AMAG Favorability Statistics 2021

By Brian Rhodes, Published Jan 20, 2021, 10:10am EST

IPVM is starting its 2021 series of 40+ manufacturer favorability statistics with California-based AMAG.

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AMAG is a subsidiary of G4S, in process of being sold to Allied Universal for $5 billion. AMAG was voted one of the Worst Access Control Manufacturers of 2020.

Inside this report, we examine the key themes for integrators favoring and opposing AMAG.

Favorability *******

**** *** ******* ******** net ******** (-*%) ****** nearly **** *** *** know ****** ** **** an ******* *** ****** a ***** **** *******.

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Executive ******* ** ******

*** **** ****** ** integrators ***** ****, ** order ** ******** *********, were:

  • ****, **** *******
  • **** ** *** *******
  • *** *** '**********'
  • *********** ******
  • ****'* **** *****
  • **** '*** ********' **** Brand ******* ***** *******

Poor *******

*** **** ****** ********* about *** ******* *** about *******:

  • "**** **** ******** ****. Found **** ******* ** be *******."
  • "**** ** *** ***** access ******* ****** * have ***********. ***** **** support ** *** *****."
  • "*** ******* ****** ** being **** ***** **'** recently *** ****** **** their **** *******. *** overall ***** ******* ** usually ****** *****. *** not ***** ********** *** become ** ** * dealer, ***** ***** *** company."
  • "*** ******* ********, ****** you **** *** ***** persons, ** *** ** a **** ** ****** the ******** ******* ******* to *** ******* *** can ******** ****. ***** legacy **** *** ** hardware ** ****** *** outdated, ******* ****** **** OSDP. ***** *** ******** has **** ******* **** than * ******** ****. Two ***** ***** ** was "********", **** *** still ******** ***** ** software *******, ** ** horrendously ******* ** ********* (requiring * ******** *** course) *** **** ********** has ****** ******* ** work."
  • "**** *******. *** ******** lacks *** ******* ** customize."
  • "******** ******* *** **** interface *** *******."
  • "********** **** *******, *** tech ******* ***** *******."
  • "* '** *** ****' the *********** ******** *** support, *** '****' **** it ** * ****** system."
  • "**** **** * **** product ****, *** **** are ********* *** **** to ******* ** *****."
  • "***** ******** ** ****** written, *** ******* **** not ***** ****** *** products. ******** ** ***** and **********."
  • "**** *** ****** **** tech ******* ********* **** before *****."
  • "**** **'** ****** ******* it's **** **** ** best, *** ****** ****. Even ******* ******** ****** takes * **** ****."
  • "* ***** **** ***** get *** *** ** visit *** ******. **** my ******* ** *** industry, * ** **** we *** ***** ** never **** ** ** because ******* *** *****."
  • "**** **** *** ******** with **** ******. ***** hard ** *** ******* on *** * **** never ****** ** **********."
  • "******* ********, ********** ** need ** ********."

System *** *******

********, *********** ***** ********** in *****, **********, ** training ***** ** ****:

  • "*** ***** ***** ** AMAG ** **** **** but *** **** **** to **** * **** difficult ****** ** **** over ** *** *****."
  • "*** ******** ** ****** and ************ ***********. ** the ***** ****, *** software ** **** *** more ********* ** ****** between ******** *** ** integrate **** *** ********* network. ***** ****** *** database ********* ** ********* and ***** ** **** to **** ** ** be ******** ** *** support ***** **** ******* hours. *** ******** ************ seems *** *** ********* for ** ******** ** accept & ******. *** web ****** ** *** really ***."
  • "*** ******* ************ ** AMAG ******** ** ********* difficult. *******, *** ******** such ** ******* *** credentialing, **** ** ***** it. **** **** * very ***** ********* **** feels ****** *** *** all ** *** *** school *****. * **** always **** **** ** they ***** **** ***** installation *******, **** ***** grow *************."
  • "*** *********** *** ** technical ***********."
  • "** ********** **** **** was **** *********** *** a ******* ** ***** never *****."
  • "****'* ***** *** ****** are ********* **** ** SKU ***********. ********* * 16-door ********** ** * pile ** ***** ****** into *** ******* ** sometimes * *******, ********** when *** ***** ***** supply *********** ******* ****** during ********. ****** * pile ** *** ******* leftover **** ***** ********** kit ** * ***** card ******* ** ******** as ****."
  • "** ** * ********** system."
  • "**** ****** ****** ***** is *****."

Old *** ********** ******

** ****** *******, ***** touchless, *****-*****, *** ****** UIs *** ***************, **** trails *** ****.

  • "** ********** ** *** technology *** ***** * complete *******, *** **** is **** ** **********."
  • "*** ******* ** *** & **********, *** **** are ********** **** ********** them, **** ***** & technical *******"
  • "****'* ******** ** *** and **********."
  • "*** ******** ************ ***** old *** ********* *** IT ******** ** ****** & ******."
  • "****-***** ******** *** ****** a ****** *** ****** already. ***** ******** ** a **** ****** "****** needs **" ** *** web ****** ***** ***'* really * *** ******."
  • "********** *** ******, ******** technology. *** *******-********."
  • "********** ***, *** ********* for ****'* ***/** ******** usage."
  • "*** ********* ***** *** and ******."
  • "*** ******** * **** seen ***** ********* *** dated."

Proprietary ******

******* *********** ***** *** proprietary ******** ******* ** AMAG, *** *** ********** difficulty ******* ** ***** customers ****.

  • "* *** **** ** AMAG ******, *** ******* was ****** *** ****** the ******* ** * Lenel. *** *** ** proprietary ******** ***** ******* their **********."
  • "*********** ****** *** *** architecture *** ***. ***** company, *** ******** ***** to *** **** **** vendor ****."
  • "***** **** * *** of ********* **** *** proprietary ********."
  • "*********** ******** *** **** proposing ****** **** ******* based ******* *********** ** compete. ********* ******* *** advanced ********* *** ** challenging ** **** **** at ***** *** **** turn ****** ** *******."
  • "** ********** **** ** they *** **************, ***********."
  • "* ******* **** *** boards *** ***********. **** and ***** ****** **** go *********** ** ******* versions ** *********** ** necessary."
  • "** **** ********** **** AMAG *** ********** **** a ********* ******** ***** planning ** ****** ** due ** *** *********** nature *** ********* *****."

*******

**** ******* *****, **** claimed **** ******* ******* or ****** *** *****'* systems *********** *** *** have ****** ********** **** AMAG ** **** ******** or ********:

  • "**** *******, * ***'* know ** **********."
  • "** ** *** **** enough ***** **** ***."
  • "**'** **** ****, *** not ****** ********** ** say."
  • "* ***'* **** ****** experience **** ** ** have ** ****** *******. "
  • "*******, **** ******* **********."
  • "* ** ******* ** AMAG. "
  • "***** ** ****. *** familiar **** ****"
  • "** ** *** **** any ********** **** **** either ***."
  • "*******. ******** *******."
  • "**** *** **** **, I **** ***** **'* pretty ****."

AMAG **** *****

*** ******** *** **********, however. ******* ***** ***** experience *** **** **** and ************ ********.

**** ***** **** ***** their ******** *********** **** been ***, *** ******* has ******** *********** *** is * **** **** to **** **** **** strengths.

  • "** *** *** *** distant ****, * *** an *********** **** ** AMAG. **** *** ******* more ********. *** *** controller ****** *** ******** high-security **************. *** **** is ****** **** ** protecting ** ********* *** customer ****, ****** **** many ******."
  • "*** ********** ******** **** it *********** *** ** very ********* ******* **."
  • "* ***** **** *** made ***** ******* **** products **** *** *** typical ****** ******* **** their ******** ******** *** Connect ********. ******* ***** software ***** *** ******** boxes, **'* * ** brainer ******* *** *** typical ****."
  • "*** ******* ** ****-******** and ******, *** **** has ********* ** ***** to ******* ***** *******,"
  • "**** ******* ** *** new ****** ** ******** in *** **** *** years *** ******* -***** management ****** *** ** Q1 **** **** ******* Arabic -******** ********** ****** I ****** ** ** self ***** ****** ** be ***** ***** ***** for **** ********** - OEM **** ******* ************ with **** *********** - OEM **** ***** **** system **** ****** **** integration **** ********"
  • "**** ********* ** ** a ****** ********** ***** product. ***** ** ** proprietary. ***** *** *****, multi-location ********* **** ******* access ***** & *********** with ***** ******** *******."
  • "***-***** ******* ** ******. It ***'* ** ******** system, *** * ***'* have * *** ** hands-on ********** **** **."

Many '*** ********' ******* ***** *******

**** *** ********* ****** North *******, *** *** most ****** ******** ******* were ****** '*** ********' due ** **** ** exposure *** ********* **********:

  • "**'** ***** **** **** in *** ******"
  • "****’* *** * ****** to **** **** **** products ** ** *** specified ** ***** ****** East ******* ************* *** vendor ****"
  • "* ***'* **** ***** product **** ** ****** Canada"
  • "*****'* **** **** **** in *** ******."
  • "***'* **** ** ******."
  • "*****´* ***** *** ********* of **** ************ ** my *******/*** *********."
  • "***** ***** ** ** in *********"
  • "**** ***** ** ****** control *** **** ******** but ****** *** *** used ** *********"

*******

****'* **** ******** ** mixed. **** ***** *******, AMAG **** ******** ** sell *** ******* *** line *** ******** ************* provide *********. *******, *** access ******* *** ******** companies ******* '*********' *** 'mobile' ****** ******** **** meet *********** ***** ** ways **** **** ***.

********** ***************** *********'* ****** ***, *** ******** ** whether ******* **** ** available ** ******* **** support *** *&* ** update ** ***** ********* and ******* *** ********.

Comments (8)

**** ***** *******, **** will ******** ** **** and ******* *** **** and ******** ************* ******* stability.

*** **** ****, *** it ***** ****'** ****** embedded ** * *** of ********** *** ********** installations. ****'* *** ** easy *** *** *******.

Agree
Disagree
Informative
Unhelpful
Funny

* *** ** **** integrator *** ***** ***** in * **** **** and ** *** ******* but ***** ********* *** hardware **** ****** *****. You ** **** ** make ******** *********** ****** the **** ******* ****** to *** *** ****** resolved, *** **** ****, you *** ******** **** friendly, ********* ******.

**** ** *** *******, we **** ****** ** Amag ********** *** **** the ****** ****** ****, and ***** *********** *** training. * ** ***** that *********** ****** **** old ******, *** **** instant ****************** ** ****-*** software *** *******, ** that ** ***** ** a *********? ** ***** when ******* ** *** clients, *** * ********* when ********* *** ****** base **** *********. *******, we ******* *** ******* well, ** *** ***** offsets *** *********.

****** **** ** **** sides ** *** ************ versus ********** ******, *** suffering ** **** *****, I **** ******** ******* manufacturers ***** ************* *** not ****** * ****** business ******* *******. *** oh ****, *** ***** is *** *****, *** the ******* ********, *******, G4S, *******, *** ***** big ******* ***** **** a **** ** **** camps *** ********* *********.

***'* **** *** *** what ****** ****. **** may ** **** ** freshen ** ****.

Agree
Disagree
Informative: 3
Unhelpful
Funny

***** ******. * ** curious - *** ********** do *** *** '******* deals' **** **** ******** and ************ ** *** VMS **** ******?

** **** *********** ***** CompleteView ** ****** ** video-only ********?

Agree
Disagree
Informative
Unhelpful
Funny

****. **** ***** * hard **** ** ******* CV, *** ** *****'* keep ** **** *** tier *** ********* **** a ************* **********. ****** is * ********** ****** other *********. * ********** they ****** *** ******* to ** **** ** deploy ***** ******** ** get **** ** ****** with ***** *** ********* but *** ****** *** taken *** *** ****. We ***** ***** ** CV ** * ***** alone ***.

Agree: 1
Disagree
Informative: 2
Unhelpful
Funny

* ** *** ********* that **** ** ****** known ******* *** **.*** approach ** *** ***** market ** ****-**** *** just * ********* ******* to **** ********* ** G4S ****** ******** ********* and ***** ******** **** other *********** ** *** parent *******. *** *********** who ******* ** ***, suddenly ***** ********** ****** to *** **** * competitor.But ********** **** *** gave ** ** ********* AMAG.The ******** *** *** bad, *** ******* *** strategy **** ****** **** poor.

Agree
Disagree
Informative
Unhelpful
Funny

* ****** **** **** Allied ****** ***** *** AMAG **** **'* *** entity ** ******* **** into *** ******* *********** than *** ***. * like **** *** ***** products *** ***** *&* in **** ******** *** software **** ****** ****** in *** ******. * think **** ** **** is ****** ** **** of *** ************ ** the ********** ****** ***** they **** ****** ****** builds *** ***** ******* customers *** **** *** R&D ******* ** *** core *******.

Agree
Disagree
Informative: 1
Unhelpful
Funny

* ** ********* ******* what, ** ***, ****** any ****** *********** **** have ** ****. **** is * **** **** of *** *** ***** become **** * ****** part ** ****** / G4S.

***** ****** **** **** as ** ***** ** sell ** **** ** guard ********* ** * distraction? ****** **** *****?

Agree
Disagree
Informative
Unhelpful
Funny

* ***** **** ***** view ** ** * distraction *** ***** ***** the **** **** * sale ** **** *** of **** ***** *****. We've **** ****** ******** over *** ***** *********** large *********, *'* ***** they ***** **** ***** the ***** *****.

Agree: 1
Disagree
Informative
Unhelpful
Funny
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