17 Alarm Company Lawsuits Against Competitors Faking Them

By Joey Walter, Published Oct 06, 2020, 09:46am EDT (Info+)

Alarm companies suing rivals for faking them are commonplace, an IPVM investigation into court records show.

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Inside this report, we examine cases including:

  • ADT Sues Safe Home Security
  • CPI Sues Vivint
  • ADT Sues Vivint (2020)
  • ADT Sues NorthStar
  • Premier Electronics Sues Vivint
  • Vivint Sues Christense
  • ADT Sues Alder Holdings
  • ADT Sues Vivint (2017)
  • Vivint Sues NorthStar
  • ADT Sues Capital Connect
  • ADT Sues Alarm Protection
  • ADT Sues Protection One
  • Vivint Sues Silverline Security
  • Vivint Sues Alert Holdings Security Systems
  • Vivint Sues Naylor

ADT **** **** **** ******** (****)

******** * ********* ** ******* ** 9/24/20******** * "**********" **** **** ******* to ******* *** ********* ** ****** they *** * ************* ****** ** behalf ** *** ** *** ***** to ******* *** *********. *** ** arguing *** ******** ******* ******* **** Home's ********** ******* ****** ** *** damaged *** ***** ****.

CPI **** ****** (****)

******** * ********* ** ***** ******** on */**/************ **** *** ***** ********** ******'* sales *************** "******* ****-********* ********* *******" posed ** *** ********* ** **********.

*** *******:

****** ****** *** ********* **** *********, among ***** ******: (*) **** ****** has ********* ** ** ********** ***; (2) **** ****** ** ********** ** “taking ****” *** ******** ********; (*) that ****** ************ ***’* ********* *** is ******* ** *********’ ***** ****** to ******* ***’* ******; *** (*) that ****** *** ****, ** ** acting ** ****** **, ***.

**** ******* **** ** * ****** of ***** *******, ******'* ***** *************** have ***** *** ********* ** ****-******, multi-year ******* *** ********** ******** **** Vivint, ***** "****** ** ********** *** customers ** ****** ***** ********* **** Vivint’s **** ***** ** *****".

ADT **** ****** ******** (****)

******** * ********* ** ******* ** 8/14/20******** *** ******** **** **** ********** did *** ***** ****** **** ********** its *********, ******** *** ********** ******* of *********:

******’* ******* *** ********* ********, *** in **** **** *** ******** *** grown **** **** *************. *** *** already ******** **** *** ******* ** additional ********* ***** ********** ** ****** representatives **** *** ********* ********** *** United ******, **** **** * ***** occurring ** *** ***** ** *******.

**** **** ** ******* **** ****** filing * ****** ** ******* ** 9/29/20.

ADT **** ********* (****)

*** ******* * ******* ** **** 2019 ******* ******** *** $* ******* in *********** ********* ***** ******* **** *** prior * *****.

***'* ***** ***** *******,***** *****, ****** *** ********* ** *** industry ********* ********* ***** ******:

********* **** **** ** ********* ***** tactics ** ***** ** ******* ****** the ********** *** ********* ** *** industry. ** * ******* ******, *** is ********* ** ******** ***** ** the ***** **** ** ********** ** pursue ***** ****** ******* ***** ********* in *** ******** **** ************* ******* consumers.

** **** **** ********* ** ** on *** "*******" *** ****** ********** activity:

** **** ********* ** ** ** the ******* *** ****** ********** ******** during *** ****** **** ** *** an ******** ** ********** ********.

Premier *********** **** ****** (****)

******* **************** * ********* ** ***** ** 1/25/19*** ********* ***** ********* ** ************* where ******* *** ********* ********** *** residential ***** ********** ********. **** ******* Vivint ********* **** ***** ******* ********* new ****** **** ********* **** **** affiliated **** *******, ***** ******** ******* equipment *** ********** ****** "** *** guise ** ** *******".

******* ****** ******* **** $*,***,***. ** dismissed *** **** ** */**/**.

Vivint **** *********** (****)

*********** * ********* ** **** ** 4/16/18*** ********* ************ *** ****** *********** against ***** ***********, *** ****** * contract **** ***** **** ****. ****** said *********** ********** *** ****** **** vivint.io *** **** ** ** ***** services *** ******** ** ****** *** make ************ ****** ** ****** *********.

*** ***** ********* **** ******, ****** it *** *** ******* *********** ****** of ****** *********** ** **** *********** used *** ****** ****.

ADT **** ***** ******** (****)

** * ******* **** ** *** below, *** **. ***** **********, ********** ** * ********* ** **/*/****** **** ***** *** ********** *** reached ** **** ****, ***** ********** continued ** *** ***** *************** ** ADT *********** ** ***** ****-**-**** ***** to *** ******** *************.

*** **** ******* *** $* ******* in ************ *******, *** $* ******* in ******** ******* ***** ** *** findings ** ****** *** ****** ***********.

