Vivint And ADT Are Going To Trial
Fresh off losing a nearly $190 million verdict over allegations of stealing customers by impersonating CPI, Vivint is facing a similar lawsuit but in a much bigger state (Florida) and with a much bigger adversary (ADT), raising concerns that a loss here could be far more damaging.
In this report, IPVM examines the upcoming trial, Vivint's arguments, the customer complaints, expert testimony, and what is at stake for the companies.
**** * ************** ** ***** ** ****** **, 2023, ****** ** ********** ** ***** what ******** ********** *** *** ********* and ****** * ***** ** ***** testimony **** *** ** ***'* ******* experts, ********* *** *** ********* ******* Vivint ** *** *** *****.
Vivint's *********
****** ** ******* ******* ** ******** prospective ******* ** ** *****. *** company *** ***** *** ******** ** ***** *** ** ********* recordings ** ******** ***** ******** ***** ** ******** "*************" ****** the *********** *** ********** ***** **** and ******* ** *****-***********. *********, *** evidence ** ************, ****** ******:
****** ** **** ****** *** ***** to******* *** ******* *** ****** ***** ******* ******* *** *********** damages.******* *****, * ********* *********** *** **** **********'****** ****** ** ********, ********* ******* ****** ** *** CPI *****.
** *** *** ****, ***** ** expected ** ***** **** ****** ***** be ****** *** $** ******* ** damages *** "********** ***********." *** ******* are ***** ** ** ********** **** Vivint ***** **** ** ** ****-**-**** to ***,*** *** *********, *** *** "guesswork," ****** *******.
**** ******, ** ******** ********** ********** *********, ***** ******* ***** ****** *** calculating *******. ****** ****** **** *** "untested, ********** '******' ********* ** ***** persons *** ***** ********."
Customer ********** **** *** ** *** ****
***'* **** ******* ************ ************* ** ********* **** ********* who ******* **** ****** *************** ***** them **** ******* ********* ** ******** to ** ********** **** ** ******* on ****** ** ***, ** ******** that *** *** ***** *** ** business. ******** **** ********* ******** ******* conduct ** ****** ** **** * significant **** ** ***'* **** ******* Vivint.
********** ** *** *******, ***** ** August ****,**** ** *********** ******** ******* ***** ********* ****** ***** ********* between ***. **, ****, *** ***. 12, ****, *** ******* ********* ****** that **** *****. ** *** ******* from ******** ****, ** *** ******** in ****** ****, ************** * ****** ******** ****** ****************** on *** *** **************.
*** ****** ** ******** ********* ** just *** "*** ** *** *******," ADT ****, ****** **** **** *% of ******** ********* **** *** **** to ********.
****** ********* **** ** **** ** the ******** ******* ********* ** ***, customers *** ****** ********, *** ****** been ********* ** ****** *** *** deceived, ** **** "*******" ** *** on *** ** ********* ***** ************ with ******.
*** ************* *** ******* **** ******'* ******* was "***********, **********, **********, *** ******** to ********* *** *********** *****." ****** each ******** ******* ************ ***** **** require * ***** **** ***** "**** months ** ***," *** ****.
Expert *******
*** **** *** ***** ** *** v. ****** ******** *****'* "****** ********* opinions ** * ******-********* ******" ***** a ******* *******.
** ******** ** ********* ******** **********, depositions *** ***** **** ********** ** his ********, ***** ******** ****** ***** posts **** ********* ********** ********* ********* by ******.
** *** ****** ***** **** **** July ****, ** ********** ******* * Vivint *********** **** ** *** **** posing ** ** *** ***:
** ******* ****, **** ***** ****, another ********** ******* *** *** "******" as ****** ******** **** ********** *** neighborhood:
******'******* ************** ** *********** ******* ***** ** royalty *****, ** *********** ********** * percentage ** ****** ******* ** ***. Allocating * ** ******* ******* **** would ***** $**.* ******* ** *******, Matolo *****.
Past **********
*********** ** ******** ********* ******* ********* solicitation *** *** ******** ** *** home ******** ********.**** ********** ** **** *************** *********** **** **** ***** ******* 2006 ******* ****. ******, ** **********, has **** ******** ** ******** ***** and *********** ******* **** **** *********.
** ******** ** ***** **** ** CPI *** ***** ** ***, ****** has **** **** ******* ********* **** similar ***********, ******** * **** ******* *** ** 2021, ******** *** **** ** ************* Vivint ******* *************** ******'* ********.
** ****, ****** * $** ******* ******** **** Vivint** * ********* ***** ********* *******, and ****** ******* ********** **** ********* general ********************* *********** ** ********** ********* ** door-to-door *****. ** ****, ****** **** agreed ** *** $** ******* ** the ***** ****** ****** **** ** ****** "hundreds ** *********" ** ********** ********* *** ***** ********* *** qualify *** ******* ********* ** ******** identities.
*******
****** ** ****** ** ***** * deal ** ** ******** ** *** Energy.*** *** ******* **** ***************** *** *** ***** **** ** is "********** ** ********" *** ****'* decision "*** *** *******," ******* *** deal ***** *** *****.
*** ******** ** ******* ******* ** the **** ** ******** ** ******* within *** **** **** ******* ****** over ******* ******* *** **** *** even ****** ****.
*** ** ******** *** ******* ********** of “****-***********” … ** *** ******-********* alarm ********? ** ******* ******** *********, producing ** $******* ****** *******. **, are ** ******** *** “**-*********” ** critical ******/******* ******** ****** *** **** needed ****** *** ******** **************? **** internal ******** ** *********** ***** ****** a **** ********** “******** *****”, ****** it ** *********.
****, **** ***** *********,***** *** ** *** ***** ********** *** **** ******* ***********: