Why We Love Honeywell's Tuxedo Touch

By: Ethan Ace, Published on Dec 10, 2012

This might be the first positive thing we have ever said about Honeywell. In fairness, their video offerings are, well, lame. However, their access and intrusion detection divisions continue to produce reliable, if not innovative, product. The latest and greatest example of this is their Tuxedo Touch keypad, which we reviewed in early 2012. I have been using the Tuxedo Touch for the last few weeks and have been duly impressed (aside from the hokey name), for a few good reasons:

Speed

Anyone who has used an older Honeywell keypad, especially touchscreen models like the 6270, has suffered through either mushy buttons leading to mistyped codes or lag while the touchscreen refreshes. This is almost completely eliminated with the Tuxedo Touch. The keypad wakes immediately upon touching it. Selecting an option (security, automation, etc.) brings the user to the next screen very quickly, without lag. It is a large improvement over past keypads, and results in much fewer mistakes during use.

Accessibility

Older keypads were counterintuitive to untrained users, first forcing you to enter your code, then key which action you were looking for, such as Armed Away, Armed Stay, etc. Users who were not trained to use the keypad often did not realize this, and may simply key in their code and walk away, doing nothing, or not understand which key to push next. The Tuxedo Touch leads users through arming intuitively, first selecting Security, then arming mode, then asking for your code, then clearly telling you the system is armed, with actual voice, instead of just a beep.

Beyond the ease of use, the Tuxedo Touch also now features an on-board web server, which allows the user to control any feature of the system as if they were at the keypad, even from mobile devices:

Tuxedo Touch Web Interface

This is a complete departure from Honeywell's previous strategy, which required users to subscribe to their Total Connect service, an additional charge over monthly central station monitoring, if they wanted to remotely view status of their system. Eliminating potential RMR is bold in the security industry, and we suspect some dealers may oppose this move, though users are likely to embrace it. I can personally vouch that this web access is handy when you have that moment of "Did I arm the alarm system when I left?"

Integration

In addition to the improvements to its basic use as a keypad, the Tuxedo Touch also offers some novel integration features. In the case of this office, it is integrated via Z-Wave to all the thermostats in the building, allowing the owner to check and see whether occupants have been turning the heat up or the A/C down, and make sure HVAC is set to more efficient levels when the building is unoccupied. Thermostats may also be set back when the building is armed. Lights and locks may be controlled via Z-Wave as well, if installed.

Finally, the Tuxedo Touch also may integrate with IP cameras, and most surprisingly, more than just Honeywell cameras are supported. Third-party cameras may be added via RTSP. These cameras are then viewable from the keypad as well as the web interface, so users may check if other occupants have left, lights are off, or the parking lot is clear before arming the system and leaving.

Recommendations

Not having used competitive keypads, such as the DMP and 2GIG models we cited in our overview of the Tuxedo Touch, we cannot give a firm competitive recommendation. However, living with the Tuxedo Touch for the past few weeks, we can say that we have very few reservations about it. It is more expensive than some other keypads, nearly $400 online, and double what older keypads such as Honeywell's 6160 cost, but users may find they make up for this price increase in fewer false alarms due to untrained users or energy costs due to tampered thermostats and lights.

Comments : PRO Members only. Login. or Join.

Related Reports on Intrusion

Dahua Analytics+ Tested on Aug 07, 2019
Dahua's analytics have performed poorly in past shootouts. But now, they claim their new Analytics+ "algorithms significantly improve accuracy and...
Hikvision 4K Camera Shootout on Aug 02, 2019
With their latest Smart Series 5 cameras, Hikvision is claiming cameras "fully loaded" with "state-of-the-art technology for high performance and...
Wyze AI Analytics Tested - Beats Axis and Hikvision on Jul 17, 2019
$20 camera disruptor Wyze has released free person detection deep learning analytics to all of their users, claiming users will "Only get notified...
Repositionable Multi-Imager Camera Shootout - Avigilon, Axis, Dahua, Hanwha, Hikvision, Panasonic, Vivotek on Jun 19, 2019
Repositionable multi-imager camerasĀ are one of the fastest growing segments in video surveillance, with a slew of new offerings being recently...
ADT Eliminating Acquired Brands, Unifying Under 'Commercial' Brand on Jun 14, 2019
ADT is eliminating the brands of the many integrators it has acquired over the past few years, including Red Hawk, Aronson Security Group (ASG),...
Dumber Techs, Bad Box Movers, Says Australian Distributor on Jun 10, 2019
Techs today are "dumber" than they used to be, despite better education and training and that makes a typical day "frustrating" for one...
Hikvision DeepinMind 2019 Test on Jun 06, 2019
In 2018, Hikvision's DeepinMind AI NVR performed terribly, recognizing vehicles, animals, and other objects as humans, misclassifying demographics,...
Vidsys New President Interviewed on May 31, 2019
A decade ago, PSIM was hot with projections then of a billion dollar market by now. This has not come close to happening. However, Vidsys, one of...
IndigoVision Control Center VMS Tested on May 30, 2019
IPVM's last test of IndigoVision's VMS was in 2010, which found enterprise VMS features and a simple client interface. but no 3rd party camera...
Nortek Security CEO Out, Company Pivoting on May 28, 2019
Nortek Security's CEO, Michael O'Neal is out, after 8 years leading the company, in what Nortek described to IPVM as them having 'pivoted strongly...

Most Recent Industry Reports

Anyvision Facial Recognition Tested on Aug 21, 2019
Anyvision is aiming for $1 billion in revenue by 2022, backed by $74 million in funding. But does their performance live up to the hype they have...
JCI Sues Wyze on Aug 21, 2019
The mega manufacturer / integrator JCI has sued the fast-growing $20 camera Seattle startup Wyze. Inside this note: Share the court...
Dahua 4K Camera Shootout on Aug 20, 2019
Dahua's new Pro Series 4K N85CL5Z claims to "deliver superior images in all lighting and environmental conditions", but how does this compare to...
ZK Teco Atlas Access Control Tested on Aug 20, 2019
Who needs access specialists? China-based ZKTeco claims its newest access panel 'makes it very easy for anyone to learn and install access control...
Uniview Beats Intel In Trademark Lawsuit on Aug 19, 2019
Uniview has won a long-running trademark lawsuit brought by Intel, with Beijing's highest court reversing an earlier Intel win, centered on...
Suprema Biometric Mass Leak Examined on Aug 19, 2019
While Suprema is rarely discussed even within the physical security market, the South Korean biometrics manufacturer made global news this past...
Verkada People And Face Analytics Tested on Aug 16, 2019
This week, Verkada released "People Analytics", including face analytics that they describe is a "game-changing feature" that "pushes the...
Dahua OEM Directory 2019 on Aug 16, 2019
US Government banned Dahua OEMs for dozens of companies. The following directory includes 40+ of those companies with a graphic and links to...
Installation Course - Register Now on Aug 15, 2019
Register Now for the September 2019 Video Surveillance Install Course. This is a unique installation course in a market where little practical...
Axis Suffers Outage, Provides Postmortem on Aug 15, 2019
This week, Axis suffered an outage impacting their website and cloud services. Inside this note, we examined what happened, what was impacted...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact