Health Monitoring Usage Statistics 2022

By Sean Patton, Published Jul 11, 2022, 08:14am EDT (Info+)

IPVM statistics showed that typically health monitoring was infrequently used in 2018, but has the increase in cloud-connected cameras improved how well and quickly integrators know if devices are offline or broken?

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Based on 170+ integrator responses, we show usage patterns across integrators, and the most common reasons why health monitoring is and is not used.

*******

**** *********** ****** ***** *** ****** monitoring, **** **** ***** */*** ****** always *****, ** *** ********* ***** below *****:

IPVM Image

**** *** *********** ********* **** **** results, **** ****** */**** ** *********** almost ***** ***** ****** **********, **** just ***** */*** ****** ****** *****:

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Do *** *******

**** ***********, **** **%, ********* **** 0% ** **% ** ******* *** health **********, *** ~**% **** **% or ***** ******* *** **.

**** *********** ********* **** ********* *** not **********, *** *** ******** ** problems:

  • "************* *** **** ********* ******* **** even ****** **** ****** ** ** opinion"
  • "**** ** ***** **** **** ********* products *** ** ***'* **** **** at *** **** **** ********* **** them *** **** *** ****** ******** else ** ** **** **** **** monitoring"
  • "******** *** **** "******** ******" - Most ********* ** *** ** *** provide * ******** ********** ********"
  • "**** ********* *** *** ****** ********* with ****** ********** *** ****** ** dispatch ** **** **** *** "** signal" ** *** ****"
  • "* **** *** *** **** ******-******* requests **** ******** ******-********** ********"
  • "**** ** ****** **** *** **."
  • "**** ********* *** **** ******** **** proactive"
  • "**** *** **** **** *** ** from *** *********."
  • "** *** ******, **** *** *** been * ******* ** *******."
  • "****** *** ***** *** **"
  • "********* *** *** ********** ****"

*********** **** ******** ********* **** ********* are *** ******* ** *** *** health **********:

  • "*** **** **** ** **** **** use ** ** *********** *** ****** has **** ******* ** *** *** it"
  • "********* *** *** ****** ********** ** an ***** *******. **** ***** ** be ** ***** ***** ********* ***** that ** *** **** *****"
  • "** *** ** **** *** ***** a ********** ****** *** ****** ******** solution ** ****** **** ****. "
  • "** ******* **** ********* *** **** I ******* **** **** *** **********… Cost *** ****"
  • "* **** *** ** **** * cost ********* ****** ********** ******* **** checks *** *** *****. * ***** like ***, *** ******** *****'* **** to *** *** ****** ********."
  • "** **** *** ** *** *** value ****, ** ** ***** ** when ** ** *********"
  • "****** ***** ** *** *** *** service"
  • "**** ********* ***'* **** ** *** for ***** ********"
  • "**** *** **** ** *********. **** have ******* ************ ********."
  • "**** *** ****"
  • "*% - ****"

******, *** *********** ********* **** **** when ****** ********** ** ********* ** included, ****** ***** ** *** ******* it, ** ********* *** *** ******** the **** ** ***** *** ** use **:

  • "* **** *****, **** ** ** demos, **** ** ** **** ** i ***, *** ***** ** * HUGE ********** ******* ***** *** ********** when ** ***** ** *** ** up. ********** ***'* **** ** **** the **** ** ** **"
  • "**** ** *** ******* **** **** built ** **** ********* *** ***** the ******** *****'* ******* **** ******* or **** ******* **."
  • "** ****** ** *** **** ****** buy ** ** * ****** ******** that ** *** ******** *******"
  • "**** ********* ** *** **** *** knowledge ** *** *** **********"
  • "****** ** ** * *****-** ******* with **** ** **** *****, ** don't. **'* ***** ** *** ***** to *** ** ********** ***** *** whistles."

Yes - ********* ****** **********

****** ***** *** *** ***** *************, similar ** **** *******, ***** *********** that *** ***** ****** ********** ********* their ****** ********** *********** *** ******** with *** *******/*********** *********:

  • "**** ********** ** *** ******* ** deploy *** ***** **********. ******* *** VMS **** ******* *** ******* *** software **** ** ***** ***** *** IDRAC **** ******* *** ****** ******** and *** *******. ** **** ***** the ***-**** ********* ***** ******** ********** systems"
  • "** ***** * ******* ********* **** includes ****** ********** ** *** ******. Unless **** ******* ********* ** ****** health ********** **** *** ********* **** don't *** *** *** ******* *********. It ****** ****** *** *********** ******* and ******** ****** ***** ********* *** missed *** ** ****** ** ****** issues."
  • "** **** ***** *****; *******, ********** those **** ****'* ********* *********, *** go **** ** **** ****** *******. Health ********** ***** ** **** ** top ** *********** ******"
  • "** *** ** ******* *** *** systems' *******. ** **** * ******* Center **** ********, *******, *** ************* alerts **** **** ****** *****, *** can ******* **** ****** ******** ****** the ******** ** ***** ** ** issue"
  • "** ***'* ****** ** *** "******" health ********** **** ** *** ** VMS, ** ** **** ******* **'* not ***********. ** *** ******** *** party *****, ** *****, ** *** a ******* ******* *** ******* ********* systems ** ******** ****."
  • "*** ** *** ********* ******* **** health ********** ** **** ** *** service. ** **** *** ** ********** for ***** ***-********* ******* ** ****. Clients *** ******** ** *** **** utility **** **** *******."
  • "***** ** *** *** **** **** pretty **** ******* *** **********, ** have ** **** **** * ****** goes ****."
  • "*** ** *** ******* *** ******** monitored *** *********** ******. **** ** our ******* ** *** *******. ********* response ** ********."
  • "** ****** ****** ********** ******** ** we *** ** ********* ** *************** systems ***-**** ** ******* ****"
  • "*** ******** ** *** ***** ********* have ****** ********** ***** ** ** assist **** ******** *** *********** *** notifying ***** ** * *****"
  • "** ***** ** ****** ****** ****** and ******** **** ******** *********"
  • "** **** ***** ** ****** ******, drive ******, ****** ******* *** *********. Better ** ***** ******** ** ******* and ******* ****** **** **** ****"
  • "** ******* *** ****** ****** *********"
  • "********** ****** **** *** ******* ****** to ***** ** ** ******* ***********"
  • "** ******** ******* ************* ** ******"
  • "** *** ****** ********** ** ****** unscheduled ******** *** *******"
  • "********* ******* *** ******* ** ******* factor *** ****** ****** ********** "
  • "****** ******** ** ** ******* ***** or ** ***** ** ****** ** not"
  • "*** ********* ** **** ** * system ** ******* ****** ********* ******** happens."
  • "** *** ** ** ********* **** a ******* **********"
  • "** **** **** ** ********* ******"
  • "** **** *** *** ****** ******"

* ******* ****** ** *********** ***** health ********** *** ** ***** ***** systems:

  • "**** *****-***** *********** **** **** **** of ********** ******** **-*****"
  • "****** ** ********** ******* **** ***** it ****. ***** ******* **** ********* watching **** *** *** ****."
  • "****** *** ****** ***** ******** ** is ********* ** **** ** **** would **** **** ******(*) ** ******* off **** ****** **** ******* *** about ** **** **'* *** ****."

Yes - *****-**

*********** ***** **** ** *** ********** of ******* **** *** ****** **********, it ** ***** *****-** ************ ** the ***, ********* ** ********, ****** Wave, ******** ***, *******, *** ******:

  • "**'* ***** **** *** *** ********. Allows ** ** ***** *************** ******** before *** ******** *******"
  • "** ** * ***** *********** *** enterprise *** *****, ***** ** **** we **** ** *** *** *** most ****"
  • "*** **** ******* ** *** *** DW ******** *** ********. **** **** health ********** ***** **."
  • "*** ****** ***** ******* (****, ***) have ***** ** ****** ********** *** notification ********. ** ****'** *****, ** use ****"
  • "** *** ********** *** ******* *** both **** ********** ************ **** *** used."
  • "*** **** ******* **** ******** ******* system ****** *** *** *** ********, mostly *********** *** ** ********."
  • "***** *** **** ** *** *** it. ** **** **** ** ******* and **** *** *** ****** ****** that **** **** **."
  • "*** ******* *** ******* *** ********* by **** *** ****** ********** ***** baked **** ******* ********** *** ************"
  • "**** ******* ** ******* **** **** pre-installed ****** **********"
  • "***** ** ******** **** ******* **** is *** **** ********** ** ***"
  • "****** *** ** *** ********/******** ** use *** **** **********."
  • "******* ******** ******** ***** **** ** by *******, **** ***** ******* ** well"
  • "** **** **** **** *** ******** ACS ********** ********."
  • "**** ** *** ********* ** *** we *** ** *** **** **** health **********"
  • "** **** *** *** ***** ** software ******* ****"
  • "****** *** *** *****-** ****** **********"
  • "*** ******* ***** **** ****** ********** software"
  • "** ** ***** **"

*** - ********* ******

****** * **** ** ******** ****** was **** ***** ** * ****** health ********** ** *** ****, * smaller ****** ** *********** ********* ********* were ********* ** ** ********* ** themselves:

  • "**** ** ******* ******* **** ** gaining ********** ** ** ************* *** becoming *** ***** ****** ** ***** companies ************ ****** *** ***** ******** is ****** ** *****. ****, **** VMS *** ****** ******* ********* **** nice ********** *** ********** *** ****** monitoring ****** ** * **** ********* feature"
  • "********* ***** ****** ** *********, *** we ***'* *** ** **. ***** I **** ** ****** ******* **** usually ***** ** *** ********'* ** team, ** ** ****** ****** ** ourselves.
  • "*** **** ********* ** *** ** for **** ** ***** **** ********* management ** ***** ****** ***."
  • "** *** ****** *** ** ******** managed ******* **** ********** ** **** to ********* ****. *** ** ** not ****** ** ***"
  • "********* ***'* *** **** ******* ****** the ******** *** **** **** ** service ******** **** **."

Starting ** ****

******* *********** ******* **** **** ****** current *********** *** ****, ** ***** to **** *******, **** **** ****** increased ****** *** ****** ** **** area:

  • "** *** ******** ** *** **** becoming * ****** ******** *** ********* we **** ** **** **** *% with ****** **********."
  • "**** ** **** ********* **** ** are ***** **** ** *** *** have *** ****** **** ******** ** of ***."
  • "**** ** ********* ** *** ******** working ** ********** **** **** ***** in *** ********* *** ***** ***** solutions **** **** *** ******"
  • "**** ****** ** *******. **** ** our ***** ******** ******* *** ******* with ******* ********* **** *** ****** monitoring ********"
  • "******** ** **** **** ** ********** customers ** ** * **** **** to *********** ********"
  • "**** ********* ** ***** **** *******."
  • "** ******* ** ** ** *** on ** ***** ***** ********"
  • "*** ** **** *****, *** * see **** ******** *** ** **** seem **** ** ****"
  • "** *** ****** ** **** *********, eventually *** ******* **** ** *********"

** ****** *********

** **** ***** *********** **** ***** favorite ****** ********** ******** ***, *** responses ****** ******, **** ** ****** favorites, ****** *** ********* **** ***** multiple *****:

** ***** *****, ***** **** *** most ******:

  • ********
  • ******* ********
  • *****
  • *******
  • ****** ****
  • *********
  • *******

Comments (1)

**** ** ********* ****. ***** ***! These ****, **** ******** ******* *** IT *******, *** ** **** ** educate ********* ** *** ********** ** monitoring, ********, *** ********. **** ********* start ************* *** *****/********, ** ****** see * ******* ****** **** ********* with ********* ***** ** ****** ************* wanting ******* ******* ********* ** **** over ***** ***.

***** ****** ***, ** *** ****** ** **** the ********** *** ****** *********** **** MSPs ****** ** ********* ******-**-*** ********** and ************* ***** *** ********* ********. I ***** **** ** ******* *** pain ****** **** **** *** *** reading ****.

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