LenelS2 Favorability Statistics 2021

By Brian Rhodes, Published Jan 29, 2021, 08:34am EST

One is among integrator's favorite access control manufacturers. The other is among integrator's choices for being the worst. Combined in 2018, they are now LenelS2.

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We examine the key themes for 200+ integrator responses favoring and opposing LenelS2 in this report.

Favorability *******

*******'* ******* **** *** negative (-*%), ******* ** in *** ****** **** of ****** ******* ********* surveyed:

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*******, ******** ** ******* ************ ********** ** Lenel *****, **** ******* ******* are * ****** ******** (2019, ***** *** *** -11, ***** ****, ******* was *** -*).

Summary ** ******

*** **** ****** ** integrators ***** ******* ****:

  • ** ********, *** ***** Influence ** ********
  • ***********/****-*** *** **** ********
  • ***** ** *******
  • ******* ********
  • *** *********
  • **** *** *****/********** ********
  • ******* *** **, ******* less ********, *** **** known

S2 ********, *** ***** ********* ** ********

*************, ******* ******** ***** while *** *****/******* **** was ********* ********, *** same ********** **/*** *** apply ** *** ** side ** *** *******.

***** ****** ** ** 2018, *** ** *** intervening *****, *********** *** Lenel's ********* ******* *** negatively ********** *** ******** company:

  • "** ** * ***** on ** ********. ***** already ***** ** **** impacted ******* & ***** channels"
  • "******** ****** ** **, negative ****** ** *****. Lenel ** ****** ********** to **** ****, **** limited ** ******* ** can ****, **** ********** interface."
  • "**** ***** **** * lot ** ********** ***** of **** *** **** still ***'* **** ** have * **** **** to ********* *** *** platforms. *** ** ***** didn't *** ** ** use *** ******** *** avoid * ******-** *******, what *** ** *** them ***?"
  • "* ***** ** **** it **** ***, ******** of *** *** ********* doesn't **** ** ** to **** ******** *** benefit **** *** ********."
  • "* *** ****** ****** for ********* *** *** innovative **** *** * companies ******* ********. ** far * **** **** unimpressed."
  • "******* ** *** *** are ******* *****, ***** or **. ********** *** of **** ****, ** made ***** ****** (** least **** **) ** distance ********** **** *****. And * ***** **** the ******** ***** ***** does *** ********* *** same *******-******** ******* **** is **. *** **** criticism ***** ** ** hire ** *********** ********* company, "***** *******" ******?"
  • "***** ******* *** ************** was ****** ********* **** S2. *************, *** ***** culture *** ***."
  • "***** *** *********** ** S2 ** *****, * feel **** ** *** been ***** ********. ** all *******, * *** never * *** *** of ***** *** ***** S2's ***-***** ****** *** ease ** *** *** both *** ********** *** end-user. ***** *** *****, Lenel **** **** **** selling ** *** *** doing * **** **** job ** **, ********** pushing ***** **** ** and ****** **** ********* to *** ****** ***** players ****** **** ******* S2 *******. "
  • "*** **** ***** *** S2 **** *** *** LENEL **** ******"
  • "**** ** ***'* **** Lenel"
  • "** **** *** ** part **** ****** **** the ***** ****. ***** is ****** *** ********** applications **** ** **, but ** ** **** innovative ** ******* ********."

Acquisition/Spin-Off *** **** ********

** ******* **********, **** noted **** *** ****** *******'* ************ ****** ******** *** been ******** ****:

  • "** *** *** ****** recently **** *** *** Now ******* *** ***** the ****. *** ***** great ***/*********/******* **** ********."
  • "**** ****** ** ** lost ***** ***** ******** by ***. ***** ********* is *** *** ******* for *****'* ******. ***-***** and ********** **** *** UI. ***** ***** **** often **********. ******** ******** were * ***** ****** for *** ****. **** "cult-like" ********* **********."
  • "***** ******* ********** ***** OnGuard ******** **** **** were ******** ** ***. Instead, **** **** **** it *****. "

Negative **. ******** *******

** ***** *******, **** claim ******* **** ******* is ****, *** ***** twice ** **** ***** it ** * ******* at * ***** ** 2:1 ******** ** ********.

