Verkada Salesman Falsely Alleges Competitor Bankruptcy

Published Jan 02, 2020 14:28 PM

A Verkada salesman falsely told a large end-user that the user's VMS provider faced bankruptcy.

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Verkada management acknowledged the error to IPVM.

Inside this note, we examine what the Verkada salesman did, the problems this created for the end-user and the underlying strengths and weaknesses this illuminates in Verkada's sales model.

Salesman ********** **********

***** *********** *** ** ***+ ******* *********** who **** **** ***-***** ********** *** industry.

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**** ****** *** ******* ***********, ** has ** ***** ******** ********** *** has ****** ** ******* *** **** than * ****.

***** ** *******, ********* ***** ***** the ******* ********* **** **.***** '******* ****' ********* '******** *****' and '********':

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*** ******** ********** ********* ******* ****:

***** * ***** ***, ********* ****-****** a ***** ***-****, ******** **** ***** VMS ******** ***** ********** *** ********* problems.

** ***** **** *** ***-**** *** said *** **** **** *** **** concerned *** ******** *** ** *** to ****** *** ** *** ******* salesperson's ***** *** ****. ***** ******** a **** ****** ** ****, ********* contacting *** ************, *** *** **** realized *** ***** *** *****.

Response **** *******

** ****** **** **** ******* **********, who ******** *** *****:

** ********* *** ************* ** *** communications ******* *** *********** *** *** end ******** ***** ******** ** **** the ******** *** *** ***** *** and ********* ******** *******.

*** ************* ** **** *** *** customer *** * ********** ** *** [REDACTED] *** *** ******** ****** ** cameras, ********* ******* ******. ***** ******* filed *** ******* ** ********** ** 2018, ************ **** [********] *** ********* difficulties *** *********.

** **** ****** ** *** *** customer ** *** *** ****** ******** and ** ********* *** *** ********* information. *** *********** *** ******** * warning *** **** ******** ********** ********.

** ******** *** *** *** ********** the **** ** *** ************ *** Verkada ******** **** **** ***** ******* since **** ************ *** ** ****** of ********* ************ *** **********.

**** *** ****** ** ******* ** interesting ************ *** ************ **** * **** *** ** a ******* **** ** ********* ************. Though, ***** **** ** ** ******** with **** * *** ****** ** experience, ************* **** ******* ** ***********.

Pattern **** *******

*** ****** ******* ** **** **** is **** ** * ******* *** Verkada. **** **** *** ***** ******, or ****** ***'* ***********, ** *** case *** **.

**** *** **** ****, ***** **** been ******** ****** ******** ** ****.

** **** ****,******* ******** *****, ******* ** ‘*** ** *** most ********* ********* ** *** ***** community’ *** ******* ** ******* *** technical *******.

*** ***** ****** *** *****. ***** is *******’* ***** - *** ********** of *** ****** ***** ************ *** wants ********* ** **** *** ***** cameras *** **** ***** **** ****** if **** ** *** ******** ** pay ******* **** ****.

** *** ****,******* ******** ********. **** ***** **** ********* * critique ** **, *** ******* ****** the ******* ***** ******, ********* **** with **** ********* ****.

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** ***** ****, * ******* ******** declared ******** *** “***** ** * *** Stone ***”**** ** ********** ******** **** **** ****** **** ************* ****** ** ********* ******** **** Verkada.

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** **** ****, *******’* ******** ** Sales ********* *** *********** ********* **** ‘******* ********* *** ***** been ******’:

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******* *** ************ **** ********** *** the **** ** *** ******** **** a ****** ** ******* ** ***** that ******.

Money ** ** ****

***********, ***** ** ***** ** ** made *** *******’* ********. *** *******,******* ** *********** * ******* ****** 2020 ********************* *** *** ***********.

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Supercharges ***** **** ******

********, **** ******** ************ ***** **** growth. ** ******* *** ** *******, control ** **** ******* *** *********** about *** *** ******** ******** ******, it ***** **** **** ***** ******. If ******* *********** *** ***** ** err, *** ** *** **** ** defaming *** *********** ** *** **** short **** ***** ********.

Long **** ********

*** ****** ******* ** **** ******* to *******’* **** **** **********.

** **** ~* ***** ** *******, integrators **** ******* ********* * ******* negative **** ** *** *******, ****** **** ********** ****:

IPVM Image

********** ****, *******’* ***** ******** ** to **** ***** ***** ******* (** in **** **** ****) ******** ** end ***** ** **** ** *********** and ************ *********** ********** *******, ******* can *** **** **** ********** ******* directly ** ***-*****.

*** ******** **** *******: *** **** will *** ******* ***-**** ***** ***** go ** **** *** ******? **** Verkada ******* ***** ***** *** *** the ***** ** * ******* ****** of ***-***** ** **** ** ********** number ******* *** ***** *** ****** of *** ******* ***** *** ***** salesmen?

Comments (44)
Avatar
Brian Karas
Jan 02, 2020
Pelican Zero

**** ** *** ****** ** *******.

** ******* **** *** ** *** components (***) ** * ****** (**: not *** ****** ******) ************ ****** is ****** **********. ***** **** *** been **** **** *** ********, ** presumably **** ** * ******* **** is ***** **** *******. ****, ***** are **** *** (** ***) ****** VMSes **** ***** **** ******* ** you *** *** *** * *** or ******* ******* ***. **, **** all **** ** ****, ** ******** to *** ******** **** **** ****** in ** ***-********* ****** **** * very *** *******, ***** *** ********** likely ***** **** ******* ** *** company **** ********.

**** ** *** **** **** ** understanding ** *** ******, ** ** lack ** ************* ** ***** ***** tactics.

(15)
(1)
(3)
UI
Undisclosed Integrator #2
Jan 02, 2020

“****** **** * ****** **** ***** people **** **** *** *****” *************.

(5)
(2)
Avatar
Brian Karas
Jan 02, 2020
Pelican Zero

**** ****, *** ** *** ******* even **** ** *** **** ****** Verkada, ***** ****** ** ** ****** to ** "****** **** * ******" selling *** ******* ***** ***.

(5)
UI
Undisclosed Integrator #2
Jan 02, 2020

* ***** *** *** ******** * would **** **** * ******** ***’* technology ** ******** *****. ****** “**** happens ** ** ********** ** ** stop ****** *** ****** ****”

(3)
JH
John Honovich
Jan 02, 2020
IPVM

** ******** ** *** ******** **** they ****** ** ** ***-********* ****** from * **** *** *******, ***** the ********** ****** ***** **** ******* if *** ******* **** ********.

** ***** *****, ******* ** ******** to ** * *****-******* ****** *******. I ***** ****'* * **** ***, as *** ******** ***** (******-** ************ business **** ************* ******** ***** ************) is ******. *** ****-**** ******** ***** proposition ** ******* ******.

(3)
Avatar
Brian Karas
Jan 02, 2020
Pelican Zero

** ***** *****, ******* ** ******** to ** * *****-******* ****** *******.

*******, *** **** ** ***** **** minds **** ******* *** ***** ****** dice **** **** * ****** ****** when ******* ** * *** ** beer.

(1)
(20)
Avatar
Robert MacMillan
Jan 21, 2020
VXG

*** ***** ** *** */* ***** is ******. ** **** ******** ***'* matter **** **** *** */* ***** are ***** ** ** ******* ** 2 *****.

* ***'* ******* ******* **** * 3, * ** ** **** ***** plan **** *** ***** ** ******** in ****.

(5)
U
Undisclosed #11
Jan 21, 2020

*** *** ********* ** *** *****!

UM
Undisclosed Manufacturer #1
Jan 02, 2020

** *** ***'* **** ** ************* anything, **** ** **. ***** ***** set.

(5)
(2)
UI
Undisclosed Integrator #7
Jan 02, 2020

"**** ** ***** *** **** **" is *** ***** ****** ******* ******.

(2)
UM
Undisclosed Manufacturer #3
Jan 02, 2020

** ******* **** **** ***** ****** use****** ****** **** ** ***** ******** *******, but ** ***** **** ****'** *** added*** **** ** **** *********.

(1)
(2)
JH
John Honovich
Jan 02, 2020
IPVM

****** **** ** *** ** ************* video:

(3)
Avatar
Gerald Becker
Jan 02, 2020
Quanergy Solutions

****** ****...*** ** ** *** **** fav's.

************* *** * ***** ***** ******** *********** ** *** ******** ** **** for **** ** ***** **** *** career.

(4)
JH
John Honovich
Jan 03, 2020
IPVM

*** **** ** ***** **** *** career

* ***** **% ** *******’* **** will **** ******* *** ******** **** as ***** ***** ** ******* **** looks ** ** *** *** *** thing ** ****, *** ****** * career ** *** ************ ********.

(10)
(1)
Avatar
Rich Moore
Jan 03, 2020

* **** ** **** *** * credit ********** ******* **** ***** *** and "******" ****'* **** **** ** their ******** ****. ** *********, ** were ********** ** ***** ****** **** and ********* **** **** ** ***** should ******* **. **********, **** *** no ****** ** ********.

(2)
UI
Undisclosed Integrator #4
Jan 02, 2020

* *** ***** ***** ***** ********** in ******* *** *********. * ***'* imagine *** **** ********** ******* ***** go ******* *** ***** *** *** an ********** ** ****** ********** *******. The ******* ** **** ***** *****-******* dollar *********** **** *********** *** ********** across ***** *** ************, ***, ********, support ***. *** **** *** **** model ****** ******** *** ** *** I *** ******* *** *** **** with ***** *** ****.

(2)
DL
Daniel Lewkovitz
Aug 23, 2020

*** **** ** *** ** ******* will ** ****** *** ** * fellow **** *** *** *********** ** a *** *** ****** * *****. However *** ****** ******** ***** ******.

UM
Undisclosed Manufacturer #5
Jan 02, 2020

* **** ** ** ** ******** on ***** ***** ******* *** ** used ** *** ***** **** ****** sinking ** **** ** *** *** it ** *** *****.

***** ******* ******** ***** ******* ** headed ****** ********** ** **** ** they **** ***** ***** (***** ******* except *******, **** **)

(2)
(7)
UM
Undisclosed Manufacturer #3
Jan 02, 2020

** *** **** ***, **'** *** dead.

**** ******* ******

(4)
U
Undisclosed #6
Jan 02, 2020

"*** *********** *** ******** * ******* and **** ******** ********** ********."

********** ******** =

"******** ** ******************* *********** *** **** ** ****** specific ******** ******"

(8)
Avatar
Rich Moore
Jan 03, 2020

** * ***********, *'** *** ******* tell ** **** *** *********** **** them **** *** ******* * **** for **** ********, ** ** ********* ruin, ** ******* ***** ** ** bought *** ** ******* *******, ** no ****** ******** ** ********, ***... To **, **** **** *******, ** means **** *** *********** ** ******* desperate. * ***** ****** **** ******* has **** ********* *** ****** ***** for * ***** ***.

(3)
(1)
JH
John Honovich
Jan 03, 2020
IPVM

* ***** ****** **** ******* *** been ********* *** ****** ***** *** a ***** ***.

** ** '********* *** ****** *****' you **** **** *** ********** ** grow *******, **** ********** ***. *** signs ***** ** **** ******* **** quickly (******* **'* **** * **** low **** ***** **** **** ******* selling ** *** **** * *****) but **** *** ******* ******** ***** scale ******** - ******** ** ********* of ******* ****, ***** ** ****, very **** *** * ******* ** this ******** **** *****.

** ********** ** **** *** ***** team ***** **** **** **** ** in * *** ******** ** * few ***** ****** ** **** *** not ******* ***** '*********' *** ****** them. ****'* ****** ***** ** ***** track ****** ** ***** **** ******* to ******* ***** ** ****'* ***, regardless ** *** ******** ** ********.

** *** ****** ** ** ******** and *** **** ******, *** ***** gain * *** ********** *** ** would **** **** ********** ********* ******** but ******** ********** ** ****-******* *** or ******** *** ******* ***** ** in **** **** *** **** **** Ryan ***** ** **. *** ** video ************ **** ** ****.

** ******, *** *******'* ***** *** execs *** *** ******, ** ** an *****. *** ** **** ** other ****-******* ****** ******** **** *****, better (***********) ** *** *****-****** ***** and **** **** *** *******, ** it *****, *****.

(1)
UI
Undisclosed Integrator #8
Jan 06, 2020

** **** - * **** ***** them **** *** ******.... :(

(1)
JC
Jason Crist
Jan 06, 2020
IPVMU Certified

* ********** *** **** ******* ******* on ***** ****, **** *** * huge ****** **********, *'* ****** ** them *** ******. **** ******* ***** no *******, ********* *** ****** ******* snapper, ******* ** "****" (******** ***** aren't *** **** *** *** ******* is ****** ** **** **** ***** selling ****) *** **** ******** *** entire ************. * **** **.

***** **** ***, **** **** **** actively ****** ** ******* ***** ******** attacks, ******** **** ***** **** ***** products? *** **** ***** ************* *** human ****** **********? *** ** *** I *** **** ***** ****** *** after **** ** **** *** *** case.

(3)
(4)
(2)
UI
Undisclosed Integrator #7
Jan 06, 2020

* ****** **** ** **** ** sarcasm ** ****** ****** ******.

(5)
UI
Undisclosed Integrator #13
Jan 21, 2020

** *'** ******* *** ***** ** IPVM ******** **'* **** * *** safely ****** *** **** ******** ** Jason *****.

(2)
(2)
JC
Jason Crist
Jan 21, 2020
IPVMU Certified

**** ***** ***

(2)
Avatar
Allen Hammond
Jan 06, 2020

***! **** *** **** **** **** TMZ? *** ** **** ********** ** the ******* *** *********** ********* *** false ***********. ****'* **** *** ********* information ** ****...

*** ********** ********* *** ***? * know ***'** ****** **** ** ****** publishing *** **** *******, **** ** publicly *********... *** *'***. **** ******* for ******* ****** ****** ******** ** this ****.

(5)
(2)
(1)
JH
John Honovich
Jan 06, 2020
IPVM

*** ********** ********* *** ***? * know ***'** ****** **** ** ****** publishing *** **** *******

***, ** ** ********* *** **** history. ** ** *** ***** ************ someone’s **** ****** **** ******* ** irrelevant ** *************?

(3)
(3)
Avatar
Allen Hammond
Jan 06, 2020

*** ** ***... *** ***** ** an *********** *** ** ** ****. Your **** *** * *** **************** graphics, ****** *****, ******** ****, ****** ******, *** * ******* ****– ** *** ***** ** * click-bait *******.

* ***** *** **** ****… ** not **** *** *’* **** **********. I ******* * ************** *** **** of ******* * ***** ** **** when *********** ** ****.

** ***…

(3)
JH
John Honovich
Jan 06, 2020
IPVM

******** ****

***** *** ** ******** **** ** this ****. *** **** *** ** used ** *******'* *********** ** *** pic ** **** ************** ***** ********:

** ***:

* ***** *** **** ****…

* ***'* **** **** *** *** getting **. ***'** ********** ******* **** is ******** *** ********** ** **** was **** *** ****.

**'* ********** ******** ** **** * surveillance ********** *********** *** **** ******** sold **** *** ******** ***** *** that *** *******'*************.

(1)
(1)
JC
Jason Crist
Jan 06, 2020
IPVMU Certified

* ***** **** *** ****, ***** p **** (********). ***** “*****”? ***, petty.

*** ****, *** *** ******* ******** the ***** ******** *** ******* “********” or “*****”. 😂

(1)
U
Undisclosed #9
Jan 07, 2020
IPVMU Certified

***** “*****”? ***, *****.

***** *****?

(1)
UM
Undisclosed Manufacturer #12
Jan 21, 2020

* ***** **** ******* ** ***** down *** **** ** ******... ******** they *** ****** *** ***** *********** their ***** ** ** *****.

****, **** ** *** *****...

*** ** ***** ******* ** ****** at $***.

**** *** * ** **** ***** license, ******* **** **** ** * 10 **** ******** ** *** ***'* use ** *** *** **** ** years. $*,***

**** ***** ** * ******* ******* at $*,***. * ** **** *** can **** ** *******, *** ***'* look ** * ****** ********.

**** * ** **** ***** ******* for *** ******* *******. $*,***

** *** ***** ** **** * camera ** $*,***. ******** *** ***'* need *** ******** ** ****** ** anything....

****** **** *** ***** ****** *** wi-fi & *********? **** *********** ** not **** ******** ***** *** **** the *****. ****, ******** ************, *** without *** *******, ** *** **** to *** * *** ******* ********** anyway..

***** *****...

Avatar
Sean Patton
Jan 23, 2020

** **** ******* *** ******* *******, looked *** **** & ********* ******** while *** ****** *** ******* *** an ******** ****** ** **** *** after ***** *******, *** ** **** not ******** ********.

*** *** ***** ***** *** **** seen * **** & ********* **********?

UM
Undisclosed Manufacturer #12
Jan 24, 2020

* ***** **** ***** **** * saw ** ** *** *********. *** I ** ******* ** *** ********* again, *** * ***'* *** **.

**, ** ***.... ***** *** *** confusion...

U
Undisclosed #14
Aug 23, 2020

**** *********** *** ******* *** ****.

JC
Jason Crist
Jan 06, 2020
IPVMU Certified

** *** **** ********* *** **** to **** *********** *********** *** ***** of *** ** *** *** *** cameras ***’** **** ** *** ***** place!!

(2)
Avatar
Allen Hammond
Jan 07, 2020
(4)
(1)
U
Undisclosed #9
Jan 07, 2020
IPVMU Certified

************, ************ ** **** ****, *.*. John ********...

**** *** *** **** ****** ***** forever! * ***** **'* ******* ** somebody **** ** ;)

(7)
U
Undisclosed #10
Jan 07, 2020

* ***** **'* ******* ** ******** high ** ;)

**** *** **** ***** ** *** smart *** **** ********?

(2)
DL
Daniel Lewkovitz
Aug 23, 2020

**** ***** **** *** ****** ***** tricks **** **** **** ** ***** alarm ********* ** *** ** ***** a *** ******* ******* ***** ** penalties ****** ** ***.

UM
Undisclosed Manufacturer #15
Aug 23, 2020

* *** **** ** ****** ********* footage ** *** ****** ******* ***** meeting:

JH
John Honovich
Apr 01, 2021
IPVM

******: *** ******** **** *** *** left ******* ** ** *** **** of ****** ** ** ******* ******* mode *******:

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(1)