Is Integrating PoS and Video Surveillance a Good Idea?

By: John Honovich, Published on Feb 28, 2010

While the answer to this frequently posed question is an obvious yes, it misses the real problem in integrating the two technologies (see a classic example in a retail magazine).

The key issue is how costly and complex is it to deliver this in production. Like many issues in security technology, the critical problems are (1) a lack of standards and (2) hundreds of suppliers. Integrating PoS and video surveillance requires direct support between your video surveillance and PoS vendors. Since all integrations are proprietary and since there are so many combinations, it is unlikely that any user's combination works. As a result, only about 25% of retailers integrate PoS and video surveillance (shown in the NRF survey).

That's the biggest but not the only issue:

  • Video surveillance vendors will say they support PoS but when it comes down to a customer's specific system they may not support it and it may be very hard for them to add support (the PoS vendor may not be interested or require a significant payment)
  • Older systems require integration on a physical level at each cash register requiring significant on-site expenses. 
  • Many users have multiple manufacturers of video surveillance recorders making interoperability even harder.
  • While many DVRs/NVRs/VMS have PoS integration, a lot of it is fairly rudimentary and unlikely to provide sufficient value.

None of this is to say that you should not pursue such integration. It can provide significant benefits but the logistical issues are important and need to be carefully examined in planning.

Comments : PRO Members only. Login. or Join.

Most Recent Industry Reports

Resideo Stock Plunges 40%, CFO Ousted on Oct 23, 2019
The horrible year for the ADI / Honeywell Home spinout, Resideo, just got worse, with their stock plunging another 40% today. Not even a year...
Access Control Door Controllers Guide on Oct 22, 2019
Door controllers are at the center of physical access control systems connecting software, readers, and locks. Despite being buried inside...
Alarm.com Acquires OpenEye on Oct 21, 2019
Alarm.com is targeting commercial expansion and now they have a commercial cloud VMS with the acquisition of OpenEye. In this note, based on...
Government-Owned Hikvision Wants To Keep Politics Out Of Security on Oct 21, 2019
'Politics' made Hikvision the goliath it is today. It was PRC China 'politics' that created Hikvision, funded it, and blocked its foreign...
Integrated IR Camera Usage Statistics 2019 on Oct 21, 2019
Virtually every IP camera now comes with integrated IR but how many actually make use of IR or choose 'super' low light cameras without IR? In...
Alarm Veteran "Demands A Criminal Investigation" Of UL on Oct 18, 2019
The Interceptor's Project pressure against UL continues to rise. Following Keith Jentoft's allegation that "UL Has Blood On Their Hands", Jentoft...
Camect "Worlds Smartest Camera Hub" Tested on Oct 18, 2019
Camect is a Silicon Valley startup that claims the "Smartest AI Object Detection On The Market", detecting not only people and vehicles, but...
Hikvision Global News Reports Directory on Oct 17, 2019
Hikvision has received the most global news reporting of any video surveillance company, ever, ranging from the WSJ, the Financial Times, Reuters,...
Camera Calculator V3.1 Release Improves User Experience on Oct 17, 2019
IPVM has released a new version of our Camera Calculator, V3.1, with significant user experience improvements, a new development plan, and an...