DSX Access Control Company Profile

By: Brian Rhodes, Published on Dec 02, 2015

In this note, we profile access control provider DSX. This is the second installment of a series leading to an access control vendor comparison report.

We examine DSX's overall strengths, ideal customer market, pricing, and biggest gaps in this note.

Overview

DSX is an independent access company based in the US. The platform is typically used by larger, multi-site end users looking for alternatives to platforms like Lenel or CCURE. The DSX platform is only available through a dealer resell channel, and pricing and maintenance support is limited to those dealers and their customers.

Comparison Graph

The table below contrasts DSX versus relative competition based on common differentiation factors like system size, platform 'openness', ease of video integration, and how the product is sold or available:

** **** ****, ** profile ****** ******* ******** DSX. **** ** *** second *********** ** * series ******* ** ** access ******* ****** ********** report.

** ******* ***'* ******* strengths, ***** ******** ******, pricing, *** ******* **** in **** ****.

********

*** ** ** *********** access ************ ** *** **. The ******** ** ********* used ** ******, *****-**** end ***** ******* *** alternatives to ********* **** ***** or *****. *** *** platform ** **** ********* through * ****** ****** channel, *** ******* *** maintenance ******* ** ******* to ***** ******* *** their *********.

Comparison *****

*** ***** ***** ********* DSX versus ******** *********** ***** on ****** *************** ******* like ****** ****, ******** 'openness', **** ** ***** integration, *** *** *** product ** **** ** available:

[***************]

 

********

***********-***** ****** ****** ********************* ******* ** ********* perimeter *****. *** ****** is ********* **** ** schools, ****** *********, *** distributed ********** ** ********** customers. ***, ** ********, does *** ***** ******* of *****, ***********, ** locations ** ******** *** size ** * ******** of ******** ******.

*** ******* *** **** proprietary *********** *** ******, unlike **** ****** ******* that*** ******* ******** ** other *** ***** ********. *** ***** ****** heavily ** ****** '*******' cabling, *** **** *** produce * ****** ** based *****. ** ** networks *** ** ** used, *** ***** ** external *** ************ ***** ************* ****** *** ****** bus ** *** ********* ethernet.  ** *** ******** is ******** ********** ** installed ** ** ** network.

Management ********

*** ****** *** ******** of *** **** ******** management *********, **** ***** the **** ******** *** attached ******* ** ****** openings:

  • ******:*** ******* ********** ********* is ** ****** ***** with * '**** ******' that **** ** *********** running ***** ********* ** the ****** ******* *****. The ***** ******** ******** all ******** **** *********, mapping/live ****, *** ****** status, *** ******** *********** with ****/********* ****** ********* in ******* ********.  
  • ****** ***: **** ******* ******* only ******* ***** ******** SQL ********* ** ***** and ********* ****** ****, allowing *** ****** ******* of ******* *** **** sharing ******* ******** ************ (ie: ***** *********, *******, Inventory **********, ***)

****** ******** ***** ********, custom *********, *** ****** alarm/alert ***** ******* *** features **** '***** *** in' ***** ** ***** custom ************ *** *********, jet-ways, *** **** ********* controls.

****

*** ****** *******, *** cost *** **** ** $*** - $1500 *** **** ********* system ********, ********, *** peripherals **** ******* *** locks.  ** ********** ********* is ******** **** *** basic ******** *** ******** is *********.

***-**** **** **** **********, software, ********** *****, *****, and ************* ******** **** at ****** $****, *** the *** ***** **** not ******* *******, *****, lock *****, *******, ** position ******* ***** *** double *** ****. **** 'all-in' ***** ** ******* equal ** ******* ********* from ******** ***** ***** 9000 ** ***** *******.

*******,***'* ******* ********** *** not ************ *** ** ********* directly ** *** *** user *** ***** *******. Unlike ***** ** ******** House, ***** ***** ******* contracts *** *** *********** (must ** ******* *******), DSX ***** *** ********** purchase ******* **** ****** without ****** **** ****.

********

*** ** *********** * proprietary, *****-***** ********.  ******** panels *** ** ****** built **** ******* ******* cards *** * - 48+ *****, **** ******** panels *** ***** ************ and ****** *************.

*******, *** ****** **** ****** and ********** ******* *** even ****** *** ************** of *** ***, **.** MHz *** ********** *** be ****.

******** **** ******* ** limited ********** **-*** ***********. ********* ***** **** Aperio ** * ******* firmware ***** ******** **** system *** *** *********.

