Subscriber Discussion

Windows 10 USB Problems When Connecting To Fire Panels

Does anyone else have any problems connecting newer laptops to fire alarm control panels?

We bought several Dell laptops for our service techs over the past year and in the last month I found out that my guys can't connect to the panels over USB. What happens is the USB connects, then disconnects, then connects, then disconnects, etc, and the software can't do its job. This happens for Surfaces also.

***** ***** **, ** lead **** *** * Lenovo ****** **** *** upgraded **** ******* * to ******* **, *** he ***** *** **** sort ** *******. ** is ********* **** *****'* a ********** ******* *** Windows * *** ****** and *** ******* ** driver. ** ****** **** if *** ****** ** updated, ** **** ***** have * *** ****** that **** **** **** the ******, *** ** the ****** ** ***** with ******* ** ** the ******* ** **** not ****.

*** ****** ** ******* are *** *********, *** my **** *** **** they've ***** ** ***** people ****** ******* ******** connecting ** ******* ****** from ******* **.

**** ******* **** **** this *** *****? **** anybody **** * **** around?

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* **** ** ******* laptops *** **-* ****** ports ** ******* ***** with ***** ******** **** you ********. ******** ****** it ****** ****, *** it *****'*.

** *** *** ******* have ***-* *****? *** may **** ** ******** adapter ** ****** ***** if *** ******* ***** do ***.

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** ***** * ***-* adapter *** ** ****'* change ********.

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********** * ****** *****. We **** * *** USB ** **-* ****** adapters, **** **** ** Windows **, **** ***'*. Finally ***** *** **;'* driver *********. ***** **** look *** **** **** are ***** *** **** non ********* ******, ** what ****.

**'* ******** **** **** one **** ******* ** was ******** **'* ***** letting *** *** *** Windows * ****** ** it *** ******* ********* and *** *******.

*** *** *** ** is *** ** **** a ******* ** ****** online, ***'* *** ******* find **, ** *** may **** ******* *******. I'm *** **** ******* how *** *** ********** to *** **** ******. You'd ***** ********* ***** release *********. ** ******* at ***** ********, **** sure **** *** ********** to **** **** ******* 10

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**'** ****** ** ******* to *** ****** ******* a *** ***** *** FS-Tools / **-*****. ********* tech ******* **... ********* on **** *****. *************, their *********** ***** ******* something, *** ****'** *** trapped ** * ********** of **** (**** ** I'm *****).

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****'* *** ******** ********** from ****** ** *****? USB ** ***? *** to ****** **-***? *** to ****** **-***? **** other ********?

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*** ** ***

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** ***'** ***** * usb-to-usb **********? ** ** not ***-***** ** * serial **** ** *** panel (**** * **-* connector...). **** ***** ***** you're ***** *** ******* sauce ********* ******** *** usb ** *** **************. Whatever **** *** *** likely ******* ** ******* 10. *** **** * pseudo-IP ********** **** ******* uses ** **** *** to * *****? **** in ******* ***** *** the *** ******, ***** all ***** **** ** the ******** ***** *** make **** ** ***** happy. **** *** *** device ****** *** **** up **** ****** ** the ******** ** ******* you **** * *** driver *** **.

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*** **********, ** **** had ** ****** **/*********** with **-***** / **-***** using *** *** ******* 7-no ********** **** ******* 10 *** **** ***********. Honeywell/Fire-Lite **** ******* *** gone **** *** ******-*** Honeywell ********** **** ** here **** **** ** rebut/explain/promise * ****** ******, whatever **** *** *** to **. *** * suggest ******* ** ***** with **** ******** **** Lite *** *** ******* them ** **** *** up **** * ** based ******* ******. **** process ***** * *** days *** *******'* **** to ** **** **** this, *** ** *** want ** ***** *** overseas ******* ****** *** their ************* ** ********, that ** *** **** that ***** ** **** fruit.

*.*. **** ** *** limited ** *********, ** is ******* ** *** industry ** ** (****) experience-sad.

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** **** *** *** laptops *** *** **** to ******* ** **** have *** *.* ** USB *.* *****. * had ******** ****** *********** a ***** **** * new ****** ***** * switched ** * *** 2.0 ****.

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*** *** **** ******, we ***** ***** *** port, ********* *** *** 2.0 ****, **** ** change. **** ***** ******** USB ******.

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***** ****. *** ****** it ***** ** ********* simple.

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* **** (****)

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*** **** **** *** difference ** ** *** Win ** *** *** 7 *** ******* *** but ***** ********* ****** had *** **** ***** a ****** ** ***** ago. * **** *** fire ***** ***** **** some *** ******* ****** just *** ****.

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**** ********** **** ******* using *********** *********. ** that **** *****?

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********* ****** ****** ** illegal. *** ****'* **** my *******.

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*** ******* ******** ** FIRE ******, *** *********: "Not **** **** *** ********** ** ** *** *** ** *** *** * *** ******* ***" ....

******** ***** * ***** ago, ** *** * problem **** ** *** which **** **** **** Embedded ** **** ******* from ****** **** ****. We ***** *** **** after **** "***** ******* to **" ********* ******* KB ****** ***** ******* to *** *** ************* without **** ****** **** it *** ********* ** the ******** *** ** year ****. *** ***** this ****** **** ******** requires *** ******* ** be ********* ****** *** therefore *** ***** ********** USB *.* ****** ** downloaded **** *****'* ******** website ** *** ******** and ******* **** *** yellow *********** **** ** the ** ****** *******.

**** ****** *** *** License ****** ******** ** the ***********´* ******** *** 3.0 **** ** ** unable ** ** ******** by *** *** ******, and ********* *** **** to *** **** **** 32-channels. (*** ******* ****** is *** **********/********* **-********).

***** ** ***********, ** ******** *** OS's **** **** *** choose´DISABLE ****** ********* ***********´, but ** *** ** be **** ********* *** NVR ** ********.

** *** *** ** the ***, ** ********* the ** **** ***** entirely *** ********* * brand *** ***** *** License, **** *** ******* Update *** ***** * attempts, ** **** ********** the ************* ****** *** the *** *** ******* Dongle ************* (* *******, from *********'* *** ****** servers) *** *** *** is ******* ** ******* any ****** *****.

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*** ********* ***** ****** input ** *******. *'** seen **** ***** ******** on ***** ********.

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** *** ******? **** would ** ****** ***** ** ****** ******** with *** *** ******.

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*'** *********** **** **** a ********* ***** ****** programming ***********.

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****, * ***** ********* touch ******, *** **** didn't **** *** ******. Good ****, ******.

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*** ** ** ********* as ****** ** *** default **** ******** *** the ***/****** **** ** Win10 ** ****? **** rate, *****/**** ****, ******? I ***'* ******* ***** panels, *** *'* ******* to ***** **** ***** with *** *.* ** 3.0 *** **** * faster ******* **** ****.

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****'* ** *********** *******. I ****** ******* **** each *** ******* ***** have * ******** **** rate, *****/**** ****, ***, to ***** **************** ********. But ********* ********* ** a ****** *********, *********, somehow.

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* ***** ***** ** see **** *** **** port ** *** ***** expects ** ********, *** set *** ****** **** on *** ****** ** match. * **** *** a ***** **** ** various ********* ****** *** their **-*** *****, *** depending ** **** ** connecting, ***** *** ********* serial **** ******** (****-*-*-*, 9600-7-E-2 **** **** ******), but *'* *** **** is *** * ****** issue ******* *** ****** and *** ***** *** perhaps ******* *** ****** and *** ***/****** ***** being ****. *** *** control *** **** **** settings ******* ****** *******.

'*****' > '******* *****' > '******' > '********' > '****** *******' > 'Ports' (*** & ***)

*** *** *** *** that **** ***** *** connect *** ***/****** ***** to *** ******.

******, *** ****'* ******* which ******, ***** ** assume ******. ***** *** DIP ******** **** ******* the **** *** **** settings, ***** ** **** sure **** ******'* *** port ******** *****.

***** *******.***

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***'* *** *** **** wish **** ***** ****** when **'* ******** **. I've *** ****** ** the "**'* **** ****** to *******" **** **** manufactures *** *********. ***** way *** **** ** our **** ******** *** why ***** *****'* **** or ******* *******.

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** ***** ** ** not *** ************* (********* those **** **** **** product *****) **** ** go ******* *** ****** of********* ******* *** *********** *********.

**** ** *** ******* *******.

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* **** **** *** an ***** *** **** time ** *** *** radio *********.

********** *** ******** ***** Serial-USB ****** ******* *** problematic.

********* ******* **** *** FTDI ***** ***** **** solid ***********.

**** **** ** ** a **** *** ******* ***** ********.

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* **** **** **’* over * **** ***, but *** ****** **** a ******** *** *** USB ***** **** *** laptop ********** *** *************?

*'* ******** **’* ********** a ****** ***** ****, but ***** ** *** installing ** ***** ** either ** ** *.

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* ***'* **** *** equipment ** **** **** on, *** **** ********* driver ********* *********** ****** connecting/installing *** ******/******* ****?

*** ** ******* ******** Drivers ** ******* ** : ****** ******* ******

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**** ******** ********** *** something **** *****. **** seem **** **** ******** with *** ******* ***** & ***** **** & pieces * **** *** to *** **** *** last *** *****. *** has *** ****** *** issues **** *** **** USB - ****** ********.

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