Exacq Adds On-Site Hardware Repair

Author: Brian Karas, Published on Apr 18, 2016

Integrators, want Exacq to send someone to fix your NVR next day?

Well, Exacq is adding a new on-site repair option for their NVRs. Customers who purchase Exacq recorders can add an optional on-site support contract at time of purchase.

We spoke with Exacq to get details on this program and compare it to other options inside.

***********, **** ***** ** **** ******* ** *** **** *** next ***?

****, ***** ** ****** * *** **-**** ****** ****** *** their ****. ********* *** ******** ***** ********* *** *** ** optional **-**** ******* ******** ** **** ** ********.

** ***** **** ***** ** *** ******* ** **** ******* and ******* ** ** ***** ******* ******.

[***************]

Program ********

*******-** ********* ****** ** $*** **** ******** ********** ** *** *** type / *****. **** *** ****** ** * ***** (*** standard ******** ****** *** *****), **** ***** *** $*,***. *** $2,250 *** * ***** **** ****** ********** *** *********** *********** a ****** ****.

***-** ****** ******** **** **** *** ********* **** ** * percentage ** ***** *****. * * **** **-**** ****** ***-** is **** ******** **** ********* **** **** ********** * ********* unit *** *****-*** ***** ****.

********* **** ******* ******* *** *** **** **** ******* ** be ********.

Service *******

***** *** ***-**** *** **** ******** *** *******, ***** ********** them ** *** ***** ********** ** *** ***** ***** ** contact.

******* ********* ***** ** ** **** ** ***** ** ********* that * **** ******** ** ****** *** ******, *** ***** part(s) *** **** ***** ** *****. ******* ******* *** ********** will **** ** ******** **** *******, ** **** *********** **** be **** ******** **** *** *************** ** *** ****** **** the ********. ** **** ***** *** ********* **** *** ** done ******** ** ****** ** *********.

Response ** ****** *******

***** **** ******-**** ****** ********** ***** ** ******** ** ****** ****** ** **** ***** NVRs ****** ** *******, ******** ********** ********** ******* *** **** those *** ** *** ******* * *** ** ******** **** or **** ********* **** ******** ******** *******, ***** *** **** outside ***** ******** ******* *****.

** ******* ***** *** **** **** ******** **** *********** ******** competitors *** ***** **** ****** *******.

Competitive **********

***** ** *** ******* * ******** ** ******** **** ******. Several ***** ***-**** ************* **** ******* ********:

  • **** *** ****-*** ** ****-*** ******* ******* *** ******** ****
  • ********* ****** **** ** *************'*
  • ******* ******** **-**** ****** *** ***********-*** *********/*********, **** **** ** ** * **** ******** ******.
  • ******** ******** ******* **-**** ****** *** ***** *** ** **** servers.

***** ******* **** ************* **** * *****-**** **** ********** ****'* NVRs, ****** $*,*** *** * ***** ** **-**** ******* ***** generally ********* ****.

Tyco/Exacq ********* *** ******** ** *******

***** *** **** ***********, **** ******* **** ****** ************ ********* about *** ********* ** *****'* ********* ***** (** ***** ** our******** *** ************* **********).

***** ** ***** * ***-***** ******* ** ****** *** **-**** repairs, ******* ** **** *** ***** ******** ********* **** ***** on-site ****** ****** (*.*.,********* **** ********).

***** **** ** ***** **** ****/***** ********* ** *** ** on-site ** ********* *** ******** ** ********** ***** ******* *********.

Vote ***

Comments (13)

*** "********" (** **) **** ***** "*******" *** ******** **** service? *** ***** * *** * ****** ***** **** ******* knowledge *** *********? *** ****** ** **** *****? ** ***** going ** ** ******* ******* **** **** ******* *** ************ services ** ****? ** ***** *** ****** ** ***; ************, service *** *******, *** **** ** *** ***** ** ****** with * ***** ** **** *********** ******* **** ***** ***** people *** *****?

* ***'* ****** *** ** **** ** ********* ** *** lowest ****** ********* ** **** ** * ******* **** ** Exacq's ****, ** ****.

*** ** **** ********* **** **-**** **** ** ***** ** repair, ******? **** **** ******** **** ** **** ******* *** been * ****** ****** *** *****, *** *'** ***** ***** anyone ******** ***** **** ******** **. *** ** ** ***** NVR *********?

