IPVM Integrator Survey Methodology and Demographics

By: John Honovich, Published on Nov 01, 2011

IPVM has completed its first ever Integrator Survey, providing an unprecedented and in depth examination of what integrators like, dislike, and choose in the market. During November 2011, the results will be revealed in a series of reports. This note explains the methodology used and the demographics of the integrators in the survey.

The Survey

We prepared a 25 question survey based on input from our integrator members. The goal was to provide a mix of questions focusing on products and technology but not financial information. Questions covered VMS, IP cameras, video analytics, PSIM, VSaaS, and servers, as well as technical issues (lens selection, recording mode, frame rate, etc.). To see for yourself, read the 25 question survey form.

The survey consisted of a mixture of multiple choice and open ended questions. Any question asking for preference on manufacturer was open ended so that the integrator was not constrained by predefined options. Equally important, the majority of questions included comments sections where the integrator was asked to elaborate and explain their selection. This was critical to us because we wanted to understand not only what the integrator preferred but why they came to that conclusion.

The Participants

A total of 80+ integrators took the survey. Integrators were solicited from the IPVideoMarket website, the IPVideoMarket weekly newsletter and the IPVideoMarket twitter account

Integrators were paid $20 each for completing the survey. We felt it was important that integrators receive some tangible form of compensation to encourage them to report truthfully and completely.

Participants Location

The 80+ participants came from 19 different countries. The United States was the most represented with 65% of the total respondents. Nonetheless, another 30 respondents from 18 other countries responded. The table below provides a graphical overview:

Certainly, one of the biggest limitations was that the survey was only in English, which we believe is a big reason why so few Continential European integrators participated.

Get Notified of Video Surveillance Breaking News
Get Notified of Video Surveillance Breaking News

Relative to our overall traffic levels, the US was far over-represented. The US represents only 40% of our website traffic but 65% of the survey respondents.

Characteristics of Participants

We asked a few demographic questions to better understand what the integrators do and who they serve.

The integrators represent a broad range of average deployment sizes from small scale to large systems. The results below shows the range:

The typical integrator in this survey is likely commercial and industrial focused and is bigger than traditional studies we have seen that are more focused on the burglar and residential markets. 

That noted, given the range of respondents, we were able to filter responses based on average number of cameras deployed to better understand how integrators differed in their preferences (e.g., are integrators with higher average camera counts more likely to prefer Genetec or Milestone? Are integrators with lower camera counts less or more likely to choose megapixel cameras or auto back focus?).

Additionally, we asked the integrators whether they are deploying more analog or IP cameras. Here is the results to that:

Not surprisingly, the clear majority are now deploying more IP than analog cameras. That noted, it was obviously not universal with a solid quarter representing the more traditional way. This gives us a nice mix of opinions and perspectives.

Participant's Identities

None of the participant's identities will ever be revealed. This is to protect them and to ensure that they can speak freely and openly to us. The survey responses included an amazing number of frank and detailed criticism of manufacturers and technology issues. We will quote them anonymously to help educate the industry of common issues. However, we will always protect their identities so that no retribution against them occurs.

Representative but not Scientific

We think the results are quite representative of common experiences of English speaking integrators. That said, while we have focused on making this is a fair and informative program, we do not claim that the survey is scientific or absolute. We do believe that it captures many common problems and are excited to be able to share that with the community to better highlight issues and campaign for better solutions.

Releases

Here are the result reports released to date:

1 report cite this report:

Surveillance Statistics Survey Directory Vol 1 on Jan 03, 2012
In this report, we aggregate and present dozens of statistics about how surveillance is being used in the real world. Recently, we conducted an in...
Comments : PRO Members only. Login. or Join.

Related Reports on Integrators

Responsibility Split Selecting Locks - Statistics on Jul 22, 2019
A heated access debate surrounds who should pick and install the locks. While responsible for selecting the control systems, integrators often...
Mobile Access Usage Statistics 2019 on Jul 18, 2019
The ability to use mobile phones as access credentials is one of the biggest trends in a market that historically has been slow in adopting new...
Poor OSDP Usage Statistics 2019 on Jul 09, 2019
OSDP certainly offers advantages over decades-old Wiegand (see our OSDP Access Control Guide) but new IPVM statistics show that usage of OSDP, even...
Biometrics Usage Statistics 2019 on Jun 17, 2019
While face and fingerprint recognition are used regularly for smartphones, it is not as common in physical security. In this note, we examine...
ADT Eliminating Acquired Brands, Unifying Under 'Commercial' Brand on Jun 14, 2019
ADT is eliminating the brands of the many integrators it has acquired over the past few years, including Red Hawk, Aronson Security Group (ASG),...
Favorite Wireless Manufacturers 2019 on Jun 12, 2019
Many wireless options exist for video surveillance but how are integrator's overall favorites? 170 integrators answered the question: What is...
Axis Will Not Block Resellers on Jun 10, 2019
While Axis generally has strong favorability amongst integrators, the biggest complaint is their channel model, which results in smaller integrator...
Dumber Techs, Bad Box Movers, Says Australian Distributor on Jun 10, 2019
Techs today are "dumber" than they used to be, despite better education and training and that makes a typical day "frustrating" for one...
"New" Arecont Fixes Failures "Without A Fight" on Jun 05, 2019
The "old" Arecont was infamous not only for its camera failures but for making their "partners" fight to get them fixed. IPVM drew the ire of...
Startup Rhombus Systems Says Twice the Features, Half the Price of Verkada on Jun 04, 2019
Closed cloud systems may be the fastest growing segment of video surveillance with Meraki and Verkada. Now another California company is joining...

Most Recent Industry Reports

How To Quickly Assess An Unknown Company on Jul 23, 2019
There are hundreds of companies in the physical security markets, ranging from a flood of new startups to small companies that may or may not be...
Bosch Starlight 8000i Cameras Tested on Jul 23, 2019
Bosch has released their new Flexidome IP Starlight 8000i cameras, claiming "exceptional detail even in extreme low-light situations." To see...
Responsibility Split Selecting Locks - Statistics on Jul 22, 2019
A heated access debate surrounds who should pick and install the locks. While responsible for selecting the control systems, integrators often...
Vivotek Trend Micro Cyber Security Camera App Tested on Jul 22, 2019
Vivotek and Trend Micro are claiming five million blocked attacks on IP cameras, with their jointly developed app for Vivotek cameras. This new...
Avigilon ACC7 VMS Tested on Jul 22, 2019
Avigilon's Control Center 7 boldly claims it will "transform live video monitoring" with the new Focus of Attention "AI-enabled" interface. We...
History of Video Surveillance on Jul 19, 2019
The video surveillance market has changed significantly since 2000, going from VCRs to emerging into an AI cloud era.  The goal of this history...
Mobile Access Usage Statistics 2019 on Jul 18, 2019
The ability to use mobile phones as access credentials is one of the biggest trends in a market that historically has been slow in adopting new...
New GDPR Guidelines for Video Surveillance Examined on Jul 18, 2019
The highest-level EU data protection authority has issued a new series of provisional video surveillance guidelines. While GDPR has been in...
Wyze AI Analytics Tested - Beats Axis and Hikvision on Jul 17, 2019
$20 camera disruptor Wyze has released free person detection deep learning analytics to all of their users, claiming users will "Only get notified...
Anyvision Aims For 2022 Revenue of $1 Billion on Jul 17, 2019
Only 3 video surveillance manufacturers do a billion dollars or more in annual revenue - Hikvision, Dahua, and Axis. Now, Anyvision plans to join...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact