Axis Compares Fever Camera Sellers to 9/11

Good to see more industry leaders speaking out on this and citing the limitations instead of trying to promote ineffective solutions.

We should also speak out about the hundreds of millions spent installing “Object left behind” cameras and analytics that didn’t work and left people with a false sense of security, thinking that backpack was only a backpack.

One of the most comical parts of it is the lack of remarketing done by companies when the product comes to the US. Sometimes it seems they put the sales document through a translator to spit out an English version. Then the vendors reach out with these documents and say, I'm sure your customers are buying these solutions... I wouldn't forward that documentation to a customer even if I got a yeti tumbler for every customer I forwarded it to. ;) Axis has never ran a sprint from the starting line but they typically always win the race.

Everything comes down to having an honest discussion with your client about the pros and the cons and disclose all limitations of the solution. There are many drivers behind a client's inquiry about the "fever cam" systems and our job is to educate them and allow them to make the decision for themselves. Unfortunately, that is not the case most of the time and damages the reputation of the industry as a whole.

Questions from the context of an End User.

Do integrators know who the "bad apples" in the industry are? Can they tell over time who would sell a nothing burger vs. the ones that wouldn't?

NOTICE: This comment has been moved to its own discussion: Do Integrators Know Who The "Bad Apples" In The Industry Are?

I suspect that many end users buy thermal cameras to limit their liability. A large percentage of CCTV systems have been bought with liability limitation in mind.

As regards performance, how many integrators have laid out effective CCTV coverage systems, only to have the end user severly cut the number of cameras, thereby reducing the performance value of the system? Few integrators have the courage to refuse the sale when their design count is decimated, and install a less than "good" system.

We may all agree that thermal cameras are a mixed bag, with over 200 vendors now throwing out wild claims, but are they totally useless? When lawsuits are increasing regarding how someone got infected, liability limitation may be a major factor to install thermal camera systems.

The ubiquitous inexpensive handheld thermopile units can fall into the same category of giving false readings of temperatures when improperly operated by untrained personnel, but no one is telling end users not to buy them.

To play devil's advocate here, is this Axis saying it isn't needed because they don't offer it?

Just like for the past 5 years Axis saying "You don't need H.265. It is for the broadcast industry." This is because they didn't have it ready for their lineup and still only offer it in a handful of products and not the broad lineup???

The company I work for does not distribute Axis, they are a competition product. That said, Well done Axis for telling the truth.

I personally tell my customers not to waste their time on fever cameras, they are waste of time & money & give a false sense of security. I then give them a few facts

Up to 80% of sufferers have no symptoms at all, including no temperature.

Whilst people who are infected are infectious for about 14 days, those without a sever infection (ignoring the 80% above) typically only have a fever for a few days.

Between 5 & 10% of people have a naturally low body temperature, this means when they have a mild fever their body temperature really only reaches the upper end of normal.

Lets put all of this together. Assuming we have 100 infected people pass in front of the wonderful thermal camera based covid detection system.

80 have no symptoms so by definition will not be detected

Of the remaining 20 they typically only have a fever for about 25% of the time they are infectious so our possible detections are now down to 5.

Now take out detection of people with a naturally low body temp.

Now take out detection of people wearing hats, glasses, etc

Now take out those missed due to the relative inaccuracies of the technology

Now take out the error factor due to incorrect implementation

We are left with a 3% (?) catch rate.

Now ask the question, would you be happy with video analytics which work 3% of the time?

If not why do you even consider fever cameras?

It is actually even worse than the above due to the false detection rate which will lead to apathy from the operator at the best of times.

Many great and informed comments on the rush to market with Fever cameras. Often times, first movers are over taken by the second wave bringing a better, more effective solution. I believe that may be the case this time as well, probably I’m biased given my company’s maniacal focus on delivering a scientifically accurate Fever camera that meets the standard as a medical device as per the FDA. I think it is also important to note that COVID-19 is only one pandemic. There have been many before and there will be more. Fever is a very common early indicator of contagious illness. Flu anyone? What happens when the flu finally mutates in such a way to kill millions? Oh yeah, it does that every year.

Interesting feedback / pushback from an end user:

There is the router that FLIR, Avigilon, Bosch, JCI is taking, i.e., products that conform with the FDA, science, and reality. Axis could conceivably take that.

Short of that, Axis could help themselves and the industry by speaking out more about this.

We hear from lots of security end users who demand mass screening, it has to do 30 people per second, it can't require people taking off hats and glasses. But this is like demanding to be 9 foot tall or to live to 200 years old but security end users don't understand this and they are further confused by various sellers who have profiteered off the chaos and confusion of the pandemic, claiming to do these things. And then when 99% of people are 98°F anyway, systems are rigged to show that, reinforcing that it 'works' when it does not.

Net/net, Axis can help things by speaking out more.

Have not considered such sensors for all the reasons noted. Is there a standard for these cameras and these applications? Should the FDA standard rule? Is this a correct standard?

Given the fact the thermal screening is new normal, how do we ensure compliance to this standards

Well done Axis. This is another reason why you will continue to be first choice.

Thermal screening might not be a perfect solution, but can you recommend another alternative efficient solution?

Lol. If I am reading right, Dr. Fauci suggested to abandon a determination of temperature, no matter whether it's a thermal camera or an infrared thermometer.

I am curious what questions Dr. Fauci suggested to ask? "Do you have a fever today?"

You are right. Proper setup is the key.

I agree 110%. This is why we settled on non-contact temperature solutions.

We had multiple opportunities to sell quite a bit of this “technology” early on. Some of our customers would have paid anything, sight unseen. I wrote a letter to our largest accounts explaining that we felt the technology, along with some of the manufacturers related claims of accuracy was “dubious at best” and that we would not be participating in this particular market segment. Fast forward to today, I take great pride in writing and sending it (at great cost to our sales and profits) We have sold $0 of this junk. At the end of the day, if we cant look the customer in the eye and feel and speak confidently that what we are selling them will prove to do the job we say it will do, and to be the successful solution they are looking for, we cant and wont put it on the table.

500 students between 8:15 and 8:30, not a problem for the SENTRY MK4!! It has been doing this kind of thing for over a decade!! When you use the wrong tool for the job, you won’t get the results you want!! Omnisense Systems SENTRY MK 4 Mass Fever Screening System is designed from the ground up specifically for this type of application. Omnisense Systems has be manufacturing and providing these systems for over a decade. With millions of operational hours proving the technology.

In the video, Dr F would not use such devices with the reason, that "they" are not accurate enough to be reliable and the body temp can vary depending upon a number of factors. His video was some time back (before his surgery); so I wonder if he would take that position now. How come we use skin temp sensors in my doctor's office if the accuracy can very as much as 10 degrees? Also, these sensors should not make a decision to admit; rather, they should just get the guy out of line for a more accurate test. It would seem to me that some records are made of such tests that would be valuable to determine accuracy, no?

I think the answer is rectal sensors. Just sit down on the thing and boom, you have an accurate temp.

When I was inundated with recommendations for fever cameras within our company back in May, 2020, I was skeptical.

I would try to refocus those asking for recommendations on the business requirements. The more we discussed this, the more it became clear that the requirements were very simple. We needed to take temperatures at entrances with as much accuracy as possible. No logging, no video, no photos, no HIPAA violation risks. Just temperature. At the most, we may need remote notification but not always.

At the time, we also knew that the FDA had just released a statement saying thermal cameras had not been effective when used to take the temperature of multiple people at the same time. Meanwhile many manufacturers were claiming their products could.

Additionally, The FDA also released guidelines surrounding room temperature, reflections (glass, etc.), drafts, radiant heat, lighting, facial obstructions, excessive clothing and more. The one that kept jumping out at me was the recommendation for the user to wait 15 minutes in the measurement room before attempting to record a temperature with a thermal camera. That wasn't going to work out for us.

Many that I spoke to within our company would go back to the cameras and the thermal imaging. They would say, "I seen this on the news". Many of them fell in love with the "CSI factor". For me, that meant nothing. We just needed accurate temperatures and in some cases, notifications.

Before the IPVM Fever Camera Show June, we narrowed our search to the K3 Non-Contact Thermometer. Later, the Fever Camera Show only confirmed our original choice.

If you're an end user and still on the fence, look hard into your business requirements and weigh that against HIPPA, internal procedures, FDA guidelines, CDC guidelines, IPVM reviews and more.

There's no need to spend $10k+ per camera on this...

If your traffic throughput allows this type of operation, by all means, we would agree. when you have hundreds of students, workers or passengers and the like this method quickly becomes impractical and this is where the Mass Fever Screening Systems becomes practical as well as cost effective.

Well done Axis.