DSX Access Control Company Profile

Author: Brian Rhodes, Published on Dec 02, 2015

In this note, we profile access control provider DSX. This is the second installment of a series leading to an access control vendor comparison report.

We examine DSX's overall strengths, ideal customer market, pricing, and biggest gaps in this note.

Overview

DSX is an independent access company based in the US. The platform is typically used by larger, multi-site end users looking for alternatives to platforms like Lenel or CCURE. The DSX platform is only available through a dealer resell channel, and pricing and maintenance support is limited to those dealers and their customers.

Comparison Graph

The table below contrasts DSX versus relative competition based on common differentiation factors like system size, platform 'openness', ease of video integration, and how the product is sold or available:

** **** ****, ** ******* ****** ******* ******** ***. **** is *** ****** *********** ** * ****** ******* ** ** access ******* ****** ********** ******.

** ******* ***'* ******* *********, ***** ******** ******, *******, *** biggest **** ** **** ****.

********

*** ** ** *********** ****** ************ ** *** **. *** ******** ** ********* **** ** larger, *****-**** *** ***** ******* *** ************ ** ********* **** ***** or *****. *** *** ******** ** **** ********* ******* * dealer ****** *******, *** ******* *** *********** ******* ** ******* to ***** ******* *** ***** *********.

Comparison *****

*** ***** ***** ********* *** ****** ******** *********** ***** ** ****** differentiation ******* **** ****** ****, ******** '********', **** ** ***** integration, *** *** *** ******* ** **** ** *********:

[***************]

 

********

***********-***** ****** ****** ********************* ******* ** ********* ********* *****. *** ****** ** ********* used ** *******, ****** *********, *** *********** ********** ** ********** customers. ***, ** ********, **** *** ***** ******* ** *****, cardholders, ** ********* ** ******** *** **** ** * ******** of ******** ******.

*** ******* *** **** *********** *********** *** ******, ****** **** access ******* ******* ******* ******** ** ***** *** ***** ********. *** ***** ****** ******* ** ****** '*******' *******, *** does *** ******* * ****** ** ***** *****. ** ** networks *** ** ** ****, *** ***** ** ******** *** ************ ***** ************* ****** *** ****** *** ** *** ********* ********.  ** DSX ******** ** ******** ********** ** ********* ** ** ** network.

Management ********

*** ****** *** ******** ** *** **** ******** ********** *********, both ***** *** **** ******** *** ******** ******* ** ****** openings:

  • ******:*** ******* ********** ********* ** ** ****** ***** **** * 'Comm ******' **** **** ** *********** ******* ***** ********* ** the ****** ******* *****. *** ***** ******** ******** *** ******** like *********, *******/**** ****, *** ****** ******, *** ******** *********** with ****/********* ****** ********* ** ******* ********.  
  • ****** ***: **** ******* ******* **** ******* ***** ******** *** ********* to ***** *** ********* ****** ****, ******** *** ****** ******* of ******* *** **** ******* ******* ******** ************ (**: ***** Resources, *******, ********* **********, ***)

****** ******** ***** ********, ****** *********, *** ****** *****/***** ***** linking *** ******** **** '***** *** **' ***** ** ***** custom ************ *** *********, ***-****, *** **** ********* ********.

****

*** ****** *******, *** **** *** **** ** $*** - $**** *** door ********* ****** ********, ********, *** *********** **** ******* *** locks.  ** ********** ********* ** ******** **** *** ***** ******** and ******** ** *********.

***-**** **** **** **********, ********, ********** *****, *****, *** ************* hardware **** ** ****** $****, *** *** *** ***** **** not ******* *******, *****, **** *****, *******, ** ******** ******* which *** ****** *** ****. **** '***-**' ***** ** ******* equal ** ******* ********* **** ******** ***** ***** **** ** Lenel *******.

*******,***'* ******* ********** *** *** ************ *** ** ********* ******** ** *** *** **** *** phone *******. ****** ***** ** ******** *****, ***** ***** ******* contracts *** *** *********** (**** ** ******* *******), *** ***** can ********** ******** ******* **** ****** ******* ****** **** ****.

********

*** ** *********** * ***********, *****-***** ********.  ******** ****** *** be ****** ***** **** ******* ******* ***** *** * - 48+ *****, **** ******** ****** *** ***** ************ *** ****** communication.

*******, *** ****** **** ****** *** ********** ******* *** **** ****** bit ************** ** *** ***, **.** *** *** ********** *** be ****.

******** **** ******* ** ******* ********** **-*** ***********. ********* ***** **** ****** ** * ******* ******** ***** wireless **** ****** *** *** *********.

******* ***** ******* ***********, *** ** ******** *** ************ ****** via ********** ******** *** ****-******* ********* ******** ** ******* **** custom ************ **** ***** *******, **** ***** ******* ** **** process/manufacturing ***** ********* ******** ** **** & ********** *******. 

Video ***********

***** *********** ** * ******** ********, ** *** ****** ** video ********** ********* ** **** *** **** **** ***** ********* and **** *** ******* ******** **** **** *********** '****-****' **** from ******* ****** ******. ******** **** ***** ******** ** ***** searches *** *** ********* ** *** *** * ******** ******** must ** ****.

**********

***’* ******* ********** *** *** ********** '***-**' ******** ****** *** dated ********* **********. ************, * ********* '******-**' ** ** ****** to **** ************* *******.  **** *****, *****-***** ******* ******* *******-***** clients *** ** ***********, *** *** ** ****** ***** ****** the *********** ****.

**** ** ** ******* ** *** '***-******' *******/**** ********* ***** used ** ******:

Lenel, ******** ***** ***********

*** ***** ****** *******, *** ** ***** ** ********** ** terms ** **********. ***** ********* **** *******, **** **** ********, custom *********, *** ***** ******** *** ******* ******** ** *** interface. *** ********, ***** *** ** *****, ** ******* *** straightforward ** ****.

***'* ******* *********** **** ***** ** * *** ********. ***** ********* ****-********* ** ***** *** *********, ********************** ******* ***** **** **** ***** *********** ********.  ***** ***** is ******* ********** **** ****-***** ***** ********* **** ******** ******** and *****, ***** ****** **'* *** ***** **********, ******* ******* NVRs ******** ***.

Comments (13)

Really??

What do they have on the mobile side?

Funny. We are a DSX dealer and their solution to a mobile app is to RDP to the commserver via your mobile phone.

I believe this is how they show off the system in their trade show booth as well.

They recommend these apps for 'iOS compatibility'.

Does it look like this?

DSX Mobile Platform

Low price or software from the 21st century - pick one...

I was an old Fox Pro Rushmore database developer and this smacks of that application interface. Client / Server applications like these need to die a quick death - they are clumsy and do not take into consideration CUA (Common User Access). They are cumbersome and increasingly not supported under modern operating systems unless run in emulation mode. I made the transition to Security Sales / Consulting 10+ years from software development and am constantly amazed at the lack of refinement in the applications being pushed by "old-school" access control providers - ugly and somewhat unusable. I suppose, as an industry, we have just become "accepting" of this kind of crap. Come on - get with the times. It's probably 32bit as well - or possibly running in 64bit wrapper with 32bit calls under emulation. Sorry for my rant - just hate bad interfaces.

I'm with you, Brother Ed!

I actually remember the first DSX system I ever saw. I was on site for a video surveillance project at the time and they asked if we could add onto their system. So I took a bunch of notes and started looking at updating the DSX system. I saw that software and thought, "Wow, and I thought WIN-PAK looked dated..."

That was 6-7 years ago. The software seems to still look the same.

Many companies in the access control and burglar alarm sector are first and foremost hardware manufacturers. They make their money selling panels and devices, and software is given away for free or sold at a very low cost.

Because of this, very little resources are put into software development. Often times a hardware engineer is given the task of coding the software as a 'side job", and uses the software development skills (and tools) that he might have been exposed to back in college. The end-product produced provides basic functionality and is just good enough to get the hardware out the door, but is by no means elegant.

I suspect that DSX may fall into this category, but to their credit, they have a large following of extremely loyal end-users and integrators who feel that the product is "rock solid". I can't tell you how many times I have specified something like Lenel or Software House and one of the integrators submitting proposals has asked to use DSX as a substitution. (the answer is most often "no").

DSX's UI definitely needs a refresh, but it is the most reliable access control system I've ever used. We have installed many DSX systems that have gone 5+ years without a single service call or down time. That can not be said for systems utilizing Mercury or HID hardware.

Apples & Oranges, friend. Things that do more, require more maintenance than things that do less.

The ornamental rock in my front yard requires no maintenance, but my lawnmower certainly does. It doesn't mean I think less of the lawnmower.

I am a DSX dealer and I agree the windows 3.1 feel is old and antiquated. I hate the interface, but once you figure it out, you can make the software do just about anything you want it to. I have a DSX system controlling a jail, we figured out how to make it work for vehicles on a farm with the dual authentication (vehicle fob activates pump for that vehicles preferred fuel source, driver punches his pin for authentication) we have done some real off the wall stuff with DSX because it can, and its just very customizable. The hardware is rock solid, and has out lasted a lot of other pieces of hardware. One of the few places that you can actually call their tech support people and the main software programmer answers the phone (Rusty). Its a little pricey, it feels like the best 1999 had to offer, but its rock solid.

I'm going to make a note to stop at their booth at the next ISC West just to see the Windows 3.1 interface with my own eyes. I'm a kid of the 90's but yikes! I know we almost became a DSX dealer back in the day but ended up not going that route since we had to fly down to Dallas for their training.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Installing Dome Cameras Indoors Guide on Jul 16, 2018
IPVM is producing the definitive series on installing surveillance cameras. This entry covers one of the most common scenarios - installing dome...
Belgium Bans Private Facial Surveillance on Jul 06, 2018
Belgium has effectively banned the use of facial recognition and other biometrics-based video analytics in surveillance cameras for private,...
GDPR For Access Control Guide on Jul 03, 2018
Electronic access control is common in businesses plus organizations are increasingly considering biometrics for access control. With GDPR coming...
Allegion Acquires Isonas on Jun 29, 2018
Isonas failed to 'revolutionize' access control as they regularly claimed. Now, nearly 20 years after their founding, they are being acquired by...
Replacing / Switching Access Control Systems Guide on Jun 28, 2018
Ripping out and replacing access control systems is hard for important reasons. Because users typically hold on to access control systems for as...
Free Online NFPA, IBC, and ADA Codes and Standards on Jun 27, 2018
Finding applicable codes for security work can be a costly task, with printed books and pdf downloads costing hundreds or thousands. However, a...
Installation Hardware for Video Surveillance - Indoor Fasteners on Jun 22, 2018
As part of our Installation for Video Surveillance series, in this note, we cover drywall anchors. A key part of installing security hardware is...
'Secure Channel' OSDP Access Control Examined on Jun 21, 2018
Despite claiming to be better than Wiegand, OSDP's initial releases did not address the lack of encryption between reader and controller, leaving...
IFSEC 2018 Final Show Report on Jun 20, 2018
IPVM attended the IFSEC show for the first time this year. The Chinese took over the show, centered on Hikvision, flanked by Dahua, Huawei and a...
Axis Releases First New Access Controller In 5 Years (A1601) on Jun 15, 2018
It has been 5 years since Axis 2013 entry in the physical access control market, with the A1001 (IPVM test). Now, Axis has released its second...

Most Recent Industry Reports

Amazon Ring Alarm System Tested on Jul 16, 2018
Amazon Ring is going to hurt traditional dealers, and especially ADT, new IPVM test results of Ring's Alarm system underscore. IPVM found that...
Hikvision Wins Chinese Government Forced Facial Recognition Project Across 967 Mosques on Jul 16, 2018
Hikvision has won a Chinese government tender which requires that facial recognition cameras be set up at the entrance of every single mosque...
Installing Dome Cameras Indoors Guide on Jul 16, 2018
IPVM is producing the definitive series on installing surveillance cameras. This entry covers one of the most common scenarios - installing dome...
Security Sales Course Summer 2018 on Jul 13, 2018
Based on member's interest, IPVM is offering a security sales course this summer. Register Now - IPVM Security Sales Course Summer 2018 This...
US Tariffs Hit China Video Surveillance on Jul 13, 2018
Chinese video surveillance products avoided tariffs for the first two rounds. Now, in the third round, many video surveillance products will be...
Last Chance - July 2018 IP Networking Course on Jul 12, 2018
Registration ends today, Thursday. Register now. This is the only networking course designed specifically for video surveillance...
4 Most Difficult Camera Installs (Statistics) on Jul 12, 2018
Heavy housings, cumbersome brackets, heavy ladders required, and tricky field of view requirements will cause difficulties no matter the camera...
Axis Perimeter Defender Video Analytics Tested on Jul 12, 2018
Axis 'high security' video analytics offering is Perimeter Defender, OEMed / developed with Digital Barriers. But how good is Perimeter Defender?...
Hikvision Fights Ban - Claims 'Red Scare', Hires 14 Term Ex-Congressman on Jul 11, 2018
Hikvision is fighting back against the House Bill Ban of their products. Hikvision has hired one of the biggest lobbying firms, led by a 14 term...
Arecont Acquisition By Costar on Jul 11, 2018
Arecont Vision acquisition by Costar Technologies has been approved by the court, concluding the bankruptcy process triggered by Arecont's...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact