IBM Shuts Down Intelligent Video Analytics

By: Charles Rollet, Published on May 02, 2019

Abruptly, IBM has discontinued its Intelligent Video Analytics solution, it confirmed to IPVM.

IBM shuts down

IBM's video analytics have faced recent media scrutiny over human rights concerns. Moreover, it has not sold well, based on our market research.

"IBM No Longer Offers Intelligent Video Analytics"

IBM confirmed the news to IPVM in a tweet, with its verified security support account stating the solution was withdrawn from the market on April 23, 2019 with a link to a "software withdrawal" page

The document confirms there is no "replacement program" in the works:

IBM's Intelligent Video Analytics webpage [link no longer available] now redirects to IBM's weather solutions:

ISC West Booth No Show

Get Notified of Video Surveillance Breaking News
Get Notified of Video Surveillance Breaking News

IPVM first noticed a problem when IBM pulled out of ISC West, America's largest security and surveillance exhibition, at the last minute. The event, held in Las Vegas on April 10-12, 2019, saw IBM's booth left empty, as our image below shows:

Negative Media Coverage

IBM's video analytics has been the subject of serious recent media scrutiny, chiefly in the form of two articles from investigative news outlet The Intercept:

Poor Commercial Performance

IPVM's market coverage over the past decade indicates the IBM video analytics program never had substantial commercial success. The combination of high costs, complex on-site setup, and accuracy issues made it hard for almost all to justify. While IBM did win some city projects (such as NYC and Davao, Philippines), overall the wins were few even in a video analytics market that has mostly disappointed in the past decade. For a company the size of IBM, this was more of a distraction. 

IBM Spokesperson: No Comment on "Speculation"

Prior to our tweet, IPVM had reached out to IBM's communications team about the discontinuation and whether negative media coverage was behind it. In response, we were told:

We don't comment on market rumors and speculation

Conclusion

While a major factor behind IBM's decision was likely the program's poor market performance, the added negative press coverage gave IBM even more reason to finally end it. In that sense, the discontinuation shows that human rights/ethics are increasingly important for video surveillance.

However, video analytics are improving (deep learning, neural networks, etc.) which is increasing accuracy and lowering total cost. While IBM is now out of this market, as the technology matures, we expect greater conflict between commercial interests and human rights abuses.

4 reports cite this report:

Directory Of 146 Video Analytics Suppliers on Dec 17, 2019
This directory provides a list of video analytics providers to help you see and research what options are available. Deep Learning / AI...
Critiquing Carnegie's AI Surveillance Paper on Sep 25, 2019
The Carnegie Endowment has issued an ambitious paper on the Global Expansion of AI Surveillance. While its aim is applaudable, the paper has...
ASIS GSX 2019 Final Show Report on Sep 12, 2019
IPVM went to Chicago for ASIS GSX 2019, with many exhibitors disappointed about traffic and the exhibitor schedule changing next year. However,...
2019 Mid-Year Video Surveillance Guide on Jul 01, 2019
IPVM's new 400+ page Mid-Year Industry Guide brings all of these issues and events together in a single resource to read and review. It can be...
Comments (11) : PRO Members only. Login. or Join.

Related Reports

Hikvision Chairman Warns Of AI New Entrants Victimizing Customers on Mar 12, 2019
Hikvision chairman Chen Zongnian has warned that customers will become “victims” of AI hype from new industry entrants, even saying such newcomers...
How China's Pay By Facial Recognition Works on Apr 02, 2019
Many social media posts have variously celebrated or warned about the growing use of facial recognition for payments in China. An example of one...
Hikvision AI Problems Criticized By Chinese Publication on Apr 09, 2019
Hikvision's facial recognition works poorly, causes delays and worsens learning, according to a new investigation by one of China's leading...
Verkada Salesman: IPVM "Stuck In A The Stone Age" on Apr 25, 2019
Verkada is 'tackling dinosaurs' and battling those, like IPVM, who are 'stuck in a the stone age'. Verkada's recent sales recruiting promotion...
China Subway Facial Recognition System Examined on Jun 24, 2019
A China city of 6+ million people has installed facial recognition-enabled gates in subways, allowing commuters to enter stations by simply showing...
Verkada Attacks ONVIF on Jun 27, 2019
Verkada has now gone after ONVIF, expanding its attacks against the 'dinosaurs' of the 'ancient' video surveillance industry. In a recent...
XNOR.ai Terminates Wyze on Nov 27, 2019
Wyze has shocked the industry again - this time with a major setback. Just months ago, Wyze triumphantly added AI analytics to their ~$20 cameras,...
The 2020 Video Surveillance Industry Guide on Dec 20, 2019
The 300-page, 2020 Video Surveillance Industry Guide covers the key events and the future of the video surveillance market, is now available, group...
Apple Acquires XNOR.ai, Loss For The Industry on Jan 16, 2020
Apple has acquired XNOR.ai for $200 million, reports GeekWire. This is a loss for the video surveillance industry. XNOR.ai stunned the industry...
Clearview AI Alarm - NY Times Report Says "Might End Privacy" on Jan 20, 2020
Over the weekend, the NY Times released a report titled "The Secretive Company That Might End Privacy as We Know It" about a company named...

Most Recent Industry Reports

Brivo Business Profile 2020 on Jan 27, 2020
Brivo has been doing cloud access for more than 20 years. Is the 2020s the decade that cloud access becomes the norm? CEO Steve Van Till recently...
Favorite VMS / NVR Manufacturers 2020 on Jan 27, 2020
In 2018, a new winner emerged and a former top choice declined. Now, there is a new #1, a new top 5 finisher and 2 major VMSes in decline. Our...
"Hikvision Football Arena" Lithuania Causes Controversy on Jan 24, 2020
Controversy has arisen in Lithuania over Hikvision becoming a soccer team's top sponsor and gaining naming rights to their arena, with one local MP...
Axis and Genetec Drop IFSEC 2020 on Jan 23, 2020
Two of the best-known video surveillance manufacturers are dropping IFSEC International 2020, joining Milestone who dropped IFSEC in 2019. The...
Multipoint Door Lock Tutorial on Jan 23, 2020
Despite widespread use, locked doors are notoriously weak at stopping entry, and thousands can be misspent on locks that leave doors quite...
Avigilon Shifts Cloud Strategy - Merges Blue and ACC on Jan 23, 2020
Avigilon is shifting its cloud strategy, phasing out its Blue web-managed surveillance platform as a stand-alone brand and merging it with its ACC...
Verkada Paying $100 For Referrals Just To Demo on Jan 22, 2020
Some companies pay for referrals when the referral becomes a customer. Verkada is taking it to the next level - paying $100 referrals fees simply...
Camera Analytics Shootout 2020 - Avigilon, Axis, Bosch, Dahua, Hanwha, Hikvision, Uniview, Vivotek on Jan 22, 2020
Analytics are hot again, thanks to a slew of AI-powered cameras, but whose analytics really work? And how do these new smart cameras compare to top...
Intersec 2020 Final Show Report on Jan 21, 2020
IPVM spent all 3 days at the Intersec 2020 show interviewing various companies and finding key trends. We cover: Middle East Enterprise...
Vehicle & Long Range Access Reader Tutorial on Jan 21, 2020
One of the classic challenges for access control are parking lots and garages, where the user's credential is far from the reader. With modern...