* ****** ***** ** *** **** ** * **** **** reaction ** ** ****. *** ********** ** ** ***** ** it ***** ** **** ***** **, *** *** *** *******. I **** * ** ******* ** ** ****** ******* ** integrators ****, ** * ** ***** ** *** **** ** a ******** ************ ** * ************ ***** ** * ******* we *******. *** ** ****** (****) ******, ****** *** ** a *******, * *****.

* ***'* ****** *** ** **** ** ********* ** *** lowest ****** ********* ** **** ** * ******* **** ** Exacq's ****, ** ****.

* ***** **** ** ****** * **** ** *****-** ** Exacq's ****. ** * ********* ** *** *********** ********** *******, this ***'* ****** ******** *** * *** ** *****'* *********** already ***** ******* ******** *****.

******* **** *** ****** ** **** ****, ** ***, *** it's ** * ****** ** ****** *****. ** ***** ** handy ** *** **** * ******** **** ** ** *** outer ******* ** **** ******** ******** **** *** *** **** to ** **** ** ***** **** * ****** ******* ******** without ****** ** ********* ******** * **** **** *** *** any ******* **** (**: **** ****** * ***** ******* ***, 3 ***** ******, * ***** ******* ****).

* ***** **** **** ** **** *** ** ********** ** larger/enterprise *********, ********** ***** **** ******** *********.

**** ** ******** *****`* ******** ** **** *** ***** ******** with **`* ** **** ****** *******.

*****://***.********.***/******-******-********/

******* *** **** **** **** ** *** ******* *** ******* over *** ***** *** *** **** ** **** ** ********** repair ****** ** ****.

** **** ***** **** **** *** *** ******** ******?

***, *** ******* ***** ** ** ***** *** ******* * year ******** ******. **** **-**** ****** ****** *** ** ***** years *, *, ** *, *** *** *+.

*** ***** **** ***** ******** ***** ***** *******- **** *** be ********* **** ***** ****** ********* (***, ****, ****** ***) - ***** ****** *** *** ***** ******* ******** **** ** trained *** ** ****** ****** *** ********, ** **- *** to ****** *** ***** ****** ** *******.

**** ***** ** ** ********* ***** ******** *** **** ******. Especially *** ***** *** ******** *********.

* *****. ***/**, *****, *** **** *** *** ***** **-***** techs (******), ********** ******* ******** (**** **********), ** * ***** party ********* ******* **** ** *******, **** ******, ** ***** Nation (**** ******). **** ** ***** ******* ********* *** ** much ******* ******* *** ** ** *******. ***** ********* ******* qualified ** **** ** *** *** ****** ** ****** ******. How ****'** ******** ** ******* **** ***** ** ***** ****'** pulling ** ***** ****** ********* *********. **** ***** ******* * whole ********* **** ** ***** *** *** ***********.

***** ********* ******* ********* ** **** ** *** *** ****** is ****** ******. *** ****'** ******** ** ******* **** ***** me ***** ****'** ******* ** ***** ****** ********* *********. **** might ******* * ***** ********* **** ** ***** *** *** integrators.

* ***** ***** *** ************* ** ****. ** *** ******** isn't ******* *** ******-**** *** **-***** *** ***** *** ******* a ****** ******, ****'* ***** **.

****'** *** ******* ** ******** ** ** "**********" **** ****** like ********* *** * ** ** ******* ** *** ********* or *** * *** *********** ******* ** ** ****** ******* data.

***** ****** *** *** ***** ******* ******** **** ** ******* not ** ****** ****** *** ********, ** **- *** **ensure *** ***** ****** ** *******.

** ***'* **** ***** *** **** *** *** ** ***** dealers **** ***** ****? ****** **** ******* ********** ** ****** in ** *** *** ****** *** ***** ******** **** **** the *******. * **** * ** ******** *** ***** **** happen?

*** * *** ******* ****** *** ************ *** ***** * was ****** ** ****, ****** * *** ** **** ************ and **** ** ** **** ******. (* *** ***** **** several ***** ***** ** ** ****** ******* ****** **** *******.)

***** *** ** ** *********, ** **** **** **** ****** the ******** ******* ** ***** ******* *** ** ****** *** the ****** ** **** / ********** ** ******* ** ****** (send ** ** ****, **** *** ******, **** *** ** to ** **** **** ** ******). *** **** *********, **** is ********, *** *** *** ****** ********* *** *** *********** 3rd ***** ******** ********* **** ***** **** ******** ******* ******* options, **** ********* **** ****. *** **** ** ** **** be ******, *** **'* ********** * **** ** *** ***** direction *** ****.

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