*****, *** ******** *****:

  • "** **** ***** ** never ******* ******* **** Lenel *** *** ****** customers **** *** ************ with *** ***** ********. We ***** **** *** days ** *** * tier * ** * technical ******* ****** ** call ** **** ** database ******."
  • "***'* *** **. *** the **** *******."
  • "***** ****** ** * double ******** ****** ****. Support ** ***** ***** in *** ********."
  • "*******, *******, *******!!! ***** is ** *******."
  • "**** ******* **** ******* support *** ********"
  • "***** *** ** **** about ******** *** **** an ****** ******* ****** to **. *******, ***** support ***'* ***** ** getting **** ** ***** advanced ******** ** **** can ** *********."
  • "** **** **** **** a *** *** **** have * ***** ******. Their ******* ** *** always *****."
  • "*****, *********, **** ******* is ***"
  • "******** *******, *************** ***** staff, ******** ********* *** dealer *************."
  • "******* **** ******** ******* and *** **** ********* has *** ********** **** the *****."
  • "*****, *********, **** ******* is ***."
  • "********* ********. ***** ******* for ***** ***** ****** though."

****, ******** ****:

  • "********* ** **** ** use *** ******* ** extremely ****. "
  • "***** ******* *** ***** party ************ *** **** Mercury ******** ***** ******* and ******* **** ****."
  • "***** ******* *** **** support."
  • "***** ****** ** ****** customers. ********, ********, **** good *******... *** **** expensive *** ******* ********."
  • "***** ********* *** ***** support."
  • "** *** ** *** the ****** ** **** reliable. *** ******* ** easy ** **** ****, helps/supports ** ** *******, and ********* **** **. It's * *** *** expensive."

LenelS2 ** ********

*** ** *** **** common ********** ******* ******* is *** ************'* *********.

******* ** ** *** listening ** *** ********, not ****** ***** ******* or ************ *****, ** disregarding ***** ********, ******* has **** ******* '********' by **** ** **** years, *** *** ***** repeats ** ****:

  • "**** ******* ******* ***** since *** **** '***. Arrogant."
  • "******** ** ****. *** interested ** ***** ******* beyond "*** **** *** you **** **** *******?" Good ********."
  • "***** ** * ****** leader *** **** **** it. **** ***** ** well ****** ** ****** their *********, *** ***** 10+ *****, **'* *** likely ** ******."
  • "*** **** ******** ******* in *** ******** ********. Period."
  • "***'* ***** ****'** **** much **** *** **** decade ** *** ********** of *** '****-******** ************" award."
  • "***** ********* *** ********* for *** **** ****** and ***** *********. ***** subscription ***** ******* ** too ********* *** **** aspects. **** ****** *** too **** *** ******* once *** *** **** their **** *****. **** support ** ***** ** least * **-****** **** on *******. * ***** go ** *** * don't **** ****."
  • "*** ****** *** ***********."
  • "********* ** ********* **** new ********, *** ***** to **** ********, *********..."
  • "********* ******, *** **** still **** * *** of ** ********* ***** them **** ***** ** off"
  • "***** *** ****** *** great ********, **** ** much **** **** *** need... ** ****, *** it's ***** ** *** need **. *** ******** is ***** ** ********, which ** ******* **** you **** ** ******* a **** ********** ******. The ********* ** *** always *** **** *******, to ** ***** **** the ******** *****."
  • "***** ***** ******** ** a ****! ** **** learned **** **** **** time ****** *** ********* Galaxy *********** ** *******. This ** * ******** for *** ***** **** Segment ***** ****'** *** too ******** ** ****** to."

*** ******* *** **** dealing **** **** ********* for **** ***** *** was * *********** ******* over **** ***** ***, as ** ********* ****.

Too *********

******* ******* *** ******* is *** **** ***** of ****** ******** ****** it *** ** **** jobs.

**** *** ****** ****** awash ** *** ***********, especially ****** **** **** ****-****** companies**** (*****,********, ********) ******* ** **** market *****, **** ****** are * *********** *******:

  • "** *** *** ** systems, **** ** * factor ** **** ** limitations ** ****** *********."
  • "**** ******** *******, ** well ** *** **** of *********, ** ** high ** ********."
  • "****** ***** ** *** licenses (****'* ******* **** the * ** ***** stands ***). "
  • " *** ******* ** VERY **** *** **** require ********* *** ******** and **********."
  • "********* **** ** **** it *****, *** **** it ** ********* ** get ******* **** ***** vendor, **** ***'* **** that **** **** ** use ** ********** ******, and ** ** **** expensive."
  • "**-****, *** *** ********* for *** ****** ."
  • "***** ** *** ***** of ***** ******/******/********. **** Stanley ********** ******* ******* them."
  • "****** ********** *** *** user ********* ** **** but *** **** ** not ***********"
  • "**** ***** *** ***** exclusivity"
  • "*** * ***. *** $$$ *** *** *********. representation ** *******."
  • "*** *** ********* - they *** **** **** they ******."
  • "**** ****** *** *** much *** ******* **** you *** **** ***** base *****. "
  • "********, ********, **** **** support... *** **** ********* for ******* ********."
  • "** *** ** *** the ****** ** **** reliable. *** ******* ** easy ** **** ****, helps/supports ** ** *******, and ********* **** **. It's * *** *** expensive."
  • "******** ******* *********."
  • "********** = ********* *** not ******* ** **** the ****** **********."
  • "***** ** **** ***** and ****** ****** *** much ***** ** **** this *******."
  • "******* ********, **** ******. Very **** ****** *** terrible *******."
  • "*****, *********, **** ******* is ***."
  • "******, *** ******."
  • "********** *** **********."

Positives: '****'

** ******** *****, **** mentioned *** **** '****' as * ********* *********** of *******, *********, *** integrating ******* ** ***** systems.

** *******, ******** *** not ********* ** ***** platform/company *** ***** *********, but ***** **** *** mention ******** ********* **:

  • "**** ** *********"
  • "**** ** *** ** for ***** ******* ** to **** ***** *******. The **** ********* ** fairly *********."
  • "**** ** *** **** what *’** *********** ****"
  • "* **** **** *** S2 ******* **** ** LenelS2. *** ** ******* has ****** **** * reliable ******* *** **** to ***."
  • "* *** ** ** a ***** ****** **** I *** ** **********. Dealing **** ***** *** simple **** *** ********** how **** ******. ***** was *** ***** ** be *** ******** *******, those *** **** * sound ** ************* ***** software *** ** ******** found ** **** ** work **** *****."
  • "********* ** **** ** use *** ******* ** extremely ****. ** *** S2 *** ****** ** large ********** ****** *******."
  • "***** ******* *** ***** party ************ *** **** Mercury ******** ***** ******* and ******* **** ****."
  • "***** ** ** * great ******** ** *** the ***** ***** ***** and *** *** ************* for *** *******. ** is **** ** *** and ********** **** **** Milestone *** *** ** video. *** ** ****** is **** ******** *** easy ** *** ****."
  • "**** *** * ******* with ** *** *****. They *** **** ** work **** *** *** system ****** ***** *****."
  • "**** **** **** *** market ***** **** ***** it **** ** ****"
  • "** *** ** *** the ****** ** **** reliable. *** ******* ** easy ** **** ****, helps/supports ** ** *******, and ********* **** **. It's * *** *** expensive."

Good *** *****/********** ********

******* ******** *** *** platform ** ********* ****** for *****, *** ***** complex, ******** ***** *********** integration *** ******-*** ******** are ******:

  • "***** *** ****** *** great ********, **** ** much **** **** *** need... ** ****, *** it's ***** ** *** need **. *** ******** is ***** ** ********, which ** ******* **** you **** ** ******* a **** ********** ******. "
  • "**** **** ** **** a **** ********** ****** platform."
  • "***** ** * **** good ***** ** ********. Typically ** *** ****** end, ***** ** **** expensive ******* *** *** adding ****, ********* ******* that *** *** ********* on ***** ********."
  • "********** ********, ****** ********. Powerful."
  • "*** **-** *** **********, corporate, *** **********. ***** product *** **** *******. Sells ****** ** ****** customers."
  • "**** *** **** ** oust ** *** ********** vertical ** **** ** other ******* **** **** a **** ********** ******."
  • "***** ******** *** ****** to ******/********** ************."

US ** ***-** ********* *******

** *********** **** ************* more ******** **** ***-** ones ** *******. ***** US *********** **** *** -10, ***-** *********** **** net +*.*.

**** *** ****** ******** in ***** *******, **** most ************* ****** ******* net *******.

LenelS2 *******

***** ******* **** *******'* substantial ********* **** ** systems **** ******** *** the ******* *** ** opportunity ** ******* *** combination, ************ ** **, or ****** *** ******** enterprise.

Comments (2)

* **** ***, ******* we *** **** **** new ********** **** **** Lenel, ******* *** ******** House ** ****** **** they *** ** *******.

**** ******** *** *** feeding ** *********...** ** no ****** ***** *** flowers.

**** **!

******* ***** ** ***********? hehe.

Agree
Disagree: 6
Informative
Unhelpful: 3
Funny

****** **** * ******* rep ****3 ***** ****** of industry experience.

Agree
Disagree
Informative
Unhelpful
Funny: 4
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