HID Favorability Statistics 2021
HID is one of the largest and most recognizable brands in access control, but what do integrators think of them?
Inside this report, we examine the key themes for 200+ integrators favoring and opposing HID.
Favorability *******
***'* ******* **** **** *** ******** (+62%), *** ********* ******** ****** ** the ** ****** ********* ** ******** in ****:
Compared ** ****
***'* *** ******** ****** *** ********* ***** *** **** ******.
**** *** ************ ** '** *** Know' ** ** ******, **% ** the ******* ***** ** ****'* ***** shifted ** **** ********:
Executive ******* ** ******
*** **** ****** ** *********** ***** HID, ** ***** ** ******** *********, were:
- ********: ****** ********
- *** ******* & *********** ****
- ***** *** ******** **** ********
- ****** ********: ***** *******
- *** ** *** '******** ********'
- ********: *** ***, ********
- ******* *** **, *** **** *****, still ************** ********
Highly ********
*** **** ********** ***** *** ******** by *********** *** '***********', **** ******** detailing ***** ** *** ** ******** without ******** ********* ** ********:
- "**** *** ********"
- "********* ******** ******* ***; **** ***** need ** **** ** *** ****** piece, *******, ** ***** ** ** line **** ***** ***********. *** **** steps ** *** *** **, *** expensive *** * *** ** *******, etc."
- "**** ******* *** ******** **** *******. We **** ***** **** **** **** a ******** ** ****** *** **** restarting ***** ** ***** *** ********* good *****."
- "* ** * *** ** ***** hardware, ****** ********."*
- "**** ******** ******** ** ****** ******* market *** **** ******* *** ****** knows ***** *** **** ****** **** to ** **** ****."
- "******* *** ******** *** ********. ***** are * **** ** *****."
- "********"
- "******** **** *******, **** ** *** and *****."
- "******** ********* *** **** ******** *******."
- "********, **** ***** *** *****"
- "********, *** ******* *** ********* ********* for **** ********. ****** ********** ******* of *** ******* ** **** ** their ******** ***** (***** & *******)****** market *********** **** ******** ******* ** far ** ** *** *********."
- "**** *** *** "*** ** *******" in *** *********** ******. ***** ******** are ********** ** **** ** ******, reliable, **** **********."
- "**** **** **** ******** *******"
- "**** **** ********, ********** ****** ******* often **** ** ***** *******'* *******. No **********, *** * **** ******'* say **** *** ********."
- "**** ******** ******* *** **************** **** many ***** *********."
- "**** ********."
HID ******* & *********** ****
******** ******** ** ******* *** ***** makes ** ***** *********** *** ***** products ** *** ******** ** ***'* offerings:
- "***** ******* **** **** **** **** about *** ***** ******."
- "******* *** ***** **** ****** **** top-notch."
- "** *** *** ******* ****** ***********. We **** ***** *** ****** **** their ******* *** **** **** ******* for ***** ***** ** ******** ** need."
- "*** ******* *** ***** ********** ***** with * ******** ********."
- "***** *** * ******** ********** **** HID... * *** *** **** *** ordering ** * **** ****** *** way *** **** ******* ********... *** when *** **** **.**% ** *** card *******....."
- "***** **** ******* *** **** *****"
- "***** ******* *** **** ******* *** that ***** * ***** ******* *******. They ***** *** ***** ** ************ and **********, *** ******* ** ********** and ** ***** **% *** *** our ***** *** ******* *** ***."
- "******* **** ****, ** ***'* ****** use ******** ***** **** ***** *******."
- "**** **** **** ******* *** ***** than **** ***** ** ** **** selling *****"
- "*****'* **** ******** ***** **** ***** readers *** **** *** *****."
- "*** ** *** ***** ** **** access ********. ** *** **** ***** to ********** *** *******, **'* * staple ** *** ********."
- "**** *****/ *******. ***** **** ***** controllers."
- "**** *** ***** *******, **** **** great."
- "*** ******* **** ***** *** *** had ***** ********* **** ** ***** to *******."
- "** *** *** **** *******. ** have *** *** *** ****** **** their ********. **** ******* **** *** have ******* ** *** **** ** our ********."
