HID Favorability Statistics 2021

By Brian Rhodes, Published Jan 26, 2021, 08:00am EST

HID is one of the largest and most recognizable brands in access control, but what do integrators think of them?

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Inside this report, we examine the key themes for 200+ integrators favoring and opposing HID.

Favorability *******

***'* ******* **** **** net ******** (+**%), *** strongest ******** ****** ** the ** ****** ********* we ******** ** ****:

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Compared ** ****

***'* *** ******** ****** did ********* ***** *** **** survey.

**** *** ************ ** 'Do *** ****' ** an ******, **% ** the ******* ***** ** 2019's ***** ******* ** that ********:

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Executive ******* ** ******

*** **** ****** ** integrators ***** ***, ** order ** ******** *********, were:

  • ********: ****** ********
  • *** ******* & *********** Good
  • ***** *** ******** **** Problems
  • ****** ********: ***** *******
  • *** ** *** '******** Standard'
  • ********: *** ***, ********
  • ******* *** **, *** less *****, ***** ************** positive

Highly ********

*** **** ********** ***** HID ******** ** *********** was '***********', **** ******** detailing ***** ** *** in ******** ******* ******** breakages ** ********:

  • "**** *** ********"
  • "********* ******** ******* ***; they ***** **** ** work ** *** ****** piece, *******, ** ***** it ** **** **** their ***********. *** **** steps ** *** *** up, *** ********* *** a *** ** *******, etc."
  • "**** ******* *** ******** card *******. ** **** found **** **** **** a ******** ** ****** and **** ********** ***** so ***** *** ********* good *****."
  • "* ** * *** of ***** ********, ****** reliable."1
  • "**** ******** ******** ** access ******* ****** *** just ******* *** ****** knows ***** *** **** always **** ** ** with ****."
  • "******* *** ******** *** standard. ***** *** * pain ** *****."
  • "********"
  • "******** **** *******, **** to *** *** *****."
  • "******** ********* *** **** customer *******."
  • "********, **** ***** *** years"
  • "********, *** ******* *** sometimes ********* *** **** projects. ****** ********** ******* of *** ******* ** some ** ***** ******** parts (***** & *******)****** market *********** **** ******** readers ** *** ** we *** *********."
  • "**** *** *** "*** lb *******" ** *** credentials ******. ***** ******** are ********** ** **** to ******, ********, **** recognized."
  • "**** **** **** ******** readers"
  • "**** **** ********, ********** access ******* ***** **** by ***** *******'* *******. No **********, *** * also ******'* *** **** are ********."
  • "**** ******** ******* *** interoperability **** **** ***** platforms."
  • "**** ********."

HID ******* & *********** ****

******** ******** ** ******* and ***** ***** ** clear *********** *** ***** products ** *** ******** of ***'* *********:

  • "***** ******* **** **** with **** ***** *** major ******."
  • "******* *** ***** **** always **** ***-*****."
  • "** *** *** ******* almost ***********. ** **** never *** ****** **** their ******* *** **** have ******* *** ***** level ** ******** ** need."
  • "*** ******* *** ***** technology ***** **** * lifetime ********."
  • "***** *** * ******** experience **** ***... * can *** **** *** ordering ** * **** reader *** *** *** many ******* ********... *** when *** **** **.**% of *** **** *******....."
  • "***** **** ******* *** rock *****"
  • "***** ******* *** **** awesome *** **** ***** a ***** ******* *******. They ***** *** ***** of ************ *** **********, the ******* ** ********** and ** ***** **% off *** *** ***** and ******* *** ***."
  • "******* **** ****, ** don't ****** *** ******** other **** ***** *******."
  • "**** **** **** ******* but ***** **** **** there ** ** **** selling *****"
  • "*****'* **** ******** ***** than ***** ******* *** they *** *****."
  • "*** ** *** ***** of **** ****** ********. No *** **** ***** to ********** *** *******, it's * ****** ** our ********."
  • "**** *****/ *******. ***** used ***** ***********."
  • "**** *** ***** *******, they **** *****."
  • "*** ******* **** ***** and *** *** ***** longevity **** ** ***** to *******."
  • "** *** *** **** readers. ** **** *** had *** ****** **** their ********. **** ******* well *** **** ******* to *** **** ** our ********."
  • "****** ****** *********** **** reliable ******* ** *** as ** *** *********."
  • "** **** *** ***** readers *** ****, *** are ***** **** *** performance"

Other *** ******** **** ********

*******, ******* ***-****** ** credential *** ********* **** noted ** ****** ********, including *********** (******** **** *** ************), the******/*** **************, *** **** ***** visitor **********:

  • "*** *** *** **** problems, ** **** **** sites **** **** **** fine **. ****** **** a ****** ***** *** months ***** *** ** annoying. **** **** **** some **** *********** ******* inputs *** ******* **** I ***** ****** ** be ************."
  • "*** ****** (**** ****) are * ******** ****."
  • "***** **** ***** ******* and ***********, * **** that ***'* ********* ** a **** ********** *******. Integrations *** *** *** quite ***** **** ****** the ******* *** **** out *** ***** *** it ** *** * very ****** ****** ** use, **** ****** ***** margin ** *********** ** extremely ****."
  • "* ***** ***'* **** how **** ** ***** mobile *************. "
  • "*** *** ****** ******* was **** ******** *** caused ** **** ******."
  • "******* * **** * positive **** ** *** (except *** *********....)"
  • "******* *** ****** ***********, works **** *** *** annual ************ ** ********* to *******."
  • "** **** * *** of ****'* ******** ******* and **** **** **** except *** ********** ***** failure."
  • "* **** **** *** has ****** ******. *** way **** ****** ********* credentials **** **** ***** them *** ** *** market."
  • "********* *** ***** *** prime ****."
  • "*** *** ******** ******** by *** ****** ****** is **** ** **** innovation ** *** *********. But *** ******** ***** to ******* **** * better **/**."

Mostly ********: ***** *******

***** **** ******* ****** mentions, **** *********** ************ noted *** *******'* ************ of ***** ** *** next ********** ** ******* after ****** **.

******** ** ***** *** typically ********, ****** * good **** *** *** in ******** **** ******** rates ** ****** *******:

  • "*** ******* ******** ***** reader **** ** **** the ***** ***** * think ** *****."
  • "**** *** **** **** are, *** *** ******* keypad ****** *** * great ***********."
  • "*** **** * ***** step **** *** *** release ** *** ***** product ****. ********* ******** technologies **** *** ****** that *** *** *** program *** **** ***** is * ****-*******."
  • "* **** *** **** have ********* ** *********** the ******* **** *** new ***** ****."
  • "*** ** *** *.*. is *** ***** ******. Their ****** ** ******* and *********** *** ********* and ***** *** ***** lineup ** * **** offering ** ***** **** up ** ***** ******* the ***** ** **** Diamond, ********, *** *** offer ****** *********** *** better-looking ********."
  • "***** ******* *** * nice *********** *** ****** ordering."
  • "* ** **** ***** new ***** ******* *** the *** ******* ***** keypad ******."
  • "*** ***** ******* *** very ******** *** *** and ******** **** *******."
  • "** ** *** **** many ****** **** *** readers ** ***********. **** are ******** *** ********** priced. *** ***** ******* seemed * ****** ******."

** **** *** ******'* performance, ***** *****, ************* of ********* ****** ** just * *****, *** the '********' ******** ********* credential ******* ** ****** ***** ****** ******* Readers ******.

HID ** *** '******** ********'

******** ******** ************ **** HID *** '******** ********' for ******, **** ****** indeed.

** *******, **** ********* acknowledges **** *** ***** market ***** *** **** quality ** *** *******'* products:

  • "**** ********"
  • "***** **** *******. ********-********"
  • "*** ***** *** ******* are *** *********."
  • "*** ******** ******** *** credentials, **** ******** **** customer **** ***** *** numbers"
  • "********-********. **** **** *********."
  • "********-******** ******* *** ***********. Platform-wise ****'** ***** **** strong, *** ** * peripheral *****, **** *** hard ** ****."
  • "******* *** ******** *** standard. ***** *** * pain ** *****."
  • "*** ******** ********"
  • "**** *** * ******** in *** ******** **** good ******* *** ***********"
  • "**** *** *** ******** standard ** *** ****** so **** *** ***** alright."
  • "**** **** **** *** standard ** *** ******** for **** *** ******, they ******* ** ***** the **** ****** *** come **** **** **** their ***********."
  • "****'** *** ******** ******** for **** ****** **********. Make * ***** *******. Their ******* ************* **** on ***** ******* ** awesome ***."

HID *** '*******'

*******: **** ** ***, several *********** ************ ******* HID ** *** *** 'gorilla' ** ***** ** access:

  • "[*** ** ***] ***** gorilla ** *** ********"
  • "**** *** *** "*** lb *******" ** *** credentials ******. ***** ******** are ********** ** **** to ******, ********, **** recognized."
  • "*** ******** *******. ***** products *** *******."
  • "* **** ***** ******** that ****** ****** **********. Here’s *** *** *******, but ** *****’* ******* out *** **** ********* issues, ** ***** ** of **** ****."

Biggest ********: *** ***, ********

**** *********** ***** ** HID ******** **** *** company's **** ***** ** difficult ** **** ****, and **** *** ************ is ******** ** ******* with **** ************* **** dealers *** ***********:

  • "******* ***** *********** *** the ******* *****."
  • "**** ******** (*******, *******) but **** ** **** with ** * ******* company."
  • "*** *******, **** **** attention ** ***********"
  • "**'* *** **** ****** we ******* ******** * do ***** *** *** gotten *** *** ** care ***** ******'* ********."
  • "* "**** ****" *** they **** ****** *** big *** *** **** getting ******. ***** **** to *** *** **** to ******* ** ****** was **** **** ***** the ******* ** **** out **** **** ******* in *** ***** *****."
  • "******* ** *** *** and ******* ** ****** its *********. **** ********** overall ******* ** ****."
  • "* ******* ***'* *********."
  • "*****, ************, ******. ******** a *** *** **********."
  • "** **** ***** ****** leadership, ***'* **** *** SLOW *** ***** ******* is ** ******* ** market *****. **** *** also ******* ****-**** ** the "***** ** *** customer."
  • "* ******’* **** **** where ** ***** ** terms ** ******* ******* without * ***** ****** search *****."
  • "******** ******** ******* *** extremely ****. *** ******* is ********* *** **** segment ** *********** ** basically **** *** ******* them *** ******* ********* companies. **** *** ***********."

US ** ***-** *********

***** ***'* *** ************ was *********** *** **** inside *** *** ** the **, *** *** fewer "***'* ****" ********* in *** **, ** just *% ****** * still *** **.*% ******* of *** **.

HID *******

***** ******* **** *** is ****-********** ** *** near **** ** ****** one ** *** *********** players ** ******.

**** *** ************ ** Signo ***** ****** ******** so ***, ** ****** HID's **** ******** ** access ******* *** ******** credentials ** ********. *******, tensions *** ********** ******* HID *** ***** ********, e.g., ****** ***** ******* ************ 'Parasitic' *************** ****** **** ******* "Threats ** ***".

Comments (3)

**** *** ********** ********. We *********** * ******* with ***** ******** ******* in *** *****. ****** readers ***** ******** ***** to ****** ******* **** for *** *****. ***** the ****** ***** *** they ****** ** ******** again. *** ****** ** blame ********** **** *** access ****** ** *** wiring *** **** *** power ********. **** ******** nobody **** *** ******** any ******. ***** **** research *** ******* ** our **** ** **** finally **** ** ********* the ******* ** ****. Even ***** ********* **** data ** **** **** 30 **** *** *** to ****************** *******! ** **** over * ****** ***** the ******* ***** ****** they *** * *** available. *** ******* **** as ******** *** **** and ********* **** ***** address **** **** *** the ****.

Agree
Disagree
Informative: 2
Unhelpful
Funny

****'* *****. ** *** exactly *** **** ********** a ****** ***** ***. We ******** *** ** tie *** **** ****** power ** ** ****** so **** ** ***** schedule **** ****** ** cycle ***** ** *** readers ******** ***** ********** the ***.

Agree
Disagree
Informative
Unhelpful
Funny

************* *** *** ****** these **** *** ***** are *** ***** ********* left **** *** ***** at *******.

Agree
Disagree
Informative
Unhelpful
Funny
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