Genetec Favorability Statistics 2021

By IPVM Team, Published Mar 24, 2021, 09:47am EDT

With over 1,000 employees Genetec is one of the biggest independent players in physical security but its high-end features and high price increasingly limit the company in most of the market. What do integrators now think of Genetec?

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Inside this report, we examine statistics and commentary from ~200 security integrators on Genetec's positioning, pros, and cons.

Favorability *******

*******'* ****** *** ******** net ******** (+**%), **** just **** **** ** integrators ****** * ******* view ** *** ******* enough ** **** ** opinion.

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*******'* *** ************ ********* notably ***** ****, **** +28% ** +**%:

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Stronger ************ ******* **

******* ************ *** **** stronger ******* *** **, +33%, ****** +**% ** the **.

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Executive ******* ** ******

********** ********* **** **** five *** ******:

  • ****** ******* / *******
  • ******* *******
  • ********** *******
  • *********
  • ******** / **** ** deal ****

*** ******* ***** **** was *** ****** *** Genetec's ******** ******* *** Dahua *** *********, ** no ********** ********* **** as * ****** ** support ** ******* *******.

Strong ******* / *******

*********** ********** ********** **** often ********* *** ******** of *******'* ******* *** support.

  • "* ****** ****** *** very ******** **** ********* with *** ***** **** support. ***** ** ********* to *** **** ** client *** ****** ****. Overall * ***** *** for *********** ********** ********."
  • "******* ******* , * personal *** ** ***** early ***** **** *** Verint . * *** of ******* / ******** supported. **** : ********* , **** ********* "
  • "********* *******, ****** ***********."
  • "******* ***** ******* *** always ****** *** ***** to *** *******"
  • "******* *** ** *** best *** ********* *** there. **** **** ** use **** ** ***** problems **** *****. ***** support ** ****"
  • "**** ***********, *******, *** Reputation."
  • "****, ********** *** ********** company. **-***** *********** *** integration **** ******** ************* and *********."
  • "***** *******"
  • "**'* ******** *******. * drank *** ****-*** * long **** ***."
  • "**'* **** **** ***** love. ***** **** ********* goes ***** ** *** isolate * ***, *** work ** ******* ******* and ******* '**** * would **** *** *******.'"
  • "**** *******. ***** *******, solid *******."
  • "*********** ********* *******. * have ***** ***** **** such * ************* ******* group. ***** ******* ** outstanding *** ******** **** just ***** ** ** trying ** **** **."
  • "**** ******* ******** *** very ********. * ***** they **** ** ***** their **, **'* ******* obsolete. **** ******* ******** but *** **** ********, I've ******** * *********** once **** ** ******* installed. ******* ** **** but **** ************"
  • "**** *** **** **** range ** ********. ***** system, **** ** ********, expensive"

*******, **** * *** of ***** ****** ********** mentioned ****** **** *******'* support:

  • "******* *** ****** ** easy *** ****** *** configuring ******* ** *************** and **** ******* ***. However, **** *** ***** when ** ***** ** having ** ** ********* before **** **** **** pick ** *** ***** for *******."
  • "***** ***** **** ** have ** ****** ** call ***** ******/******* ********* directly, ****** **** ******* to * ***** ******* person *****, ****** ******* passed ** **** *."
  • "**** ******* *** **** crap (**** **** ***** and *** *** **** they *** ******* **** home) ***** *** **** covid ******, *** ******* they ******* ** ******* once *** *** **** on *** *****."

Unified *******

**** *********** ********* *******'* unified *****/******/*** *** ***** systems *** ****** *****-***** integration ** ** *********.

  • "* **** *** ******** and ******* ** **** the ****** *** ****** software **********."
  • "******* ** *** **** all-around ****** ** ** opinion. *** **** ** use **** ******** **** together **** ********** **** a ***** ******. ** it ** ** ********** system *** ***** ** not ** *****, ** spec ******* *** ******** of *** ****"
  • "***** ******** *** *******. Excellent ********** ******. ** go *** ****** *** video ***********."
  • "**** *** **** **** that *** **** ***** can ** ********** ****"
  • "**** *******. ** *** them ** **% ** our ********, ***** ********, so ********, **** ** 3rd ***** ***********, **** stable *** ********* ********. That **** *** ******** are ********* ***** ******** installations **** ***** ****** and * ********** *** some ****** *** **** are ********* *** ****** complicated. *'** **** ** avid ******* *** *** around ** ***** *** so ***** *'* * little ********* *** * believe **** *** *** best ** *** ****** hands ****."
  • "**** **** ***** ***** integrations **-*****, ** ********, Synergis, *******, *** ******** work ********** ********."
  • "*** **** ******* *** medium ** ***** ********. Great ******** *** ***** and *********. **** ****** of ************ **** ***** party ********. ******** ********* SMA, *******, *** **** you ***. ******* ********."
  • "***** *********** **** ***** products. ***** *** ****** customers **** *** ******* for * ****** ********."
  • "***** *********** **** ***** own ****** ******* *** great ******* *** *** party ********. ***** ******** and *******. ********* ********** system. ** ** *** access *** ***** ***********."
  • "***** ******* **** ******* systems, * ** * huge *** ** ***** video ********. ***** ***** claim ** **** ** reportedly **** ***********, ** still ***** ** ***** two ******* ** **** an ****** *******/***** ********. Their ********* ********/***** ****** can ** ********* ** deal **** *** **** to **** ******** *********** that **** ** **** to ******* *** ****** jobs."

Enterprise *******

**** *********** ********* *******'* feature *** ***** **** suitable *** ********** / large / ******* *******:

  • "***** *** ********** *********** that ******* *********** ** access, *****, *** *****. Expensive ******** *** **** you ********** ***** ********* you *** **** **** to **** ********** ** multi-site *************. ****** ****** and ******* *** **** to ********* ********** *** end-user ********."
  • "******* ** * ******** product **** ***** ******* integration *******. **** *** Enterprise ***** ********."
  • "******* ** **** **** to **** **** *** straightforward, ****** **** ** an ********** *****. **** of **** ********."
  • "***** *** ********** *********** that ******* *********** ** access, *****, *** *****."
  • "***** *** ** *** best *** ********* *** enterprise *************** *** **** seem ** ** ******* down **** ** ***** to **********. ***** ********* like ********* *** ******* Optix ***** ***** ** with ***** ********** *** premium *********."
  • "*** **** ****** *** large *********** *********** * global *******. ****** ******* set, ****** ***** ********, continuous ****** ** *** innovations. **** *** ** the ******* *****/******/***/********* ************ of * **** *** without *** ****** *** cost."
  • "** ****** * *** of ******* *****. ** works **** *** *** customers *** ****** *** ability ** **** ** unified **** *** ****** control ** * *** selling *****. ** ***'* sell **** ***** **** Genetec *******. ** *** get ** ** ****** expensive *** ** ** an ********** ***** ********. They *** * ****** big ******* ** **'* a ****** ********* ** get **** ** **** changes."
  • "******* ******* *** ** find ** ** **** suitable *** ********** ******."

*********

*********** ********** ********** **** often ********* ******* **** cost ** ** *****:

  • "********** ** *** ** not **** *********. ********* with *** *** ********* license ****"
  • "********** ** **** **** if *** **** **********. expensive ********* ****"
  • "********* ********. ****** **** sales *******."
  • "***** ****** **** *** software **** *** **** customers * **** ** say **'* *********. **** the *** ***** * have ******* ** ***** client *** ****** ***** confusing *** **** *** several ***** ***."
  • "******** ********** *** ********, that **** *** ** access ******* ******. **** strong ** *** ******, especially *** ********** ************, not ** ****** ** the **** *****. **** charge *** ********** (*.*. workstations, ***.) & **** expensive **** **** **** of *********. **** ***'* let *** **** ***** VMS ****** *** ****** to ******* ***** ****** control *******."
  • "************* *********** ** ***-** and ******. *** ******* only *** ************* ********* to *** *** ********. When **** **** ****** control * **** *** wonderful."
  • "*********. *** ********** ** being ********* ** **** with"
  • "*****'* **** ********** *** they **** * ********** for ***** *** ** the *** * *** solutionsexpensive *** *** ******* model ** **** *********"
  • "*********** ** *** ******* but **% ** *** people ***'* **** ** and *** **** ************ money ***** **** * less ********* ******. *** culture ** *** ******* has * ******* ********* to **."
  • "** ********* ******* ** they *** ***, *********. They *** ******** * good ********** ***** ***."
  • "** ******** **********. **** they *** **** ********* for ********** ****"
  • "******** - **** ******** and ******* ****. ******** - **** *********. ******** attitudes."
  • "***** ******, *** * bit **** *********** *** expensive."
  • "*** ********* *** *** market. **** ****** **** want ***** ********* *** a ********** *******. ***** are ****** **** *********, yet ******* ******** **** Milestone **** **** **** as **** *** ******* the **** ******* ****."
  • "**** ********* *** *** market."

**** **** ****** ********** mentioned *******'* ******* ** a ********:

  • "* ***** **** ******* is *** ******** **** product ** *** ******. With **** ****, ** is **** *** ** the **** *********. ** an ********** * **** not **** ***** **** the ******* **** *******. I **** * ***** sell **** ** **, but *** ***** ** it ** **** *** expensive."
  • "** *** * ****** and ** **** ******* because ** *** ****** every ************ **** ****** to **********. ** ******* Genetec ******* ** ******** an *** *** ** engineer ** *** ****** bugs. * **** *** software ** ********** **** every ****** **** **** 10% ** *** ************."
  • "******* ******* , * personal *** ** ***** early ***** **** *** Verint . * *** of ******* / ******** supported. ****: ********* , very *********"
  • "***** ******, **** ** features, *********"

Arrogant / **** ** **** ****

*******, **** *********** ********* that ******* *** ******** or **** ** **** with. ****** ********* *******'* limited ****** ******* ** an *****.

  • "* ********** ******* ** the ***** **** ** IP ******** *** * solution **** ***** ****** a ***** ********** ***********. The ***** *** ************ at ****** ***** *** Genetec ***** ****** **,*** cameras *** **** ******. Their ********* ***** *** massively ********* *** *** rep *** ***** ******** and **********. **** *** be * ***** ******* but **** *** **** sure **** **** ***** saw *** ***** ** day ** ** ********."
  • "** * ******* ******.... I've ***** **** **** three ***** ** ****** a ******. ******* * believe ***** ** * black ****. ***** ****** up."
  • "**** ** *** *** local *** ** **** you *** **** ** day. ******** *** ** replace ******* ****** ******* they ****'* **** *** dealer..."
  • "** ***, *** *** boys ****. **** ***** a *** ******* *** region. **** ****** ****. Lock ** *********, ***** gouge, **********, **** *** new ******* ***. **** the *** **** ****. Genetec *** **** ***** off ***** **** ********, Salto *** ******* ******."
  • "* ******* ** ***** be * **** ***** but *** ************** ** which **** ****** ***** current ******* *** ****** potential *** ******* ****** me *** ***** ***. I ********** ***********. ** had * *** *********** that **** ***** ** join **** ** ** a ******* *** ******* threatened **** ** *** touch *** *******. *** whole ***** **** ****** me *** ***** ***."
  • "******** **'* * ****** front ***, ****** ***'** one ** ***** *** 3 *********/********** **** *** somewhat **** ** ******** service. * **** *** situations ***** ** **** some ********** **** *************/************ & **** *** * very ********* ***** **** when ******* **** **** support ** *******. *** my ********* ** *** stretch & ***** **** use **** ** * absolutely *** ** ***** does ****** ** **** are ****** **** ** the ********* ******** ***** in *** **."
  • "** ***** ******* **** several ***** ** ****** a ******, *** ** one **** ******** *** calls."
  • "*********** *******, *** ** the **** ** *** industry *** ****. **** to **** **** (********* I've ****** *** *** different *********** *** ***** deal **** *** ********) and ********* **** * licensing ***********. **** *** my *** * *********, but * ***'* ********* them *** **** *********."
  • "** ******* ******* ** good *** **********. *** lately *** ***** *** is **** ******* *** big *** *** *** briches, ******* *** ***** and *********. ** **** millions ** ******* ** this ****** *** **** and ** **** ***** to *** ********** **. This ***** ** ** be **** ** *********** like ********."
  • "* *** * *** experience **** *** ********* rep ** * ** a ****** *** *****. I **** ***** ***** pricing ** **** ******** to **** *** *******. Full ********** * **** moved ***********, ** * have *** *** *** experiences **** ******* *** two *****."
  • "******** ********** *** ********, that **** *** ** access ******* ******. **** strong ** *** ******, especially *** ********** ************, not ** ****** ** the **** *****. **** charge *** ********** (*.*. workstations, ***.) & **** expensive **** **** **** of *********. **** ***'* let *** **** ***** VMS ****** *** ****** to ******* ***** ****** control *******. *** ***** people **** *** *********"
  • "******** ********** *** ********, that **** *** ** access ******* ******. **** strong ** *** ******, especially *** ********** ************, not ** ****** ** the **** *****. **** charge *** ********** (*.*. workstations, ***.) & **** expensive **** **** **** of *********. **** ***'* let *** **** ***** VMS ****** *** ****** to ******* ***** ****** control *******. *** ***** people **** *** ********* "
  • "*** ******** ** *******"
  • "******** **** ******* *** sales ****"

*******

*** *****, ******* *** been ************ ******* ** the **** *** ** the ******. ** *** positive ****, ** ***** Genetec **** *** **** to *** ****** *** positions ******* ******** *** those ********** ********* **** want * ***** ** sophisticated ********. ** *** negative ****, ******* ** increasingly ********** ** **** market / ***-****** ******** deployments.

** *********** ****** ** whether *******'* ***** *** a ********* ********* ***** the ************ ** *** market (*.*., ** ** strong ** *** **** end, *** **** ** poorly ********** ** *** mass ******) ** ** Genetec ****** * ******* not *********** * **** position ** *** ******* market.

Comments (4)

Undisclosed Integrator #1

03/25/21 07:51pm

*** **% ** ************* NX ******* ******** *** same ********* *** **** on * ******** ** the ********* *****/ ******** card ******** ** *******. We ****** ** *** install ** ** *** corporate *****. ****** *** NEED *** ** *** functionality ****** **** ******** you ** ******* **** consultant ** **** *****.

Agree: 4
Disagree: 7
Informative
Unhelpful: 2
Funny: 3

Undisclosed Manufacturer #2

In reply to Undisclosed Integrator #1 | 03/26/21 06:07am

*'* ***** **** ***-*******, but...

IPVM Image

Agree: 2
Disagree
Informative
Unhelpful: 3
Funny: 7

John Honovich

IPVM | In reply to Undisclosed Integrator #1 | 03/26/21 12:31pm

*** **% ** *************

***** ********* *** ********** can ** ******* (*** I ***'* ***** **'* 99%), *** **** ***** that ** ******* *** other **** ************* ********* (relative ** *******) *** good ****** *** * lot ** **** ***** is * ********** ***.

**** ** * *********** risk ** *******, *.*., competitors ******* ****** *** willing ** **** ** a **** ***** *****. Does ****** ********?

Agree: 5
Disagree
Informative
Unhelpful
Funny

Undisclosed Integrator #3

04/14/21 12:44am

*********** ***** *** ** mention ** *** *** Channel ***** *****. **** has ****** ** ** a ********* **********.

** *** **** ***** was * ******** ***** manager *** * ******** sales ******** *** ***** at *** ******* ***** of *******, ********** ** vertical ******, *** *** integrator.

*** *** ***** *********** the ***** **** ** assign ***** ******** *** engineers ** ******** *******. While **** ***** **** on *** *******, ** is ******** ********* ** lack ** ********* **** the ****** ******* ******* relationship. ************ ** *** channel ******* ******** ********** as ** ******* ** procurement/PO ********** (***** ** disaster ***), ******* *********** agreement, ** ******* *** directly ******* ** * sale ***** ** ** one ** **** ** - *** **** *******’* current *********** ********* ** their ******** ******* **** this ****** * ****** deep *** ** ******* support.

****** ********** ** ****, but ** *** ****** by * **** *** clear, ********** ************* ** can ** ***********. ** will ** *********** ** see *** *********** ** this ****.

Agree: 1
Disagree
Informative: 1
Unhelpful
Funny
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