- "****** ****** *********** **** ******** ******* as *** ** ** *** *********."
- "** **** *** ***** ******* *** fobs, *** *** ***** **** *** performance"
Other *** ******** **** ********
*******, ******* ***-****** ** ********** *** offerings **** ***** ** ****** ********, including *********** (******** **** *** ************), *********/*** **************, *** **** ***** ******* **********:
- "*** *** *** **** ********, ** have **** ***** **** **** **** fine **. ****** **** * ****** every *** ****** ***** *** ** annoying. **** **** **** **** **** programming ******* ****** *** ******* **** I ***** ****** ** ** ************."
- "*** ****** (**** ****) *** * dumpster ****."
- "***** **** ***** ******* *** ***********, I **** **** ***'* ********* ** a **** ********** *******. ************ *** not *** ***** ***** **** ****** the ******* *** **** *** *** years *** ** ** *** * very ****** ****** ** ***, **** noting ***** ****** ** *********** ** extremely ****."
- "* ***** ***'* **** *** **** do ***** ****** *************. "
- "*** *** ****** ******* *** **** unstable *** ****** ** **** ******."
- "******* * **** * ******** **** of *** (****** *** *********....)"
- "******* *** ****** ***********, ***** **** but *** ****** ************ ** ********* to *******."
- "** **** * *** ** ****'* deployed ******* *** **** **** **** except *** ********** ***** *******."
- "* **** **** *** *** ****** greedy. *** *** **** ****** ********* credentials **** **** ***** **** *** of *** ******."
- "********* *** ***** *** ***** ****."
- "*** *** ******** ******** ** *** mobile ****** ** **** ** **** innovation ** *** *********. *** *** solution ***** ** ******* **** * better **/**."
Mostly ********: ***** *******
***** **** ******* ****** ********, **** integrators ************ ***** *** *******'* ************ of ***** ** *** **** ********** of ******* ***** ****** **.
******** ** ***** *** ********* ********, likely * **** **** *** *** in ******** **** ******** ***** ** access *******:
- "*** ******* ******** ***** ****** **** up **** *** ***** ***** * think ** *****."
- "**** *** **** **** ***, *** the ******* ****** ****** *** * great ***********."
- "*** **** * ***** **** **** the *** ******* ** *** ***** product ****. ********* ******** ************ **** one ****** **** *** *** *** program *** **** ***** ** * game-changer."
- "* **** *** **** **** ********* to *********** *** ******* **** *** new ***** ****."
- "*** ** *** *.*. ** *** major ******. ***** ****** ** ******* and *********** *** ********* *** ***** new ***** ****** ** * **** offering ** ***** **** ** ** speed ******* *** ***** ** **** Diamond, ********, *** *** ***** ****** Credentials *** ******-******* ********."
- "***** ******* *** * **** *********** and ****** ********."
- "* ** **** ***** *** ***** readers *** *** *** ******* ***** keypad ******."
- "*** ***** ******* *** **** ******** for *** *** ******** **** *******."
- "** ** *** **** **** ****** with *** ******* ** ***********. **** are ******** *** ********** ******. *** Signo ******* ****** * ****** ******."
** **** *** ******'* ***********, ***** price, ************* ** ********* ****** ** just * *****, *** *** '********' offering ********* ********** ******* ** ****** ***** ****** ******* ******* ******.
HID ** *** '******** ********'
******** ******** ************ **** *** *** 'Industry ********' *** ******, **** ****** indeed.
** *******, **** ********* ************ **** the ***** ****** ***** *** **** quality ** *** *******'* ********:
- "**** ********"
- "***** **** *******. ********-********"
- "*** ***** *** ******* *** *** standards."
- "*** ******** ******** *** ***********, **** shipping **** ******** **** ***** *** numbers"
- "********-********. **** **** *********."
- "********-******** ******* *** ***********. ********-**** ****'** never **** ******, *** ** * peripheral *****, **** *** **** ** beat."
- "******* *** ******** *** ********. ***** are * **** ** *****."
- "*** ******** ********"
- "**** *** * ******** ** *** industry **** **** ******* *** ***********"
- "**** *** *** ******** ******** ** the ****** ** **** *** ***** alright."
- "**** **** **** *** ******** ** the ******** *** **** *** ******, they ******* ** ***** *** **** ground *** **** **** **** **** their ***********."
- "****'** *** ******** ******** *** **** reader **********. **** * ***** *******. Their ******* ************* **** ** ***** website ** ******* ***."
HID *** '*******'
*******: **** ** ***, ******* *********** specifically ******* *** ** *** *** 'gorilla' ** ***** ** ******:
- "[*** ** ***] ***** ******* ** the ********"
- "**** *** *** "*** ** *******" in *** *********** ******. ***** ******** are ********** ** **** ** ******, reliable, **** **********."
- "*** ******** *******. ***** ******** *** support."
- "* **** ***** ******** **** ****** entire **********. ****’* *** *** *******, but ** *****’* ******* *** *** mana ********* ******, ** ***** ** of **** ****."
Biggest ********: *** ***, ********
**** *********** ***** ** *** ******** that *** *******'* **** ***** ** difficult ** **** ****, *** **** HID ************ ** ******** ** ******* with **** ************* **** ******* *** integrators:
- "******* ***** *********** *** *** ******* sucks."
- "**** ******** (*******, *******) *** **** to **** **** ** * ******* company."
- "*** *******, **** **** ********* ** integrators"
- "**'* *** **** ****** ** ******* although * ** ***** *** *** gotten *** *** ** **** ***** people's ********."
- "* "**** ****" *** **** **** become *** *** *** *** **** getting ******. ***** **** ** *** and **** ** ******* ** ****** was **** **** ***** *** ******* to **** *** **** **** ******* in *** ***** *****."
- "******* ** *** *** *** ******* to ****** *** *********. **** ********** overall ******* ** ****."
- "* ******* ***'* *********."
- "*****, ************, ******. ******** * *** too **********."
- "** **** ***** ****** **********, ***'* like *** **** *** ***** ******* is ** ******* ** ****** *****. They *** **** ******* ****-**** ** the "***** ** *** ********."
- "* ******’* **** **** ***** ** begin ** ***** ** ******* ******* without * ***** ****** ****** *****."
- "******** ******** ******* *** ********* ****. The ******* ** ********* *** **** segment ** *********** ** ********* **** you ******* **** *** ******* ********* companies. **** *** ***********."
US ** ***-** *********
***** ***'* *** ************ *** *********** the **** ****** *** *** ** the **, *** *** ***** "***'* Know" ********* ** *** **, ** just *% ****** * ***** *** 11.5% ******* ** *** **.
HID *******
***** ******* **** *** ** ****-********** in *** **** **** ** ****** one ** *** *********** ******* ** access.
**** *** ************ ** ***** ***** mostly ******** ** ***, ** ****** HID's **** ******** ** ****** ******* and ******** *********** ** ********. *******, tensions *** ********** ******* *** *** newer ********, *.*., ****** ***** ******* ************ '*********' *************** ****** **** ******* "******* ** HID".
****'* *****. ** *** ******* *** same ********** * ****** ***** ***. We ******** *** ** *** *** Card ****** ***** ** ** ****** so **** ** ***** ******** **** output ** ***** ***** ** *** readers ******** ***** ********** *** ***.
************* *** *** ****** ***** **** and ***** *** *** ***** ********* left **** *** ***** ** *******.
**** *** ********** ********. ** *********** a ******* **** ***** ******** ******* in *** *****. ****** ******* ***** suddenly ***** ** ****** ******* **** for *** *****. ***** *** ****** power *** **** ****** ** ******** again. *** ****** ** ***** ********** from *** ****** ****** ** *** wiring *** **** *** ***** ********. They ******** ****** **** *** ******** any ******. ***** **** ******** *** expense ** *** **** ** **** finally **** ** ********* *** ******* at ****. **** ***** ********* **** data ** **** **** ** **** for *** ** ****************** *******! ** **** **** * months ***** *** ******* ***** ****** they *** * *** *********. *** treated **** ** ******** *** **** and ********* **** ***** ******* **** they *** *** ****.