Honeywell Discontinuing DragonFly

By Brian Karas, Published Oct 05, 2017, 08:42am EDT (Info+)

DIY is a big trend in the intrusion market and threat to incumbents.

However, Honeywell is discontinuing their DragonFly DIY video-verified alarm, less than 2 years after the product was first announced, a year and a half after Honeywell paid $123M for the parent company (RSI / Videofied) of this offering.

IPVM got confirmation from Honeywell about the reason for the abrupt end of life for DragonFly. Inside, we examine Honeywell's decision and provide details on when users can expect their units to stop functioning, and what resolution they have with Honeywell.

Discontinuation ******

********* ******* ********* ***** ** **** them service **** ** ************ ******** **, 2017. The *** ******* ** **** ***** [link ** ****** *********] ****** **** ********* will "***** ** *********** ********* ** the *** ***** ** **** ** the ********* **** *********". 

Refund *******

***** **** ***** ******* **, **** to ****** ***** ********* ********* *** a **** ******, *** ******* ** outlined ** *** ************:

*** ******* *********** *** ******* **** users **** ****** ********* ** *** refund *********** ** **** **** **** their ******** *******.

Customer ******

**** ** ****** **** *** **** product ***-**-****'* **** **** *******, *** example******/****'* ****** *************** ** ******, **** ** ******* *******. *******, users ***** **** ** ********* *** ******** and ******* **** **, *** *** shipping, ***. ********, ** **** ****** to *** * ***********, **** **** also **** ******, ******* *** ***** that *** *******. ********* **** ** recommendation ***** *********** ******* ** ******* to * ******.

Dealers ********

* ****** ** ********* *** **** ********* this ** ******** *******, **** ******* the ******** ****** ******* [**** ** longer *********], *********** ******* ********* *****:

 

Limitations *********

*** ******* *** ***** ** *** legacy********* ******* ******** ** ********* ** 2016. ***** ********** *** **** ***, offering **** "***" ******* **** ********* have **** ** ****** ** ***** 720p *****. ********* ****** ************ **** ***** ********* platforms *** ********, * ****** *********** with ******* *********. ** **** ******** * minimum $** ******* ************, **** * $5 ******* ******** ***, ** *** alert *************, *** *** **** ** integrations ***** **** ***** ****** ** in ******** ** ***** ********** ****, making ** *********** ********* *** ********** limited ************* *** ***********.

Replacement ***** ***********

*********'* ****** ** *****, *** ********** from ********** ******** **** *** *******, indicate *********** ******** **** **** ******* similar *************, ****** **** ******** ************. Honeywell ******:

********* *** ************ *** ** ******** products ************* **** **** ***** *** market ** ******** **** *********

****** ********* ***** *** ******* ********* on ***** *** ********, ********** **** will ** ****** ****** * **** robust *** ********, **** ****** ********** with ****************. *** ********** **** * ******* *****, **** companies ************** ******* ****** ****** ** *********, *********/**** *********** ******** ** **** ********. ********* *** * ****** ******** brand, *** ***** ********** ** **** **** a **** ** ** **** *******.

Challenges *** ********* ** *** ******

********* *** **** ********** ** *** alarm *******, *** *** ******* ** also ******** ** *** ****, ****** it **** ********* ** ** ****** and *********** **** ******** **** ****, Simplisafe, *****, ***. ********* *** ************* *** been ***** *** ***-**** *********, ***** cost ******* ** ***** * ******* factor *** ******, *** ******* **** have ** ******* ******* **** ******** options *** ******** **** ******* ** trade ******* *** ***********. ******** **** DIY ******* *** **** ******** ***** large ********** **** *** ***** ************ products, * ********* **** ***** ***-******** alarm ********* ** *** ****. *******, this ***** *** *** ****** *********** challenging *** *********.

Comments (6)

Another potential nail in the coffin for Honeywell at present in a volatile changing marketplace at present.

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I think the mistake here was to sell those products as cameras, they are not.

The camera here is a simple way to "video verify" the alarm that came from the motion sensor and a way to eliminate the false alarms.
Selling it as a camera would bring to the table the claims on poor video or other lacking features while it was clear this was not the point when the product was developed... pure mistake on Honeywell's marketing team and lack of understand what they are selling.

Agree: 1
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I'm not connecting the dots here.  How is Honeywell's upcoming DIY intrusion system and Dragonfly discontinuance related? 

Or is it just another illustration that Honeywell is changing things during a reorg? (ie: ADI To Be Spun Out of Honeywell for more on this)

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Informative
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Funny

How is Honeywell's upcoming DIY intrusion system and Dragonfly discontinuance related?

Good question :)

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