Anixter "Probably The Most Ethical Guys In The Business" Says Anixter

By: John Honovich, Published on Sep 11, 2015

Also, least humble.

And, unfortunately, most delusional.

Anixter declares:

"If you call any of our suppliers and ask them, ‘What do you like about the Anixter team?’ the number one thing I think they would tell you is that they’re probably the most ethical guys in the business.... You can trust the guys from Anixter, and certainly our supplier relationships could attest to that."

Ironically, IPVM has called on both Anixter's suppliers and their customers about Anixter and the results are quite terrible.

In this note, we contrast Anixter's claims to the feedback from people 'in the business' and their new competition with their own suppliers.

****, ***** ******.

***, *************, **** **********.

***************:

"** *** **** *** of *** ********* *** ask ****, ‘**** ** you **** ***** *** Anixter ****?’ *** ****** one ***** * ***** they ***** **** *** is **** ****’** ******** the **** ******* **** in *** ********.... *** can ***** *** **** from *******, *** ********* our ******** ************* ***** attest ** ****."

**********, **** *** ****** on **** *******'************* ******************* ******* *** *** results *** ***** ********.

** **** ****, ** contrast *******'* ****** ** the ******** **** ****** 'in *** ********' *** their *** *********** **** their *** *********.

[***************]

Manufacturers ** *******

*******'* ********* **** ********* even **** ******** ** Anixter **** ***** ********** customers, **** ******** ****:

  • "*** ***** * ***** have ** ***, *************, is *******. ***** ***** people *** *************, *** seemingly **** ********** ** taking ******, *** *** very ***** ** ***** the ************ ***** *** bus *** ***** **** of ****** ********* **********."
  • "******* ** ** *** the **** ***********. **** demand ***** *******, **** existing ******** *********** ** them ***** ******* ***** margin, *** **** ************ of ***** *****, *** invariably ********** ** ********** that *****."
  • "*** ** ********** ******* is ******** *** ***** and *** ****. **** have *** **** *********, which ** ***** **** it **** ****, *** also **** ** ** the *******."
  • "***** *** ******** *** becoming *** **** *******. Definitely *** ***** ** Anixter."

Integrators ** *******

******, * ******** ** integrator *********** ** ******* shared ******** ***********, **** as:

  • "******* - ******* **** are *** ******. ** is *** ************** ** provide ******* ***** *******. Only **** **** **** provide *** *****. **** after ***** ********** **** not **** ** ***** are ** **** **** technical *********."
  • "******* - *** ******** server, *** ****** ********, conflict ** ********"
  • "*** ***** ** *** ones * ***** **** would ** ******* ** they ***'* ********** ** security ** **** *** more ** ** ********** distributor. **** *** **** order ******. ******** * asked ** ******* ************** for ******* *** ** integrated ******** ******** ********** of ****, ****** ******* and *********. **** *** no **** **** * was ******* *****."

*********** *** *** **** issues **** *******'* ******** ethics ** ******* ******:

  • "******* - **** **** tried ** ** ****** to * *** ** our ********. ** **** work **** **** *****."
  • "*******, **** ******** ******* and **** **** *** to **** ****** ** the *********- ****!"
  • "*******, ****'** **** ** the *** **** ** you ****'* *******."
  • "******* - ***** ****** to *** *** *****!"

***** ****** *** **** cataloged ****: **** ******* **** ****** To *** *****? ***

One ****** *******?

******* **** ******:

"** ***’* *** ********** separately ****** *** ***** where **** ******* ********** on ***** ***. ** operate ** *** ****** strategy, ** *** ****** platform. ** *** ******* to ******* *********** *** same *** ******** ** the ***** ** * capability **** ****** ****** else ***."

*************, **** *********** *** manufacturers ********** ******** ** IPVM **** **** *** not *** ****: 

  • "******* ***** *** *** to **** ****'* ***** on **** *** ***** part ** *******."
  • "*****: ******* - ********, hard ** **** ****, different ******* ******* **** differently"
  • "******* ***** ****. *** can ***** *** ******* on *** *****, **** they ***** ***** **** into ******* ***********. **** department ***** ******* ***** the *****. *** *******, the *** ******* *** cameras ***'* **** *** wire. **** ****, *******."
  • "*******. **** **** ** idea **** *** **** selling *** ***** **** constantly ******."

Competing **** Their ********* ***

******* / ***-** ** now ********* **** *** manufacturers ********, ****** ********* IP ******* *** **** under *********** ***** *****. **** *** ******** this ** ****** ******* which **** ** ********* next ****. *******'* ******** is ******* ** **** of***'* * ***, ******* ********* ***.

