Nelly Security | 05/26/16 02:26pm
This is a surefire way to make it work everytime:
#1) When logging in for the first time on a new computer OR after changing the IP address, you will always be prompted to install the plug in, Do so and shut down your browser while doing so.
#2) After plugin completely installed, log back in, from here you may be asked to accept the plugins activation, go ahead and say yes, After you say yes, you still may be left with a blank screen
#3) After seeing the blank screen, simply refresh and the video will pop up
Firefox is my browser of choice when viewing surveillance stuff nowadays. Chrome, I never use due to it not working with plugins anymore. IE I will use if I have to.
I'm not a big fan of Arecont Vision, but one thing they did well: the integrated web servers in my AV5155s require no plugins whatsoever. With present day security concerns, this is a reassuring feature.
Pro Focus LLC | 05/31/16 03:30am
I guess I'm used to the Hik/Dahua browser codec install hassle. Both have their own web install. Both have issues with anything other than IE. I don't even try an alternate browser anymore.
IPVMU Certified | 05/31/16 01:03pm
I've never had a problem getting on to a hik camera. Typically use Safari on Apple. The intitial plug-in install can be a pain but it's no different than installing most other plugins. I know Hik is working on eliminating plugins right now.