CDW Favorability Statistics 2021

Negative *** ************

***'* ************ *** *** -1%, **** ***** */* of *********** ****** ******* opinions *** ******* */* not ******* ****** ** answer.

Better ***** / ****** ************ ** **

*** *** ****** ***** in *** ** *** slightly ******** (*** +*%), with ***** ** *** Know ******* *** **** neutral ********. ** ********, CDW's *** ************ ******* the ** *** -*%, but ****** */* *********** did *** **** ****** to **** ** *******.

Key ******

***** **** *** *** themes **** ********** *********:

• **** ** ******/*********** ********
• ****** ******
• ***** *********
• ******* *****
• ****** ***********

Sell ** ******/*********** ********

*** **** ****** ******** comment ***** *** *** that **** **** ** anyone, ********* *** *****, with **** *********** ****** them ** ***********.

• "***** *** ********. *** user ** ******** **** ordering ***** ****** * complete ******. *** ***** dealers ** ***** ***** margin ***** *** ******* in ***** ******* ** installation. ** **** ******* it's * **** ** the ******. ***** ** not **** *** *** industry."
• "*** ******* *** *** same ********, **** *** on *** **** **** we **. **** *** not ****** * *********** since **** **** ** end *****, ******* *** so **."
• "*** *** ***** ** personnel ** **** ****** to *** *** ****. For **** ****** ** prefer ****** ***** ** other *******."
• "***'* *** **** *** the ******* *** ********** people * **** *** do. ****** ** **** anything ** *******."
• "******** **** ***** *********. We *** ********* ****** to *** **** *** to ******* ************ *** avoid ** *** *****. Better *** ********** ******* standard ***********."
• "* ** *** **** that **** **** *******. People *** ******** **** there **** *** ********** what **** *** **********."
• "******* ******** ******** ** end *****"
• "***** ****** ** *** customer ** *** **** cost ** **** **** we *** *** ** for."
• "**** **** **** * competitor *** *** **** a ***********, **** ** Anixter."
• "**** *** ********* ************ selling ******** *** ****** be *******."
• "**** *** *** ***** competitive *** **** **** direct ** *** ****"
• "**'** **** ****** ****** all ** ******* **** them *** *****. * don't **** *** **** are **** ** **** "Dealer ****" ******** ** anyone **** ** *******."
• "**** *** *** *** ball *** ***** **** fr ************ ******** *** our ******* ***** ** them ******* **** *** our *** ** ***** of ******* ***** ** but * ***** **** just **** *** **** to *** ****."
• "**** **** **** ** anybody *** ******** *** integrators."
• "**** **** *** ** undercut ** ** **** direct ** ********* **** possible. **** *** ***** website ** *** *********** pricing *** ******."
• "*** **** ******* *** resellers *** *** ***** to ********** *** *******. Also, **** ******* ******* knowledge **** *** ***** that * **** ********** with."

High ******

*********** ********** ********* **** CDW *** ****** ****** than ***** *******, ******** margins:

• "***** ** **** *** much *** ** ***** a **** *****. ****** are ********* *** ****."
• "*** *** ********* *** you **** ** **** a **** ** *** if ********* ** ** stock. ** ******** **** to **********.*** * *** years ***... ***** ****** and **** **** ***** information."
• "*** *** **** ***** a ******* *** ********* products ** ********* **** do *** **** * need *** *** ************ services *** **** * source **** ******** **** with ******** *********. ******* is ****** **** ** can ********* ******* ** our ********* ** **** cases, *** ** **** our ******* ******* **** for **** ***/* *** offer ** * ******* shipper ** ********."
• "********** **** ******* ****** than ** ***."
• "*** *********** ** * distribtor ******** ** ******* on **** ********."
• "******* **** ** **** items"
• "******* ** *** **** to **** * ******."
• "*** **** ******* *** resellers *** *** ***** to ********** *** *******. Also, **** ******* ******* knowledge **** *** ***** that * **** ********** with."
• "*** *********, ** ***** like *** ***** *** more ********* ******"
• "**** ********* ******** ** other *******."

Broad *********

***** ********** ********** ******* CDW's ***** ******* *********.

• "**** ********, **** *** many ******** **** ** previous ********. ******* ******, usually **** **** ***** within * **** ** two. ****: **** *-**** time ** *** **** they **** *** ****** product/inventory"
• "*** *** * *********** selection *** **** ******** service, ******* ******* ** generally ****** **** *** be ***** ********* *** shipping ***** **** **** the **** ****** ****** for **."
• "***** *********, **** ***'* give **** ********, * can ****** **** ********* cheaper *********. ******* ***** reps."
• "***** ****** *** *** generally **** *****. *** their ******* *** **** decent *** **** ***** have * **** ********* of *****."
• "** *** *** *** most/all ** *** ** purchases. **** *********, **** customer ******* *** **** prices. **** ********."

Support *****

******* *********** ***** ********** of ***'* ******** *******, calling **** *************.

• "*'** **** * *** customer ***** ****; ****'** always ******** * **** value *** **** *******, in ** **********."
• "************* ***** **** *** comprehensive ******* ****"
• "**** ******** *******."
• "***** *******"
• "** *** *** *** most/all ** *** ** purchases. **** *********, **** customer ******* *** **** prices. **** ********."

***** ****** **** **** had ************ ** ****** "no" *******:

• "**** *** ******* ** a ***** *** ******. No *******. **, **** hard ** ******* **** them."
• "**** **** ******** **** a ******* ** ******* no ******** *******, *******!"
• "**** * ******* ****** for ** *********. **** so ***. ******** ****** of ******* *** ************ support **** **** ***** and ****. **** ***** onto *****, **** *********** suppliers *** *** **** part."
• "**** ** *******"

Amazon ***********

******* *********** ******** *** to ******, ******** *** similarities ** ****** *****/***** shopping *** ******* ** margins:

• "* *********** **** ** purchase ******* ******** ****, expensive, ** **** ***** add. ** **** **** they ** *** **** on ** ***** *** to ** ** **** develop ********, **** ** Amazon, ****** ******* **-**** seller / *********."
• "*** ****** ** ** purchase ** ********* **** my ******** ************ ***'* sell. ******** **'* ********* to ** ***, *** margins *** ******* ****** slim."
• "**** ******, *** *** cut * *** ** margin ****** *** ** our **** **** ********* shopping ******* *** ******** around."
• "**** ****** **** ******* directly **** *** ******** at *** *** -***. They *** ******* ********* useful **** ******* ** source ******* *********** *** projects."

***** *** ********** ****** up *** ***/****** ********** simply **:

***** **** *** * joke. ****** **** ********** better.

****** *** ****** **** more ********** **** *** in *** ******* (*** +29% **. *** -*%), see****** ************ ********** ****.