******* ***** ******* ***********, DSX ** ******** *** configurable ****** *** ********** contacts *** ****-******* ********* controls ** ******* **** custom ************ **** ***** systems, **** ***** ******* or **** *******/************* ***** machinery ******** ** **** & ********** *******. 

Video ***********

***** *********** ** * relative ********, ** *** relies ** ***** ********** companies ** **** *** data **** ***** ********* and **** *** ******* anything **** **** *********** 'live-view' **** **** ******* inside ******. ******** **** video ******** ** ***** searches *** *** ********* in *** *** * separate ******** **** ** used.

**********

***’* ******* ********** *** its ********** '***-**' ******** design *** ***** ********* appearance. ************, * ********* 'always-on' ** ** ****** to **** ************* *******.  Even *****, *****-***** ******* include *******-***** ******* *** IP ***********, *** *** is ****** ***** ****** the *********** ****.

**** ** ** ******* of *** '***-******' *******/**** interface ***** **** ** WinDSX:

Lenel, ******** ***** ***********

*** ***** ****** *******, DSX ** ***** ** incumbents ** ***** ** featureset. ***** ********* **** mapping, **** **** ********, custom *********, *** ***** printing *** ******* ******** of *** *********. *** hardware, ***** *** ** based, ** ******* *** straightforward ** ****.

***'* ******* *********** **** video ** * *** drawback. ***** ********* ****-********* ** major *** *********, ********************** ******* ***** **** more ***** *********** ********.  While ***** ** ******* integrated **** ****-***** ***** offerings **** ******** ******** and *****, ***** ****** it's *** ***** **********, private ******* **** ******** ***.

Comments (13)

Really??

What do they have on the mobile side?

Funny. We are a DSX dealer and their solution to a mobile app is to RDP to the commserver via your mobile phone.

I believe this is how they show off the system in their trade show booth as well.

They recommend these apps for 'iOS compatibility'.

Does it look like this?

DSX Mobile Platform

Low price or software from the 21st century - pick one...

I was an old Fox Pro Rushmore database developer and this smacks of that application interface. Client / Server applications like these need to die a quick death - they are clumsy and do not take into consideration CUA (Common User Access). They are cumbersome and increasingly not supported under modern operating systems unless run in emulation mode. I made the transition to Security Sales / Consulting 10+ years from software development and am constantly amazed at the lack of refinement in the applications being pushed by "old-school" access control providers - ugly and somewhat unusable. I suppose, as an industry, we have just become "accepting" of this kind of crap. Come on - get with the times. It's probably 32bit as well - or possibly running in 64bit wrapper with 32bit calls under emulation. Sorry for my rant - just hate bad interfaces.

I'm with you, Brother Ed!

I actually remember the first DSX system I ever saw. I was on site for a video surveillance project at the time and they asked if we could add onto their system. So I took a bunch of notes and started looking at updating the DSX system. I saw that software and thought, "Wow, and I thought WIN-PAK looked dated..."

That was 6-7 years ago. The software seems to still look the same.

Many companies in the access control and burglar alarm sector are first and foremost hardware manufacturers. They make their money selling panels and devices, and software is given away for free or sold at a very low cost.

Because of this, very little resources are put into software development. Often times a hardware engineer is given the task of coding the software as a 'side job", and uses the software development skills (and tools) that he might have been exposed to back in college. The end-product produced provides basic functionality and is just good enough to get the hardware out the door, but is by no means elegant.

I suspect that DSX may fall into this category, but to their credit, they have a large following of extremely loyal end-users and integrators who feel that the product is "rock solid". I can't tell you how many times I have specified something like Lenel or Software House and one of the integrators submitting proposals has asked to use DSX as a substitution. (the answer is most often "no").

DSX's UI definitely needs a refresh, but it is the most reliable access control system I've ever used. We have installed many DSX systems that have gone 5+ years without a single service call or down time. That can not be said for systems utilizing Mercury or HID hardware.

Apples & Oranges, friend. Things that do more, require more maintenance than things that do less.

The ornamental rock in my front yard requires no maintenance, but my lawnmower certainly does. It doesn't mean I think less of the lawnmower.

I am a DSX dealer and I agree the windows 3.1 feel is old and antiquated. I hate the interface, but once you figure it out, you can make the software do just about anything you want it to. I have a DSX system controlling a jail, we figured out how to make it work for vehicles on a farm with the dual authentication (vehicle fob activates pump for that vehicles preferred fuel source, driver punches his pin for authentication) we have done some real off the wall stuff with DSX because it can, and its just very customizable. The hardware is rock solid, and has out lasted a lot of other pieces of hardware. One of the few places that you can actually call their tech support people and the main software programmer answers the phone (Rusty). Its a little pricey, it feels like the best 1999 had to offer, but its rock solid.

I'm going to make a note to stop at their booth at the next ISC West just to see the Windows 3.1 interface with my own eyes. I'm a kid of the 90's but yikes! I know we almost became a DSX dealer back in the day but ended up not going that route since we had to fly down to Dallas for their training.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Access Control Job Walk Guide on May 22, 2019
Significant money can be saved and problems avoided with an access control job walk if you know what to look for and what to ask. By inviting...
LifeSafety Power NetLink Vulnerabilities And Problematic Response on May 20, 2019
'Power supplies' are not devices that many think about when considering vulnerabilities but as more and more devices go 'online', the risks for...
Facial Recognition Systems Fail Simple Liveness Detection Test on May 17, 2019
Facial recognition is being widely promoted as a solution to physical access control but we were able to simply spoof 3 systems because they had no...
Maglock Selection Guide on May 16, 2019
One of the most misunderstood yet valuable pieces of electrified hardware is the maglock. Few locks are stronger, but myths and confusion surround...
Milestone XProtect 2019 R1 Tested on May 15, 2019
For the past few years, Milestone has released quarterly software updates XProtect VMS platform. What is new and how much impact do the updates...
Access Control Request to Exit (RTE) Tutorial on May 13, 2019
For access controlled doors, especially those with maglocks, 'Request to Exit', or 'RTE' devices are required to override electrified locks to...
Mining Company Security Manager Interview on May 10, 2019
First Quantum Minerals Limited (FQML) is a global enterprise with offices on 4 continents and operations in 7 countries with exploratory operations...
10 Facial Recognition Providers Review (Secutech) on May 09, 2019
Adding to our 19 Facial Recognition Providers Profiled report from ISC West, IPVM focused on facial recognition technology for our Day 2 coverage...
Proxy Access Control Tested on May 09, 2019
Silicon Valley Access Startup Proxy raised $13.6 Million in May 2019, focusing on mobile physical access control. Beyond the fund raising, Proxy...
Restaurant Security Manager Interview on May 06, 2019
Wright’s Gourmet House in Tampa, Florida has been around for over 50 years. During most of that time, there were no security measures in place. Now...

Most Recent Industry Reports

NJ Law Requires Apprenticeship For Public Works Integrators on May 24, 2019
Few integrators do a formal apprenticeship program. However, now a NJ law is requiring any integrator on public works projects (such as state...
Security / Privacy Journalist Sam Pfeifle Interview on May 24, 2019
Sam Pfeifle is best known as the outspoken former Editor of Security Systems News. After that, he was publications director at the International...
Verkada Video Quality Problems Tested on May 23, 2019
Verkada suffers from numerous video quality problems, not found in commercial IP cameras, new IPVM testing of Verkada vs Axis and Hikvision...
Average Frame Rate Video Surveillance 2019 on May 23, 2019
What is the average frame rated used in video surveillance systems? In IPVM's 2011 statistics, the average was 6-8fps increasing to ~10fps in...
Access Control Job Walk Guide on May 22, 2019
Significant money can be saved and problems avoided with an access control job walk if you know what to look for and what to ask. By inviting...
ASCMA / Monitronics Declares Chapter 11 Bankruptcy Plan on May 22, 2019
Monitronics is entering into Chapter 11 bankruptcy. The company, also called Ascent Capital Group Inc., aka ASCMA, aka Brinks Home Security,...
US Considers Sanctions Against Hikvision and Dahua on May 22, 2019
The US government is considering blacklisting "up to 5" PRC surveillance firms, including Hikvision and Dahua, Bloomberg reported, with human...
Dahua USA Celebrates 5 Years of Errors on May 21, 2019
Dahua USA is, in their own words, 'celebrating' 5 years in North America or as trade magazine SSN declared: Dahua Technology finds success in...
Axis ~$150 Outdoor Camera Tested on May 21, 2019
Axis has released the latest in their Companion camera line, the outdoor Companion Dome Mini LE, a 1080p integrated IR model aiming to compete with...
Covert Facial Recognition Using Axis and Amazon By NYTimes on May 20, 2019
What if you took a 33MP Axis camera covering one of the busiest parks in the US and ran Amazon Facial Recognition against it? That is what the...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact