CDW Favorability Statistics 2021

By Ethan Ace, Published May 24, 2021, 01:35pm EDT

CDW is one of the largest IT distributors in the world and a common choice for end users buying direct. How do security integrators feel about them?

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Inside this report, we examine statistics and commentary from 200+ security integrators on CDW's positioning, pros, and cons.

Negative *** ************

***'* ************ *** *** -1%, **** ***** */* of *********** ****** ******* opinions *** ******* */* not ******* ****** ** answer.

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Better ***** / ****** ************ ** **

*** *** ****** ***** in *** ** *** slightly ******** (*** +*%), with ***** ** *** Know ******* *** **** neutral ********. ** ********, CDW's *** ************ ******* the ** *** -*%, but ****** */* *********** did *** **** ****** to **** ** *******.

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Key ******

***** **** *** *** themes **** ********** *********:

  • **** ** ******/*********** ********
  • ****** ******
  • ***** *********
  • ******* *****
  • ****** ***********

Sell ** ******/*********** ********

*** **** ****** ******** comment ***** *** *** that **** **** ** anyone, ********* *** *****, with **** *********** ****** them ** ***********.

  • "***** *** ********. *** user ** ******** **** ordering ***** ****** * complete ******. *** ***** dealers ** ***** ***** margin ***** *** ******* in ***** ******* ** installation. ** **** ******* it's * **** ** the ******. ***** ** not **** *** *** industry."
  • "*** ******* *** *** same ********, **** *** on *** **** **** we **. **** *** not ****** * *********** since **** **** ** end *****, ******* *** so **."
  • "*** *** ***** ** personnel ** **** ****** to *** *** ****. For **** ****** ** prefer ****** ***** ** other *******."
  • "***'* *** **** *** the ******* *** ********** people * **** *** do. ****** ** **** anything ** *******."
  • "******** **** ***** *********. We *** ********* ****** to *** **** *** to ******* ************ *** avoid ** *** *****. Better *** ********** ******* standard ***********."
  • "* ** *** **** that **** **** *******. People *** ******** **** there **** *** ********** what **** *** **********."
  • "******* ******** ******** ** end *****"
  • "***** ****** ** *** customer ** *** **** cost ** **** **** we *** *** ** for."
  • "**** **** **** * competitor *** *** **** a ***********, **** ** Anixter."
  • "**** *** ********* ************ selling ******** *** ****** be *******."
  • "**** *** *** ***** competitive *** **** **** direct ** *** ****"
  • "**'** **** ****** ****** all ** ******* **** them *** *****. * don't **** *** **** are **** ** **** "Dealer ****" ******** ** anyone **** ** *******."
  • "**** *** *** *** ball *** ***** **** fr ************ ******** *** our ******* ***** ** them ******* **** *** our *** ** ***** of ******* ***** ** but * ***** **** just **** *** **** to *** ****."
  • "**** **** **** ** anybody *** ******** *** integrators."
  • "**** **** *** ** undercut ** ** **** direct ** ********* **** possible. **** *** ***** website ** *** *********** pricing *** ******."
  • "*** **** ******* *** resellers *** *** ***** to ********** *** *******. Also, **** ******* ******* knowledge **** *** ***** that * **** ********** with."

High ******

*********** ********** ********* **** CDW *** ****** ****** than ***** *******, ******** margins:

  • "***** ** **** *** much *** ** ***** a **** *****. ****** are ********* *** ****."
  • "*** *** ********* *** you **** ** **** a **** ** *** if ********* ** ** stock. ** ******** **** to **********.*** * *** years ***... ***** ****** and **** **** ***** information."
  • "*** *** **** ***** a ******* *** ********* products ** ********* **** do *** **** * need *** *** ************ services *** **** * source **** ******** **** with ******** *********. ******* is ****** **** ** can ********* ******* ** our ********* ** **** cases, *** ** **** our ******* ******* **** for **** ***/* *** offer ** * ******* shipper ** ********."
  • "********** **** ******* ****** than ** ***."
  • "*** *********** ** * distribtor ******** ** ******* on **** ********."
  • "******* **** ** **** items"
  • "******* ** *** **** to **** * ******."
  • "*** **** ******* *** resellers *** *** ***** to ********** *** *******. Also, **** ******* ******* knowledge **** *** ***** that * **** ********** with."
  • "*** *********, ** ***** like *** ***** *** more ********* ******"
  • "**** ********* ******** ** other *******."

Broad *********

***** ********** ********** ******* CDW's ***** ******* *********.

  • "**** ********, **** *** many ******** **** ** previous ********. ******* ******, usually **** **** ***** within * **** ** two. ****: **** *-**** time ** *** **** they **** *** ****** product/inventory"
  • "*** *** * *********** selection *** **** ******** service, ******* ******* ** generally ****** **** *** be ***** ********* *** shipping ***** **** **** the **** ****** ****** for **."
  • "***** *********, **** ***'* give **** ********, * can ****** **** ********* cheaper *********. ******* ***** reps."
  • "***** ****** *** *** generally **** *****. *** their ******* *** **** decent *** **** ***** have * **** ********* of *****."
  • "** *** *** *** most/all ** *** ** purchases. **** *********, **** customer ******* *** **** prices. **** ********."

Support *****

******* *********** ***** ********** of ***'* ******** *******, calling **** *************.

  • "*'** **** * *** customer ***** ****; ****'** always ******** * **** value *** **** *******, in ** **********."
  • "************* ***** **** *** comprehensive ******* ****"
  • "**** ******** *******."
  • "***** *******"
  • "** *** *** *** most/all ** *** ** purchases. **** *********, **** customer ******* *** **** prices. **** ********."

***** ****** **** **** had ************ ** ****** "no" *******:

  • "**** *** ******* ** a ***** *** ******. No *******. **, **** hard ** ******* **** them."
  • "**** **** ******** **** a ******* ** ******* no ******** *******, *******!"
  • "**** * ******* ****** for ** *********. **** so ***. ******** ****** of ******* *** ************ support **** **** ***** and ****. **** ***** onto *****, **** *********** suppliers *** *** **** part."
  • "**** ** *******"

Amazon ***********

******* *********** ******** *** to ******, ******** *** similarities ** ****** *****/***** shopping *** ******* ** margins:

  • "* *********** **** ** purchase ******* ******** ****, expensive, ** **** ***** add. ** **** **** they ** *** **** on ** ***** *** to ** ** **** develop ********, **** ** Amazon, ****** ******* **-**** seller / *********."
  • "*** ****** ** ** purchase ** ********* **** my ******** ************ ***'* sell. ******** **'* ********* to ** ***, *** margins *** ******* ****** slim."
  • "**** ******, *** *** cut * *** ** margin ****** *** ** our **** **** ********* shopping ******* *** ******** around."
  • "**** ****** **** ******* directly **** *** ******** at *** *** -***. They *** ******* ********* useful **** ******* ** source ******* *********** *** projects."

***** *** ********** ****** up *** ***/****** ********** simply **:

***** **** *** * joke. ****** **** ********** better.

****** *** ****** **** more ********** **** *** in *** ******* (*** +29% **. *** -*%), see****** ************ ********** ****.

Comments (4)

* **** **** **** for * *** *****. It **** ******* ** the ***** ******* *** price ** ****** ** not. ** *** ***** off ***** *******, * have *** ******* ******. However, ** * *** requested * *****-**** ******** or * ******* *****, I **** ***** ***** customer ******* ** ** shit...NOT **** ** *** occasion. * **** **** multiple ******* *** ***** with ******** ****. **** you *** *** ***** person, **** **** *******. The ******** *** *** one ** *** *****. Also, * **** *** better **** ******** ** someone ** *** ***** with ****** **** * ever *** ****** ** speak **** *** ** the *****. ****, ***** was ********* * ********** at *** *** ** the ***** **** **** Amazon *** ****'* ****** been *** **** **** CDW. * ******* *** reverse ****** ** ****.

Agree
Disagree
Informative
Unhelpful
Funny

***** ** **** **** Walmart *** ****.

Agree
Disagree
Informative
Unhelpful: 1
Funny

*** ** **** ** internal **** *** ******** integration **** **** **** profile *******. **** ***** Bosch *** ********* *** do **** ** ** very *************. *** ***** of ***** ********* ** unknown, *** ** ** my **********, **** ******* a **** ************ ***** process **** ** ** par **** *** ***** security ****** * **** worked ****.

Agree: 1
Disagree
Informative
Unhelpful
Funny

*'** **** **** ******** by ***** *** ***** companies **** *** ** not * *********** ** we (**********) ****** *** be ********** **** ****. CDW ** * '********' which ***** **** *** only *********** ********** ** sell ** *** *****. Cisco **** *** ******* having * ******** **** to * ******** **** eventually ** *** ****, it ***** *** ******* and ******** ************ *********** and ********* *** ***'* even **** ** *** get *** ***** ******* agreement ** *****. ************* these ****, ********* *** distributors *** *** ** stock ** *** **** we **** ** *** purchasers **** ** ***** they **** ** ** order ** *** *** materials, ********* ***** ***.

** *** **** * have **** **** ******* so **** ** ********** CDW '******** ******* ****' to *** ** ******* my ******** **** ** also *** * *** taste ** ** *****.

***** ******* ** **** completely *******, ***** ** well ** ****** **** Best ***...

Agree
Disagree
Informative
Unhelpful
Funny
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