Google / Nest is Destroying Dropcam

Author: John Honovich, Published on Aug 10, 2015

Wow.

The most popular consumer camera has suddenly become one of the most hated.

Just add Google.

In this note, we examine the four main complaints and what this means for the consumer market.

***.

*** **** ******* ******** ****** *** ******** ****** *** ** the **** *****.

******* ******.

** **** ****, ** ******* *** **** **** ********** *** **** this ***** *** *** ******** ******.

[***************]

Dropcam ** ****** **** ***

******* ********* ** ****** ~* ***** ***** ****, ***** ** **** **** ******. *******, ** *** not ***** ****, **** ************ ***** *** ** ******, **** **** ****** ******* ** **** ***. *** ******* quickly ****** **** *******, ****** *** ******** *** ** ******. Combined ********* ***************** *********, ** **** ** *$*** ******* ****** **** ****** / ****.

***, *** ***** *** '*******', ****-****** ***********, *** **** ********. The ******* ***** *** ******, ******** **** '**** ***'. ** our**** *** **** ******* ******, *** '***' ****** ** **%+ **** *** *** ******, with *** ******* *********** ***** ******** ********* *** *********** ***** max ******* ** ****.

Changes ** *********** / *******

*** ******** ******* ********* **% *-**** ******* *** **% *-**** reviews ** ******.

***, *** *** **** *** *** **** **** **** ** those *-**** ******* *** **** **** ****** *** *-**** ******* (i.e., **% *-**** ** **% *-****).

******, *** **** ************** ******* ***** ****** ** ***** *********:

Terrible *******

******* ******* ***** *** **** ***** ***** *******, ** ********* element *** * ******** ******** ********.

****** ** ****** *** *** ******** ** ***** *** ********* speak ** * ****** ********. **** ********* ** *** **** better:

  • "******** ******** *******. **** ***** ******* ** ******* **."
  • "** ******* ***'* **** *** *** ******** ******* ** ********* and **** ****."
  • "* **** ****** **** ******** ******* *** **** **** ******** as ** *** *** ****** ** *******"
  • "* ******** **** ****** **** *** ****, ** ** ****** week, *** ******** ******* ******* **** *** **** ** *******."
  • "* **** ***** * **** *** * ***** ** *** phone **** ****. **** ****** ** ******** *** ******* ***********. They **** ******* ** ** **** ** ******** ******* *** nothing **** ****."
  • "* **** ***** ** ***** ******* ******* ***** *** **** had *****, **** ** ***** ******, ****** ** ******* **** time. ******** ** * *****-**. *** ******** ** "** *** happy ** **** ** **** ** **** **** ******* *** a ***********." ******* ******* ****** ******* ** ** ***** ** difficult ** ***** **** ****** ** ******* *** *****."

Google / **** *******

**** ********** ***** ****** / **** ****** ** **** ******* integrate / ****** ** ***** ***** ********.

*** *******:

  • "**** *** ******* *** ****** ** ****** *** ******* *** camera **** *** ***** ** ****** **** **** ***** (*** Fencing). ***** ******** ** ** *** *** ****/**** ******* ** the **** ********** ** *** ** ******** ** *** **** Cam **** *** ****** / ******* ***** **** *** **** to **** ** *** ******" **** *** ******** ********** ** reviewers.
  • "*** **** **** ****** ******* ** *** ****** ***, ****** or ****** * ****** **** ** **** **** *******. * got ** ***** ********* ****** ** ****** **** ****** ******** (it *** *******) ** * ****** ** *** ***** ** add *** *** ***********. * **** ******** ******** *** **** Firefox *** ******* ***** ****. ** * ****** **** ***** and *** **** *'* **** ** *** ******, ** * tried ** ** ** ****** ***** *** ****** *********."
  • "***** ******* **** *** **** ********** ** ******** ******** (**) or ******* *** **** **** ** ********* ** ****** **. They **** *** **** * **** ** *** ******."
  • "*** ************* ******* **** ***** ** **** ** ** ******* app *** *** ** ** ****'* ******."

Repeat ********* ******

*****, **** ** ***** **** ***** *********, *** *** **** buying ******** *** *** **** *** ***** *** ***** *** upset, *** ** * *********** ** *** ******** *******, **** features *** ****** *********:

  • "******* *** *** ******* ** * **** *******. ** *** easy ** ***, ***** ** *** **, *** * ***** to ******. ****, ** ****** *****! * ****** *** (*) Nest **** *** *** **** **** *** *** **** **** disgusted"
  • "** **** * ******* *** **** ** ****. ***** ************ that **** ****** ** * ***** **** ****. * ****** with *** ***** *******, *** ** *** *** **** ********** is *** ******. *** *** ***** ******* ** **** *** turn *** *** ******. **** ****** *****'* ** ****, ** I *** ****** *** ***, ***** ***."
  • "* **** ********* *** ******* **** **** *******"
  • "* ** ** ************ ** **** ****** ******. * **** had * ******* *** *** **** * **** *** *** been **** ***** **** **."
  • "* **** ** ******* *** **** *** ****** **** *** up. *** ****, *** ** ** *** ******* **'* *** an *******, *** * *********! **** ** *** ******** * used ** ** ******* **** ******* **** **** *** ****** such ** ***** *************, ********-***** *******, *** ******* ** ***** your ****** **** ****** ******* ****** ** ****** *** *** ability ** ********* ** ****** *******"

Complaints ***** ********* **** ******** ******

****** **** ** *** ************* *** **** *** **** ***, the ********** ***** ****** ** *** ** *** ****** ** recorded ***** **** ** ** ********:

  • "*** **** ** *** *** ** ***** $**/***** ** **** the **** ***** ************. ********* **** ** * ********* (*********) webcam. **** ***** * ** *** **** ***** ** ***, so *** ***'* *** ** *** *** ****** *** "*************" really ** ***** **********. ***** *** ***** $***/**** **** **** purchasing ********."
  • "**** ****** **** **** ****** **** ***** ** ** *********** useless ******* ***** ******* ************. * *** ********* **** * ***** be **** ** ****** *** ******* **** ********* * "****** Alert" **** ****-*****, *** **** ** *** *** ****. ** you ** *** *** ** ** ***** $**/*****, *** *** a ****-****-******. *** **** ***** ******* ****** *** ***** ******, you **** **** ** ****** ** *** **** ****** ****."
  • "**'* ********* ****** *** *** *** ***** ************ ** $*** or $*** * ****. *'** ** ********* ** **** **** capable ****** *** ***** *** **** ***** ***** **** *******."
  • "************* **** ****** ** ****** ********* ****** *** *** *** the $** * ***** ************."
  • "** ****** ** ***'* **** **** *** **** ****** *** JUST ********. ** *'** *** ** ***** ** ** ***** from *** **** *** **** ****** *** ********, *'** ***** the *****, *** ******* *** **** **** **** **** ******* to **** **** ** *** ** *** ** ****** **** of **** ****** *** *****."

******, *** **** *** ******** ****** ***** ~$*** ***, ***** is ** *** **** *** ** *** ****** *** ******** cube ** *******.

Big ******* *** ***********

****** / ****'* **** ******* *** ****** ** **** ******* integrate ** **** *** ****** ********* **** ******* ****** *** momentum ** *** ****** ******** ********.

********, *** **** ** *** ****** ** ******** ** *** now ***** *** ******** ******* **** ******* ******* ***** / access ** **** *** ** ******* ***** ******.

** *** **** **** *** ****** / **** ***, **** of ***** ********* **** ****** ********* * ***** ******** ** far, *** **** ** **** ** ****** *******. ****, ***** this ** * ***** *** ******* ****** ***** ****** *** take ********* ** ** **** ********* ** ****** ** ********* recurring *****, ***** *** ******** ** ****** ****** ** **** open ***.

Comments (29)

Undisclosed Integrator #1

08/10/15 03:09pm

*** * ******....** ***....******** **** *** ********....**** ****** !

$***......

Thumbnail profile pic

Ethan Ace

IPVM | In reply to Undisclosed Integrator #1 | 08/10/15 03:20pm

** ****** ******* *** ****** **** *** ***** **** ** ********* ****** well. ***** *** **** ***** ** **** ** *******/*******, *** app *** **** ** ***, *** ***** ******* *** ****. And **** *** ****, *** ****/********/*** ******* ******* *** ****, as ** *** ***** ** *****.

** *** **** ** ****'* ***** *** ********, *** ****'** since ******** ****. *** ***** ** ** ****** ***** **** simply ********* ******* *** ********, ***** ***** ** * *** of * **** ** **** ***** ******. **** **** **** no *** *********, ***** **** ****.

**'* *** * *** ***********, *** ***** *********** ****'* **** particularly ****** *** * ***** * *** ** ********* ****** don't **** ** ******.

Paul Galburt

08/10/15 03:36pm

** **** *** ******** (**** *** ******** ************) ** ********** operation. ***** *** ********* *** ****** *** ******.

**** ********** **** ** *** **** *** ****** ** ***.

"** ****** ** ***'* **** **** *** **** ****** *** JUST ********. ** *'** *** ** ***** ** ** ***** from *** **** *** **** ****** *** ********, *'** ***** the *****, *** ******* *** **** **** **** **** ******* to **** **** ** *** ** *** ** ****** **** of **** ****** *** *****."

**** ********** ***** ********** ********* *** *********** ** **** **** of ****** ** **. ** *** **** ******* ********** *** pet **********.

****** ** ** ****** ********* ******* ******-****. ** **** *** no ***** **** ** *** ***** (** ***** ** ***). Too ***.

***, *** ***** ** ************* **** - ** ** ****** be. * ** **** *** *** ******* ******* *** **** quantitative - *** ***** * ** *** **** ** **** land.

Undisclosed #2

08/10/15 05:22pm

**** ****** **** ******** ******. ;)

Ross Vanderklok

IPVMU Certified | 08/10/15 05:45pm

* **** ******* ******** **** **** ** ******* *** *** from ** *** ******* *** ** *** *** **** *** that ***** ********* ***** *** ***** ** "*** *** **** app **** *** **** **** ** *** ************* ** *** existing ******* ***, ***.." ** ****, * ** *** "*********" anytime ****!

John Honovich

IPVM | 08/10/15 10:11pm

****** *********** ** ****** **** / ******** ****, ** ** this *********.

**** ** *** * ****, *** **** **** ******* * new *******, **************, **** **** *** *** ******* ****** *** ***** *********, such ** ****, ** ********** ************.

******* ** ***** ******* ** **, **** ** * ********* ** ********'* ************:

*** ****** ******** ********, "*** ***** ***** ** **** ******** ********* ****** **** ************ and ******* ***** *** ******." ** *** ***** ****, ***** 'companies' **** ***** ****** ** *** **** ***** ******, *** Google ********.

Thumbnail profile pic

Ethan Ace

IPVM | In reply to John Honovich | 08/10/15 10:22pm

**** ****'* **********.

Keefe Lovgren

IPVMU Certified | In reply to John Honovich | 08/11/15 12:34am

****** *********** ** ****** **** / ******** ****, ** ** this *********.

***** *****'* ****** ****** ** *** ****** ******* ** ****** watching ** ** ******** ** ** **** *** ******* *** the ***** *** *** ** **** *** ** *** ******...

John Honovich

IPVM | In reply to Keefe Lovgren | 08/11/15 12:37am

*** * ******* *** ********** ******** *********** ** ******'* ***** plays * **** ** ***** ******** ** ******** '***********' ******.

Undisclosed End User #4

In reply to John Honovich | 08/25/15 05:07am

******* *****'* **** * ****** *******, ** *** **** *** more ************ * **** ****** *******.

Thumbnail pp 5

Brian Rhodes

IPVMU Certified | 08/10/15 10:53pm

********.***** * ***-***** ************ ***** ********** *******. ** ***** ****'* the **** **********? * **** *** ***** *******, *** **** the ******.

John Honovich

IPVM | In reply to Brian Rhodes | 08/10/15 11:01pm

********. **'******://***.***/

Undisclosed #2

08/10/15 11:30pm

***** ***** ******** **** ** *** ****.

*** ********* **** **** ** ** ***** **** ** ******** mother ****** **** *** ********** **** ** ****** ** ********* typically ***.

** ********, **** **** *** ********* ** **** ** ********* segment ********* *** *** ** *******, ***** ****** ********** **** be ******** ********** **** ***** *** *** **** ** ******** businesses ** * *****.

John Honovich

IPVM | In reply to Undisclosed #2 | 08/11/15 12:35am

** ** *****, ***** ** ******** **** ** *** ** Google *** **** ** *** ** ********, ***** **** ***** own / ******* / ******* *** ************ ********* ******, ****, etc.

Undisclosed #3

08/11/15 12:51pm

**** **** **** * ***** ** ****** ******. .*** ** very ***** ** *** ****** ******* ****** *****.*** ******* ********...*** series ** ***** ********

John Honovich

IPVM | In reply to Undisclosed #3 | 08/11/15 01:32pm

********** ***.*** ******* *** ***** ******** **** * ** *....

**** **** ** **** *** **********, ******* ** ** ****.

Steve Mitchell

In reply to Undisclosed #3 | 08/12/15 11:53pm

***** ** ******** ** ****** *** ** *** ******** ************ related ** ****:

*. ** ** ****://***.***

*. ****** ** *** *** ********* ("****** *** * *** seriously..")

*. ***** ** *** '.' **** ********** *** ****** ******** (ending ** "*** ***** ******** ******")

..** ***** *** ** * **** ****://***.*****.***/#***********

Jason Spielfogel

08/11/15 04:47pm

**** ****. * *** ******** ******** ** ********** * *** Nest **** *** ** ***'* *****. *** *'** ****.

*'* **** ********* **** *** ****** **** ** ******* **** Chinese ******** ** *** ****, *** *** **** *** *****. $129 * ******, ***** **********, ***** **** *** *** *********** space.

John Honovich

IPVM | In reply to Jason Spielfogel | 08/11/15 05:24pm

"$*** * ******, ***** **********, ***** **** *** *** *********** space."

************ ** $***, ** ***, ***** ** * *** ** **** *** many *********** ** ******** **** ** *****, **** *** ******** and *** ******* ********* / ******.

Rodney Thayer

08/11/15 06:02pm

********* ****** **** *** **** ** *******. ***** *** *** customers, **** ** *** *** ********* ** ******'* ********** ** again ***** **********.

Steve Russell

08/13/15 03:44pm
**** ** * ****** **** ********. **** **********, ** * am ** ***** *****, *** * ***** *** **** ***********, fastest *******, *** ******* ******** *** ***** ******* ** ******, right *** ** **** (****.***). ***** **, ***** *******, *******/***-***** options ** **** ****** *******, *** ****** ********* ******* ** a "*****" ********, **** *** **** ********** ** ****** ** the *** ****** ** *** *** ****** ***** ** ****.
Thumbnail profile pic

Ethan Ace

IPVM | In reply to Steve Russell | 08/13/15 04:10pm

*****, *** *** **** ********** ** ****** ** *** ****** in *** ****** *****? **** **** *** ********/****** *** ** add-on ***** *** **, *******? **** ***'* ** ******** ****** or ******* *******, ** ****?

Steve Russell

08/13/15 04:21pm
*****, * ***'* ****** ******* ** *** *******'* ******* *** the ****** ** ** ****** ***** ***** **** **** ** both * ******** *** ** ******/******* ***** ****** **** *** recent ****** ** ***** ***** ********* ******. **** *** ***** used ** * ********, * **** *** *** *********** ** IR *** ***** ********* ** ******** **** ** *****/****** *** its *** ******* *** ******* ******* **** ** *** ** mounted ***** * ******* ***'*...********* *** ****** ******* * ********.

Todd Morris

08/18/15 02:45pm

*****, * **** *** **** ******* * ***, ** ***** quite ***** *** ***** *** * *** ** * ****** system **** *****.***. *** ** ***** **** ******* ***** ******* that ***** ** ** * *******.

* ****** ** *** **** ***** ** *** *** *** confused ** ** *** **** ****** ** **** ***** ** a *** ***** **** ** **** ****** **** *** ** plans ** ******* *** *** ****** ** ******* ***** (***** than ******.) *** *** **** ** ** * **** *** of ******** *****. ******* **** **** ****** ** ** **** to **** ***** *** *** **** ****** **** *** *** ;-)

***** *** ******* ********* **** ** ****** **** *** **** business **** **** **** **** *** **** ** * ****** company ** ****.

* **** ******** ** **** ** *** ** **** ** they ******* **** **** ***** ******* ******.

Thumbnail profile pic

Ethan Ace

IPVM | In reply to Todd Morris | 08/18/15 02:51pm

** ** ******, * ********* **** ****** **** ***** ******* they **** ****** ** *** **** ** ****** **** *** acquire ****. ** ***, ** *****'* **** ** **** ******!

Thumbnail last saturday

Mark Jones

12/12/15 09:22pm

**** *** ***, * *** *** ****** *** ****** ******* today. * **** **** ** ***, ** ** ****** **** to *******. *** ***** **** ** ******* ** **** *** after * ****, *** **** *** *** *** ***. ****://******.***/**/

John Honovich

IPVM | In reply to Mark Jones | 12/12/15 09:57pm

****, ******, * *** *** **** *** ******, ** ******* to ** * ******** ** ******* *** ** ******** **** -******* ***** ******* ****** ******* ******.

**'* * **** **** *** * *** ** ********* ****. It's ****** **** ** **** **** *** **** ****** ** noted.

Nicolas Heyman

12/13/15 01:25am

* *** *** *** ****** **** ****, *** *** *** read ** ** ** ***. ** ***** **** ***** *** of ***** ** *** ******** **** ** ******* *** ******* model, *** *** ********* ** ****** *** ******** ** ********, so *** ***** *********** ** *********..., ** *** **** ****, the ********** ****** **** **** ** ***** * ****** ***** of ********, *** *** ******** ***** ** ** * **** difficult ***** ** ***** *** ****.

John Honovich

IPVM | 02/16/16 12:45am

*** *******:**'** ******* ***** ******** ** ****, *** *****-**** ******* ****** bought *** $*.* *******: "**** *** ** ******** ******* ***** ** *** "****** ****** time" ******* ** *********** ********* *** * ************ ********** *********."

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