LenelS2 Favorability Statistics 2021
One is among integrator's favorite access control manufacturers. The other is among integrator's choices for being the worst. Combined in 2018, they are now LenelS2.
We examine the key themes for 200+ integrator responses favoring and opposing LenelS2 in this report.
Favorability *******
*******'* ******* **** *** ******** (-*%), placing ** ** *** ****** **** of ****** ******* ********* ********:
*******, ******** ** ******* ************ ********** ** ***** *****, **** ******* ******* *** * points ******** (****, ***** *** *** -11, ***** ****, ******* *** *** -5).
Summary ** ******
*** **** ****** ** *********** ***** LenelS2 ****:
- ** ********, *** ***** ********* ** Negative
- ***********/****-*** *** **** ********
- ***** ** *******
- ******* ********
- *** *********
- **** *** *****/********** ********
- ******* *** **, ******* **** ********, but **** *****
S2 ********, *** ***** ********* ** ********
*************, ******* ******** ***** ***** *** Lenel/OnGuard **** *** ********* ********, *** same ********** **/*** *** ***** ** the ** **** ** *** *******.
***** ****** ** ** ****, *** ** *** *********** *****, integrators *** *****'* ********* ******* *** negatively ********** *** ******** *******:
- "** ** * ***** ** ** hardware. ***** ******* ***** ** **** impacted ******* & ***** ********"
- "******** ****** ** **, ******** ****** on *****. ***** ** ****** ********** to **** ****, **** ******* ** regions ** *** ****, **** ********** interface."
- "**** ***** **** * *** ** challenges ***** ** **** *** **** still ***'* **** ** **** * good **** ** ********* *** *** platforms. *** ** ***** ****'* *** S2 ** *** *** ******** *** avoid * ******-** *******, **** *** it *** **** ***?"
- "* ***** ** **** ** **** out, ******** ** *** *** ********* doesn't **** ** ** ** **** produced *** ******* **** *** ********."
- "* *** ****** ****** *** ********* new *** ********** **** *** * companies ******* ********. ** *** * have **** ***********."
- "******* ** *** *** *** ******* about, ***** ** **. ********** *** of **** ****, ** **** ***** effort (** ***** **** **) ** distance ********** **** *****. *** * agree **** *** ******** ***** ***** does *** ********* *** **** *******-******** company **** ** **. *** **** criticism ***** ** ** **** ** appropriate ********* *******, "***** *******" ******?"
- "***** ******* *** ************** *** ****** different **** **. *************, *** ***** culture *** ***."
- "***** *** *********** ** ** ** Lenel, * **** **** ** *** been ***** ********. ** *** *******, I *** ***** * *** *** of ***** *** ***** **'* ***-***** system *** **** ** *** *** both *** ********** *** ***-****. ***** the *****, ***** **** **** **** selling ** *** *** ***** * very **** *** ** **, ********** pushing ***** **** ** *** ****** more ********* ** *** ****** ***** players ****** **** ******* ** *******. "
- "*** **** ***** *** ** **** but *** ***** **** ******"
- "**** ** ***'* **** *****"
- "** **** *** ** **** **** better **** *** ***** ****. ***** is ****** *** ********** ************ **** S2 **, *** ** ** **** innovative ** ******* ********."
Acquisition/Spin-Off *** **** ********
** ******* **********, **** ***** **** UTC ****** *******'* ************ ****** ******** *** **** ******** also:
- "** *** *** ****** ******** **** UTC *** *** ******* *** ***** the ****. *** ***** ***** ***/*********/******* base ********."
- "**** ****** ** ** **** ***** being ******** ** ***. ***** ********* is *** *** ******* *** *****'* market. ***-***** *** ********** **** *** UI. ***** ***** **** ***** **********. Training ******** **** * ***** ****** for *** ****. **** "****-****" ********* atmosphere."
- "***** ******* ********** ***** ******* ******** when **** **** ******** ** ***. Instead, **** **** **** ** *****. "
Negative **. ******** *******
** ***** *******, **** ***** ******* tech ******* ** ****, *** ***** twice ** **** ***** ** ** a ******* ** * ***** ** 2:1 ******** ** ********.
*****, *** ******** *****:
- "** **** ***** ** ***** ******* support **** ***** *** *** ****** customers **** *** ************ **** *** party ********. ** ***** **** *** days ** *** * **** * or * ********* ******* ****** ** call ** **** ** ******** ******."
- "***'* *** **. *** *** **** support."
- "***** ****** ** * ****** ******** option ****. ******* ** ***** ***** in *** ********."
- "*******, *******, *******!!! ***** ** ** support."
- "**** ******* **** ******* ******* *** features"
- "***** *** ** **** ***** ******** you **** ** ****** ******* ****** to **. *******, ***** ******* ***'* great ** ******* **** ** ***** advanced ******** ** **** *** ** difficult."
- "** **** **** **** * *** and **** **** * ***** ******. Their ******* ** *** ****** *****."
- "*****, *********, **** ******* ** ***"
- "******** *******, *************** ***** *****, ******** disregard *** ****** *************."
- "******* **** ******** ******* *** *** user ********* *** *** ********** **** the *****."
- "*****, *********, **** ******* ** ***."
- "********* ********. ***** ******* *** ***** could ****** ******."
****, ******** ****:
- "********* ** **** ** *** *** support ** ********* ****. "
- "***** ******* *** ***** ***** ************ and **** ******* ******** ***** ******* and ******* **** ****."
- "***** ******* *** **** *******."
- "***** ****** ** ****** *********. ********, scalable, **** **** *******... *** **** expensive *** ******* ********."
- "***** ********* *** ***** *******."
- "** *** ** *** *** ****** is **** ********. *** ******* ** easy ** **** ****, *****/******** ** as *******, *** ********* **** **. It's * *** *** *********."
LenelS2 ** ********
*** ** *** **** ****** ********** against ******* ** *** ************'* *********.
******* ** ** *** ********* ** VAR ********, *** ****** ***** ******* or ************ *****, ** ************ ***** partners, ******* *** **** ******* '********' by **** ** **** *****, *** the ***** ******* ** ****:
- "**** ******* ******* ***** ***** *** late '***. ********."
- "******** ** ****. *** ********** ** their ******* ****** "*** **** *** you **** **** *******?" **** ********."
- "***** ** * ****** ****** *** acts **** **. **** ***** ** well ****** ** ****** ***** *********, but ***** **+ *****, **'* *** likely ** ******."
- "*** **** ******** ******* ** *** security ********. ******."
- "***'* ***** ****'** **** **** **** the **** ****** ** *** ********** of *** '****-******** ************" *****."
- "***** ********* *** ********* *** *** last ****** *** ***** *********. ***** subscription ***** ******* ** *** ********* for **** *******. **** ****** *** too **** *** ******* **** *** get **** ***** **** *****. **** support ** ***** ** ***** * 45-minute **** ** *******. * ***** go ** *** * ***'* **** time."
- "*** ****** *** ***********."
- "********* ** ********* **** *** ********, old ***** ** **** ********, *********..."
- "********* ******, *** **** ***** **** a *** ** ** ********* ***** them **** ***** ** ***"
- "***** *** ****** *** ***** ********, will ** **** **** **** *** need... ** ****, *** **'* ***** if *** **** **. *** ******** is ***** ** ********, ***** ** amazing **** *** **** ** ******* a **** ********** ******. *** ********* is *** ****** *** **** *******, to ** ***** **** *** ******** price."
- "***** ***** ******** ** * ****! We **** ******* **** **** **** time ****** *** ********* ****** *********** in *******. **** ** * ******** for *** ***** **** ******* ***** they're *** *** ******** ** ****** to."
*** ******* *** **** ******* **** this ********* *** **** ***** *** was * *********** ******* **** **** years ***, ** ** ********* ****.
Too *********
******* ******* *** ******* ** *** high ***** ** ****** ******** ****** it *** ** **** ****.
**** *** ****** ****** ***** ** new ***********, ********** ****** **** **** ****-****** ************* (*****,********, ********) ******* ** **** ****** *****, high ****** *** * *********** *******:
- "** *** *** ** *******, **** is * ****** ** **** ** limitations ** ****** *********."
- "**** ******** *******, ** **** ** the **** ** *********, ** ** high ** ********."
- "****** ***** ** *** ******** (****'* clearly **** *** * ** ***** stands ***). "
- " *** ******* ** **** **** and **** ******* ********* *** ******** and **********."
- "********* **** ** **** ** *****, but **** ** ** ********* ** get ******* **** ***** ******, **** don't **** **** **** **** ** use ** ********** ******, *** ** is **** *********."
- "**-****, *** *** ********* *** *** market ."
- "***** ** *** ***** ** ***** panels/boards/software. **** ******* ********** ******* ******* them."
