Continuing in our series:
IPVMU Certified | 10/14/16 05:33pm
This is a tough one as it is a good product. I put "maybe". Milestone makes a good product and I enjoy the ability to basically fit any end goal without having to learn to code. If I intended to be there for 2 years it's a definite yes but for the long term I lean more towards no. There have been many good moves as of late:
- Elimination of Enterprise
- Eliminating GO and upping the freebie level features to essentials.
- Some of the non-M10 Husky units are interesting. They're worth a look.
- Streamlining of product line
- Buildout of the dashboard features based upon feedback
- ONVIF Bridge is interesting once developed further. Lots of potential usage by AV integrators.
- Superb license and Care package management.
- The pseudo app store model holds promise if widely adopted.
However, from an outsider perspective I would be concerned about some of the external facing challenges long-term:
- Use of distribution-only adds cost and complexity but minimal value to software.
- Purchase by Canon with murky goals.
- Axis competing on the entry and SMB level.
- Increasingly long support queues each year.
- Pressure on the "Care" package premise from Avigilon and VI.
- Cost of training increases cost of entry for integrators, limiting adoption
- Decreasing costs of VMS in general - VI, Hikvision, etc.
- Husky M10 is a tough sell.
- Current partner system is challenging to create a complete, low maintenance, functional integration. Milestone is becoming more PSIM-like with all the PSIM challenges to go with it. The Community/app store may help solve this and enable partners to sell their product more due to ease of implementation.
- Protracted development of product between 2014 and 2016 releases. This made Care packages seem hollow.
I would like to see Milestone continue to succeed as an open platform. It is needed to compete against Genetec.