Colombia's President Promotes Bad Hikvision Fever Camera Setup

By Robert Wren Gordon, Published Jun 17, 2020, 10:00am EDT (Info+)

Colombia's President Iván Duque has promoted a haphazard Hikvision fever camera setup that violates international fever scanning standards and is likely to be little more than security theater.

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Nonetheless, Hikvision promoted this as a "great implementation", despite its obvious and fundamental flaws.

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Comments (23)

Robert, nice work! See: Welcome Robert Wren Gordon To IPVM! Robert joined IPVM recently and he will be expanding our Latin America coverage.

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Thank you so much, John!

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there is nothing new about hik faking the narrative for its own ccp propaganda.. hope colombians wake up to the reality

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Thank you for the comment. I have been following both Hikvision and Dahua in Colombia over the last month or so. We'll be sure to keep you abreast of relevant developments.

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Access to good and unbiased information is already a challenge in latin america. IPVM does an excellent job keeping us informed but unfortunately, believe it or not, many system integrators or end users don't know how to or even where to start to look for information, guides, etc.

And with the abusive marketing we have been seeing...

A video with the President of your country showing a solution, regardless of the manufacturer, sure can give you a lot of credit, I am willing to bet Hik will have some even more easier business in Colombia now, then it already has....

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Thank you so much for taking the time to comment, Ricardo.

To be honest, I investigated this from the angle that Hikvision is essentially taking advantage of Pres. Duque and Mayor Escobar to promote a flawed setup.

That said, I didn't consider, as you alluded to, how it must have felt for a Colombian to watch this. Regardless of political leanings, as an American, if Pres. Trump took the time to endorse a specific solution, particularly one related to coronavirus, I would take the time to study it further, at the very least.

In any case, it is very unfortunate that this setup made it into Mr. Duque's broadcast without at least being scrutinized by a non-Hikvision professional with relevant experience and knowledge.

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Robert thanks a lot for your detailed report. I live in Colombia and I see everyday the superiority of Hikvision and Dahua here.

For example, my company participated in a tender of a multinational courier company and when we attended the conference call 12 of 15 vendors represented Hikvision! I tried to explain the importance of having international certifications like ISO13154, IEC etc. And the answer of the head of security was that it is not necessary because they are not a hospital.

The thing is, these Chinese companies are really well organized and have strong channel partner programs within the country, they have local offices, training academies, local inventory, spare parts, demos, etc. If you see Flir for instance they have a guy based in Brazil who doesn’t answer the messages and give you prices higher than Amazon.

It is frustrating because you don’t want to sell crappy solutions, but you don't have strong support from the Factory.

Chinese companies take advantage of this and promote travels to visit the Factory in China etc… (Marketing and brainwash) while others don't bet a dime in the country.

So I'm angry and frustrated, our company tried so hard to sell high quality products during this pandemic, but in the end, an organized distribution system who saw Colombia as a potential market won 95% of the new installations.

So at the end we have the disjunctive of a strong local presence with a questionable product quality or a great product quality with remote presence and poor service.

Again, our company does not represent any Chinese firm but it was our reflection during this juncture.

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Belt and Road my friend.

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Juan,

Could you tell me, which manufacturer were you offering? I believe it can only be 2, Flir or Mobotix, am I right?

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Guilherme, at the beggining we try to offer Flir, but again, lack of response and crazy prices for integrators, better prices on amazon or US distributors.

We end up offering Dermalog (German) they have a good product and great service (remote) but at least they aswer you the phone.

During this time I didnt see any offer from Mobotix.

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We had the same problem but in this case with Dermalog. Just for you information, Dermalog looks good and seems to offer a legit system. However the experience in Bolivia hasnt been any good. Ill share some information here for your consideration.

INFORME.pdf - Google Drive

Carta presidente.pdf - Google Drive

Denuncian que limitaciones de las cámaras térmicas para aeropuertos atentan contra la salud - Diario Pagina Siete

Denuncian que el Gobierno compró cámaras térmicas deficientes para aeropuertos - Diario Pagina Siete

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Hello Rodrigo,

Thank you for sharing this information with us. I have seen the e-mail that you sent to us and have also watched both of the videos and read one of the news reports.

I would like to take the time to read through the letter that you sent to President Áñez and read both news reports and rewatch the videos. I also want to study the specifications of the Dermalog system in more detail.

That said, it seems as if the airport is not following proper screening procedures. In the first video, people are passing by the camera wearing hats, glasses, bangs, and masks. In the second video, the reporter is oddly dressed wearing a raincoat with the hood pulled over his head, despite the fact that he is clearly indoors.

Thanks again for sharing this information with us, I will be in touch by e-mail once I have had the chance to review everything and connect with John and other members of the IPVM team.

Best,

Robert

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Thanks for the quick response. Congratulations for doing an excellent job!. Usually things are done without any regulation in Latam and its a good start to have this kind of information available. Once again thank you!

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Rodrigo, gracias por tu anotacion.

Nosotros hemos implementado Dermalog y nos ha ido bien (incluso en aeropuertos)

Eso si, basandonos en la normatividad (ISO 13154) y calibrando el sistema diariamente ya que no cuenta con un black body y la temperatura ambiente es suceptible de variaciones severas. Ubicamos ademas las camaras de manera estrategica para que no tuvieran sobresaltos o no acataran la norma.

Referente al video de el periodista, seria irreal que alguna camara lanzara una medicion certera, ya que la forma como esta persona piensa medirse la temperatura, atenta contra todas las normas internacionales.

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Si necesitas ayuda en la implementacion o guias de calibracion, con gusto podemos ayudarte.

Saludos,

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Estimado Juan,

Gracias por tomarte el tiempo para responder y aconsejar. Nosotros en realidad somos una empresa que desarrolla sistemas basados en Inteligencia Artificial. Mi empresa desarrolló una solución que si puede hacer una medición precisa aun de la persona en el video ya que hacemos la medición en el canthus interno y usamos IA para un tracking constante a esa zona. Ademas utilizamos el autoenfoque motorizado de la camara para tener siempre la imagen bien enfocada por si el sujeto a medir tiene ligeros movimientos.

El problema con Dermalog fue que su representante en Bolivia hizo declaraciones falsas o en todo caso engañosas en su propuesta. Ademas de que las características técnicas (resolución del sensor) claramente no son las adecuadas para hacer lo que dicen que pueden hacer (medir a 5 personas en movimiento a una distancia de 2 metros). Te invito a que puedas leer un informe tecnico elaborado por mi persona en lo que aclara lo que te digo. INFORME.pdf - Google Drive

Si te gustaría hablar mas sobre el tema mi correo es rodrigo@view-factor.com

Saludos!

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great 1st post Robert - well done! ;)

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Thank you! This is just the start, I'm very much looking forward to writing a lot more and to hopefully covering every country in Latin America!

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Great to hear that Robert!

Continuing with the debate of Chinese company I just saw that Nuctech got awarded the temperature detection for the Buenos Aires Airport. Yet, another example of their strong presence in the region.

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Hello Juan, I wanted to thank you for taking the time to comment on this post, your responses have been very insightful. Would you mind reaching out to me at rgordon@ipvm.com? I would like to connect with you and talk about the Chinese companies in Colombia as well as this Buenos Aires airport installation.

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another Sharpie President?

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Eagle eyes! I was more bothered by the large bottle of hand sanitizer and made sure that it got edited out of the lead image.

Anyways, thank you so much for commenting!

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Guilherme, thank you for taking the time to comment on this post and share this video. I have already discussed this video with John and we are interested in pointing out the 30 people per second claim. I have added you on LinkedIn and would love to connect and talk about this in more detail.

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