JCI and Napco are firing salvos at each other over integration issues which both sides blame on the other.
The bigger problem is that central stations and their dealers are caught in the middle.
IPVM came across a general advisory from JCI about StarLink Communicators online and started investigating.
In this note we examine:
- What both parties are alleging
- What issues are occurring
- How this impacts central stations and dealers
- Plus explaining the underlying technology, standards, and APIs behind this