Great article in Canada we are seeing large account companies being scooped up for high multiples by Telcos who are fighting for the connected home. As for many customers their actual contracts may have expired and therefore even thought it was a XYZ account is that perpetual? who actually owns that account should it not be the end user?
As I am not in that business I often wonder why people dont install some open source z-wave system like EZLO and self monitor or monitor on demand only.
Your research is focused on very limited deceptive marketing practices. Others are researching and focusing on “systemic deceptive business practices”. Some of the difference… here deceptive marketing generally is dispute among peers; whereas deceptive business practices generally means dispute between alarm providers and the general public. (not legal definitions). Litigation for deceptive-business-practices could come from a municipality to protect its citizens, or a state AG to warn its citizens while penalizing the worst offenders. The offense could be repackaging and reselling a public service (police) for private fee purposes (and more). Source: Lee Jones; Support Services Group