Hi Michael:
I get it. It is fun to bait and debate.
Because I openly identify myself as a DW employee, I will say this and then I probably should leave this thread alone. John would probably advise me to just shut up now, but you know how marketing people are...
Digital Watchdog has ownership interests in the manufacturing facilities of the cameras and recorders we sell. Because of this, we consider Digital Watchdog to be a manufacturer. The technical specifications that our U.S.-based executives and engineers define for the products are extensive, and the testing and requests for refinement by the same people here in Cerritos and in Tampa are also often extensive. By the time a product gets a logo placed on it, it has been manufactured to our specifications in factories we partially own. In addition, some assembly and configuration is done here in Cerritos.
I would ask you to please take a close look at almost any "manufacturer" today before labeling anyone as simply rebranding product. Please allow me to give you what I think is a related example: Did you know that in order for a "manufacturer" to legally claim a product is "Made in America," 51% of the component and assembly cost of the product has to originate in the U.S.?
Anyway, we claim to manufacture dependable products. Try them, you may like them. If you don't, it would help us to know why.
Mark x283
P.S. Yes, we are proud of our support personnel and of the fact that we have teams in both Cerritos and Tampa to serve our customers regardless of time zone.