Favorite VMS Manufacturers 2016

By: John Honovich, Published on Feb 16, 2016

With the Favorite Camera Manufacturers 2016 and Worst Camera Manufacturers 2016 identified, we now turn to the VMS manufacturers.

150 integrators from 20 countries answered the following open ended question:

4 manufacturer stood out.

Since the 2014 edition, the top spot has changed..

[REMINDER: No promotional use anywhere is allowed for any IPVM reporting, including these results. Please report any violations immediately to info@ipvm.com.]

Rankings

**** *********** ****** ************* ************ ****** ************* **************, ** *** **** to *** *** *************.

*** *********** **** ** countries ******** *** ************* *************:

* ************ ***** ***.

***** ******* *******, *** *** **** has *******..

[********:** *********** *********** ** ******* *** any **** *********, ********* these *******. ****** ****** any ********** *********** ** info@ipvm.com.]

********

[***************]

*** ***** *** * integrator ******* ******** *** same, ******* * ** them *** ******* *****.

******, * ************* *********** 'tied' *** *** *****, with *****, ******* *** Milestone **** *** ****:

  • *****, *** *** ******** #* ** ****, **** *******, **** the **** ****** ****** being ****'* *********.
  • *********, *** *** ********** #2, ******** ********** ******, with ** ****** ***** from *** ***** ***********.
  • ******* ******, ********** #*, their ******* ********* ********, moving **** * ***** way *** **** ***** and *********.
  • ********, ***** ******, ****** the *** ** *** 'big *', ***** ****** than ****. ******, ******** had **** ********** ******* for ***** *** **** for ***** *******.

*****

*** ******* *********** ******** Exacq ******** *******, **** ease ** ***, ********* and ***** *** **** common ************:

  • "***** ******** *** **** to ***"
  • "*****, **** ***** ** integrations *** ******** ****** of ****** *******"
  • "***** ****, ****** ***********, scalable, ****"
  • "** ** ****** ** use *** *** *** users *** *** **** features **** *** ******** of ********* *** ******* for. *** ******** **** out ** * ******* basis *** ** *****'* had *** **********."
  • "*****. ***** **** * lot ** ******* *** ease ** *** *** setup"
  • "*****, **** ** *****, works *** ** *** box, ***** ** ****"
  • "**** ** ***, ***** with "****" *******. ****** ability *** ****** *******. inexpensive *** ********"
  • "***********. ********* *******, **** to ***, ****** *****. Had **** *** ******* than *********"
  • "***** ** *** **** favorite, ******* ** **'* simplicity, ****, *** *********** to ********* **** ***** systems"
  • "*********** ** * ***** balance ** *********, ******* set *** **** ** use"
  • "*****. *** *** **** experience ********* ** ** the ******* ***** *** us ***** ***** *** to ****"
  • "***** **** ******* ** is ********* ****** *** cost ***********"
  • "***** - **** ** use *** **** *****"

*******, *** ***** ** objections ** ****'* *********** of **** *** *** impact ** **** *********:

  • "*****, ****** ** ***********"
  • "*** **** *********** *** made *** ******* (*****) challenging ** ****."
  • "*****, ***** ****** ** Tyco ** ** *** have ****** ** ******* or ********* ********* - Tyco ****** ** ** make * **** ********** in ***** ***** ** could *** ******"
  • "***** ******** **********? ** has ** ** *** the ******* ***** **** at *****, ***** *** already **** **********. ******* Illustra *******, ********* (** at ***** **-************) *** reseller ******, ****** *** whole ***** ** **** inertia..."
  • "*'* *** *** ******* problem ******* *** **** Exacq. *** ******* ** still *****, *** *** status / ******* ******* of *** ******* *** become ***-********. **'* *** to *** **** * great ******* ************** ********** by ****."
  • "*********** - (********, **** it ****'* - ***** it **** *** ***** - ****)"
  • "* ***** *********** ***** until **** **** **** over."

** *** ******** ****, Exacq ********* ** ******* its ******* *** ********, including **** ****** *** features. ** *** ***** hand, **** ** ***** releases **** ******* ** integrating **** ***** **** products ******* ** **** popular ***** ******* (*.*.,***** **** ****** *** Intrusion ***********).

*********

*********** ******** ** ****** Milestone's '**** ********' ************:

  • "********* *** **** *** most ******** *** *** allowed ** ** **** from *** ****** ***** to ******* *** ***** keep **** ** ** existing ********* **** * maintenance *** ******* ****"
  • "*********, ** ** *** most ****** *** *** money. ** *** * broad ****** ******* ******** to *********** ********* *** of *** ********* **** with ****** ** ***** and *************. ** ** user ********, *** ******* is ********* *** ** just *****'* *****"
  • "* **** ********* ** a *******. * **** the **** **** **'** do ****** **** ******** that's ********, **** * huge ***** ** ******** systems *** ***** ***** devices"
  • "* **** *********. ****'** got ***** ******* *** different ****** ******* *** they **** * ***** point **** **** ****** my ********'* ******* ******* that ** ***, ******, or ****"
  • "*********, ******* ** *** acquired ** ***** *** open ****** ************, **** make ** ****** ** implement **** *** ****** or ***** *** **** different ****** ************, **** is *** **** ****** scenario"
  • "********* ** ** ********* works **** *** *** all ** *** ************* that *** ********* *****. We **** **** *** fact **** **** **** regular ****** ******* *** support **** ****** *** models ** *******. ********* usually *** ******* ** support **** ** *** brand *** ****** **** as **** *** ********"

**** ** * ******** endorsement ** *********. ****** Tyco / *****, *********** did *** ******* ******* about*****'* *********** ** *************** * ***** ***.

****** *** **** ********, integrators ***** * ******* of ******** *********** **** Milestone.

  • "*********. ********* ***** *** the **** *********** *** made *** ******* *********** to ****."
  • "********* - **** ** use *** ******* *** are ****** ********"
  • "********* *****. * **** worked **** ********* ***** they **** ** *** US ** ***** *** have *** ***** ******* with ***** ********"
  • "** **** **** **** happy **** ********* **** the **** *** *****. The ******* ** ********, feature ****, *** *** client ******** ** **** to *****"
  • "********* - *** ***** enterprise- **** *** ** the ******. *** **** expensive"
  • "********* ******* ** **** good, ********** **** ** install"
  • "*********: **** *** ****** product, ***** *** *****, good *******"
  • "********* ******** - ****** because *** **** ** use (*** *******), ********, highly ********** *** ********"

*** ******** (** ** least *** ********) *** that *********** ******** ********* did *** ******* ***** NVRs, ***** *** **** their **** '***********' ****** over *** **** * years.

*******

*********** ********* ******* **** the **** ****** ** call ** *** **** or *** ********* ***:

  • "*******, **** ******** *** integrated ********"
  • "******* ******* ** **** powerful *** ***** **** well *** ******* ************."
  • "*******. **** ** ****** the **** **** ******** system *** *****. **** continue ** ******** *** advance ***** ******** ** meet *** ***** ** the ***********."
  • "*******. ******* ***********. *********** support. ***** *********** *** customer **********."
  • "******* ******* ** ** capable ** ***** **** about ******** * ******** could ****. **** ****** manufacturers ********* **** **** Genetec. ***** ****** *** phone ****-*******"
  • "*******, ******* ** *** reliability, *********** *** ***** range ** ********* ********"
  • "******* ******* ** *** versatility"
  • "*******. ** *** * modern ********* **** ******* like *** ** **** to ***. **** *** dealer **** ** *** ease ** ***** *** wide ******* ** ******** and ******* ********* ****** support"
  • "******* **** ************"
  • "**** *** ****** ******* integration **** ******* ******** Center ********."
  • "*******. ** ** ********** and ******** ***** ******** of *** ******** ****** from ****** *** **** software *******. ** ** costly, *** ******** *** best ****** ***** ********** that ** **** ****"
  • "******* ******** ****** ****** all *** ******** ******** systems ****** *** ** very **** ******** **** both * ********* *** customer ***********. **** **** provide ********* ********* ******* as ******."
  • "******* *** **** ** installation/deployment *** ******* ***."
  • "******* ***** *** * very **** **** ********* and ***** *** ****** expansion *** *********** **** 3rd ***** *******."
  • "******* *** ** **** expanding *********** *******."
  • "*******. ***** *******. ****** expandable *** *******. ****** easy ** ***."

** ***** ** **** feature ******* *** ***** of ***********, **** *** rival ******* *** **** match ***** ****** ***** on******** ********** ***** *** functionalities. **** ** **** as *******'* ********* *********** helps, ** ******* *** shifting *** ********* **** rivals ***** ******** *** helped ******* ****** **** attractive.

********

********'* *** ******* ****, with *********** ******** *** ease ** ***, *** to *** ***** *** strong *******:

  • "********. ***-**-*** (*.*., ******* integrated) ***** *** ***** completely ***********, **** ** hell ** ***, ** recurring ****, *** *** best **** *** ***** support *'** **** ***** with."
  • "********, **** ******* ** the ********"
  • "******** - **/* *******"
  • "********, **** ******** *******"
  • "********. ********* ******* *** responsiveness ** *****. ********* like ** ********* *** or ******** ******* *****"
  • ********. **** *** *** hardest *******, **** ********** company ** **** ****. We **** *** **** quality ****** ** * plus *****."
  • "********. * **** *** firmware ********** *** **** of ***"
  • "** ****** ******** *** end ** *** ******** and **** ** ***** and ***. ** *** their ******** **** **** very ******** **** * years ** ********** ***** cameras *** ***/***"
  • "******** **** *** - easy ** *** **** fast"
  • "********. **** ** *** and *****. **** *** GUI *** ******* **** of *** ******"
  • "******** ******* ** **** to *** *** **** reliable"
  • "********. ****. * ****** to *****. ******* ************"
  • "******** *** ** ***** easy *** ****** ** install/setup"
  • "******** ******* ******. *** clients **** *** **** interface, *** ** ** our ********* ** *** monitoring ******. ** ** extremely ****** ** ******* and *********, ** **** as ** ********"

******** ** **** ***** for *** *******, *** in ********, **** **** market ***** *******. *******, their *** ** ***** strong (********** ******** *** * VMS) *** *****, ***** the ******** *********** ********, are ****** ** *********** than ********. ** ******* Avigilon's *** ** * 'hidden' ******** *** *** company. ****** **** ********, though '****' ******* ******* using ***** *** ******* over *****'*.

Size ** ****** ************

**** ** ***** ****, there *** ********** *********** in ********** *** *********** by **** ** ******* job.

  • ***** *** ******** **** integrators ************ ** * to ** ****** ******* jobs *** ****** ** those ***** ****** ****.
  • ********* *** ****** **** across *** ******** ** integrators, ******* ******* **** in *** ******* *** smallest **********.
  • ******** *** **** ************ on *** *** **** segments, **** **** ******* for **** ***** *** large ******* ***********.
  • ******* *** ******* *** strongest ** *** ** large ********, *** *********** shut *** ** *** low ***.

Geographic ********** - ***** *******

*** *** ****** ***** to ** **** ************** impacted **** *******, **** likely ******* ** ************ challenges *** **** *** local *******.

** **** ******, ~**% of *********** **** **** North *******, ** *** results *** ******* ****** to *** ***** ******** market. ** *** *** not ** ***** *******, keep **** ** ****.

Comments (32)

I would like to see a top 10 or 20..

I think top 20 might be stretching it a bit, especially in this predominant North Am market, but a top 5 or top 10 list would be good and keeping with all the YouTube "top" lists we've gotten used to.

There was not enough votes for anyone else to make a clear 10. About 20 VMS vendors got a vote, but most of them were only 1 or 2 votes total.

Basically, the 'big' 4 got 2/3rds of the votes, everyone else got the remainder.

Maybe a list for Non-USA market?

But which non-USA market? Europe? Asia? Middle East?

The challenge for surveys there are language issues. We only publish in English so that's our fundamental limitation.

John,

As I am in Europe, I would like to see those results. Wondering if they would be different from the US market, however.

Frank, we simply do not have enough Europe responses to be confident that it is accurate. Indeed, even with the 30 or so we do, that's only those who speak English and most of Europe does not speak English. Ergo, the geographic disclaimer we ran at the bottom of the report.

In Europe only Milestone has significant share while others from US top 4 not.

So you're saying Exacq,Genetec and Milestone got the same amount of votes and there wasn't a winner? Who had the most (where's the graph)? Who was #5? Although a big fan of the Exacq software, I believe they're tarnishing their name with pushing Kantech and American Dynamic integrations so heavily.

They were within 1.5 favorite votes of each other, offset by a few vote worst margin in the opposite direction. It is really too close to fairly say one was preferred over the two.

I purposely did not include a graph because I want people to focus more on the trends and the integrator commentary then quickly looking at a graph saying company X is #1

There was not a clear #5, Hikvision was 'next' on favorites but was almost as high on 'worsts'. Everyone else had a few votes or one (or obviously none) each.

Are we the lone installers of DW Spectrum / NX Witness?

Surely there are other DW Spectrum users just not enough compared to their rivals.

The VMS market is so mature and DW has historically been low key in marketing that its hard for a relatively young / new VMS like NX to get broader integrator interest.

Jon - you are in an exclusive club of `highly intelligent industry leading professionals.

Full Disclosure - I work for Digital Watchdog ( and a member of the club too:)

We do! And we love it! We also use 2 of the top 4 finishers depending on job size, but when I am looking for ease of use I go Spectrum.

Thanks Joseph

Full Disclosure - I work for Digital Watchdog

I'm curious to see how Onssi did compared to 2014 with the SeeTec by out.

Regarding OnSSI, that is in our next edition....

Out here in Asia/APAC, in the Casino market, none of the choices mentioned here gets a look in. It would be interesting to understand why that might be (although sheer size and complexity of Casino CCTV setups would likely be a major factor)

Who does get a look-in, Dallamier, Geuterbreuck, Indigo?

Dallmeier and Synectics dominate, there are occasionally other VMS ' but typically they act as the "big two".

Malcolm,

Yes, the casino market is quite specialized. Thanks for noting that.

The Casino industry has certain needs, which tends to point it toward certain solutions. Despite the size of individual installations it is something of a niche market. I just wonder if it could adopt a different solution, not that it will, there is too much money involved to risk failure, but could it?

Is it missing out on some developments even?

The combination of lots of PTZs, lots of analog, matrix switches, strict frame rate requirements, etc., makes the casino market a fairly conservative and restricted market when it comes to picking video surveillance. And it strikes me as rationale.

Exacq may be super easy to use but it's not built for large scale casinos, etc.

I have tried in the past Milestone and Exacq, before I discovered NUUO. Half the price, great support, ip licences, video analitycs, nas, nvrs, storage solutions and even support for capture cards.

NUUO's been around for a long time but evidently integrators overall are not big fans. In particular, we've found Mainconsole to be poorly built and hard to use. It's a shame and I am not sure why they did not develop more.

NUUO's a publicly traded company, with fairly flat revenue in the ~$15 million range, which is low even for the VMS space.

Try Crystal Series for Enterprise solutions

NUUO was surprisingly #5 on the list in 2014. Main Consule works well for SMB. They do provide some really good analytics included with the software.

Is there a way to differentiate what makes a great VMS product for small, medium or large customers. Albeit defining what is small, medium and large can also be an issue.

Good question.

As a general rule of thumb, we see:

  • Small customers look for low cost and reliability first. Good enough usability is fine, since they do not use the systems that much, and advanced features are not generally needed because they have simple needs. (e.g., Hikvision)
  • Medium customers look for ease of use first and moderate functions. Since they have operators use the system frequently, this becomes more important and they are willing to spend more to get it but they do not have super advanced requirements. (e.g., Exacq)
  • Large customers look for advanced features because their security risks are higher and the operational challenges are steeper. They tend to be willing to trade off some increased complexity and cost for that. (e.g., Genetec).

Anyone have any experience with Galaxy/Open Eye?

I work in the EMEA casino market and we increasingly use Milestone, though not Husky for NVRs as we upgrade older DVR based solutions.

Milestone very popular in the Middle East for medium to large installations and increasingly so is Avigilon for large installations. Ironically while the Tyco buy-out may have harmed in Exacq in North America it has actually made Exacq more visible in the Middle East.

Read this IPVM report for free.

This article is part of IPVM's 6,371 reports, 856 tests and is only available to members. To get a one-time preview of our work, enter your work email to access the full article.

Already a member? Login here | Join now

Related Reports

Intersec 2020 Final Show Report on Jan 21, 2020
IPVM spent all 3 days at the Intersec 2020 show interviewing various companies and finding key trends. We cover: Middle East Enterprise...
Best Manufacturer Technical Support 2018 on May 21, 2018
While 5 manufacturers made the worst technical support 2018 list, only 3 stood out as providing the best technical support to 190+ integrators in...
Next Gen 5MP / 6MP Camera Shootout - Axis vs Dahua vs Hanwha vs Hikvision on Feb 28, 2018
Many manufacturers have released new generation 5MP / 6MP cameras that tout super low light, WDR and other features historically typical in 1080p...
Panoramic Camera Usage Rising 2017 on May 08, 2017
Panoramic camera usage (including fisheye and multi-imagers) continue to rise rapidly. However, the race to the bottom is hindering even stronger...
Favorite NVR / VMS Manufacturers 2018 on Feb 12, 2018
There is a new integrator favorite VMS. In 2016, 2 VMSes were effectively tied for top choice. One of those VMSes favorability was stable while...
Favorite Camera Manufacturers 2018 on Mar 12, 2018
A number of major moves in integrator's favorite camera rankings for 2018: Two manufacturers make major moves up One major manufacturer moves...
Worst Camera Manufacturers 2020 on May 06, 2020
Which camera manufacturer have integrators had the worst experience with in the past year? 200+ integrators told us. 200+ integrators...
Favorite VSaaS Providers 2020 on Apr 17, 2020
VSaaS is starting to become mainstream but who are integrator's favorite? 200+ integrators told us their choices. The top choice? No one. But 4...
Favorite Access Control Manufacturers 2018 on Apr 26, 2018
150+ Integrators told IPVM "What is your favorite access control management software/system? Why? Unlike the 2016 access favorites where a group...
Top Surprises in the Video Surveillance Industry 2016 on Nov 29, 2016
The top 3 surprises of 2016 for integrators surveyed by IPVM were: The race to bottom, repeating 2015's Top Surprise Result New -...

Most Recent Industry Reports

Startup Duranc Presents AI VSaaS on Jul 06, 2020
Duranc presented its system at the May 2020 IPVM Startups show. A 30-minute video from Duranc including IPVM Q&A Background on the...
Low Voltage Nation Wants to "Help You Carve Out A Fulfilling Career" Interviewed on Jul 06, 2020
It is difficult to make your way in this industry as there is little formal schooling. However, one person, Blake Urmos, the Founder of Low Voltage...
The Next Hot Fever Detection Trend - $100 Wall-Mounted Units on Jul 06, 2020
The first wave of the booming fever detecting market was $10,000+ cameras, now interest for ~$2,000 tablets is high and the next big thing may be...
Cisco Meraki Unlocks IP Cameras With RTSP Tested on Jul 06, 2020
Meraki opened up its cameras to 3rd party NVRs/VMSes by offering RTSP streaming because of "the need to solve a business problem". We tested...
Verkada: "IPVM Should Never Be Your Source of News" on Jul 02, 2020
Verkada was unhappy with IPVM's recent coverage declaring that reading IPVM is 'not a good look' and that 'IPVM should never be your source of...
Vintra Presents FulcrumAI Face Recognition on Jul 02, 2020
Vintra presented its FulcrumAI face recognition and mask detection offering at the May 2020 IPVM Startups show. Inside this report: A...
Uniview Wrist Temperature Reader Tested on Jul 02, 2020
Uniview is promoting measuring wrist temperatures whereas most others are just offering forehead or inner canthus measurements. But how well does...
Dahua USA Admits Thermal Solutions "Qualify As Medical Devices" on Jul 02, 2020
Dahua USA has issued a press release admitting a controversial point in the industry but an obvious one to the US FDA, that the thermal temperature...
Access Control Online Show - July 2020 - With 40+ Manufacturers - Register Now on Jul 01, 2020
IPVM is excited to announce our July 2020 Access Control Show. With 40+ companies presenting across 4 days, this is a unique opportunity to hear...