ADT **** ****** ******** (****)

*** ***** **** ******* *** *** Vivint *** ***** ** ****, **** ADT***** * ********* ** *** ******** District ** ******* ** */*/***** ******* ******* **** ******'* ********* sales *********. *** ******* **** *** instances ** ********* *** ********** ***** over * * **** ******. *** claimed ****** **** *** ********* ********* that ******** *** ****** ***:

******’* ***** ****** *** ***** ***** pitches **** ******* ***’* ********* **** believing **** *** ****** ********* *** or **** **** *** ********* ********** with ***, *** **** **** *** visiting ** ******* *** *** ***** equipment **** ** **** **** **** no *** ***********

**** ******, *** ****** **** ***’* customers ** *** ********* **** ******.

****** **** *** $** ******* ** settle *** ********* ***** ********* ******* *, ****.

Vivint **** ********* ***** (****)

*********** * ********* ** *** ******** of **** ** */*/********* *** *********** ********** ********* ** sales *** ************ ** **** ********** and ******** *******. *** *** *** been ********* *** ~** ***** ** door-to-door ****** **** ***** ****** ****** alleged *** ********* ***** ********* ***** by *********:

*********'* *************** ******* ** * ******** to ****** ******'* *********, ********** ********** them ******* ***** ********** *** ****************** constituting ***** *** ********* ***** ********* that **** ******* ******'* **********. ****** has ********** *** ********* ******** ** 216 ********** ****** ********* *** *********** deceptive ***** ********* ** ********* *************** between **** *** ****

*** ******* ******* ********* *** **** on */**/**.

ADT **** ********** *** (****)

** ****,*** ***** **** ******* ********** ***, ******** ***** **** **** ********** to ** **** ***:

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*** *** ********** *** ****** ** 2016.

ADT **** ******* ******* *** ****** (****)

******** * ********* ** *** ******** District ** ***** ** */*/********* ******** ********* ***** ********* ** seen *****:

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*** *** *** *** ******** ******* its ********* ******** "******** ** **********" starting ** **** ********* ******* ******* representatives ******** ** ********* ***** *********. However, ******* ******* ** **** * dealer *** **** *** *** ********* to ***********, ******* ****** ********** ** ADT ******* ** ******, *****. *********, because *********** *** *** **** *** own ***** *****, *** ***** ********* sales ********* **** ******* ******* ******* Connect:

*** ***** ***** ***** **** ** Defendants ... ******** *************** ** **** Defendant ***** ** *** *********’ ***** representing ****they **** **** *** *** ******** ** ******* *** ******** **** ** “*******” ** *** ********’* ******** *********

******* ** ********** ** *** *******, however,Defendants **** ******* *** ********* ** ********* ***** ******** *** ********** *** ******* *** ******** ********* **** **********, which would then be sold to ADT’s competitor, Monitronics [emphasis added]

******* ***** ***** *** ****** **** ADT *** "***** ***** ****":

***** ***** *** ********** ********** ******* but *** *** ******* ** ********** that *** *** “***** *** ** business,” ** **** * ********* *** “taking ****” *** ******** ** * particular ****

*** ***** ******* *** ** **********, prohibiting ******* ******* **** ********** ** engage ** ***** ***** ********* **** ADT *********.

ADT **** ***** ********** *** (****)

******** * ********* ** *** ******** District ** ******* ** */**/********* ***** ********** ***, **** "***** Protection" ********* ****** *** ** **** Texas ** **********. *** ******* *** defendants **** *** **** "***" ** sales ******* ** ** ******* ***'* customers ****** ****-**-**** *****.

************, *** ****** *** ******* ************* made * ***** *********** *** **** asked ** ********* ****** ** "*******" to ***** *** *************:

******** ***** ***** ******* ** ******* ADT’s ********* ** *** ****** ** their ***** ******* ** **** ***** calls ** *** *********’ *********

********** **** ****** ***’* ********* ** allow ********** ** ******* ** ***** systems *** **** ** ********* ** part ** *** “*******.”

*** ******** * ********** **** ***** Protection ** */**/**.

Vivint **** ********** ******** (****)

*********** * ********* ** *** ******** of **** ** */**/***** ********** ** *** ****** ***, with ****-******** ******* ********** ******** ***** unfair ***** ********* ** ****** ****** customers, ** ********** ** ******* ******** confused ** ******'* ********** **** *** name *** ***** ** ****** ** February ****.

*** ********** ******** ************** ******* ** her **** ********* *** ** ******'* rebranding *** **** ** *** ***** to ****** *** ********, *** *** not ******* ** *** **** **********. He *** *** ** **** * contract *** **** ********** **** **** Home ******** – *** *** **** both ********* *** *** **** *** years.

******** ******** ********** **** *** ******** a **** ****** ** *** *** year ********.

*** **** ****, ********** *** ***** with ** ***** ****** ** ******** in *****, ********** ** ********* **** or ********* ** ********* *** *********** temporarily ****** **** ******** ** *** state.

Vivint **** ***** ******** ******* (****)

*********** * ********* ** *** ******** of **** ******* ******** ** */**/*********** ****** ******* ***** ** *** Lanham ***, **** *** ********* ***** its ***** **** ** ************* ********* with ******'* *********** ********* *** *** deceptive *** ***** ********* ** ****** in ****** *********** **** ******.

** *** *******, ****** ******* ** instances ** ********* ********* ******* *** 2011 *** *** **** ** ******** states ********* ********** *** *******.

**** ******* ***** ***** **** **** false ********** *********:

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****** ****** $***,*** ** ******* *** an ********** ******* ***** ** ** could *** ****** ****** *********. *************, Elite ********* ******** **** ** ******** all ***** *************** ** ******* ** agreement, **** ** ****** *** **** of ******* ********* **** ** *** with ******* *** *********, *** *********** . *** **** ** ****** ********* deceptive ** ******** ******** *********, ********* "specifically *** ******* ***** ***** ****** complains".

******* ** ****, *** ********** ******** including ******* ** ** ***** ***** training, *** ***** ********* *****'* *** discipline *** *********** ********** **** ********** and **** ** *** ********* *** result ** **********. ****, *** ***** denied ******'* ******.

Vivint **** ***** ******** ******** ******* (****)

*********** * ********* ** **** ** 4/1/19******* ***** *****, * ******* ***** in ******. ****** ***** ********* ** Hawaii ** ****, *** ***** "**** to ******* ******* ** ******** *** marketshare".

***** ********* ******'* ************ ******** ***** and ********* ****** ********* ** ******, allegedly ******** ** ********* *** ***** sales ********* ** ****** ****** ********* to *****.

*** **** ** ******* **** ****** asking *** ******** ******* *** * permanent ********** ******* *****.

Vivint **** ****** (****)

*********** * ********* ** **** ** 2/9/11******** **** * ****** ******** ********* for ********** ***** ***** ***.'* *********, registered ******* ****** ***** ********** *** "VIVINT ****" ********* *************.*** *** **************.*** after *** ************ ** *** ****** name.

*** ******** ********* ****** ***** ** other *********** ********* *** *** ********** Security. ** ********, ** ****** **** reviews ** ****** *** *** ******** on *** ********.

****** ******* ****** ** ***** ***** tactics ** "****" **** **** ****** and ** *** ***********.

*** **** *** *********** ********* ** Vivint ** */*/**.

APX ***** **** ****** ******** (****)

****** (*** *****) ***** * ***** in *** ******** ** **** (******* 1)******** * ****** *********** *** *** broke ***-************ *** *************** ********** ** switching ** * ********** ****** ********. The ****** **** ********* ** ***** 10 ****** ********* *** **** ********** regarding ******'* **** ** ******, ******'* financial ****** ** * *******, *** its ******* ** ********:

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****** ** ***** ********* ***** ** dismiss *** ****, ****** * ********* message *** ************ ******** *** *********** worked *** *** *******.

Brink's **** ******** **** *** ***** (****)

*****'* *** *** *****, ***** ******, settled * ******* ** */**/**, ***** Brink's ****** $***,*** ** ******** *** improper *** ******** ***** ******** ** steal ** ******. *** ***** * countersuit ** ********* **** *** ******* improper ***** ********* *** ****** ***********. The ******* ** *** ********** **** not ******** ********.

Vote / ****

Comments (7)

Joey, good research!

I am sure there are more we did not find so if you know of any please email info@ipvm.com or post in comments.

Also, we did this to get a better sense of how commonplace these suits are. if anyone has ideas on what deeper coverage we should do here, let us know.

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Thank you!

Yes, please let us know – as these suits speak to both broader implications of the competitive dynamics in the industry and impacts on the consumer!

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Great article in Canada we are seeing large account companies being scooped up for high multiples by Telcos who are fighting for the connected home. As for many customers their actual contracts may have expired and therefore even thought it was a XYZ account is that perpetual? who actually owns that account should it not be the end user?

As I am not in that business I often wonder why people dont install some open source z-wave system like EZLO and self monitor or monitor on demand only.

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If you need to become relevant by suing, then all of these irrelevant companies should just close thier doors.

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relevant by suing

Assuming the company suing is truly facing a competitor pretending to be them, shouldn't they have the right to sue and fight back? I am not sure I understand your comment.

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Joey… good research and very timely.

Your research is focused on very limited deceptive marketing practices. Others are researching and focusing on “systemic deceptive business practices”. Some of the difference… here deceptive marketing generally is dispute among peers; whereas deceptive business practices generally means dispute between alarm providers and the general public. (not legal definitions). Litigation for deceptive-business-practices could come from a municipality to protect its citizens, or a state AG to warn its citizens while penalizing the worst offenders. The offense could be repackaging and reselling a public service (police) for private fee purposes (and more). Source: Lee Jones; Support Services Group

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