Honeywell Discontinuing DragonFly

Author: Brian Karas, Published on Oct 05, 2017

DIY is a big trend in the intrusion market and threat to incumbents.

However, Honeywell is discontinuing their DragonFly DIY video-verified alarm, less than 2 years after the product was first announced, a year and a half after Honeywell paid $123M for the parent company (RSI / Videofied) of this offering.

IPVM got confirmation from Honeywell about the reason for the abrupt end of life for DragonFly. Inside, we examine Honeywell's decision and provide details on when users can expect their units to stop functioning, and what resolution they have with Honeywell.

*** ** * *** ***** ** *** ********* ****** *** threat ** **********.

*******, ********* ** ************* ************** *** *****-******** *****, **** **** * ***** ***** *** ******* *** ***** announced, * **** *** * **** ************** **** $**** *** *** ****** ******* (*** / *********)** **** ********.

**** *** ************ **** ********* ***** *** ****** *** *** abrupt *** ** **** *** *********. ******, ** ******* *********'* decision *** ******* ******* ** **** ***** *** ****** ***** units ** **** ***********, *** **** ********** **** **** **** Honeywell.

[***************]

Discontinuation ******

********* ******* ********* ***** ** **** **** ******* **** ** discontinued ******** **, ****.*** *** ******* ** **** *********** **** ********* **** "***** ** *********** ********* ** *** DIY ***** ** **** ** *** ********* **** *********".

Refund *******

***** **** ***** ******* **, **** ** ****** ***** ********* equipment *** * **** ******, *** ******* ** ******** ** the ************:

*** ******* *********** *** ******* **** ***** **** ****** ********* of *** ****** *********** ** **** **** **** ***** ******** invoice.

Customer ******

**** ** ****** **** *** **** ******* ***-**-****'* **** **** handled, *** *************/****'* ****** *************** ** ******, **** ** ******* *******. *******, ***** ***** **** ** uninstall *** ******** *** ******* **** **, *** *** ********, etc. ********, ** **** ****** ** *** * ***********, **** will **** **** ******, ******* *** ***** **** *** *******. Honeywell **** ** ************** ***** *********** ******* ** ******* ** a ******.

Dealers ********

* ****** ** ********* *** **** ********* **** ** ******** dealers, **** ******* *********** ****** *******, *********** ******* ********* *****:

Limitations *********

*** ******* *** ***** ** *** *************** ******* ******** ** ********* ** ****. ***** ********** *** **** ***, ******** **** "***" ******* when ********* **** **** ** ****** ** ***** **** *****. DragonFly ****** ************ **** ***** ********* ********* *** ********, * common *********** **** ******* *********. ** **** ******** * ******* $10 ******* ************, **** * $* ******* ******** ***, ** get ***** *************, *** *** **** ** ************ ***** **** would ****** ** ** ******** ** ***** ********** ****, ****** it *********** ********* *** ********** ******* ************* *** ***********.

Replacement ***** ***********

*********'* ****** ** *****, *** ********** **** ********** ******** **** the *******, ******** *********** ******** **** **** ******* ******* *************, likely **** ******** ************. ********* ******:

********* *** ************ *** ** ******** ******** ************* **** **** serve *** ****** ** ******** **** *********

****** ********* ***** *** ******* ********* ** ***** *** ********, presumably **** **** ** ****** ****** * **** ****** *** offering, **** ****** ********** **** ****************.*** ********** **** * ******* *****, **** ********* ************** ******* ****** ****** ** *********, *********/**** *********** ******** ** **** ********. ********* *** * ****** ******** *****, *** ***** ********** on **** **** * **** ** ** **** *******.

Challenges *** ********* ** *** ******

********* *** **** ********** ** *** ***** *******, *** *** company ** **** ******** ** *** ****, ****** ** **** difficult ** ** ****** *** *********** **** ******** **** ****, Simplisafe,*****, ***. ********* *** ************* *** **** ***** *** ***-**** offerings, ***** **** ******* ** ***** * ******* ****** *** DIYers, *** ******* **** **** ** ******* ******* **** ******** options *** ******** **** ******* ** ***** ******* *** ***********. Offering **** *** ******* *** **** ******** ***** ***** ********** base *** ***** ************ ********, * ********* **** ***** ***-******** alarm ********* ** *** ****. *******, **** ***** *** *** market *********** *********** *** *********.

Comments (6)

******* ********* **** ** *** ****** *** ********* ** ******* in * ******** ******** *********** ** *******.

* ***** *** ******* **** *** ** **** ***** ******** as *******, **** *** ***.

*** ****** **** ** * ****** *** ** "***** ******" the ***** **** **** **** *** ****** ****** *** * way ** ********* *** ***** ******.
******* ** ** * ****** ***** ***** ** *** ***** the ****** ** **** ***** ** ***** ******* ******** ***** it *** ***** **** *** *** *** ***** **** *** product *** *********... **** ******* ** *********'* ********* **** *** lack ** ********** **** **** *** *******.

*'* *** ********** *** **** ****. *** ** *********'* ******** DIY ********* ****** *** ********* ************** *******?

** ** ** **** ******* ************ **** ********* ** ******** things ****** * *****? (**:*** ** ** **** *** ** ************ **** ** ****)

*** ** *********'* ******** *** ********* ****** *** ********* ************** related?

**** ********:)

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