HID Favorability Statistics 2021

Published Jan 26, 2021 13:00 PM

HID is one of the largest and most recognizable brands in access control, but what do integrators think of them?

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Inside this report, we examine the key themes for 200+ integrators favoring and opposing HID.

Favorability *******

***'* ******* **** **** *** ******** (+62%), *** ********* ******** ****** ** the ** ****** ********* ** ******** in ****:

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Compared ** ****

***'* *** ******** ****** *** ********* ***** *** **** ******.

**** *** ************ ** '** *** Know' ** ** ******, **% ** the ******* ***** ** ****'* ***** shifted ** **** ********:

IPVM Image

Executive ******* ** ******

*** **** ****** ** *********** ***** HID, ** ***** ** ******** *********, were:

  • ********: ****** ********
  • *** ******* & *********** ****
  • ***** *** ******** **** ********
  • ****** ********: ***** *******
  • *** ** *** '******** ********'
  • ********: *** ***, ********
  • ******* *** **, *** **** *****, still ************** ********

Highly ********

*** **** ********** ***** *** ******** by *********** *** '***********', **** ******** detailing ***** ** *** ** ******** without ******** ********* ** ********:

  • "**** *** ********"
  • "********* ******** ******* ***; **** ***** need ** **** ** *** ****** piece, *******, ** ***** ** ** line **** ***** ***********. *** **** steps ** *** *** **, *** expensive *** * *** ** *******, etc."
  • "**** ******* *** ******** **** *******. We **** ***** **** **** **** a ******** ** ****** *** **** restarting ***** ** ***** *** ********* good *****."
  • "* ** * *** ** ***** hardware, ****** ********."*
  • "**** ******** ******** ** ****** ******* market *** **** ******* *** ****** knows ***** *** **** ****** **** to ** **** ****."
  • "******* *** ******** *** ********. ***** are * **** ** *****."
  • "********"
  • "******** **** *******, **** ** *** and *****."
  • "******** ********* *** **** ******** *******."
  • "********, **** ***** *** *****"
  • "********, *** ******* *** ********* ********* for **** ********. ****** ********** ******* of *** ******* ** **** ** their ******** ***** (***** & *******)****** market *********** **** ******** ******* ** far ** ** *** *********."
  • "**** *** *** "*** ** *******" in *** *********** ******. ***** ******** are ********** ** **** ** ******, reliable, **** **********."
  • "**** **** **** ******** *******"
  • "**** **** ********, ********** ****** ******* often **** ** ***** *******'* *******. No **********, *** * **** ******'* say **** *** ********."
  • "**** ******** ******* *** **************** **** many ***** *********."
  • "**** ********."

HID ******* & *********** ****

******** ******** ** ******* *** ***** makes ** ***** *********** *** ***** products ** *** ******** ** ***'* offerings:

  • "***** ******* **** **** **** **** about *** ***** ******."
  • "******* *** ***** **** ****** **** top-notch."
  • "** *** *** ******* ****** ***********. We **** ***** *** ****** **** their ******* *** **** **** ******* for ***** ***** ** ******** ** need."
  • "*** ******* *** ***** ********** ***** with * ******** ********."
  • "***** *** * ******** ********** **** HID... * *** *** **** *** ordering ** * **** ****** *** way *** **** ******* ********... *** when *** **** **.**% ** *** card *******....."
  • "***** **** ******* *** **** *****"
  • "***** ******* *** **** ******* *** that ***** * ***** ******* *******. They ***** *** ***** ** ************ and **********, *** ******* ** ********** and ** ***** **% *** *** our ***** *** ******* *** ***."
  • "******* **** ****, ** ***'* ****** use ******** ***** **** ***** *******."
  • "**** **** **** ******* *** ***** than **** ***** ** ** **** selling *****"
  • "*****'* **** ******** ***** **** ***** readers *** **** *** *****."
  • "*** ** *** ***** ** **** access ********. ** *** **** ***** to ********** *** *******, **'* * staple ** *** ********."
  • "**** *****/ *******. ***** **** ***** controllers."
  • "**** *** ***** *******, **** **** great."
  • "*** ******* **** ***** *** *** had ***** ********* **** ** ***** to *******."
  • "** *** *** **** *******. ** have *** *** *** ****** **** their ********. **** ******* **** *** have ******* ** *** **** ** our ********."
  • "****** ****** *********** **** ******** ******* as *** ** ** *** *********."
  • "** **** *** ***** ******* *** fobs, *** *** ***** **** *** performance"

Other *** ******** **** ********

*******, ******* ***-****** ** ********** *** offerings **** ***** ** ****** ********, including *********** (******** **** *** ************), *********/*** **************, *** **** ***** ******* **********:

  • "*** *** *** **** ********, ** have **** ***** **** **** **** fine **. ****** **** * ****** every *** ****** ***** *** ** annoying. **** **** **** **** **** programming ******* ****** *** ******* **** I ***** ****** ** ** ************."
  • "*** ****** (**** ****) *** * dumpster ****."
  • "***** **** ***** ******* *** ***********, I **** **** ***'* ********* ** a **** ********** *******. ************ *** not *** ***** ***** **** ****** the ******* *** **** *** *** years *** ** ** *** * very ****** ****** ** ***, **** noting ***** ****** ** *********** ** extremely ****."
  • "* ***** ***'* **** *** **** do ***** ****** *************. "
  • "*** *** ****** ******* *** **** unstable *** ****** ** **** ******."
  • "******* * **** * ******** **** of *** (****** *** *********....)"
  • "******* *** ****** ***********, ***** **** but *** ****** ************ ** ********* to *******."
  • "** **** * *** ** ****'* deployed ******* *** **** **** **** except *** ********** ***** *******."
  • "* **** **** *** *** ****** greedy. *** *** **** ****** ********* credentials **** **** ***** **** *** of *** ******."
  • "********* *** ***** *** ***** ****."
  • "*** *** ******** ******** ** *** mobile ****** ** **** ** **** innovation ** *** *********. *** *** solution ***** ** ******* **** * better **/**."

Mostly ********: ***** *******

***** **** ******* ****** ********, **** integrators ************ ***** *** *******'* ************ of ***** ** *** **** ********** of ******* ***** ****** **.

******** ** ***** *** ********* ********, likely * **** **** *** *** in ******** **** ******** ***** ** access *******:

  • "*** ******* ******** ***** ****** **** up **** *** ***** ***** * think ** *****."
  • "**** *** **** **** ***, *** the ******* ****** ****** *** * great ***********."
  • "*** **** * ***** **** **** the *** ******* ** *** ***** product ****. ********* ******** ************ **** one ****** **** *** *** *** program *** **** ***** ** * game-changer."
  • "* **** *** **** **** ********* to *********** *** ******* **** *** new ***** ****."
  • "*** ** *** *.*. ** *** major ******. ***** ****** ** ******* and *********** *** ********* *** ***** new ***** ****** ** * **** offering ** ***** **** ** ** speed ******* *** ***** ** **** Diamond, ********, *** *** ***** ****** Credentials *** ******-******* ********."
  • "***** ******* *** * **** *********** and ****** ********."
  • "* ** **** ***** *** ***** readers *** *** *** ******* ***** keypad ******."
  • "*** ***** ******* *** **** ******** for *** *** ******** **** *******."
  • "** ** *** **** **** ****** with *** ******* ** ***********. **** are ******** *** ********** ******. *** Signo ******* ****** * ****** ******."

** **** *** ******'* ***********, ***** price, ************* ** ********* ****** ** just * *****, *** *** '********' offering ********* ********** ******* ** ****** ***** ****** ******* ******* ******.

HID ** *** '******** ********'

******** ******** ************ **** *** *** 'Industry ********' *** ******, **** ****** indeed.

** *******, **** ********* ************ **** the ***** ****** ***** *** **** quality ** *** *******'* ********:

  • "**** ********"
  • "***** **** *******. ********-********"
  • "*** ***** *** ******* *** *** standards."
  • "*** ******** ******** *** ***********, **** shipping **** ******** **** ***** *** numbers"
  • "********-********. **** **** *********."
  • "********-******** ******* *** ***********. ********-**** ****'** never **** ******, *** ** * peripheral *****, **** *** **** ** beat."
  • "******* *** ******** *** ********. ***** are * **** ** *****."
  • "*** ******** ********"
  • "**** *** * ******** ** *** industry **** **** ******* *** ***********"
  • "**** *** *** ******** ******** ** the ****** ** **** *** ***** alright."
  • "**** **** **** *** ******** ** the ******** *** **** *** ******, they ******* ** ***** *** **** ground *** **** **** **** **** their ***********."
  • "****'** *** ******** ******** *** **** reader **********. **** * ***** *******. Their ******* ************* **** ** ***** website ** ******* ***."

HID *** '*******'

*******: **** ** ***, ******* *********** specifically ******* *** ** *** *** 'gorilla' ** ***** ** ******:

  • "[*** ** ***] ***** ******* ** the ********"
  • "**** *** *** "*** ** *******" in *** *********** ******. ***** ******** are ********** ** **** ** ******, reliable, **** **********."
  • "*** ******** *******. ***** ******** *** support."
  • "* **** ***** ******** **** ****** entire **********. ****’* *** *** *******, but ** *****’* ******* *** *** mana ********* ******, ** ***** ** of **** ****."

Biggest ********: *** ***, ********

**** *********** ***** ** *** ******** that *** *******'* **** ***** ** difficult ** **** ****, *** **** HID ************ ** ******** ** ******* with **** ************* **** ******* *** integrators:

  • "******* ***** *********** *** *** ******* sucks."
  • "**** ******** (*******, *******) *** **** to **** **** ** * ******* company."
  • "*** *******, **** **** ********* ** integrators"
  • "**'* *** **** ****** ** ******* although * ** ***** *** *** gotten *** *** ** **** ***** people's ********."
  • "* "**** ****" *** **** **** become *** *** *** *** **** getting ******. ***** **** ** *** and **** ** ******* ** ****** was **** **** ***** *** ******* to **** *** **** **** ******* in *** ***** *****."
  • "******* ** *** *** *** ******* to ****** *** *********. **** ********** overall ******* ** ****."
  • "* ******* ***'* *********."
  • "*****, ************, ******. ******** * *** too **********."
  • "** **** ***** ****** **********, ***'* like *** **** *** ***** ******* is ** ******* ** ****** *****. They *** **** ******* ****-**** ** the "***** ** *** ********."
  • "* ******’* **** **** ***** ** begin ** ***** ** ******* ******* without * ***** ****** ****** *****."
  • "******** ******** ******* *** ********* ****. The ******* ** ********* *** **** segment ** *********** ** ********* **** you ******* **** *** ******* ********* companies. **** *** ***********."

US ** ***-** *********

***** ***'* *** ************ *** *********** the **** ****** *** *** ** the **, *** *** ***** "***'* Know" ********* ** *** **, ** just *% ****** * ***** *** 11.5% ******* ** *** **.

HID *******

***** ******* **** *** ** ****-********** in *** **** **** ** ****** one ** *** *********** ******* ** access.

**** *** ************ ** ***** ***** mostly ******** ** ***, ** ****** HID's **** ******** ** ****** ******* and ******** *********** ** ********. *******, tensions *** ********** ******* *** *** newer ********, *.*., ****** ***** ******* ************ '*********' *************** ****** **** ******* "******* ** HID".

Comments (3)
UI
Undisclosed Integrator #1
Jan 26, 2021

**** *** ********** ********. ** *********** a ******* **** ***** ******** ******* in *** *****. ****** ******* ***** suddenly ***** ** ****** ******* **** for *** *****. ***** *** ****** power *** **** ****** ** ******** again. *** ****** ** ***** ********** from *** ****** ****** ** *** wiring *** **** *** ***** ********. They ******** ****** **** *** ******** any ******. ***** **** ******** *** expense ** *** **** ** **** finally **** ** ********* *** ******* at ****. **** ***** ********* **** data ** **** **** ** **** for *** ** ****************** *******! ** **** **** * months ***** *** ******* ***** ****** they *** * *** *********. *** treated **** ** ******** *** **** and ********* **** ***** ******* **** they *** *** ****.

(2)
UI
Undisclosed Integrator #2
Jan 27, 2021

****'* *****. ** *** ******* *** same ********** * ****** ***** ***. We ******** *** ** *** *** Card ****** ***** ** ** ****** so **** ** ***** ******** **** output ** ***** ***** ** *** readers ******** ***** ********** *** ***.

Avatar
Michael Votaw
Jan 30, 2021

************* *** *** ****** ***** **** and ***** *** *** ***** ********* left **** *** ***** ** *******.