP **** ****** ******* without * *******.

*********** **** ** **** iPoll3 ***** ** ** matter ******* *********** ** on ** ***.

Avatar

Jason Hintersteiner

09/11/18 03:51pm

*** ****-******* ** ****, multiple ******** **** ** be ********, ** *** are ******* *** ** which ******** ** ** allowed ** *** *** auto-channel.  ** ****-******* ** enabled *** ** ******** are ********, **** *** radio ** *********** ****** off.

**** **** *** ****** to ** **** *****, however.  **** **** *** are **********, ** ****** like *** ** ** only ************ **** *** channel ** ******** (*.*. static *******), *** **** multiple ******** *** ******** (i.e. ***********).  ** **** is *** ****, **** I **** **** ** refer *** ** **** directly **** *** ******** support ****.  *'** *** personally *********** **** ******** issue **** *** ******* 5-20n ******, *** *** support ****** **** **** day-to-day ******** **** ***** types ** ****** *** are ****** ******** ** assist ***.  ** ** does **** *** ** be * "***", **** our ******** ******* **** can ****** **** *** pass *** *********** ** our ******** ********* ** create * ******** *** for **. 

Avatar

Sean Patton

IPVM | 12/09/19 03:27pm

*** ****** *** **** updated ** ******* ******** regarding ********'* *********** ******* shipping ****** *** ** communications (********* ***** ***-**-******* US ******* ***** ******)

Product ************ ********

***** ** ****** ***************** ****** ******* ******** from ********, ** ********* ** contact ******** ******** ***** with ** ********, ************, their ** ******* ***** number ** ***-**-*******:

**** ** **** **********, especially ******* ********'* *************** from ******** *** *****-***** phone *******. ** ** get *** ************** **** Ligowave, ** **** ******.

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