- "****** ********** *** *** **** ********* is **** *** *** **** ** not ***********"
- "**** ***** *** ***** ***********"
- "*** * ***. *** $$$ *** the *********. ************** ** *******."
- "*** *** ********* - **** *** more **** **** ******."
- "**** ****** *** *** **** *** clients **** *** *** **** ***** base *****. "
- "********, ********, **** **** *******... *** some ********* *** ******* ********."
- "** *** ** *** *** ****** is **** ********. *** ******* ** easy ** **** ****, *****/******** ** as *******, *** ********* **** **. It's * *** *** *********."
- "******** ******* *********."
- "********** = ********* *** *** ******* up **** *** ****** **********."
- "***** ** **** ***** *** ****** system *** **** ***** ** **** this *******."
- "******* ********, **** ******. **** **** prices *** ******** *******."
- "*****, *********, **** ******* ** ***."
- "******, *** ******."
- "********** *** **********."
Positives: '****'
** ******** *****, **** ********* *** word '****' ** * ********* *********** of *******, *********, *** *********** ******* to ***** *******.
** *******, ******** *** *** ********* on ***** ********/******* *** ***** *********, but ***** **** *** ******* ******** mentioned **:
- "**** ** *********"
- "**** ** *** ** *** ***** systems ** ** **** ***** *******. The **** ********* ** ****** *********."
- "**** ** *** **** **** *’** experienced ****"
- "* **** **** *** ** ******* side ** *******. *** ** ******* has ****** **** * ******** ******* and **** ** ***."
- "* *** ** ** * ***** dealer **** * *** ** **********. Dealing **** ***** *** ****** **** you ********** *** **** ******. ***** was *** ***** ** ** *** everyone *******, ***** *** **** * sound ** ************* ***** ******** *** IT ******** ***** ** **** ** work **** *****."
- "********* ** **** ** *** *** support ** ********* ****. ** *** S2 *** ****** ** ***** ********** access *******."
- "***** ******* *** ***** ***** ************ and **** ******* ******** ***** ******* and ******* **** ****."
- "***** ** ** * ***** ******** it *** *** ***** ***** ***** and *** *** ************* *** *** project. ** ** **** ** *** and ********** **** **** ********* *** the ** *****. *** ** ****** is **** ******** *** **** ** the ****."
- "**** *** * ******* **** ** for *****. **** *** **** ** work **** *** *** ****** ****** never *****."
- "**** **** **** *** ****** ***** that ***** ** **** ** ****"
- "** *** ** *** *** ****** is **** ********. *** ******* ** easy ** **** ****, *****/******** ** as *******, *** ********* **** **. It's * *** *** *********."
Good *** *****/********** ********
******* ******** *** *** ******** ** generally ****** *** *****, *** ***** complex, ******** ***** *********** *********** *** higher-end ******** *** ******:
- "***** *** ****** *** ***** ********, will ** **** **** **** *** need... ** ****, *** **'* ***** if *** **** **. *** ******** is ***** ** ********, ***** ** amazing **** *** **** ** ******* a **** ********** ******. "
- "**** **** ** **** * **** enterprise ****** ********."
- "***** ** * **** **** ***** of ********. ********* ** *** ****** end, ***** ** **** ********* ******* you *** ****** ****, ********* ******* that *** *** ********* ** ***** packages."
- "********** ********, ****** ********. ********."
- "*** **-** *** **********, *********, *** enterprise. ***** ******* *** **** *******. Sells ****** ** ****** *********."
- "**** *** **** ** **** ** the ********** ******** ** **** ** other ******* **** **** * **** enterprise ******."
- "***** ******** *** ****** ** ******/********** applications."
US ** ***-** ********* *******
** *********** **** ************* **** ******** than ***-** **** ** *******. ***** US *********** **** *** -**, ***-** respondents **** *** +*.*.
**** *** ****** ******** ** ***** results, **** **** ************* ****** ******* net *******.
LenelS2 *******
***** ******* **** *******'* *********** ********* base ** ******* **** ******** *** the ******* *** ** *********** ** improve *** ***********, ************ ** **, or ****** *** ******** **********.
* **** ***, ******* ** *** know **** *** ********** **** **** Lenel, ******* *** ******** ***** ** matter **** **** *** ** *******.
**** ******** *** *** ******* ** dinosaurs...it ** ** ****** ***** *** flowers.
**** **!
******* ***** ** ***********? ****.