Following criticism of Hikvision's ongoing port forwarding recommendation (e.g., Hikvision Hardening Guide Recommends Port Forwarding and Hikvision HQ Contradicts Cybersecurity Director), Hikvision has issued a new document entitled About "Port Forwarding" defending the use of the practice. Hikvision's defense is:
This is a fascinating defense considering Hikvision has been actively promoting their own P2P service, HikConnect, for more than a year. On the other hand, it is understandable since Hikvision has ongoing customer complaints about slow and unreliable HikConnect access (e.g., Broken Hikvision App Exposes Hypocrisy).
In this new document, Hikvision does acknowledge the dangers of port forwarding and not to directly connect, with an exception: