G4S Defends Future Mass Murder As Victim of Hostile Work Environment

Author: John Honovich, Published on Jun 20, 2016

Whether or not G4S has any responsibility in the Pulse terrorist attack, G4S certainly has responsibility for securing their own customers. New reports covering Omar Mateen's G4S record at a Florida courthouse and retirement community indicate G4S failed to do so.

Hostile Enviroment

G4S Executive Drew Levine went to the Florida retirement community that G4S had stationed the now mass murder to try calm the understandably nervous residents. Excellent reporting from the TCPalm captured G4S' explanation:

Mateen told his superiors he was the target of inflammatory comments from co-workers because of his Islamic faith, Levine said. The interview, Levine said, took place shortly after the Boston Marathon bombings, which was carried out by two Islamic extremist brothers. Levine said Mateen claimed his co-workers on one occasion asked him what suicide vest he was wearing on a particular day.

G4S concluded Mateen worked in a hostile environment and did not fire him, Levine said. [Emphasis Added IPVM]

At the very least, that is an awkward way to frame a management decision for an employee who went on to become the worst mass shooter in modern US history.

Threatened to Kill Sheriff's Deputy

Especially interesting is what Mateen said in his part of this 'hostile environment'. According to the Sheriff, it was Mateen's threat to kill the Sheriff's deputy, among other statements:

A deputy at the courthouse mentioned the Middle East to Mateen, who reacted by threatening the deputy, said Sheriff Ken Mascara, who attended the Wednesday night meeting at the community's Island Club.

"Omar became very agitated and made a comment that he could have al-Qaida kill my employee and his family," Mascara said Wednesday. "If that wasn't bad enough, he followed it up with very disturbing comments about women and followed it up with very disturbing comments about Jews and then went on to say that the Fort Hood shooter was justified in his actions." [Emphasis Added IPVM]

Get Video Surveillance News In Your Inbox
Get Video Surveillance News In Your Inbox

A source present at the meeting confirmed that G4S acknowledged management knowing about those threats, including killing the deputy sheriff, in 2013.

Demoted to Retirement Community

Not surprisingly, the Courthouse wanted Mateen out immediately, as an NBC report confirmed:

Those remarks prompted courthouse officials to request Mateen's immediate removal from the St. Lucie County Courthouse, and to make "the appropriate notifications to inform our federal partners," including the FBI, according to county Sheriff Ken Mascara.

G4S did immediately transfer Mateen to the PGA gated retirement community, where the spokesman said he sat in a kiosk and checked the IDs of visitors.

The G4S spokesman said that even while Mateen technically could still carry a weapon for the firm, and probably had one in his company car, the shift was from an armed position to one considered unarmed. [Emphasis Added IPVM]

So G4S effectively demoted Mateen in the transfer to the retirement community, PGA Village.

Also, despite G4S knowing Mateen's history, G4S did not inform PGA Village of this, according to a source at that meeting.

G4S Responsibilities

It is hard for us to see G4S responsible, even indirectly, for the Pulse murders. Even if they fired him in 2013, that would not have stopped Mateen from shooting anyone in the future.

But G4S is clearly responsible for and to their customers. That they continued to employee someone they knew threatened to kill a Sheriff's Deputy is hard to defend. That they stationed him at a retirement community, without even informing or getting sign-off from the client, is similarly hard to defend.

If you are a customer or prospect for G4S's services, it is important to carefully factor in these actions in your review of their suitability.

1 report cite this report:

12 Video Surveillance Poll Results 2016 on Dec 28, 2016
IPVM has conducted more than 100 polls this year. Here are a selection of 12 of the most interesting results, receiving 4,500+ votes: Hikvision vs...
Comments (5): PRO Members only. Login. or Join.

Most Recent Industry Reports

Free VMS Software Directory on Jan 13, 2017
Many Video Management Software (VMS) providers offer free versions, either open source, for a limited number of cameras or for a limited amount of...
Milestone Essential Subscription Removed on Jan 12, 2017
Subscriptions may be the future for Milestone and VMSes but not right now. Responding to negative feedback, Milestone has removed subscriptions...
Alarm Reporting Formats Overview on Jan 12, 2017
Alarm reporting formats are methods for communicating complicated information quickly, using plain old telephone service. It is still the main...
Amazon Sales of Hikvision China Cameras on Jan 12, 2017
Hikvision has become widely available in the US, including on popular retail outlets like Amazon, with over 2,600 results: 4MP Hikvision outdoor...
Last Day IP Networking Course January 2017 on Jan 12, 2017
This is the only networking course designed specifically for video surveillance professionals plus it includes live training, personal help and...
ONVIF Favorability Results on Jan 11, 2017
ONVIF has been one of the most debated aspects of the video surveillance industry. On the one hand, its aim to increase interoperability has been...
Honeywell Ademco Vista Intrusion System Tested on Jan 11, 2017
One of the biggest brands in security holds one of the most common intrusion lines. We bought and tested a Honeywell Vista 15P intrusion...
ADI Battles Manufacturer Partners on Jan 11, 2017
ADI is battling their manufacturer partners, building up their own competitive house brand W-Box, while manufacturers still fund ADI's business...
10 Key Comparison Metrics For Intrusion Panels on Jan 10, 2017
In this note, IPVM reviews fundamental features and attributes for evaluating and comparing intrusion alarm panels.  These criteria are: Number...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact