Canon Company Arcules Violates ONVIF Rules

Published Feb 02, 2021 14:37 PM

Arcules, the Canon / Milestone spinout, is violating ONVIF rules.

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We raised this with Arcules 3 weeks ago. We raised this with ONVIF last week.

The issue is simple. Arcules is not ONVIF conformant but markets being so using ONVIF's logo in violation of ONVIF's rules.

The issue is important. The most common ONVIF problem we see is integrations not working by products that falsely claim to be ONVIF conformant.

UPDATE: After publication of this report, Arcules made changes that attempt to address this but raise more concerns.

**********

* ***** ***,******* ************* ****** ******* ************ ***** ***** support *** *** ** *** ***** logo:

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**** ********* ***** ********* ******* ********** **** *** *** ***** **** as **** ** ********* '** **** device ******** ****** ***** *********, ** will ****!':

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** ********* ** ********:

IPVM Image

******* *** *** **** ***** *** being **********, ******* ******** ****:

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ONVIF *****

*****'* ***** *** ***** ***** *** allowing *** *** ** *** ***** logo ** *********** **** ******* ******* claims,**** *** ******** *****:

***** ***** *** *** **** “*****” CANNOT ** **** ** *********** **** any **** ** ****** **** ***** lead *** ****** ** *******, ** create * ****** ** ******** *********, that * ***-********** ******* *** *** the ***** *********** ************ ** ************* with ***** ***** ********.

***** **** **** ********* ** ******* that:

******** *** *** ***** ********* *** may *** *** *** ***** **** nor ***** ** ** ***** ********** without ********** **** *******

******* *** *** ********* *** ***** conformant *******,*** *****'* ******** ********:

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********?

*** **** ******** **** ***** ** argued ** **** ***** ***** ** example ** *** ***** *** ***** Profile **** *** ******** **** *** not **********:

***** *********** ****** ***** ******* ********* a ******* ** ** “***** **********” or ***** ***ONVIF ******* **** on a product when the conformance process has not been followed.

***** **** *****, **** ******** **** is *** *******:

IPVM Image

*** *** ***** **** (******* *** letters ***** **) ***** ** *******.

*******, **** **** **** ***** *** brand ***** ******:

*** *******, **** ************** ******* ******* *** ******* ** how ** ****** * ********** ******* here*** *********** ** ******** ** ******** ***** *** ********* ***** ******.

*** *** ***** ***** ****** ************ says:

***** ***** *** *** **** “*****” CANNOT ** **** ** *********** **** any **** ** ****** **** ***** lead *** ****** ** *******, ** create * ****** ** ******** *********, that * ***-********** ******* *** *** the ***** *********** ************ ** ************* with ***** ***** ********.

*** ***** ****** **** *** *******.

**** **** ** *** ***, ****** last **** ********* ******** **** **** *** ****** not ** ******* ***** ************** ******* *** ******* ********* ******** ONVIF ***** ** ******* *** ** their ******** *** ********* ***** ****** even ****** ** *** *** ******* ONVIF.

Arcules ** **********

******* ***** ****** ** *** '****** to ******* *** ******':

IPVM Image

*** ***** ********* ** *** ********* makes ******* **** *******, *** *** answer ** **.

UPDATE: ******* *******

***** **** ********* **** *******, ******* made ******* ** *** *******, ***** below:

IPVM Image

*** ******* *** **** ******* **** 'if **** ****** ******** ****** ***** standards, ** **** ****!' ** "** your ** ****** ** ***** **********, it **** ******* ** *******!" ************, they **** ***** * ******** ****** "Please **** **** ******* ** *** an ***** ********** *******. ******* ******** IP ******* **** *** ***** **********.

************, *** ***** **** **** * comment, ******:

***** *** ********** ********* **** ***** with *******, *** **** **** ******* the ********* ** ***** *********** ** their *******.

******, **** ** * ******** **** Arcules ** *** ** ***** ********** product ** ** *********** *** **** are ****** ** ** ******** **** the **** *********** '** **** ******* to *******!'

*** ***** ** ***** *********** ** to **** *** ******** ******* * product **** ******* ***** ******** ***** devices.

Comments (18)
Avatar
Christoph Derndorfer-Medosch
Feb 02, 2021
Netavis Software GmbH

* ****** **** *** ** ***** laughing **** * **** **** **** sentence:

"*** ***** ********* ** *** ********* makes ******* **** *******, *** *** answer ** **."

:*

(4)
(3)
Avatar
Ross Vander Klok
Feb 02, 2021
IPVMU Certified

* *** *** ***** **** **** you *** ****** *** ***'* ***** 100% ********* ** *** *******? ** reprimand ******* ******** ***** ******** *** them ** * ***** ********. ******* Arcules ** *** *** ** *** most ****-***** ***** *** ** ** the ***** *** ** *** ********** levels *** * ****** ***********. * would **** **** ****** *** ****** there ***** ** * ***** **** made **** "***, **** ********* **** you *** ***** ** ****** ********** or ****** *** ****?"

** ******* ** **** *** *** last ***** ***** ***** *** ** you ** "***, ****** **** *** are *****! **** *** *** *** base **** *** **** ** ****** an ********* ***** *** ******!" * can *** *** ******* ***** ** they *** ******!!

(1)
(2)
(2)
Avatar
Michael Gonzalez
Feb 02, 2021
Confidential

*** ******** ********* ******** *** ******* will ******* ** **, **** ** true ** ********* *** *********. * agree, ** *** ***** *** ** call **** *** ******** *** ******* purposes, **** ******* ************. ** *** intent *** ***** ****** **** * helpful ***** ** *** **** ** comply, ****...*** ** ****.

(2)
RL
Randy Lines
Feb 03, 2021

************ ********. **** ********* **** *** decisions ***** ***** ** ** *** case. * ***** **** ********* **** win *** **** **** *** **** parties. * ********** **** ********* *************** based ** **** ***** *********** *********. What **** **** ***** **** ** I ******* **** **** *** *** actively ********* **********.

**** * ********* ***** ** ****, if * ****** ** ******** ***-********* (which * ** *** ********** ** the **** ****) *** ***** ***** them, **** ***** ** ****** **** term. ********* ** ** ***** :)

***

(5)
Avatar
Ross Vander Klok
Feb 03, 2021
IPVMU Certified

***** ***%! * ** *** ***** with ***** *** ****** ******** ********, I *** *********** **** **** ***** be ******** **** ***** ***. *********, "We **** **** **** ** ****, just *** ** * ****** *****." Which ** *******, ** ******* **** happened. ***, ***** **** **** **** that ******* ****? * ******** ***** it.

(2)
JH
John Honovich
Feb 03, 2021
IPVM

***, ***** **** **** **** **** without ****? * ******** ***** **.

** **** ****, ******* **** ****** plenty ** **** ** ** ********* after ** ****** *** ********, **** only *** ********* ******** ***** ** published **** *******.

**** ******* ****** **********. ****** *** their *** ***** *** ********** ****** they **** *** ************ ** *** press.

(4)
CH
Corbin Hambrick
Feb 03, 2021

"**** **** *** ********* ******** ***** we ********* **** *******."

...*** ********* *** *** ****** *** I ********** ****. ...***** **** *** industries *** ********* ******* ** **** more ********* ** *** **-***-**.

(1)
(1)
UI
Undisclosed Integrator #1
Feb 02, 2021

***** **** ******************** ***.

***** **** **** "*****" **IPVM Image

(4)
(1)
JH
John Honovich
Feb 02, 2021
IPVM

***** **** ********* **** *******, ******* made ******* ** *** *******, ***** below:

IPVM Image

*** ******* *** **** ******* **** 'if **** ****** ******** ****** ***** standards, ** **** ****!' ** "** your ** ****** ** ***** **********, it **** ******* ** *******!" ************, they **** ***** * ******** ****** "Please **** **** ******* ** *** an ***** ********** *******. ******* ******** IP ******* **** *** ***** **********.

************, *** ***** **** **** * comment, ******:

***** *** ********** ********* **** ***** with *******, *** **** **** ******* the ********* ** ***** *********** ** their *******.

******, **** ** * ******** **** Arcules ** *** ** ***** ********** product ** ** *********** *** **** are ****** ** ** ******** **** the **** *********** '** **** ******* to *******!'

*** ***** ** ***** *********** ** to **** *** ******** ******* * product **** ******* ***** ******** ***** devices.

(4)
(3)
UM
Undisclosed Manufacturer #2
Feb 03, 2021

*** ******* **** ** ********** **** concrete, ********* ****** **** ****** ***** have? * **** * ********** *** reasonably ****, *** * **** ** lack *** *********** ** **** ** with * ******** ***** * ******** would ** ****** ** **** ********** between * ***** *** ********** *** ONVIF-comformant ******* *** *** ***** "**********" itself. * ******* *** ***** ** standards *** *********-**********, *** **** ** its *** ******* ******** **** ****** customer ******.

JH
John Honovich
Feb 03, 2021
IPVM

****, **** ********.

******** ***** ** ****** ** **** difference ******* * ***** *** ********** all *****-********** ******* *** *** ***** "comformant" ******

**** *** *** ****** ****** ** why ** ********** ** ***? ** more *************, *** **** *** ************ tests? *******, ******** ***** **** ***** that **** ******* *****.

************ ***** (******* **'* *** ******* in *** ***, *** *** *** college **********, ** *********** *******) *** have **********. *** ****** **** ************ test ** ****** **** **** ******* everyone ***** **** *** ****/******, *****, support *****.

****** *** ****** **** ***** *********** because ** ********* **** *** ****** has **** **** **** ** ************ testing ****** **** ****** ****** ** works **** *****.

**** **** **** *****?

(6)
(1)
UI
Undisclosed Integrator #5
Feb 03, 2021

****, ** * ******** ******* * think **** ******** ** *** **** world ** *** ***** **** ** a **** ***.

**** ***.*** **** ***, ***** *** a **** ** **************** ****** **** gear **** ********* *************. ***** *** manufacturers ******* ** ******* *** ********, in ******** **** ****'* ** *** had * ****. ***** *** **** Alliance **** * *** ***** ******* and ************* ******* *** ****** *** of *** ******** **** ****.

* **** ** ***** *********** *** same ***. * **** **** ******* stepped ** ** ** ***** ******* some ******* ** ***** ****. *** reality ** **** ***** ******* ** underdeveloped ** ***** **** ******** ** provide *** **** ** ***** ***********. Missing *** ******* ** ******* ****** mentions ** ****** ***** ** ******* for *********.

(1)
(1)
JH
John Honovich
Feb 03, 2021
IPVM

**** ***** ***'* **** *** *******???

******** ********** ** ******************** *** **** ***** **** ** many ***** ******...

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(3)
UI
Undisclosed Integrator #5
Feb 03, 2021

** ******* ** ** ***. * believe **'* * ****** ** **********, they're ***** ****** **** ** ***** to ** **** ******** ******, ** if **** ****** * ***** ******** who ****** *** ******* * ****** it ***** ** ***** *******.

* **** ***** ************, *** ****** is ****** *** **** ** **** a **** ********** ******** *** ** your ***** **** **** ** ** missing **** ** *** ************ **** other ***** ******* ****.

JH
John Honovich
Feb 03, 2021
IPVM

****'** ***** ******

**** *** ***, ********** *****, ******** to ***** ***********. **** *******, **** are ******* **** **** **** * years ***:

IPVM Image

** **** ** *********** ** *** how **** **** *** ** **** this ******* *********** ******** ** **** ground.

(1)
UM
Undisclosed Manufacturer #3
Feb 03, 2021

***** ***** * ******* ***** *** to ***, ********* ***** ********** ********. If ***** ***'* ********, *** ** then *****'* ****, *** ** **** holding *** ***. ** ** **** when ***** ** * **** ** cert ** ***** ************** ** ********. Just ******* ** ***** *****'* ****** the ******** ** *** *************. **** the **** ***** ***** ** ****** or ***** ****** *** *******. ** also ***** *** ***** *** ********* on *** ******* ******** ***********...

(4)
(2)
UI
Undisclosed Integrator #4
Feb 03, 2021

****** ***, ***** ** ** *** support ***** ** * "****-****". **'* on ***** ******* ******* ****, *******, that *** *** ** ****** *** their ***** ************* *******.

(1)
(1)
UM
Undisclosed Manufacturer #6
Apr 15, 2021

****** ******* *** *** ******** ****** the ***** ****** ***** **** *** exact ******** *** *** ***** *** version, ****** ****, ***, **** ** that ** ***** ** ** ***** a ***** **** ******** ** ** than ***** "***********".