Favorite VMS Manufacturers 2016

By John Honovich, Published on Feb 16, 2016

With the Favorite Camera Manufacturers 2016 and Worst Camera Manufacturers 2016 identified, we now turn to the VMS manufacturers.

150 integrators from 20 countries answered the following open ended question:

4 manufacturer stood out.

Since the 2014 edition, the top spot has changed..

[REMINDER: No promotional use anywhere is allowed for any IPVM reporting, including these results. Please report any violations immediately to info@ipvm.com.]

Rankings

*** ***** *** * integrator ******* ******** *** same, ******* * ** them *** ******* *****.

******, * ************* *********** 'tied' *** *** *****, with *****, ******* *** Milestone **** *** ****:

  • *****, *** *** ******** #* ** ****, **** *******, **** the **** ****** ****** being ****'* *********.
  • *********, *** *** ********** #2, ******** ********** ******, with ** ****** ***** from *** ***** ***********.
  • ******* ******, ********** #*, their ******* ********* ********, moving **** * ***** way *** **** ***** and *********.
  • ********, ***** ******, ****** the *** ** *** 'big *', ***** ****** than ****. ******, ******** had **** ********** ******* for ***** *** **** for ***** *******.

*****

*** ******* *********** ******** Exacq ******** *******, **** ease ** ***, ********* and ***** *** **** common ************:

  • "***** ******** *** **** to ***"
  • "*****, **** ***** ** integrations *** ******** ****** of ****** *******"
  • "***** ****, ****** ***********, scalable, ****"
  • "** ** ****** ** use *** *** *** users *** *** **** features **** *** ******** of ********* *** ******* for. *** ******** **** out ** * ******* basis *** ** *****'* had *** **********."
  • "*****. ***** **** * lot ** ******* *** ease ** *** *** setup"
  • "*****, **** ** *****, works *** ** *** box, ***** ** ****"
  • "**** ** ***, ***** with "****" *******. ****** ability *** ****** *******. inexpensive *** ********"
  • "***********. ********* *******, **** to ***, ****** *****. Had **** *** ******* than *********"
  • "***** ** *** **** favorite, ******* ** **'* simplicity, ****, *** *********** to ********* **** ***** systems"
  • "*********** ** * ***** balance ** *********, ******* set *** **** ** use"
  • "*****. *** *** **** experience ********* ** ** the ******* ***** *** us ***** ***** *** to ****"
  • "***** **** ******* ** is ********* ****** *** cost ***********"
  • "***** - **** ** use *** **** *****"

*******, *** ***** ** objections ** ****'* *********** of **** *** *** impact ** **** *********:

  • "*****, ****** ** ***********"
  • "*** **** *********** *** made *** ******* (*****) challenging ** ****."
  • "*****, ***** ****** ** Tyco ** ** *** have ****** ** ******* or ********* ********* - Tyco ****** ** ** make * **** ********** in ***** ***** ** could *** ******"
  • "***** ******** **********? ** has ** ** *** the ******* ***** **** at *****, ***** *** already **** **********. ******* Illustra *******, ********* (** at ***** **-************) *** reseller ******, ****** *** whole ***** ** **** inertia..."
  • "*'* *** *** ******* problem ******* *** **** Exacq. *** ******* ** still *****, *** *** status / ******* ******* of *** ******* *** become ***-********. **'* *** to *** **** * great ******* ************** ********** by ****."
  • "*********** - (********, **** it ****'* - ***** it **** *** ***** - ****)"
  • "* ***** *********** ***** until **** **** **** over."

** *** ******** ****, Exacq ********* ** ******* its ******* *** ********, including **** ****** *** features. ** *** ***** hand, **** ** ***** releases **** ******* ** integrating **** ***** **** products ******* ** **** popular ***** ******* (*.*.,***** **** ****** *** Intrusion ***********).

*********

*********** ******** ** ****** Milestone's '**** ********' ************:

  • "********* *** **** *** most ******** *** *** allowed ** ** **** from *** ****** ***** to ******* *** ***** keep **** ** ** existing ********* **** * maintenance *** ******* ****"
  • "*********, ** ** *** most ****** *** *** money. ** *** * broad ****** ******* ******** to *********** ********* *** of *** ********* **** with ****** ** ***** and *************. ** ** user ********, *** ******* is ********* *** ** just *****'* *****"
  • "* **** ********* ** a *******. * **** the **** **** **'** do ****** **** ******** that's ********, **** * huge ***** ** ******** systems *** ***** ***** devices"
  • "* **** *********. ****'** got ***** ******* *** different ****** ******* *** they **** * ***** point **** **** ****** my ********'* ******* ******* that ** ***, ******, or ****"
  • "*********, ******* ** *** acquired ** ***** *** open ****** ************, **** make ** ****** ** implement **** *** ****** or ***** *** **** different ****** ************, **** is *** **** ****** scenario"
  • "********* ** ** ********* works **** *** *** all ** *** ************* that *** ********* *****. We **** **** *** fact **** **** **** regular ****** ******* *** support **** ****** *** models ** *******. ********* usually *** ******* ** support **** ** *** brand *** ****** **** as **** *** ********"

**** ** * ******** endorsement ** *********. ****** Tyco / *****, *********** did *** ******* ******* about*****'* *********** ** *************** * ***** ***.

****** *** **** ********, integrators ***** * ******* of ******** *********** **** Milestone.

  • "*********. ********* ***** *** the **** *********** *** made *** ******* *********** to ****."
  • "********* - **** ** use *** ******* *** are ****** ********"
  • "********* *****. * **** worked **** ********* ***** they **** ** *** US ** ***** *** have *** ***** ******* with ***** ********"
  • "** **** **** **** happy **** ********* **** the **** *** *****. The ******* ** ********, feature ****, *** *** client ******** ** **** to *****"
  • "********* - *** ***** enterprise- **** *** ** the ******. *** **** expensive"
  • "********* ******* ** **** good, ********** **** ** install"
  • "*********: **** *** ****** product, ***** *** *****, good *******"
  • "********* ******** - ****** because *** **** ** use (*** *******), ********, highly ********** *** ********"

*** ******** (** ** least *** ********) *** that *********** ******** ********* did *** ******* ***** NVRs, ***** *** **** their **** '***********' ****** over *** **** * years.

*******

*********** ********* ******* **** the **** ****** ** call ** *** **** or *** ********* ***:

  • "*******, **** ******** *** integrated ********"
  • "******* ******* ** **** powerful *** ***** **** well *** ******* ************."
  • "*******. **** ** ****** the **** **** ******** system *** *****. **** continue ** ******** *** advance ***** ******** ** meet *** ***** ** the ***********."
  • "*******. ******* ***********. *********** support. ***** *********** *** customer **********."
  • "******* ******* ** ** capable ** ***** **** about ******** * ******** could ****. **** ****** manufacturers ********* **** **** Genetec. ***** ****** *** phone ****-*******"
  • "*******, ******* ** *** reliability, *********** *** ***** range ** ********* ********"
  • "******* ******* ** *** versatility"
  • "*******. ** *** * modern ********* **** ******* like *** ** **** to ***. **** *** dealer **** ** *** ease ** ***** *** wide ******* ** ******** and ******* ********* ****** support"
  • "******* **** ************"
  • "**** *** ****** ******* integration **** ******* ******** Center ********."
  • "*******. ** ** ********** and ******** ***** ******** of *** ******** ****** from ****** *** **** software *******. ** ** costly, *** ******** *** best ****** ***** ********** that ** **** ****"
  • "******* ******** ****** ****** all *** ******** ******** systems ****** *** ** very **** ******** **** both * ********* *** customer ***********. **** **** provide ********* ********* ******* as ******."
  • "******* *** **** ** installation/deployment *** ******* ***."
  • "******* ***** *** * very **** **** ********* and ***** *** ****** expansion *** *********** **** 3rd ***** *******."
  • "******* *** ** **** expanding *********** *******."
  • "*******. ***** *******. ****** expandable *** *******. ****** easy ** ***."

** ***** ** **** feature ******* *** ***** of ***********, **** *** rival ******* *** **** match ***** ****** ***** on******** ********** ***** *** functionalities. **** ** **** as *******'* ********* *********** helps, ** ******* *** shifting *** ********* **** rivals ***** ******** *** helped ******* ****** **** attractive.

********

********'* *** ******* ****, with *********** ******** *** ease ** ***, *** to *** ***** *** strong *******:

  • "********. ***-**-*** (*.*., ******* integrated) ***** *** ***** completely ***********, **** ** hell ** ***, ** recurring ****, *** *** best **** *** ***** support *'** **** ***** with."
  • "********, **** ******* ** the ********"
  • "******** - **/* *******"
  • "********, **** ******** *******"
  • "********. ********* ******* *** responsiveness ** *****. ********* like ** ********* *** or ******** ******* *****"
  • ********. **** *** *** hardest *******, **** ********** company ** **** ****. We **** *** **** quality ****** ** * plus *****."
  • "********. * **** *** firmware ********** *** **** of ***"
  • "** ****** ******** *** end ** *** ******** and **** ** ***** and ***. ** *** their ******** **** **** very ******** **** * years ** ********** ***** cameras *** ***/***"
  • "******** **** *** - easy ** *** **** fast"
  • "********. **** ** *** and *****. **** *** GUI *** ******* **** of *** ******"
  • "******** ******* ** **** to *** *** **** reliable"
  • "********. ****. * ****** to *****. ******* ************"
  • "******** *** ** ***** easy *** ****** ** install/setup"
  • "******** ******* ******. *** clients **** *** **** interface, *** ** ** our ********* ** *** monitoring ******. ** ** extremely ****** ** ******* and *********, ** **** as ** ********"

******** ** **** ***** for *** *******, *** in ********, **** **** market ***** *******. *******, their *** ** ***** strong (********** ******** *** * VMS) *** *****, ***** the ******** *********** ********, are ****** ** *********** than ********. ** ******* Avigilon's *** ** * 'hidden' ******** *** *** company. ****** **** ********, though '****' ******* ******* using ***** *** ******* over *****'*.

Size ** ****** ************

**** ** ***** ****, there *** ********** *********** in ********** *** *********** by **** ** ******* job.

  • ***** *** ******** **** integrators ************ ** * to ** ****** ******* jobs *** ****** ** those ***** ****** ****.
  • ********* *** ****** **** across *** ******** ** integrators, ******* ******* **** in *** ******* *** smallest **********.
  • ******** *** **** ************ on *** *** **** segments, **** **** ******* for **** ***** *** large ******* ***********.
  • ******* *** ******* *** strongest ** *** ** large ********, *** *********** shut *** ** *** low ***.

Geographic ********** - ***** *******

*** *** ****** ***** to ** **** ************** impacted **** *******, **** likely ******* ** ************ challenges *** **** *** local *******.

** **** ******, ~**% of *********** **** **** North *******, ** *** results *** ******* ****** to *** ***** ******** market. ** *** *** not ** ***** *******, keep **** ** ****.

Comments (32)

I would like to see a top 10 or 20..

I think top 20 might be stretching it a bit, especially in this predominant North Am market, but a top 5 or top 10 list would be good and keeping with all the YouTube "top" lists we've gotten used to.

There was not enough votes for anyone else to make a clear 10. About 20 VMS vendors got a vote, but most of them were only 1 or 2 votes total.

Basically, the 'big' 4 got 2/3rds of the votes, everyone else got the remainder.

Maybe a list for Non-USA market?

But which non-USA market? Europe? Asia? Middle East?

The challenge for surveys there are language issues. We only publish in English so that's our fundamental limitation.

John,

As I am in Europe, I would like to see those results. Wondering if they would be different from the US market, however.

Frank, we simply do not have enough Europe responses to be confident that it is accurate. Indeed, even with the 30 or so we do, that's only those who speak English and most of Europe does not speak English. Ergo, the geographic disclaimer we ran at the bottom of the report.

In Europe only Milestone has significant share while others from US top 4 not.

So you're saying Exacq,Genetec and Milestone got the same amount of votes and there wasn't a winner? Who had the most (where's the graph)? Who was #5? Although a big fan of the Exacq software, I believe they're tarnishing their name with pushing Kantech and American Dynamic integrations so heavily.

They were within 1.5 favorite votes of each other, offset by a few vote worst margin in the opposite direction. It is really too close to fairly say one was preferred over the two.

I purposely did not include a graph because I want people to focus more on the trends and the integrator commentary then quickly looking at a graph saying company X is #1

There was not a clear #5, Hikvision was 'next' on favorites but was almost as high on 'worsts'. Everyone else had a few votes or one (or obviously none) each.

Are we the lone installers of DW Spectrum / NX Witness?

Surely there are other DW Spectrum users just not enough compared to their rivals.

The VMS market is so mature and DW has historically been low key in marketing that its hard for a relatively young / new VMS like NX to get broader integrator interest.

Jon - you are in an exclusive club of `highly intelligent industry leading professionals.

Full Disclosure - I work for Digital Watchdog ( and a member of the club too:)

We do! And we love it! We also use 2 of the top 4 finishers depending on job size, but when I am looking for ease of use I go Spectrum.

Thanks Joseph

Full Disclosure - I work for Digital Watchdog

I'm curious to see how Onssi did compared to 2014 with the SeeTec by out.

Regarding OnSSI, that is in our next edition....

Out here in Asia/APAC, in the Casino market, none of the choices mentioned here gets a look in. It would be interesting to understand why that might be (although sheer size and complexity of Casino CCTV setups would likely be a major factor)

Who does get a look-in, Dallamier, Geuterbreuck, Indigo?

Dallmeier and Synectics dominate, there are occasionally other VMS ' but typically they act as the "big two".

Malcolm,

Yes, the casino market is quite specialized. Thanks for noting that.

The Casino industry has certain needs, which tends to point it toward certain solutions. Despite the size of individual installations it is something of a niche market. I just wonder if it could adopt a different solution, not that it will, there is too much money involved to risk failure, but could it?

Is it missing out on some developments even?

The combination of lots of PTZs, lots of analog, matrix switches, strict frame rate requirements, etc., makes the casino market a fairly conservative and restricted market when it comes to picking video surveillance. And it strikes me as rationale.

Exacq may be super easy to use but it's not built for large scale casinos, etc.

I have tried in the past Milestone and Exacq, before I discovered NUUO. Half the price, great support, ip licences, video analitycs, nas, nvrs, storage solutions and even support for capture cards.

NUUO's been around for a long time but evidently integrators overall are not big fans. In particular, we've found Mainconsole to be poorly built and hard to use. It's a shame and I am not sure why they did not develop more.

NUUO's a publicly traded company, with fairly flat revenue in the ~$15 million range, which is low even for the VMS space.

Try Crystal Series for Enterprise solutions

NUUO was surprisingly #5 on the list in 2014. Main Consule works well for SMB. They do provide some really good analytics included with the software.

Is there a way to differentiate what makes a great VMS product for small, medium or large customers. Albeit defining what is small, medium and large can also be an issue.

Good question.

As a general rule of thumb, we see:

  • Small customers look for low cost and reliability first. Good enough usability is fine, since they do not use the systems that much, and advanced features are not generally needed because they have simple needs. (e.g., Hikvision)
  • Medium customers look for ease of use first and moderate functions. Since they have operators use the system frequently, this becomes more important and they are willing to spend more to get it but they do not have super advanced requirements. (e.g., Exacq)
  • Large customers look for advanced features because their security risks are higher and the operational challenges are steeper. They tend to be willing to trade off some increased complexity and cost for that. (e.g., Genetec).

Anyone have any experience with Galaxy/Open Eye?

I work in the EMEA casino market and we increasingly use Milestone, though not Husky for NVRs as we upgrade older DVR based solutions.

Milestone very popular in the Middle East for medium to large installations and increasingly so is Avigilon for large installations. Ironically while the Tyco buy-out may have harmed in Exacq in North America it has actually made Exacq more visible in the Middle East.

Read this IPVM report for free.

This article is part of IPVM's 6,594 reports, 889 tests and is only available to members. To get a one-time preview of our work, enter your work email to access the full article.

Already a member? Login here | Join now

Related Reports

Favorite Access Control Manufacturers 2020 on Sep 28, 2020
200+ Integrators told IPVM "What is your favorite access control management...
Favorite VSaaS Providers 2020 on Apr 17, 2020
VSaaS is starting to become mainstream but who are integrator's...
Favorite Access Control Credentials 2020 on Sep 15, 2020
Credential choice is more debated than ever, with hacking risk for 125kHz and...
Worst Access Control Manufacturers 2020 on Sep 30, 2020
200+ Integrators told IPVM "In the past year, what access control...
Worst Camera Manufacturers 2020 on May 06, 2020
Which camera manufacturer have integrators had the worst experience with in...
Worst Manufacturer Technical Support 2020 on Oct 15, 2020
4 manufacturers stood out as providing the worst technical support to ~200...
Favorite Network Switches 2020 on Aug 31, 2020
Cisco has long been the gorilla of network switches but would an upstart...
Best Manufacturer Technical Support 2020 on Oct 16, 2020
5 manufacturers stood out as providing the best technical support to ~200...
The NOT Outstanding Security Equipment Manufacturer 2020 on Oct 02, 2020
The "OSPAs" promised to be credible, transparent, and respectable. They have...
Top Video Surveillance Service Call Problems 2020 on Oct 23, 2020
3 primary and 4 secondary issues stood out as causing the most problems when...
Axxon Presents VMS 4.4 and AI Behavior Analytics on May 20, 2020
AxxonSoft presented its VMS 4.4 and AI behavior analytics at the April 2020...
WDR Cheat Sheet and Camera Tracking - 30 Manufacturers on Aug 26, 2020
Manufacturers are regularly cryptic about what WDR support they actually...
Favorite Video Surveillance Hard Drive Manufacturer 2020 on Aug 27, 2020
Western Digital and Seagate effectively have a duopoly in hard drives but...
Digifort Presents VMS 7.3 with AI Analytics on May 07, 2020
Digifort presented its VMS 7.3 with AI analytics at the April 2020 IPVM New...
Fever Camera Sales From Integrators Surveyed on Jun 01, 2020
Fever cameras are the hottest trend in video surveillance currently but how...

Recent Reports

VICE Investigates Verkada's Harassing "RawVerkadawgz" on Oct 26, 2020
This month, IPVM investigated Verkada's sexism, discrimination, and cultural...
Six Flags' FDA Violating Outdoor Dahua Fever Cameras on Oct 26, 2020
As Six Flags scrambled to reopen parks amid plummeting revenues caused by the...
ISC Brasil Digital Experience 2020 Report on Oct 23, 2020
ISC Brasil 2020 rebranded itself to ISC Digital Experience and, like its...
Top Video Surveillance Service Call Problems 2020 on Oct 23, 2020
3 primary and 4 secondary issues stood out as causing the most problems when...
GDPR Impact On Temperature / Fever Screening Explained on Oct 22, 2020
What impact does GDPR have on temperature screening? Do you risk a GDPR fine...
Security And Safety Things (S&ST) Tested on Oct 22, 2020
S&ST, a Bosch spinout, is spending tens of millions of dollars aiming to...
Nokia Fever Screening Claims To "Advance Fight Against COVID-19" on Oct 22, 2020
First IBM, then briefly Clorox, and now Nokia becomes the latest Fortune 500...
Deceptive Meridian Temperature Tablets Endanger Public Safety on Oct 21, 2020
IPVM's testing of and investigation into Meridian Kiosk's temperature...
Honeywell 30 Series and Vivotek NVRs Tested on Oct 21, 2020
The NDAA ban has driven many users to look for low-cost NVRs not made by...
Ubiquiti Access Control Tested on Oct 21, 2020
Ubiquiti has become one of the most widely used wireless and switch providers...
Avigilon Aggressive Trade-In Program Takes Aim At Competitors on Oct 20, 2020
Avigilon has launched one of the most aggressive trade-in programs the video...
Mexico Video Surveillance Market Overview 2020 on Oct 20, 2020
Despite being neighbors, there are key differences between the U.S. and...
Dahua Revenue Grows But Profits Down, Cause Unclear on Oct 20, 2020
While Dahua's overall revenue was up more than 12% in Q3 2020, a significant...
Illegal Hikvision Fever Screening Touted In Australia, Government Investigating, Temperature References Deleted on Oct 20, 2020
The Australian government told IPVM that they are investigating a Hikvision...
Panasonic Presents i-PRO Cameras and Video Analytics on Oct 19, 2020
Panasonic i-PRO presented its X-Series cameras and AI video analytics at the...