'Legal Protection' From Eagle Eye Contract Vault Examined

Author: Brian Karas, Published on Nov 02, 2016

"I was promised the high-end model for the entry level price."

"Nobody said there would be a monthly service fee when I signed up."

Accurately capturing all of the dialog surrounding a contract, and promises made by a sales person for special concessions, can be challenging. Statements can be misinterpreted, or possibly twisted after the agreement is signed and the conversation is forgotten.

Eagle Eye is adapting their VSaaS offering to include a "Contract Vault", a service that captures the audio and video surrounding a contract negotiation, or an interview process, and storing that in their cloud for archival, or later review.

We spoke with executives from Eagle Eye about this offering and have details in this report.

"* *** ******** *** ****-*** ***** *** *** ***** ***** price."

"****** **** ***** ***** ** * ******* ******* *** **** I ****** **."

********** ********* *** ** *** ****** *********** * ********, *** promises **** ** * ***** ****** *** ******* ***********, *** be ***********. ********** *** ** **************, ** ******** ******* ***** the ********* ** ****** *** *** ************ ** *********.

***** *** ** ******** ***** ***** ******** ** ******* * "******** *****", * ******* **** ******** *** ***** *** ***** *********** a ******** ***********, ** ** ********* *******, *** ******* **** in ***** ***** *** ********, ** ***** ******.

** ***** **** ********** **** ***** *** ***** **** ******** and **** ******* ** **** ******.

[***************]

Contract ***** ********

******** ***** **** * ***** *** *** ********* ********** *** recording ******** ********. *** ******* ************** ** ********** **** **** storage *** ********** ** ******** ********.

******** *****'* *** ********* ******** ******** ****-**** ***** *** *********, such ** * ******** ********** ******, ****(*) ********** **** *** contract, ****, ********, ***. ********* ** ******* *** ******* ******** by *** ****** ************* *** *******.

*********** ** *** ******** ****-**** *******/********* *****, *** ****** ********* are ***** *****:

***** *** **** *** ******** *** ******* ***** *** ** their ***** ********* ***** ***** ******** *********** ***** ** ********* similar ***** ** ******* *** ********* *** ******* ** ******** signings.

Example ****

***** *** ** ********* **** ** ******* ***** ********* ********** dispute ******* ** ******** ********. **** ******** **** *********:

  • ********** *********
  • **** ***** ***** *************/********
  • ***** *********/******** ********

Room *****

*** **** ** **** ***** *** ********* *** ************ ********* has * ****** ****** **** * *****-** **********. ******* ******** **** *** **** ****** ***** ** ******* *********** *** any ****** ********* ** ***** ***'* ******** ***** ** ****. The ******, ** *******, ** ***** *** ******** *****, ******* back ** ******* *** ****** ********* ***** *********. **** ******* **** *** **** ** ********, and ** *** ********* ** *** ******** ********** ***** ********. Recordings ******** ** *** ****** ******** *** **** ******** ** Eagle ***'* ***** ******* ** ** ******.

*************, ** ******** **** *** **** *** ********* ****** ***** to ** ****, *** **** ****** ** ** *** ***** later. **** ** ****** ******* ********* ***** *********** ** ******** and/or ******** ****** ** *** ********* *********. ** ******* *** given ** ****** ******* ********* ** * ****** ****, *** example **** ******* ****** ***** ** **** ** * ***** offering ** ***.

No ********* *******

****** *** ******* ** ***** ** ********** **** ** ****** contract *******, ******** ***** **** *** ******* ********** **************, ** do ********** ******** *******.

*******

*** ******* ** ** $** *** ****** *** ***** *** each **** ** ********* ******* (* ******* **** * ***** of ********* **** ***** ********* ** $***/**.). *******, ** ****** the ******* ** ***** ********* *** ****** ******* ** ********* signing ** *** ******-**** ******* *******.

Channel *****

***** *** **** ***** **** ******* *********** *******, ** **** not ** * ******** ******** ********* ***** ******** ***** ********. They *** **** ** ********* *** ** **** ******** ***** targeted ** *** *****/********** **** ** * ******** *** *** the ******** **********. *********** ******* *** ********* **** ******* **** to **** ********* ******* **** *******, **** ** ****** ********* to **** ******* ****** ********, *** **** **** ******* **** IT *********** ** ******* ***** ** ***** ******* *** **** likely ** ** ** ******** ********.

Compared ** ***** *** ****

**** ** ***** ***'* ******** ***** ***** ** ********** ** using ********* ********* ** * *** ** ********* ***** ***** and ****** **** ** * **** ****-**** ******* (***, *******, etc.). *******, ********* *** ****-**** ** *** ********, *** ****** it ****** **********, ***** ****** ******* **** **** ** *********** to *** ***' *** ********, ** ***** ************ ** ****** capabilities. ************, * ***** ***** ** ****** ** *****/**** *** bookmark ****** ******* * ****** **** ********* ** ******* ***** from ****** ** ** **** *** ****** ***** ** ******** after *** ******** *******.

Competitive *******

********* **** ********* ********* *** * ***** ********, ***** ***** specialized ********* ** **** ** **** *** ********* ** *****/**** recording, *** **** ***** ** ***'* ** *** ******. **** products ******* **** **** *** ******** ********, **** ** *** following:

  • *****/**** ********* ****
  • ******* ********* ****- "************* *** ******** ********* ********* ** ******* ***** ****** credential **** * ******. * ***** ** ************* ********* ** a ****** ****** ** ******** **** ********* *** *****, *** confirm ** *** ************ **** *** ****** ** ****. *** recorded ***** *** ***** ** *********, *** ******** ******** ** the *****."
  • *******/** ******

** **** *** ****** *** ** ***** ******** *** ****** comment ** *** **** **** ******** ******* ** **** *****, or ************.

Good *****, *** ****** *** ** *****

**** ******** ** * **** ***** *** ** *****, ********* long-term ******* ** * ********** ***** ****** ** ******* **** would ********* ** **** * *** ***** *** ***. *** nature ** *** ******** ********* ******* ** ********** *** **** for ******** **** *******, ** ******** ***** ******* *********** ***** cut ** **** ** * *****-** *******. *** ******* ** not **** ** ** **** ********** ** ******* ** ******* audio *** ***** ************.

*******, *** ***** ** ~$*,*** *** ****** *** **** ***** buy * **** ****** ** *******, **** ******** ** **** applicable ** ***** ************* **** * ****** **** ** ******** than ******* ********** **** **** **** * ****** *** ** archive ******** ******* ** ****** **********.

Comments (18)

** ***** **** * **** *** ****** **** ***** * video ****** *** * *** ******* ****** **** **** (** card, ***.). *** ***** ****** ********* ***** ****** ** ***** storage ** **** *****. *'* *** *** ***** ******** ********** when ******, *** * ***-**** ******** ***** **** ** ***** actually **** ** **** ** ******.

* ***** ** ******* ** *** *** **** ** *** the **********. *** *******, ** *** *** ********* *** ********** reasons, *** ******, ** ****, ****** ** ******** **** ** pull ** *** **********, *** **-**** ****** ***** **** **** enough.

** *** ****** ** **** ** ****** **** ** *** recordings ** * ******* *****, **** *** ** ***** ***** likely ****** *** ********** ** ******.

**** ** **** ****** *** ***** *** *** **** *********: fill *** * ****, ***** "*****", *** **** ** ************* recorded, *********, ***** *******, ***.

* ** *** ****** **** ** * ******* ********, ** even **** ** ** **** *********, *** * *** *** where **** ********* ***** **** ** ********** **** ************, ************ if **** *** *** ****** ***********.

****, *********** **** ***** ** * **** ***** *** ******* who ***** ** ***** ************ $**,*** ********* *******.

*** ********* **** *** ********, ** ******* *** *** ******* to, **********, *******, ********, **********, ************** ***/** ******** ********, **** be ***** *** *** ******** *** ** ** *** ***** entity.

***** *** **** *** *** *** ******* ** ******* / managing ******** ****. ****** ******* *** **** *** ******* **** here *** ** ***** *** ***.

****** ******* *** **** *** ******* **** **** *** ** their *** ***.

**** *** ******* **** ** *******.

***, *** **** **** *** '*********'.

***'* *** ***** **** ** ***** ** **** ** ********** to ****** * "******** ******" ***, **** *** ******* **** of ********* *** ******** *********** ***** *** *** ******* ******* of ***** ************ ** *********?

* ***'* ***, **** *** * **** ***** *** *** t&c ******* *******.

***'* *** ***** **** ** ***** ** **** ** ********** to ****** * "******** ******" ***, **** *** ******* **** of ********* *** ******** *********** ***** *** *** ******* ******* of ***** ************ ** *********?

**. * ***** ***** ** *** ********** ** **** ****** specific ******** ** ***** ***'* ** ** ******** ******** ********.

*** ** ******* ***** ** ***** ***'* ******** **** *** said ** *** ** * ** ********* **** **** ** Milestone, *** **** **** ******* ***** *** ***** ****.

**** ********** - * **** *** ***** ***

** ******* **** **** ******* ** *** *** ***** *** for ***** ********. ** ** **** ***** ** ****** ** specific *********, **** ******** *****. ** ****** ******* **** ** single ******* ** * ******** *** *** *********.

*** ******** *********** ********* **** **** ** **** ***********, ****** access ** ***** ********** *** **** *** **** **** **** are ***** ** ** ***** **** **** **** ****, **** our ******** ***** ** * **** ***.

* ***** **** *** **** ** *** *******, *** ***** may ** **** ********* *********. *******, *** ************** ******** ** deliver ********** **********, ******* ******, *** ******** **** **** ***** storage, ***** ******** *** ***** *** ******** *** ********* *********** all ******* ** ** * ********** ****** ****** ***** ****** the **** ** ***** ** ***** ***, *** *** ** a ***** ******, ** ***** *** ***** ** **** *********.

*********** *** **, ** **** **** ** ******** *** ******** cloud ******** *** *** ******** ** ***** ********, *** ** found * *** ********* **** ***** **** *******.

*********** *** **, ** **** **** ** ******** *** ******** cloud ******** *** *** ******** ** ***** ********, *** ** found * *** ********* **** ***** **** *******.

****, ** * ************* *** ******* *********?

***'* *** *** *** ******* ******* *** ***** ***** * month, *** ****-******. *** ***** **** "********" **** *** ********* necessary, * **** ****** *** * **** ***. *** **** videos *** ***** * *** ** ****** *** *** **** access *** * ***** ** *** *****.

** ** **** **** ** ***** **** ** ~$*** * month *** ** ******* ** *****?

**** *********** ** *******, *** ** ***** **** **** ** minutes ** ***** ********* *** *****, ******** ***** ***** ******** not ** *** **** *** *** **** ********. **** **** buying * **** ***** ** *** * ***** **** *** someone **** **** ***** ** ********* ***** ****.

******, ****.

**** ** * **** **** *** *** ***** *** **** discontinued? ***** * ***** **** ****** ** ***** ** ******* of ***** *** *** **** *****?

**** ******* *** ******** ***** **** *** ********* ** **** or ****** **** *** *********. **, ** *** ****** ** store * ***** ** ***** **** *** ***** **** * contract **** **** ** ** ***** * *****. *** ********* typically **** * ****** **** ** *** ******** ** *** renewed *** ********* *** *** ** ****** ** ***** *****.

**** ** *** ******** ******* ** **** ***********? ** ***'** got * ****** ********* ******* *** *******, ****'* ******* *** trumps * ********* **** *** ** **** ********* ****** ** verbal *********. ** *** ***** ****** **********? ** *** ***** watermarked ** ******* ******** **** ************ ************ *****? *'* **** to **** ***** * ****-***** **** ***** ***** **** *********** saved *** ***, ** ** ***** **** *** ******.

* ***** **** ******* ***** ******* ************* **** * ********** ** *** *******.

**** *** **** ** ********* *******, *** ** **** ** an **-****/***** ******** ********, *** ***** **** * ******* ** 2 ******* *** ****. ***** ******** ****** ** *****, *** is ****** $*,*** *** **** *** *** *** ******** (*******, mic, ******), **** ** ****** ***********/******* *** **** ***** *** about **%.

********* ** *******, *** ******** ** *****-***** ********* ** ***** of ******* ****** *** ****** ***. ******* *** ***** **-****/*****, and **** ******** ** ***** *****, ***** ****** **** ***** can *** ** ****** ** ******** *********, ** ** ******** being ************ ******/******* ** ******* *********.

** *** ** * **** ******** ****** ** *** ******* product ** ***** ** ********.

** *'* *** ** *****. ***** ********* *** ******* ************** ** ******* **** ***** ********** *******:

  1. ********** *** ** ************ ** ************* ********** **********;
  2. ******-***** ****** ** ********* ********** *** ** ************ ** ****** recording;
  3. ****** **** *** ******* **** *****.

***** ************ ************ ******** ******** / *** *********** ** *********** *******. *** preparation *** ********** ********* *** ***** *****/******/******** *** ** *** recording ******* *** ********* ** *********.

******, ****** *** **** *******.

********* ***** ** ******* ******, * *** *** **** ******** for ***** *********. **** *** *** *** ** **** ***** data **** ** *****? (* ***** ***** *** *** ** your ******** ** ********** ***?)

* **** **** **** ******** ** *** ***** ******** **** where * *** ********** ********** ** ******* ********** ******/************ ***** video * ****** *** * ****. ** ********** *** **** chain ** ******* ************* **** **** **** ** ** *** will ** *** ******** ***** *** ***** **** ** **** and **** *****. ********* ******** **** *** **** ** ********* video ** ****** *** ********* ** *** ***** **** **** things ** *******, *** ***** ****** **** *** ******** ************ either.

***** - ** * ******* *** ***-*******, ****** ********** ********* the ************* ** *****'* ******-***** ******* ***** ************ ** *** an ****. * ***'* **** ******* *** ***** *** **** in *****, *** * **** **** ** *** ******** ** be **** ** *********** *** *****.

**** *** *** * ******* *** ***-******* ** ***** * Camio ********* ******** ***** *** ********* ** ** ****** *** hyperlinks.

**** ** ********* **** ***** ** ******* **** **** **** receipt, ******** ********** ** *** **** ** ******** *** *** receipt ** *******, *** **** *** ********** ********** **** *******/*******/******** do *** ***** *** ******** ********* *****, **** ********* **** it *** ********** ******* ******* ** *** ***** ******** *** admissibility.

*** **** **** **** *** ***** *** ***** ******** ** this ******* ******* ***** *** **** ************ *** '******** ****' ****** **** ****.

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