*********, ************* **** *** be ******** ***** *** 'ethics' ** ****** ** compete **** ***** *** biggest ******** '********' *** and *******.

********

*******'* ******** **** *** out ** ***** **** are **** ***** *** problems. *** ***** ** might ** *********** ******* to ***, ** **** underscore *** ******** *** physical ******** ******** *** in ********* ******* ************.

*******:

Comments (23)

What I have experienced is getting a quick response was not easy. Also, seems to be in a hurry to get through your questions or even to get a quote. Margins are also an issue. So far my over all my experiences with distiributors Scansource has by far surpassed everyone, yet I dont hear to much about them.

Anyone else work with Scansource, comments?

Carla, Scansource was the top choice of both manufacturers and integrators in IPVM's surveys. One limitation of Scansource is that they do not have the local store / branch network of Anixter / Tri-Ed and ADI.

30, 60 or (believe it or not) 120 Days !! time for back-ordering and shipping and getting a product to their final destination here at their local branch in my country. 120 Days, are they serious ??? In this day and age of ultra-fast uber-connected e-commerce and logistics operations around the world is simply unnaceptable in my opinion... What I do is just source the equipments myself directly from any of the greater Miami area's "warehouse stores" or Amazon... if U.S. branch is not responsive, I go to any other of their competitors in Canada, why still bother with the "Anixter middleman" ???

It is easy to find people who have problems/ issues with any of the national distributors. Every large company will have unhappy "customers", same applies to manufacterers. My experience with all of distribution is if you have a relationship with them things tend to go smoother.

That is the beauty of competition. A customer has choices where to buy and customers "vote" with their purchasing dollars. If you keep doing things that make your customers unhappy eventually you will lose them to someone who is doing it right.

"It is easy to find people who have problems/ issues with any of the national distributors"

Sure, though we have survey responses from ~200 industry people, and of those, Anixter does consistently the worse, in terms of positive vs negative feedback, even compared to ADI, which is similar size in the security industry.

If some integrators wouldn't try and stick it to you both way then maybe the customers wouldn't try and buy directly from distributors. We can all appreciate that we are in business to make money, but make your money on the value you add (Integration) not shipping and receiving. Integrators call Anixter "box movers" and then charge their customers to move boxes. Riddle me that.

As I'm reading this timely article arrives in my inbox

http://www.sdmmag.com/articles/91657-anixter-tri-ed-1-year-later-an-exclusive-interview

Yes, that is where the quotes are from. We linked to the article at the top of the post.

Ethical people don't lie, so they must be telling the truth. ;)

Actually, to tell the truth, the inspiration came from noted ethicist Arthur Fonzarelli.

So many manufacturers make the mistake that once they have a distribution company give them permission to load up their intranet with their (manufacturers) part numbers, they can sit back and wait for the orders.

Very simply the manufacturers work is ONLY JUST beginning. Building up a relationship with the ANY distributor is hard work but as we all know can be very rewarding.

I have a certain way of working the distribution route and it seems to work very well, for both sides of the arrangement... Some manufacturers get it.. Some (sadly) don't, those that do, go on to reap the benifits of selling a product through the distribution channel

Anixter did the same thing in the data industry during the DOT.com rise in the 90's and early 2000's. I wouldn't expect them to change now or anytime in the near future. They try to dominate industries and will sell direct whenever they see a chance so don't give them any of your project details before you have a contract for the work yourself.

Anixter employee responds, suggest we are unethical for 'worrying about what Anixter is doing':

So Anixter is allowed to make any claims they want in a public outlet but we are not allowed to criticize them?

Anixter, if you cared as much as being ethical and effective as you do about bragging about it, your customers and partners would be much better served.

"Read my lips, no new taxes"

"I am not a crook"

"I did not have sex with that woman"

"Weapons of mass destruction..."

"Yoiu need Cat6 cable for all camera connections"

Related: Anixter: H.264 Video 'Pretty Much Unusable' With Cat 5E

That's a weird one though because the Anixter VP of Technology in that video is more likely incompetent than unethical, i.e. does he really know what he is saying is incorrect (lying) or does he just not understand something so fundamental?

'The Most Ethical Guys In The Business' is a title that must be bestowed upon an entity by others in the business.

Anyone who tells you that they are the most ethical should automatically be looked upon with extreme skepticism.

Not to mention that the statement is actually a passive/agressive reverse slam on others - i.e. if they are the most ethical, then others are less ethical.

Similar to the saying "guilty dog always barks first"

I very much appreciate reading the comments here, but I have 1 question. Many of you talk about how much you dont like Anixter but still continue to purchase through them, why?

I use them as a backup when my distributor does not have stock

I think we're assuming that Anixter only deals with Security manufacturers and integrators. Perhaps if you asked their traditional Enterprise Cabling manufacturers such as Corning, Commscope etc or their Network Cabling integrators such as IBM, Bell etc the responses might be radically different and in favor of Anixter......

Perhaps Anixter is the best in cabling or the worst. However, this quote was from the head of their security division so, unless he was being completely deceitful, he was referring to security manufacturers and integrators.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

Bank Security Manager Interview on May 15, 2019
Bank security contends with many significant threats - from fraudsters to robbers and more. In this interview, IPVM spoke with bank security...
Bluecherry Open Sources Entire VMS on May 13, 2019
Bluecherry announced they have "released the entire Bluecherry software application open source with a GPL license". We spoke to Bluecherry's...
Mining Company Security Manager Interview on May 10, 2019
First Quantum Minerals Limited (FQML) is a global enterprise with offices on 4 continents and operations in 7 countries with exploratory operations...
10 Facial Recognition Providers Review (Secutech) on May 09, 2019
Adding to our 19 Facial Recognition Providers Profiled report from ISC West, IPVM focused on facial recognition technology for our Day 2 coverage...
ADT's Top Dealer "The Defenders" Sued 20+ Times on May 07, 2019
ADT's largest authorized dealer, The Defenders, has been sued more than 20 times since 2012, IPVM has verified through analyzing legal...
Dahua and Hikvision Products Illegally Sold To US Government GSA on May 06, 2019
Dahua and Hikvision products are being widely and illegally sold to the US government GSA. The sellers are falsely claiming these China products to...
Ranking Manufacturer Favorability 2019 on May 06, 2019
24 manufacturer's favorability was ranked based on 170+ integrators feedback. Voting plus in-depth comments revealed insights on which brands were...
Knightscope Adds Just 2 Total Customers In Past Year, Yet Raising Money at $300 Million Valuation on May 02, 2019
This is no longer funny. While Knightscope has laughed it up promoting robot selfies, joking about a 'suicidal robot', the man who attacked a...
Verkada Gets Million Dollar Memphis Spec on Apr 29, 2019
The US city, most famous in video surveillance for standardizing on Hikvision, has issued an RFQ for 962 Verkada cameras due Wednesday, May 1,...
Verkada Gets Half Billion Dollar Valuation on Apr 26, 2019
Last week, when we profiled Verkada (The Fastest Growing Video Surveillance Sales Organization Ever - Verkada), we predicted they would raise $40...

Most Recent Industry Reports

Facial Recognition Systems Fail Simple Liveness Detection Test on May 17, 2019
Facial recognition is being widely promoted as a solution to physical access control but we were able to simply spoof 3 systems because they had no...
Inside Look Into Scam Market Research on May 17, 2019
Scam market research has exploded over the last few years becoming the most commonly cited 'statistics' for most industries, despite there clearly...
Maglock Selection Guide on May 16, 2019
One of the most misunderstood yet valuable pieces of electrified hardware is the maglock. Few locks are stronger, but myths and confusion surround...
Panasonic 32MP Multi Imager Camera Tested (WV-X8570N) on May 16, 2019
Panasonic has released their first multi imager models including the 32MP (4x4K) WV-X8570N, claiming "Extreme image quality for evidence capturing...
Trump Signs 'Huawei Ban' - Executive Order Targeting Foreign Adversary Technology on May 16, 2019
US President Donald Trump has signed an executive order targeting technology provided by 'foreign adversaries', in what is widely being called a...
Bank Security Manager Interview on May 15, 2019
Bank security contends with many significant threats - from fraudsters to robbers and more. In this interview, IPVM spoke with bank security...
Milestone XProtect 2019 R1 Tested on May 15, 2019
For the past few years, Milestone has released quarterly software updates XProtect VMS platform. What is new and how much impact do the updates...
San Francisco Face Recognition Ban And Surveillance Regulation Details Examined on May 14, 2019
San Francisco passed the legislation 8-1 today. While the face recognition 'ban' has already received significant attention over the past few...
Security Fail: ASISNYC Auto Emails Passwords In Plain Text on May 14, 2019
ASIS NYC automatically emails a user with the password the user just entered, in plain text, when one registers for the site / event, as the...
Hikvision VP On Muslim Oppression on May 14, 2019
Hikvision has won tens of millions of dollars, at least, in direct contracts with the Chinese government that oppresses Muslims, including a forced...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact