Cyber Security For Video Surveillance Study

Author: Brian Karas, Published on Apr 27, 2016

This study provides the foundations for video surveillance professionals to understand the importance of cybersecurity, what is being done to enhance cybersecurity and what providers are viewed as the best and worst at cybersecurity.

100 integrators answered the following 5 open-ended questions on cyber security:

  • How important is cyber security in your customers' decision making process?
  • What type of customers are most concerned about cyber security? Why?
  • What steps do you take to ensure cyber security for your customers video surveillance systems?
  • Which security manufacturers do you feel are strongest in terms of cyber security? What do they do that makes you feel this way?
  • Which security manufacturers do you feel are weakest in terms of cyber security? What do they do that makes you feel this way?

They provided detailed color commentary on each point, so you can understand their mindset and approach.

Summary

The key trends revealed in the study:

  • Overall, cyber security is not very important for customer's decision making process.
  • The 4 segments showing highest cybersecurity concern were government, banking, education and healthcare
  • Steps taken to secure systems were generally basic. While various techniques were mentioned, changing default password was the most common.
  • Western video surveillance manufacturers were viewed as the strongest in cyber security.
  • Chinese, and specifically Hikvision, was selected as the weakest in cyber security.

Full details, integrator explanations and our analysis is shared inside.

**** ***** ******** *** *********** *** ***** ************ ************* ** understand *** ********** ** *************, **** ** ***** **** ** enhance ************* *** **** ********* *** ****** ** *** **** and ***** ** *************.

*** *********** ******** *** ********* * ****-***** ********* ** ***** security:

  • *** ********* ** ***** ******** ** **** *********' ******** ****** process?
  • **** **** ** ********* *** **** ********* ***** ***** ********? Why?
  • **** ***** ** *** **** ** ****** ***** ******** *** your ********* ***** ************ *******?
  • ***** ******** ************* ** *** **** *** ********* ** ***** of ***** ********? **** ** **** ** **** ***** *** feel **** ***?
  • ***** ******** ************* ** *** **** *** ******* ** ***** of ***** ********? **** ** **** ** **** ***** *** feel **** ***?

**** ******** ******** ***** ********** ** **** *****, ** *** can ********** ***** ******* *** ********.

*******

*** *** ****** ******** ** *** *****:

  • *******, ***** ******** ** *** **** ********* *** ********'* ******** making *******.
  • *** * ******** ******* ******* ************* ******* **** **********, *******, ********* *** **********
  • ***** ***** ** ****** ******* **** ********* *****. ***** ******* techniques **** *********, ******** ******* ******** *** *** **** ******.
  • ******* ***** ************ ************* **** ****** ** *** ********* ** cyber ********.
  • *******, *** ************ *********, *** ******** ** *** ******* ** cyber ********.

**** *******, ********** ************ *** *** ******** ** ****** ******.

[***************]

Low **********

**** ********* **** ***** ******** ** *** ********** ** ***** decision ****** *******.  ****** **** ** *** ********* ********* ****:

******** ************ *** ***** ***** ** *** ****** *** *** ********:

  • "** ** *** ********* ** ***"
  • "** ********* ****** ******* * ******* **** ************* ** ***** decision ****** *******."
  • "*** *** ******* **** ***'* **** *** *****"
  • "* ******** ** *** ********* **** ** **** ********** **** don't ****** **** ***** ***** ******** ******* ** *** ************ systems."
  • "******** *** ********** ******** ** *** *****, *** **** **** are *** *** ******* ** **** ****** **** **** **** the **** ***** *** ******* **** **** **** **** ****** to ***."

******* *********** ********* **** ******** *** ** **** ********* **** aware ** ***** ******** *****:

  • "** **** *** ** **** ******* ******* ***** **** ***, but ** *** *** **** ** **** * **** *** why ** ** *******."
  • "*** **** **** *** ******** ***** **** **** **** ****** be."
  • "** ** ***** ********** ***** ******* ** ***** *********."
  • "*'* *** ****** ***********. *** **** **** **** ******** * threat ** **** * ***** *** ***************."
  • "** **** ****, **** ****** ** *** **** *** ******* still, *** ** *** ********** ******** ** ** ** ***** attention."

**********, *******, *********, ********** - **** ***** ******** *****

***** ********* *** ***** **** ********** ************ **** **** ****** ** have ****** ******** ****** ***** ********.

  • "******** *** *** ** ***** **** *********. ** ********* **** remote ****** ** *** ********* ** ****** *** ********* ******. Some ****** ** ** *** ***** ********* *** ***** ******."
  • "****** *********, ********* ** ************* ******* *** **** **** *********"
  • "******* *** **** **** ********, ******* **** *** ******** *********** & ******* **** ********* ****** ********* ** **** ******* **** be ******** **** ** ************ ****."
  • "*** *** *********, **** **** *** ***** *** **** **** at ** *** ** **** *********."

*****, ********** ********, ******* *** ********** ************* ******** **** ** IT ********** **** ** *********** *** ******* ********. ***** ************* have **** ********* ** ****, ** ******** *********. 

  • "********* *** ** ********* ** **** *** *** ***** **** often"
  • "****** ** ***** ********** *** ** ****** ********** ** ** site ** ********** ***** **** ** ************* ** *** *********** to **** ******** *****."
  • "********** - **** ****** *** ** ******** ********"
  • "*******, ******* **** **** ******* ********"
  • "********* ******, *** *****, **********. **** *** ******* ***** ******* taking **** ***** ******* *** ****** ** **** ***** *** video ************ ******, ** ***** *** ***** ************ ****** ** a ******** ** ***** *******."
  • "********** *** ***** *** **** ********* ***** **** **** ******** data ** **** *** ******** ******** ******* *** **** ******* were *********."
  • "*********, *******, *********. **** **** **** ******** *** *** ******* FBI ********* ***"
  • "*** **** ** *** ****** **** ** *********, ** *** concern ** ******* *** ******** ** *** *** ********** ******. It ** ****** ** ***** *****. **** ** *** ************* clients *** **** ** *********, *** **** **** ********* ***** to **** **** **."

**** *** *********, ******* ********* ** *** **** ***** ******** ** a ******* ************* *** *** ****** ************* **.  ******* ************* are **** ****** ** ** ****** *******, *** * **** breach ** **** ****** ** ****** ******** ****.  

Methods *** ******** ********* ****

******** ******* ********* *** *** **** ****** **** ***** ** enhance ***** ********.

***** **% ** ********* ********* **** **** **** ** ******* ********.

********* ** ********** ******** **** ********** ******:

  • "********** ****** / ****** ******** ** ** *** ******** (********* ** physically)"
  • "******** ******* ********"
  • "** ***** * ******** ******** ******* *** *** ***** ****** or *** *****."
  • "** ********** ******** *** ***** ************ ******* **** ***** ******** (internet, ********* *** ***.)"
  • "******* *** ***** ****** ** * ******** ******* ** ****** VLAN ** ********"

********** ** ******* ***** ** **** ****, ****** *** ** consistently ** ***** ** ********:

  • "*** ** ********** (*** ****** ***********, *** ******** ************."
  • "** **** *** *******, ** *** *** *** *** ********** between ******'* *** ******."
  • "********* ******* * ***. ***** ******** *** *********** ********* *** also **** * *** ***** ****** *** *** ******* ****** app **** ***; ** **** * ******* *********** *** ****** encryption *** *** ***, **** **, ** ** *******, *** most ****** ******** ** *****."
  • "****** ********** *** ********* ** *****."
  • "****** **********(*****, ***) ** *********** **** *******, ********** ** ***** on **** ******, ***** ************ ** ******* ************ ** *******, etc."
  • "*** ********* ********* ********** **** ***** ******** ****."

******* ******** *** ******** *******, *** ********* ****-***** ******** **** listed, *** *** ** ********** ** *** ***** *****.

*********** *****, ** ******* ******* *******/************ *** *** ******** *********.

******* ** *** ********* ** ********** ** **** ************** *** cyber ******** *** **** **********:

  • "** ******* ********* ****** ***** ******** *********. ** **** ***** like ** *** *** ***** ********** ** ** ** ** them."
  • "*** ****** ********* *** **** **-***** ** ********* ** ******** third ***** ** ********* *** ** ****** ****** **********."
  • "** **** **** ******* **** ***** ** *********** ** ******* to ***** ***** *** **************."
  • "***** ** ***** ** *******"
  • "** ***** ** ** ** ******'* ** *********** *** *** internal *******"
  • "** ********* *** ****** *** ****** *** *********** ******** ******** on *** ****** *******."
  • "**** ****** ** *** - **'* ** ********'* ********* ******** and ** ********** **************"

**** ******** ***** *** **** *** * ***** ******** *** has ** ** **********, *** ** *** **** ** ****** organizations ** *** ** **** ** ***** *** ******** ** decide *** ***** ******** ******** ******* *** ***** ** ** remotely ********, *******, ** ********* ** ***** ********.

Manufacturers ****** ** **** ******

****** ************* ******** * *** **** ***** **** *** ********* in ***** ** ********* ********.

**** *** ** *** *** **** *****, **** ****** *** third ** *********:

  • "****. **** ***** *** ******* ** ********* ***.** *** *** up ***** ******* *** ****** ************* ***** *** **** ******* cybersecurity ****** ** **** ** ***** *********** *** ********* ******."
  • "****, **** *** * **** ******* ******** ********."
  • "**** **************. ****'** *** **** ************ ** **** ** *** actually ***** ***** *************"
  • "**** *** ***** *** ***** ** ***** ******** *** **** specific *********** **** ** ********* ** ****."
  • "**** *** *** * ***** ******** ***** *** ***** **** dedicated *********. ***** ***** ********* ***** ** ****** *****, ****** if ***'** *** *******, **** *** ***** ** ***********"
  • "*** ****** *************, **** ****, ***** *** *********** ** ********* any ******* ****** ***** ********, **** ** *** ***. ***** manufacturers, ***'* ***** ** ** ****** ***** ******* ***** *** related *********."
  • "**** **** ** ** * ****** ** ********."
  • "**** ***** ** **** ** **** ***'* **** ******* ********* on ***** ********, ****** *** *** *** **** ************."

**** **** *** * ********* ***** **** ******** *************** *** ********* ******** *** **** ********.

* *** *********** ********* ***** ****, **** *** ****** *** **** of ****** ***** ***** **** ** **** ******* *** ******* commenting:

"**** - ******* ** ***** ******* **** .*** ******** *** software (**** ***** ******* ******), ******** ** **** *** ******* (VMD3, ***), ******** ** ******* **** *** ******* ************* ** cameras (******** ***** *******, ***) *** ***% *******-**** *** (*** that ** ***** *** ***** ***). ****, **** ***** ***** passwords *** ***** ***** ***** ******* ******** **** ********* ******** guesses."

********:

  • "********'* *****-** **** ******** ******, ****** ****** ******** *******, *** easily-visible ****** ** *********/*********** ******* ***** **** **** **** ** my **** ** ****."
  • "******** **** *** ******** ******** ***** ** **************, ******** ********** (******* cameras & ***, ******* ******* & *******)"
  • "******** - **** ** **** ** **** ***** *******, *** their *** ******* **** ** **** * ****** ********** ******* their ********."

 *****:

  • "***** - ********** ******** *** ***** ********* ********"
  • "***** *******, ******** ************ *** ********* ********."
  • "***** ** ***** ***'* ** *** ***** ** ******* **** the ****** ** * *** ***** *** ****'* **** ** the *** *** ***** ******** ****** *** ********** **** ****** takes ** ** *** **** ***** ** ***** ** **** cyber ******** ** *** ****."

***** **** *** * **** ******** *****.

*******:

  • "** *** ***** ******* *** ***** ******, **** **** ******** security ********, ****** **********, *** *******. ******** ******* **** ******* Enterprise ******* ********* *** ********** ********* *** **** ****** ************ regarding ** ********."
  • "******* ** ****** ***** ******* ** ********* ********** *** ** easily ********** ** ******* ******."
  • "******* - **** *** **** ** ** ** ******* *******"

******* ***** * ********* ***** ********* ** ***** ******* ******

*********:

  • "********* ** ****** **** - **** **** **** *********** ******** to ****** ******* ***."
  • "********* - **** **** ** **** ******* ******* *** **** to ***** ** *** ****** ****** ********. ******** - **** do **** ** **** ***** *******, *** ***** *** ******* seem ** **** * ****** ********** ******* ***** ********."
  • "*********, ****, ***** - **** *** **** **** * **** hard **** ** ***** *** ********** *** ********, ***************, ******* ***** papers on **** ********* *** *** ***** ******** ******* ******."

China / ********* ** ***** ******

*** *** ***** ****** ********, ********* *** *** ************* ********* brand, ***** **** ** **********, *** ******* ****** ********* "******* cameras" ** ******** *******.

  • "********* - **** ******* ** **** *** **** ********."
  • "*********, ** ***** **** ******** ******** ****** *** ************** ** their ***. **** ** ** ******."
  • "*********, * ***** ****** ***** ******* ********** ****** ** ********* via ********* **** *** ******'*."
  • "********* *** * *** **********, ***** *** *****"
  • "********* *** *** ***** *************. **** ****** ***'* **** ** don't **** *** ********* ** ****** ***** ******* *** ******."
  • "********* - ******** ******** ********** *** ******* ********** *********** **** the *******."
  • "*********. **** ******* ***** ***** ** **** *** ****** *** default ********* *** ********* **** ***** ******* ******** ******** *** I ***** ***'* ******** ***** *** ******** ** *** ********."
  • "**** ****** ** **** **** **** **** **** ** *****, but ***** ** ** *** *** *****. *********, *******/******/*******, *** others **** **** *** ******** ****** ***. ************, ***** ***** allows ***** ****** ***** ******* ***** *** **** ****** ** disabled. ********* *** *** **** ***** *****, **** ** ***** have **** *****. ******* ******* ******* **** ******* **** * bug **** **** ****** **** *** *** ********* ** *** camera, **** ******* ********** ** ************* ******* **** ***** *** be ****** *** **. *** **** ****** ** ***** *** browser **** ** ***** ** *** ***."
  • "*********, ** ***** **** **** *** ****** ** ***** ********* up. * ** ****** ***** ****. **** ***** ******* *** don't ***** ****. **'** ******* *** * *** ********* ********."
  • "*********. ****** **** **** **** ************ ***** ***** ********** *****, they **** *** ** ** ******** ** ******* ********. ***** needs ** ** * ******* ** ******** ** * ******* concern--not ** ************."
  • "********* *** * ******** ** *** ********* ***** ****** ***** offices."
  • "*****. **** **** ***** **** **** ********* **** *** **** to **** ** *** ******** ** ** ****** *** **** you ******* *** ****** **** * **** ******** ** *****, anyone **** *** ** ****** ** *** ****** *** *** in."
  • "*** ***** ******* ******* *** *** *****... *'** ******* **** that **** *** **** ***** ***** **** *** **** ****** as * ******* ** *** ********."

********* **** **** ********* ****** **** ** ***** *******, **** * **** ** ****** ****** and * ***** ******** **** ********* *****.

Comments (3)

Undisclosed Manufacturer #1

04/28/16 12:06am

******* * ****** ***.. *** ****** *** *******, ***** ** your ** ******, ****** **** ***** ** * *** *******. Which ** **** ******* *** ****.

*** ***** *** *** ********* *******! ( ***'* ** ****** it's *** **** ****! )

*** ****** *** ****** ** *** ****** ****** *******!! ***** refresh *** *** ****. ****'* *** ****** ****** ****** **** arrow ** ** ** *** *** **** **** ** ****-***** browser ********** *****.

*** ** **** *** **** ******** * *** ** ****** what ** ***** **. *** ****** ** **** *** ** weak ** ******** **** ******** ** ******** ** ******** / passwords ** ***** **** ** **** ****. *** *********** ****** is *** ********* ***, **** **** *** *** **** ** passed ** *** ******* ** **** ******* ********!

*** ** *** ******** **** ******* **** *** **** ***** and **** *****, **** *********, *** ******* ******* ******* *** find *** *** ********* **** ***** **** ***.

*** *** ***** **** ** ****** ** ****** *** ****** item **************

**** **** **** *** **** *** ****** ** ******* ** the *******. ***** **** *** ****** ****** **** *********, *** such.

*** *** **** ****, *** ***** **** **** **** ** firmware ****** *********, ** **** **** ** ***** **** **** dangerous ********, ** **** ** ******* ********, *********, *** ***** telnet *** **** ****** **** ** ** ** **** ***** text ********.

*** ** *** ******** ** **** * **** ** *** more ******* ****** ***** ** ***** **.

** *** **** ******* ** ******, ** **** ** **** basic ***** ** *** **** **** ****** ** ******** *******. Just ***'* ****** **** *** *** **** ******* *********, ** least *** ***.

Undisclosed Manufacturer #2

04/28/16 01:01pm

** ******** ** *** *******, * ***** *** *** ******* Unified ****** ********, *** ** *** ******* ** *** *******, has ************ ** *********. *** *** ** ******* ************.

Undisclosed Integrator #3

04/28/16 01:18pm

* **** ** * ***** ******* ** * ****** ****** using ********* *******. *'* ******* **** ** ********* ** **** some "*********" **** ** ***** **** ******** ***** *** ******** issues **** ********* *** *** **** *******. *'** **** *** results ** ** ***** ** ********.

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