IPVMU Certified | 06/11/14 11:05pm
Hi Brian, Dell gear is frequently more expensive in stores than from Dell online in Australia too. I'm guessing that's partly because of transport costs to the store plus the convenience of being able to immediately have a computer rather than waiting a day or more for it to arrive via courier. Sometimes in business, a computer is needed fast so paying a small premium for it at a local store is not so bad.
Either you have tapped into their abandoned e-cart pricing, or they subscribe to IPVM and fixed it, cuz mine shows this:
Does yours have a CD-ROM?
IPVMU Certified | 06/12/14 12:01pm
It really speaks to the branding name power Dell has built when this occurs, because it's not that uncommon. Dell's business was built on cutting out the middle man. I think the only reason they started being "friendlier" to the channels and resellers is demand, where in a lot of cases like Rukmini said, someone are willing to pay extra to get something quicker (Dell has had some LONG lead times last few times I got quotes), or in some cases the buyer just doesn't realize the price difference.
Thanks for this interesting "research." When one gets busy doing their everyday tasks "on the job", finding time to do this little extra "research " on seemingly otherwise no-brainers gets put to the back of the line and and often doesn't take place. Interesting.
It does not surprise me at all. ADI is all about MAXIMIZING profit and being a one stop shop for smaller installers. You can always ask them for a discount and usually get it if you have a good relationship. If you have agreements with some Honeywell divisions, you have minimum sales levels to meet. This kind of program allows you some flexibility with those expectations. For instance, to be a ProWatch dealer, you have to meet or come close to some sales expectations, unlike other Honeywell divisions. But you can purchase all of your power supplies for all jobs and they count towards your ProWatch numbers.
When they first had access to Dell my boss wanted us to buy through ADI and stood vehemntly against it and won that battle. A lot of what we did was custom builds which I could do through ADI but even one screw up on ADIs part would cost us a lot of man hours, delayed projects, etc. I just do not trust ADI to handle any technology on that level correctly.