DVTel's Managed Video Offering ExaminedBy: John Honovich, Published on May 09, 2010
This update examines details of DVTel's Mexican manged video deployment and the general technological approach DVTel is taking to the managed video market.
General Technology Approach
DVTel is using their same VMS system for general commercial use (Latitude), while adapting processes and services for managed deployments. DVTel has not developed new software nor has it changed its market focus to the residential/SMB market (which is common among many providers).
Specifically, DVTel is leveraging networking infrastructure provided by partners to provide end to end connectivity to subscriber's sites. DVTel has not developed 'plug n play' cameras. Cameras connect to DVTel recording and management services over telecommunication networks.
TelMex is positioning DVTel's managed video offering as an enterprise service to its customers. The system leverages MPLS - a networking technology that enables secure wide area communications for private businesses across many sites (e.g., a bank branch with hundreds of branches throughout Mexico). The DVTel video surveillance service is bundled with broadband private network access as a 'value-added' offering.
For this deployment, DVTel is managing the service with their employees providing local, on-site administration and service for the system.
Telmex is targeting business with 50 cameras or greater that value redundancy and maximum uptime. To that end, Telmex has set 99.95% service availability for the DVTel video surveillance and its private network service. The system is designed for redundancy and active back-up to meet this requirement. In addition, if a camera is broken for any reason, it must be replaced at no charge within 4 hours.
Because of these requirements (which are high end if not unique), the monthly pricing is high with $30-$90 per month for the camera and an additional $30-$90 for the service/storage.
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