Favorite Access Control Software 2014

By Brian Rhodes, Published on Jul 16, 2014

What are the favorite access control software platforms? Is it the elder incumbents like Honeywell, Lenel and Software House? Or can newer providers like Brivo, Genetec or S2 make a dent?

Just like we did with favorite IP cameras and favorite VMS software, in this report, we take the first ever look at integrator's preferred brands for access control. 

No Clear Favorite or Top 3

Of the 85 responses, 36 vendors were selected by integrators. And, unlike most manufacturer integrator surveys, in this one, there was no clear top choice or even top 3. Here's what the distribution looked like:

The 5 'top' manufacturers combined did not even receive 40% of the votes, showing that there is no dominant choice / favorite amongst integrator surveys.

The 5 with the highest votes received were:

Rounding out the top 10 were:

Our detailed analysis and integrator commentary follows in each section below.

Get Notified of Video Surveillance Breaking News
Get Notified of Video Surveillance Breaking News

Genetec 

Among the top voted platforms, many integrators stated Genetec's open compatibility of access hardware, tight video integration, and large system manageability as reason for selection:

  • "Genetec Security Center. It is software centric, "open" hardware platform, and is already tied in with video.
  • "Genetec. Since it is very user friendly to customers after the initial setup of the software."
  • "I like to use Genetec because of the video integration and enterprise abilities."
  • "For large systems, we go with Genetec for ease of setup."
  • "Genetec....ease of use and integration with a very good VMS on a single platform. No integration issues."
  • "Genetec Security Center - integrated with video, stable and lot of features are included."
  • "Genetec because we have total integration with the CCTV System and uses HID hardware perfectly."

Undoubtedly, IPVM's strong 'video-centric' readership translates into a high ranking for access, but the mix of integrators voting Genetec high included both large enterprise and small door count systems.

S2

Another clear favorite is S2, who integrators cited as a leading favorite because of IP-based controllers, web-based management, and products for both small systems and enterprise level deployments. Several integrators mentioned S2 is versatile enough to use for both enterprise or small systems.

  • "S2 Technologies. S2 offers many different product offerings. The products offer so many different features. Their technology support department is incredible."
  • "My smaller systems S2 Netbox Extreme.  The ease of use of the S2 System makes it an excellent system for smaller customers - that do not have the resources to maintain a more involved system."
  • "S2 - familiarity and ease of configuration from an installer perspective and from training the end user seems like they pick it up quite easily."
  • "S-2 for enterprise level capabilities and feature set. They have IP appliances residing on the customers network. This is a big plus in our estimation. All the software is imbedded in the system so it can be managed from anywhere."
  • "S2 NetBox. It's really powerful, easy to use, and doesn't require the client to buy a bunch of dedicated servers and client PCs."

RS2

While not flashy, RS2's reputation among our responders is simple installation, ease of use, and wide number of integrations with video, intrusion, and stand-alone lock vendors. 

  • "RS2. It's very intuitive."
  • "RS2, simple and it works. doesn't need a lot of resources to run."
  • "RS2 Technologies. Mercury architecture. Great support. ease of use."
  • "RS2. I have never found a more versatile, open platform that works with more devices."
  • "RS2, simple and it works."

The US based company is best known for it's no-frills, straightforward platform that uses Mercury Security hardware and can be integrated directly with DMP's line of intrusion panels.

Software House

A large incumbent access brand, Software House's C*CURE line's proved a popular choice among our integrators who cited the platform's power features, technical support, and brand clout among large enterprise customers a key factor in it's popularity:

  • "Software House CCURE9000 with iStar Edge panels. The flexibility of the CCURE system is phenomenal."
  • "Right now C-Cure 9000. Half of my reasons are selfish; it is the most feature rich platform that my firm has access to sell. It helps us compete with Lenel. The integrations are strong."
  • "C-CURE 9000. Powerful & flexible - plenty of scope to add value."
  • "CCure 9000 is my preferred system. It offers great flexibility, tons of options, can be adapted to many different applications, easy to install, high security, and easy to manage."m
  • "Most of our larger systems the Software House CCure9000. I like the number of integration partners that the SW House Ccure9000 and reliability and longevity of equipment."
  • "Software House. Integration capabilities, software performance and stability, manufacturer investment in both the ongoing development and the technical support resources."

Paxton 

While a UK company, Paxton had a significant number of votes from outside Europe, including US integrators. Most recognized as an IP-based system, integrator responses claimed system integration options, low cost, and license-free software as advantages over other systems.

  • "Paxton is our favorite right now. The controllers are edge devices so we can bring them out to the door. The software is free and there are no licenses. Setup of the software and the system in general has been smooth. You can get a system up and running from start to finish in under an hour."
  • "Paxton Access Single Door Controllers, Built in IP, ease of use / learning."
  • "Paxton Access (UK manufacturer) Ease of use, full IP integration, Milestone integration, local support."
  • "I prefer Net2 software for smaller installs."

Keyscan

An 'older name' in Access, best known for it's serial based controller architecture, the brand's wide, unrestricted availability in national distribution and competitive pricing make it popular among US integrators especially:

  • "Keyscan. We started out with Keyscan and have retained it as our partner over the years. We will not install other access control systems as it is too difficult to train technicians on multiple systems."
  • "Keyscan - Ease of use, versatility."
  • "Keyscan System VII. It is available to everyone. It goes in easy and starts up very easy. Additions are simple. There are a number of system features that are good for those customers who need more than a simple system."

Lenel

Another huge multinational brand, Lenel's reputation for strong technical support, broad integrations, and enterprise stability make it prominent among it's VAR base:

  • "Lenel OnGuard - I have always found that Lenel OnGuard provides me the flexibility in programming and user friendliness needed to satisfy both the basic end user as well as enterprise accounts. Also, the fact that it is Mercury based, I give my clients peace of mind that should Lenel ever fail to satisfy them, there are other options available without fork-lifting the entire hardware set."
  • "Lenel. Market leader. They have the most integration capabilities."
  • "LENEL - OnGuard - complex, integrated with video, stable."

Surprisingly, Lenel did not receive the number of 'favorite' mentions of other major brands, although the platform was frequently cited as the major competitor of other systems, including:

  • "Right now C-Cure 9000. Half of my reasons are selfish; it is the most feature rich platform that my firm has access to sell. It helps us compete with Lenel."
  • "AMAG Technology, been around since 1987, international company that makes bombproof hardware and software, they make both with is appealing, unlike Lenel that makes software only."
  • "S2 security It's IP system It easy to configure The licenses are simple not. Economically attractive vs Lenel."

Kantech

Another Tyco product, Kantech is an established platform with a large group of installing dealers. With limited, but simple integrations (including Exacq for video), the line is most popular among integrators reporting small average system deployments, leaving large enterprise systems to Software House.

  • "Kantech, It has been around for years, they are forward and backward compatible with all panels and they have no limit on number of readers with all software packages."
  • "Kantech. Good mobile app, easy to train enduser on software."
  • "Kantech - only favourite because we are used to it and certified."
  • "Kantech. They are reliable and have good support."

Honeywell WIN-PAK

While Honeywell offers a number of access control products, the most popular among them is not the venerable Pro-Watch platform, but the small business platform often installed as expansion modules into VISTA intrusion panels were mentioned as one of the most favored platforms: 

  • "Winpak Honeywell, We use it mostly for our installations and it has all features included."
  • "Win-pak is easy to sell to our alarm customers. Those systems aren't big, so it just makes sense cost wise."
  • "NetAXS-123, because is very simple to install."

Responses cited low price, expansion, and easy installation the prime reasons WIN-PAK received votes.

Avigilon

Rounding out the Top 10, Avigilon Access is a favorite among the brand's dealer channel, who cited simple pricing, third-party controller compatibility, and no software maintenance as keys to the line's popularity:

  • "Avigilon's Access Control Manager. It's flexible, versatile and uses non-proprietary hardware."
  • "Avigilon - web based controllers and interface, simplicity of pricing, no software maintenance agreement, built in tech features such as hot failover redundancy."
  • "Red Cloud / Avigilon. flexibility; feature rich; uses generic (mercury PCBs and HID readers) easy use for replacing existing systems IT departments like it especially VMs capable."

When Avigilon bought RedCloud, it was a little-known platform with tiny revenue and minimal market share. Clearly, the loyal Avigilon dealer base has already started to respond to this added offering.

Multiple Platforms Common

Many integrators have more than one preference for access, with multiple platforms depending on job size and level of integration needed with other systems.

The Field

Another ~35 brands or platforms received at least a token mention. Among those were access incumbent brands AMAG, Stanley, and DSX, who despite substantial dealer channels were not cited enough to break the top 10. 

Hosted access with brands like Brivo, despite emphasizing dealer RMR, also did not garner enough support.

5 reports cite this report:

Favorite Products on Aug 01, 2020
Security integrators periodically report on their favorite and worst products...
Favorite Access Control Manufacturers 2016 on Oct 25, 2016
Integrators told us "What is your favorite access control management...
Worst Access Products 2015 on Feb 18, 2015
100 integrators told us which access product lines gave them the biggest...
Access Interoperability: Going Nowhere on Nov 11, 2014
The dream was simple: access control interoperability.  You know; the ability...
Best Manufacturer Support 2014 on Jul 28, 2014
Integrators told us who the best and worst manufacturers are at providing...
Comments (22) : Members only. Login. or Join.

Related Reports

Favorite Access Control Manufacturers 2020 on Sep 28, 2020
200+ Integrators told IPVM "What is your favorite access control management...
The Insecure Verkada Access Control System on Jun 25, 2020
While Verkada touts the security of its system and that how their new door...
Favorite VSaaS Providers 2020 on Apr 17, 2020
VSaaS is starting to become mainstream but who are integrator's...
Favorite Video Surveillance Hard Drive Manufacturer 2020 on Aug 27, 2020
Western Digital and Seagate effectively have a duopoly in hard drives but...
WDR Cheat Sheet and Camera Tracking - 30 Manufacturers on Aug 26, 2020
Manufacturers are regularly cryptic about what WDR support they actually...
Favorite Access Control Credentials 2020 on Sep 15, 2020
Credential choice is more debated than ever, with hacking risk for 125kHz and...
Beware Of Feevr on Apr 14, 2020
Beware of "Feevr". The company is marketing a 'Feevr' solution that...
Favorite Network Switches 2020 on Aug 31, 2020
Cisco has long been the gorilla of network switches but would an upstart...
Dahua, Hikvision, ZKTeco Face Mask Detection Shootout on Jun 19, 2020
Temperature tablets with face mask detection are one of the hottest trends in...
NetApp Presents Hybrid Cloud Video Archive on May 11, 2020
NetApp presented its hybrid S3 cloud video archive at the April 2020 IPVM New...
Access Control Course Fall 2020 - Register Now - Last Chance on Sep 09, 2020
Starts next week! IPVM offers the most comprehensive access control course in...
The NOT Outstanding Security Equipment Manufacturer 2020 on Oct 02, 2020
The "OSPAs" promised to be credible, transparent, and respectable. They have...
Avigilon Now Available At ADI In EMEA, Not Americas on Jul 21, 2020
ADI, the home for Dahua and Hikvision flash sales, is now selling Motorola...
Sunell Panda Cam Body Temperature Measurement Camera Tested on May 14, 2020
Sunell is far less well known than its gargantuan domestic competitors Dahua...
Top Video Surveillance Service Call Problems 2020 on Oct 23, 2020
3 primary and 4 secondary issues stood out as causing the most problems when...

Recent Reports

Motorola Solutions Total Revenue Down, Video Revenue Up on Oct 30, 2020
Motorola Solutions' total revenue is down, but video (both fixed and...
Recruiters Show 2020 On-Demand Recordings on Oct 30, 2020
Recordings from the 12 recruiter presentations are now available...
Consultants Show 2020 On-Demand Recording on Oct 29, 2020
Recordings from the consultant show are available on-demand at the end of...
Hikvision AcuSense G2 Camera Test on Oct 29, 2020
Hikvision has released their next generation of AcuSense analytic cameras...
Biggest Problems Selling Access Control 2020 on Oct 29, 2020
Access control can cause integrators big headaches. What practical issues do...
Taiwan Geovision AI Analytics and NDAA Examined on Oct 29, 2020
Taiwan manufacturer Geovision's revenue has been falling for years. However,...
Bedside Cough and Sneeze Detector (Sound Intelligence and CLB) on Oct 28, 2020
Coronavirus has increased interest in detecting symptoms such as fever and...
Fever Tablet Thermal Sensors Examined (Melexis) on Oct 28, 2020
Fever tablet suppliers heavily rely on the accuracy and specs of...
Verkada Fires 3 on Oct 28, 2020
Verkada has fired three employees over an incident where female colleagues...
Eagle Eye Networks Raises $40 Million on Oct 27, 2020
Eagle Eye has raised $40 million aiming to "reinvent video...
Hikvision Q3 2020 Global Revenue Rises, US Revenue Falls on Oct 27, 2020
While Hikvision's global revenue rises driven by domestic recovery, its US...
VICE Investigates Verkada's Harassing "RawVerkadawgz" on Oct 26, 2020
This month, IPVM investigated Verkada's sexism, discrimination, and cultural...
Six Flags' FDA Violating Outdoor Dahua Fever Cameras on Oct 26, 2020
As Six Flags scrambled to reopen parks amid plummeting revenues caused by the...
ISC Brasil Digital Experience 2020 Report on Oct 23, 2020
ISC Brasil 2020 rebranded itself to ISC Digital Experience and, like its...
Top Video Surveillance Service Call Problems 2020 on Oct 23, 2020
3 primary and 4 secondary issues stood out as causing the most problems when...