Avigilon Access Control Tested

Author: Brian Rhodes, Published on Jun 22, 2015

Avigilon aims to deliver an end-to-end solution of video surveillance and access control.

But how good is their access control? In 2013, Avigilon bought RedCloud for $17 million. However, RedCloud was a very small company that few had ever used. Plus, Avigilon had to integrate access control into their existing platform.

IPVM already has major access control reports on Lenel OnGuard Tested as well as Genetec and Milestone Access Tested.

Now, IPVM bought Avigilon's Access Control Manager (ACM) Professional to find out how good or bad Avigilon is.

This quick video overviews what we cover in-depth inside:

Inside we cover these core functional areas:

  • Live Event Status
  • Mapping
  • Live Access Controls
  • Cardholder Verification
  • Manual Door Controls
  • Cardholder Management
  • System and Hardware Administration
  • Appliance and Firmware Updates
  • Reporting
  • Video Integration with ACC

Most importantly, we summarize the key competitive strengths and weaknesses to determine if Avigilon access / video is competitive with incumbents like Lenel, Software House, Genetec, etc.

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  • ****** **** *********: ****** ********* ****** ********* **** ******* ********* ******** *********** agreements ** ********* *********, ****** *** ** * ***-**** **** with ** ********** ******** ****** ******* ********. 

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  • ********** ***** ***********: *** ******* *********** ****** ** *** *** ** ***** integration **** ********'* ****** *** ****** **** ***** ************ ********. Unfortunately *** ***, *** ***** *********** ** ** ***** *** ***** should ****** ** ***** *** ****** ******** ********* *** ***** and ******. **** ****** ******* *** **** ******** ** ****** system, ********* *** ****** ****** ** ***** ** * ********** and *********** *******.
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  • ** ******* ******: ******* ***** ******** ** *** ********** ****** ** ***'* browser *********. ******* ******** **** ********, ****** **** *** ***** critical **** (**** ********** ************, **** ******, *** **** ********) available ** *** **** ******* ******** ****** *********** ***** ******** tabs. ****** ****** ********* **** ******* ****** ****** ********** ** these ***** ******** *** **** *****.
  • ****** ******: ** ******* *****, **** ** *** ******* ****** ** events ******, ********* *********** **** *** ****** (**: ***** *** event ******) ** ********* ** * ******* ***** ******, ***** makes ********** **** *** ***** **** *********.
  • ** ***** ********: ***** **** ***** ***** *** *********, **** ** *** they *** - *** *****. ***** ** ** ******* ** access ******* *********** **** ********** ************ ** ****** ***** ****** matched **** *****.  *****, **** ******* *** **** * ******** of ***** ****** ********* *** *****.
  • ******** ******* *********: ******** ******** **** ******** ******** ***********, ********* ********, ***** creation/printing *** *** *********** ******* '***-**' ******** ********. *******, *** ******** that ******* ********** ******** *** *** ******* ******. ***** *** find * ******* **** ******** ** **** ** *** **** appliance ******* ** ******** **** *****. 

Competitive ***********

***** *********** ********** ***** ******** **** ***** *********** **** ******, incumbent ****** ******* *******. ** *** ******** ****, ***** *** things **** ******** *** *** ****** *** / *******. 

***** ******** ** ****** ** ***** *** *** * ****** loyal *******, ** ***** ********** **** ***** ****** *** ** sell ****** **** ** *** ********, *******, ***** *** ******* major *********** *** *********** ******** **** ***** ************ ***********.

Version ***********

*** ** ********* ** ***** *****-***** ******** ************** ** ******* ****** type *** ***** ****** ** ******* *********:

  • ************: **** ********* ******** ** ** ** ******* ** * non-rackmountable, ****-**** ********* **** ******. *** ******** *** *********, * 16 ****** ******** **** ** * ** ****** *********.  
  • **********: **** ******* ******** ** ** **** ******* ** * rack ******* ****-**** ******.
  • ******* *******: * '********-****' *********** ******* ** ********** ** **** *********, with * ******* *********** ** * ***** *** *** *** of ******* *** ********. 

*** ********** *** ** ********, ******** **** ******* ******** ****** licenses **** ** ******* ***** *** **** **** *** *********. For *******, ** ** ****** ******** *** ******, *** ** reader ******* **** ** *********. ***** ** ** ********* ** add ****** ******* ** *** ******* ** ********.

*** ******** ******* ** ** ** ********** *********, **** ******** of ***** ****, *** ***,*** ****** ***********. *** ******** ****** are ***** ****** ** ******* *** ******** ** *******, *** large *****-**** ********** ****** ******** *** ******* ****.

Supported ***********

*** ***** **** **** ***********-***** **** ***************:

  • ******* ********: ******** ******* ******* ******** ******* ******** **** **** ***, including ******* *********** **********, */* ******* *** ** ***********. 
  • *** ***** ***: ***** *** **** *** ******* *** **** ******* ****** door**** *** **************, ** **** ******* *** (** ** ** ******* *** controller) ***** ********* ******.

*** *** ****, ** **** ******** **-******** *** ********* ** * ***-**** ****** ********* **** *** *** ***** ******* ****. ******** *** ********** **** *** *** *** ** *****, and *** ****** ****** **** *** ********** **-** ****** ** pushed *** ****** ******** ******** ****** ** *** ******.

Browser *****

* *** ************** *** *** ** **** ** ** ******* based.  ****** **** ****** ********* **** ******* ** ********* ****** (often ******** *** **** ******), ********'* ******** ** ******** ** web ******* **** ** ********** ********.

*** *********'* ********* ******** ** **** ********* **** ** ** *******. ******** a ******* *** ******** ******** **** *** *** ** *** with * '*******' ******.

Physical ********

** **** * **** ** *** ********* ****** ** *** short ***** *****:

*** ********* ** *** ********* ** ******* *********** **** * monitor, ******** ** *****. ******* ***** ****** ** *** ****** is ****** *** *** *** ****** ** ****** ******* *** appliance's ** ********** ** *** ***.  ***** *** ** *** system ******* *** *** *********.

System ********

** *** ******** **** ******, ** ******* *** ********* ***** ****** *************** with * ***** ** ******** ***** **********:

  • **** ***** ******
  • *******
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  • ****** *** ******** **************
  • ********* *** ******** *******
  • *********
  • ***** *********** **** ***
  • ***** ************

**** ***** ******

** *** ***** *****, ** **** *** ******* ********** ****** operators *** ** *** ****-**** ******** ******** ** *** ******:

*******, ****** **** ******** **** *** ******** ****** ** ******* down ***** ** *** ********* **** **** ****. **** ** users ******** **, ** **** ********** '****' **** *** ***** controls *********.

*******

*** **** ******* ****** ******** ** ******* * **** ******* map. ** *** ******* *****, ** ****** *** * ****** floorplan *** **** ******* **** ***** *** ******* ***** *** easy ******:

***** ****** * ****** ********* ********** **** ********, ****** ********, and **** **** ***** ** ***** ********* ** **** *** in *** *** ** *** ******** **** ******, *** *** view ****** *** **** ******** ** *** ******.

****** *****: ***** **** ***** *** ****** ******* ***** ** ********, they ** *** ****** **** **** *** *** *** ** broken ** **** *****.** ******* ** **** ** *** '********'*******, **** ******* **** *** ****** *** ****** ** '****' is******, *** **** ******** ******** **** *** '******' ****** *** feature ********** * *********, ***** ***.

**** ****** ********

** *** ******* *****, ** **** *** **** *** ** used ** ********** ****** ********** ** *** **** ***** **** status *** ***** *******:

********** ************

******** *** '*********' ******* **** *** ******** ******** ** *** views.  *** *******, *** ******* ***** ** ******** ** *** Event ***, *** **** *** **** ** *** *** ***. 

*******, **** *********, *** ***** ******** ******** *********** ********** **** a ******** *****/********** ********* ******* **** *** ********* '*****' ** pictures:

**** **** *** *********** *********, *********** ******* ******* *** ***** windows **** ** ********* *** * ****** **** * **** volume ** *****.

****** **** ********

*** ******* ******** ** ***'* ****** **** ******** ** *** fact **** *** ****** ****** * *** ********* **** **** status '*****' **********.  ****** ******** **** *** **** *** ******** situated ** *** ********, *********** ** ***** ******** ***** ******* mouse ****** *** ******* **** **** ******* *******.

**** ***** **** **** **** ******** **** **** * *** doors ******* ***** **** ** ** ********** *** *******. 

********** **********

******** ** ******** ******** ***** ** ******* ** ***** ** internet ****** ******, *** *** ******** ******* *** ********** ** two ***** ****** ** ****.  *** ***** ***** ******* **** tab:

********** ********* *** ** ******** **** ******** ********* **** **** or ****** *********, *** ******** *********** (****** ******) *** ** associated **** *** ****.  

***** *** ********** **** ******* '******' **** ****** ****** ****** and *********, *** ******** ********* *** ** ******* **** ***** in ******* ******** *********** *** ***** ********** *** ******** ** specific ***********.

********* *** ******** *******

*** ** *** ********* ***** ******** (****** ****** ****** ****** initial *************) ** *** ******* ** ******* ***** ******** ** the *** **** **** ****** *** *** *********.  ******* ** taking **** ********** ******* ********, ***** *** ******* *** ******* by ******** * ****** '*********' ******:

******** ********* ******** ******* *** **** ******* *********, ******* *** autoupdater ****** ** *** ******** ********* *** **, ********* ***** to ******** **** ******* *** *****.  ** **** *****, *** update ******* **** **, *** **** ******* ******** ******** *** appliance ********.  

*********

*** ******** ******** *** ********* ** '*******'. * ********* ** pre-configured ******* *** ****** *** ***** *****, *** '****** *********' allows ***** ** **** ***** ***** **** ******** *******. *** video ***** ***** * ****** ****:

*** ********** *******, ************* ******** *** ********* ****** *** *** to *** **** ** ******. ** ******* ** ******* ****** log ******** ** *** ****, *** ***-********** ******* ***** *******.  

*******, ** ********** ******* *** ******, ********** ***** ******** ******** into ******* *******, * ******* **** ** ******** **** ******* is ***** ** ** ******. *** ******* ** ***** ****** reports **** *** ****** ** - *** ***** ******** ******* - ** * **** ******* ** ********* ********* *** ******* by ***.

***** *********** **** ***

*** **** ********** ******** ** ******** ****** ** ***** *********** with ********'* ***.  *******, *** ******* ****** **** **** **********, only ********** **** ******** ********* *** ********* *********** ****** ** recorded *****.  ******** **** ********** ******* *********** ** **** **** controls *** *** *********:

******* ******** ****** ****** ****** *********, ** ** '*********' ** alarm ****** *** *******. *******, ***** ** ******* ** ******* timestamp ***********, ** ******* ****** ****** ******* *** *** ********* and ***** ******* *** ********.

*** *********** ** ***

** *******, *** **** *** *********** **** ********'* *** ***. Integrating ****** **** **** *** ** ** ******** ****** ****** using ******** **************. ****** **** ***** ** ******* ** *** *** **** tied **** *** *** ****** ************* *** ******. ***** **** none ** **** ************* ****** *** **** ******** ** **********, actual **** ********** *** ********** **** ****** ** *** ****** of ****** ** ******** ** ***.

***** ************

******* *** ******** ******** ** *** ***** ***********, *** ******** deep *** ****** ************ **** ***** ******* **** *** ******** not ****** ** ***** ****** *********:

  • **************: ***** *** **** ************ ******* *** *** ******** ******** ******* include ***, ***, ******, *** ****.
  • ********: ***** *** '****** *****' ***** **** ********** ******** ******** like*********** ***-*** ****** **** (***** *** ***** **** ** ******* before ******** ******) ** **** *****-***** (***** *** ***** **** be ******* ** ******** ******* ****** * ******** ** ***** are ********).

** ***** ****, *** ************* ** ******* ** ******* ** the ********** ****** ** ********.  *** *******, **** ** *** advanced '*** *** ****' ******** *** **** ******** **** ***** Mercury ******** *********** *** *** *** *** ***** ******.

System *****

******** ***** *** **** ** ***-********* ********** ** ******* **** are ***-******** ** **** **** * ******* ****** ** *******. **** *** ***** **** ******* ********, **** ********* ******* ** **** licensed ********* ** *******.

** ****** *** '************ *******, ** ****** *******' ***** **** have * ****** ***** ** ~$*,*** *** ******.

******** ***********

*** **** ********** **** ** ******* $*** - $*** ********* on *** ****** ** ******* ****** *** ***** ** ******** chosen, *** '*** ****' ******* ***** **** ****** *******.

Integration *****

*** **** ** *********** ** *** ********* ** ** *** video ****** ** $*, *** ******** ** ********** ******* *** shipped ** ******* **** *** *** *** **** ** ******** submitted ** ******** ** *******.  

** *** ** ** ** ********* **** ** *** ***********, the **** ******* **** ** ******* **** '****', **** '********' or ***** ********** ***** ***-***.  ** ** ******* ** *******, users ****** ****** ** *** ******* $** - $** *** camera *** *** *******.

Dealer **********

*** ** **** ********* **** ******** *******. ******* *** ******* then ** ******* ** ******** *********.

Avigilon **** *******

** ****, ********'* ********** *** ********* ********* ******* ***** ** for **'* ****** ******* ********* ***. ** **** **** **** cases, *** ***** ** **** ******* *** ******* ******* **** failed ******** ******* ** ***** *********** ******** **** ******** ***********. *** operators ** ******* ** ***** ********* ****** ****** ******* ******** and ******** *** ******* ****** ** *** ****. 

Competitive ********

***** ******** ********* *** ** * ***** ********** ********* ** its ***** ********** *** ***** ********* *********, ** ******* *********** gaps *****.  ***** **** **** ******** *** ******** ********** *********** is *** *********, ******* ***** * **** ******* *** ***************************** ******* ************.

Comments (5)

* **** ***** ********* ** **** *** * *** ** chime ** ** **** ***. ***** **** ******* ** *** access ******* **** ** ***** ******** ** ***-********. **** *** non-responsive. *********** *** **** ** *** ***** *** ***** *** it *** ********* **** ******* **** *** **** ** ****** phone *****. *** ***** ******* *** ** ********** * ******** is * *******.

**** **** **** *** ********* **** ** ****** ***, **** support *** ****** *** ********** ** ********* ** **** ****.

**** ****** *** **** ******* ***** **** ****. ****** *** the ********.

**********, ** ***** *** ****** **** ***** *** ** ***** with ******** **** *******; ************ ** ****** *******. ******* - access ******* *** ** * *** ** * ****** ****. In *** ******* * *** ******* ****** *******. ******* ** the ******* *** ***** ** ******* * ****** ***. **** on *** ***** **** **** ***** **** ** **** ****** or **** **** ** *** *** ***** *** ****** ******* to *** ** ******. *'** *** ****** **** ********** **** both ***** ** ***** **** *******. * ***'* *********** *** the **** *** ***** *************.

***** *** **** **** ******** ** ******* ****** ****** ******** as ** ****. *** *** **** ****** ****** **** ***** have **** ****, ****** ** ****. ** *** ***** ******* when ***** ******* **** **** ** ** * ****** *******. It **** **** ** ** *********. * *** **** ***** was * ***** ** ******* **** ****** ** *****.

******** ******* ** ***** ***** *** ** ********* *** ********. They **** * ***** ** ****** ***** ******** *** ***** on ***** ** *** ****** ** *** **** ****** ***** and ***** ***** **** **** *********.

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