Integrator's 5 Most Significant Long Term Risks
Integrators face many challenges in an economy shaken by COVID and with new technology changing the industry but what do integrators say is the most significant?
150+ integrators responded to:
What is the most significant long-term risk for integrators? Why?
This report reveals the results, including reasons for replacing systems, and highlights common themes and concerns.
*******
* *** ****** **** ********** ** integrator *********:
- *********** **** ************* ******* ****** *** up-market ******** ** *** ******* ** decreasing *** ***** *********** ** ***********
- ****** *** ******* ******* *********** ** increasing ***** ***** *** ******** *********** problems *** ********** ******** *** *********** service *********.
- ******** ********** ******** ** ***, ******** unsustainable ********.
- *********** **** ************ ********* ** ***** with ******** ************ (*.*. ****** ** IP *******), *** *** ********* ** cloud *** ***** ********* **** **** those **** ** *** *****.
- *********** *** ********* ***** *** ****** of ******* ************ ************, ************ ******* line *******, *** ********** ****.
Direct ************ *********** / *** ****
*********** **** **** *** **** *********** long-term **** *** *********** **** ****** manufacturer ***** *** *** ******** ******** of *** *******:
- "***** ********* **** ** ****** ** customers. **** ** **** **** ** integrator ** ******* **, **** *** still **** *** ****** **** ***** integrators. *** **** ***** ********* ****** more ********** ***** ****, *** **** other ********* **** ***** ***** ** as ****"
- "*** ********* **** ****** ** ******. Unfortunately, ** ***** *** **** ** have *** ********* **** **** ** not, *** ** *** ** **** calls ***** ** *** **** ****** the ****** **** ** ************* **."
- "** ******* ****** **** *******-********, ******** IT *********** ************ **** ***** ***** on *** ******* ** ******* ** our ***** ** **********. ******* **** with ************* ***** ****** ** *** users, *** **'* * **** *** outlook *** ***********."
- "*** ********-***** *** ** ********** **** feel *** ****** ** *** *******. Enterprise ***** **** ** ******** ** cloud ******** ********** ** *************… **** the ***** ********* *** ** ** speed **** **********, ****, *** ********"
- "*** ******* ***, ** ************* *** market *****. ************* **** *** ***** direct **** ******* *** ******* **** smaller *********** **** ******** **** *** giving **** ********, ***** ****** ********** them **** **** *******"
- "************ *** *********** ****** *****, *********** sales *** ***** ***** ** ****** that *** *********** *** ** *** deal ****** ** **** ** ********"
- "***. ** ****** ********** ********* ** improve, *** *** ******* ******** *** commercial ** ******* *******"
- "************* ***** ****** ** *** *****, this *** ****** ** **** ****** down **** ******* **** ***** ** a ***** **** ** *********** ** manufacturers ****** **** **."
- "********** ******** ******** ***. *** **** thinking **** *** ****** ******* *** same *** ****** ** ***** ** themselves"
- "*** ********, ****** ** *** **** sales, *** ***********/************ ******* *****. *** integrator ** ***** ****** *** ** the ******* ** **** ** ***** instances"
- "*******, & ****** ***********. *** **** 10 ***** ** *** **** ***** of ******** ******* ************. ******* * lower **** *** ****** *********** ******."
- "***** ******** ***** *** *** ******** flooding *** ******. *** **** ** a ************ **** **** *** *** cheap **** **** ****** *** ******* it **********"
- "******** **** *** **** ********** *********** to ************ **** *** ********** ****** back ** *** ********* ************. ******* at *** *******, ******, *** ******."
- "******** ******* ******** "**** *** ****" and *** ********* *** ******** *** know *** ** **** ********** **** as ** ******"
- "************ ***** *** *** **** **** be **** ** **** & **** and ***’* **** ** **********"
- "******* **** **** ******** **** ************ and *** *** ***********"
- "*** *********** *** *********** ***** ********** I'd ***** *** ****** ** *** solutions **** *** ****** ***."
- "**** *** **** *** ******* (**** Unifi *******) ****** ***** ********* ****."
- "************ ******* ****** ** *** *****."
- "*** *** ****** ******* ** *** margin ****** ** *** *****"
- "****** *** ************* **** ******** **** the ****** *** *********"
- "****** ** ******** *********. ******* *** out *** *******"
*** **************'* ******** **** ************* ******* ****** (Statistics).
* ***** ****** ** *********** ********* that *********** **** *** *********** *** posing * ****-**** ****:
- "* ***** *** * *** *********** presence ** *** ******. *** **** for ******** ** **** ******* **** prevalent, ** * ***'* ******* * lack ** ************* **** ** ** issue. *** ********** ***********, ********** **** also ****** ** ***. ** *** cannot **** ** **** ******** ********** and *****, *** **** *** ****** by."
- "*********** **** *********** ******* ** ***** markets ********* *** ******."
- "** ********* **** **** **** *** same ********** ******** ******* ** ******** continuing ******* ****"
- "**** *********** ******** *** ****. ******* that ** * ***** ******** ** a ***** *******. ***** ** ****** the **** ** ******* ******* ****** they *** ** ** *******."
- "*'** *** * *** **** *********** pricing **** ***** **********'* ******** ********"
Staffing - ********* *****
**** ****** *** *********** ********* **** finding *** ******* *********** ** * significant *********:
- "****** ********* - ** ***** **** years ** ******* ******* **** ***** into ** ** ********* *** **** an *********** ***** ****** ****** ** starts *** ******* *** **** *****. We **** ***** ****** *********** ****** very *********** ******* ******* ****** **** the ***** ********* ********* *** ******* them ** *** ******* ** *** best ******* ** ********** *** ****** ourselves"
- "***** **** *** ** ********** * challenge, ** ** * ****. ******* and ********* ********* *********** ** *** biggest ****. *** ********* ** ******* clients ** ***** * *** *** can ****** ****** ** *********** **********"
- "******** ******** - ******** ********* ****. The ******** ** ******* **** *********. So **** ****** ****** ** ** wrong *** **** * ******* **** working ********. ************* *********** *** *** the ******** ******* ** * ******* installed, *** ****** ** **** ** difficult"
- "********* *** ********* ******. **'* * combination ** * ********* ******* ***** shortage *** *** **** ********** *********"
- "***** ***** - ***** ****** *** entering ** *********** ******* ************."
- "*** **** *********** ****-**** **** ***** now ** ******* *********** ***** ** they ***'* ***** *** **** *****"
- "* ***** *** **** ** ********, when ******* ****, ****** ** ***** grow. ******* **** ** **** ** with ******** **** ** *******"
- "******* ********* ***********, **'** *********** *** have * ********* **** ******* **** techs"
- "******* *** ************* ***********. ********* *********, less ************* *********, *** **** ***** equals **** ******** *******."
- "*** ***** **** ** **** ***********"
- "* ***** ******* ***** ************ ** high ** *** ****"
- "************ ***********."
- "********* **** *********. **** ********* ******* good ***** *** ******* ****"
- "*********** **** ***********."
- "***** ********"
- "**** ***"
*** ****:***'* *** ***** ** **********, *** Integrator **********
Supply *****
*********** *****/******* *** *********** ** ****** chain ******, ****** ******** ** * ***** rate **** *** ***********, *** ***** supply ** * ****-**** ****:
- "****** *** ** ***** ******** **** probably *** ****** ***** ****** ****** and ****** ***** ******* ** *******"
- "****** ***** ****** ** ****** **** product ** ** ****** *** *******. Erratic ***** *** ***** ******* *******. Now **** ******* *** ********** ** if ** *** *** '**** ********'! So ** *** *** ****** *** incomplete ****** **** ** ****** **** or *******."
- "****** *****/ **** *********. ******* *******, we ***'* ****,*** ***** **** ******* & ***** ********"
- "*** ****** ** ************* ********* ***** and ***** ********* *** ** *** issues **** ** ****** *******."
- "* ***** **** ****** ***** ** the ******* **** *********. *** ****** the ********** *** ** **** *** equipment *** **** ****** **** **** have *** *** ****** ***** ******* becomes"
- "********* ******* ** * ********* *** the **** **** ** ***** **** of *** ************. ** **** ****** from * ***** *** & **'** still ******* ** *** ******** - mostly **** *** ****** *** ***** suffering **** ****** ***** ****** ** well"
- "****** ***** ****** *** **** ** financial ****** **** **** ********* ****** weather"
- "***** ************. ************* ***** ****'* **** up ** ***-******** ****** *** *** issues *** **** ** *****"
- "******* ************ *** ******* **** *** Manufacturer"
- "***** ********* ******* ********* ** **** to ******* *******."
- "*******. * *** ** ******* *** not ** *****"
- "****** ** *** ********* *** ** shortages"
- "**** ****** *****, ****** ******."
- "****** *****, ***** ***'* *** ****** deliveries ** ****** **** ******** ** Axis"
- "******** *** ***** *********"
- "**** *** ******** ** *********"
- "******* ********, ********* **** ****"
Internal **********
**** ***** **% ** *********** ******** that ******** ******** ********** ***** **** a ****-**** **** ** ***********. *** most ****** ****** **** *** ************ of ******** **********, *** *** **** of ****** **** *** ********** ** manufacturers:
- "******** ******* **************. ** ******** ******** to ********** ***** *** ********* *** continue ********* ***** ****** ** * proposal ** ******* ******* *** *** integrator ** ** **** ** ** the **** ********** ****** *** ******** goes *** ** ** ** ****** competitive **** *** *********** *** ** able ** ********** ******* *** ********** cost ** ***** ********."
- "******** *** **** *** *****. ** can ** *****, ******, ** *** number ** ******. ***** **** ** make * **** *** **** ******* issues ** *******. *** ********** ** the ******* ** ****** *** ********* a **** *** *** ********** ****** be ***********. ***** *** ******* *** planning ** *************."
- "*** ******* ** **** *** ********** and/or ************* ****** *****. **** **** companies ****** *** *** *** ****** disorganized, ********* ****** ***** *** ****-******** and ****** ********* *******"
- "*** ****** *** ****** ********* ** limit ********* ** *** ***** ***** is ** ***** *** *** ****** that *** ********* *****'* *******."
- "*** ******* ** ****** * **** enough ***** ** ******* **** *** bring ** *** ***** ***** ********** is **** ******* ********* ****** ***, often ***** *****-***** ******* ****** ** the *** *****."
- "*** *** **** ** *** ******** - ** *** **** * *** of ***** ** ***-**** ******* *** your ********* *** ****** ******* ** the ******, ******* **** *** ********** in **** **** ******** ** ******* a ****** **** *****, **** ****, and *******."
- "***** ********** **** ******** ********* ***** to ** *** ****-**** ****. ********* tend ** ****-**** ******** ******** ** they ****** **** ********."
- "** ********. **** *********** *** ****** in ** ******* ** ******* **********. The "** ** ***'* ***** ***'* fix **" *******. ** **** ********** be ******** ** ****** **** *** leave ** ******."
- "******* ************ * ******** ***** ***** like *** **** *********** ****-**** ****. People **** *** ** *** **** them **** *** ******* *** ******** ethics"
- "*** ******* ***** *********. **** ***** to ** *** ********* * *** of ** *** ***** **** ** go."
- "**** ************ ******* ********* *** ******* existing ********* ** ******* *** *********"
- "***'* **** ** ** **** **** the ********** ** **** ** *** cost ** ***** ****"
Manufacturer ******
* ******* ****** ** *********** ******** concerns ***** ******* ************* ***** *** of ********, ***** ********, ***/** ****** support *** ********* ********:
- "********* ** *** ******* ******** ************ products *** *-* ***** ***** *** company **** ******** ** ******* ***** to **** ** ** *** ****. We ******* * ******* **** **** discontinued ** *** ************ ******* * replacement ** ******* ***** ** **** had ** *** ****"
- "****** ********* ****** ******* **** *** proprietary ****** *******. **** **** *** integrator ** **** ** * ********* position."
- "************* *** *********. ** ***** ***** products *** ******** *******. **** ** the **** ** **** ** ***** or ****'* ****** ** ***** ********** support?"
- "******* *******************. ** *** ***'* **** ******* for *** *******, **** **** *** in * *** ***** **** **** to **** **** ********."
- "******* ********. ******* ** ************ ************* line ** ******* ***** ** ***** have ** *******."
- "************* ** *** ** ******** ***/** no **** *******.
***** ********, ********* ****** **** ** PRC-made *******, *** * ****** ************ concern:
- "** * **********, ** **** ***** be **** ******* ** * *******-***** company *** **** **** **** **** could ** ****** ** *** *** to ****** ********* **** **** ***** products. * **** ***** ** **** the ******* **** ****** ** *** Entity **** *** ***** **** **********."
- "** **** ******* ******** *** ****** or **** ******* ************ ****** ** their ***. ******** ****** **** ** Motorola **** ****’* ** ** *** same ***** ******* *** ******** ******** as **** ******* ******"
- "***** ******** **** ********* *** *********** of *.) ********* ** **** ***** systems *.) *********** **** ***** ********** 3.) **** **** ** * *** of ******* **********"
- "*** ********** **** **** [****** *******] have ** ** ******** *** **** you *** ***** ** *** ****** trying ** *** *** ******** ** pay *** * ****** **** *** the **** *******. ***** ************* *** just ***** ** ** ***** ***** the ********* ******* **** ** ** upgraded"
- "*************, ******** ** ******* ********** ***** company, ****** ******** ****** ********, *****, etc. ** ** ********** *** *** have ******, * ***** *** ********* we ****** ** *********** ***** ** the ****** ******"
- "*********** ******* **** *** ******** **** to *** ***** ***** ** ****** most ****** *** ** ************ *******."
- "***** **** ****** *** ****** ******** resulting ** ***** ** ****** ******. Or ***, ***** ** ******** ****** unconstitutional ** *** ***** ** ****"
- "**** **** **** ******* ********* *** Russia"
CONGRATS ** **** ****: Good sample of traditional “Providers” and their “Observations” of the 5 **** *********** ****-**** *****. * ** *** ** “**********”, *** I **** **** ******* **** *********** for **** * *******, ** *** role ** ******** ***********. **** ***** to ******* ****** *** ********, ******* I ******* *** ****** $***** ** integrator ***. **, ** ************ ** “Significant ****-**** *****” *** **** * very ********* ***********.
Risk #*: Most of the 50 Million+ past and current RMR customers did not sign RMR contracts to buy technology and hardware, although required to deliver the value proposition…. ********** ** ****** *** ********. *** ****…. “**********”. ********* ****** site-response ** ***** ****** ******** ***** security ****** ***** ******* ** ***** remote ********** *******. *******, *** ** the ******** **** ** ***** *****, over **%, **** ******* ********** ***** have **** ****** *** ***********, **** slow ** ** **** ********, ****** remote ******* * **/******** *** ******. An ********* ** **** ******** ************ first, *** ******.
#* **** **** ************ **** *********; ******** *******; ********* business *********; ***** *** *****; ******* to **. *** *** ****** ** near ******** *** ** *** **** collapse ** *** ******** **** ***** Ordinance.
******: *** *****; ******* ******** *****
**** ******* *******. ******* ***** *** kits/equipment ***** **** ******** *** ******* of **** ********, ******* *********(*) ** my ******* ** ******** ** ************ now ******** ** ********** ***** *** sales *** ********** **** ************** *** sales ** ************* ******** ** *** hardware ** *** **. *** **** bringing ** *** ***** *** **** private ********. ****, ************ ***** ***** budget(s) ** ***** *********, ******* **** duty ** *** ********** ******* - ask **** ** **** *** ****** if *** **** "****" ** "****** safe" - *** **** ** *** familiar **** **** ** ***** *** example.
**** * ******* ********* ** ***** brands ** *** ******, ** *** next * ***** ** ** ** will ********** ****** * ******** ** interrogator's ** **%-**% * ***** ******. With ****** ***** *******, *********** ****** monitoring *** ******** ********* **** ***-***** will ******** ****** **** **** *********** system, ********** ***** **** **, ********* and ***** - *** *** ********** and **** ***********.
******, *** ******* *********** *** ******* to **** *** ***** ** *** flow ******** ******* *********, ***** ** called "*** *********** ** *** *****" underbidding ******* ***** ******** **** **% - **%
**** ** * ***** *******! ***** manufacturer ****** ** ******* **** ******** how ** *** ******* *** *******, our ******** *** ********* ***** *****. Whoever **** **** **** **** ** most ********** ** *** **** *-* years. ******* *** ****** *******!