Intransa Phone Line is Back?

By: John Honovich, Published on Jan 31, 2013

Every so often, we call Intransa to try to speak to a human being. In the past few months, we almost always were transferred to an outsourced answering service that pretended all the Intransa sales people were 'busy with other customers' despite numerous partner confirmations that the sales force had been furloughed / laid off (see Intransa in trouble).

Now, Intransa's toll free line is disconnected and their local phone line goes to a generic/default voice mail. Try for yourself:

  • Toll free: 866 446 8726 [UPDATE: this number has now been removed from Intransa's website; replaced with 650.454.8021 which appears to be the personal phone of an Intransa employee]
  • International 408 678 8600

[Update Monday Feb 4th: Intransa's toll free phone line is back up. We spoke with an Intransa rep today who said 'they had switched buildings' but declined to answer any other questions. The rep referred us to an Intransa VP who we just emailed.]

[Update Friday Feb 8th: Still no response from anyone at Intransa.]

Suffice to say, this is another bad sign. Given this and that Intransa never responded to our original report indicates that the end is closer than ever, if not already here.

Comments (10) : PRO Members only. Login. or Join.

Most Recent Industry Reports

Hikvision Global News Reports Directory on Oct 17, 2019
Hikvision has received the most global news reporting of any video surveillance company, ever, ranging from the WSJ, the Financial Times, Reuters,...
Camera Calculator V3.1 Release Improves User Experience on Oct 17, 2019
IPVM has released a new version of our Camera Calculator, V3.1, with significant user experience improvements, a new development plan, and an...
Securing Access Control Installations Tutorial on Oct 17, 2019
The physical security of access control components is critical to ensuring that a facility is truly secure. Otherwise, the entire system can be...
Access Control Course Fall 2019 - Last Chance on Oct 17, 2019
Register Now - Fall 2019 Access Control Course. Thursday, October 17th is the last day to register. IPVM offers the most comprehensive access...
US DoD Comments on Huawei, Hikvision, Dahua Cyber Security Concerns on Oct 16, 2019
A senior DoD official said the US is "concerned" with the cybersecurity of Hikvision, Dahua, and Huawei due to "CCP" (China Communist Party)...
Pelco Sarix Pro3 Camera Tested on Oct 16, 2019
Pelco has released their Sarix Professional Series 3 cameras, claiming "more security detail in challenging scenes with excellent low light and...
IPVM Camera Calculator User Manual / Guide on Oct 16, 2019
Learn how to use the IPVM Camera Calculator. The guide below includes instructions, images, gifs, and videos demonstrating and explaining the...
Altronix Claims Tango 'Eliminates Electricians' on Oct 15, 2019
Power supply provider Altronix claims its new Tango power supply 'eliminates the need for an electrician, dedicated conduit and wire runs'. In...
Pelco CEO Out, New CEO Found on Oct 15, 2019
Just 2 months after Pelco was sold, Pelco's CEO is out, with Pelco bringing in an outside President and searching for a new CEO from the industry,...