Which Is The Better Business? Integration Vs Alarm Dealers

JH
John Honovich
Feb 15, 2017
IPVM

Vote / discuss inside:

UI
Undisclosed Integrator #1
Feb 15, 2017

I think you'd have to define "better" 

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Armando Perez
Feb 15, 2017
Hoosier Security and Security Owners Group • IPVMU Certified

Agreed. Better is too subjective. However, having done both... alarm dealer is easier if done for profit only. Copy, paste, tweak, rinse, repeat. Fortunately for me I'm not in it cause it's easy or just to be profitable.

JH
John Honovich
Feb 15, 2017
IPVM

Better is done on purpose. Better in your opinion. I want to have a discussion. Questions like which business has a higher valuation or which business has higher margins, etc. are much easier to answer.

Armando has given an informative answer in line with what I hoped, i.e., for him, integration is less profitable but he values it more. I am sure others will have opposite or different approaches.

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Armando Perez
Feb 15, 2017
Hoosier Security and Security Owners Group • IPVMU Certified

I'll go a little deeper then. The possibilities for standardization are much greater for an alarm dealer. The deviations from the norm can be minimized, however, when you do that there is the consequence of winding up selling a less effective answer. To do the alarm business properly from a business perspective you have to focus on selling the contract and not the alarm. This is terrible from the security perspective, but you won't get to any real meaningful volume selling the $2000 alarm that it takes to properly secure a home after having a real conversation with the home owner and really listening to their concerns. Volume is the key when you're building a business on $40 a month.

I exited that market because I couldn't make myself do that. Others can and make a great living and build wealth. I'm not trying to minimize their contribution, it obviously has value or there wouldn't be success in it, just with my history, I couldn't bring myself to go down that road.

A bit of that history. 

Family's homicide drives Indianapolis man to open alarm company

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JH
John Honovich
Feb 15, 2017
IPVM

Armando, sorry for your loss. Thanks for sharing that, very interesting history.

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John Bazyk
Feb 15, 2017
Command Corporation • IPVMU Certified

I don't know if you could define us as an integrator, but I also don't think we're just an alarm dealer. On the alarm side of our business, our primary product offering is DMP and Bosch, but we also install and service Honeywell, Silent Knight, Fire Lite and many other manufacturers daily. We offer what we think is best for the customer, and stay away from projects we're not capable of doing (yet). Each project we involve ourselves in is bigger than the last, and we seem to be becoming more of an integrator every year while continuing to grow our alarm base. We have thousands of maintenance and monitoring contracts for alarm systems. The RMR from these contracts can support our company if there's no work.

In my opinion, I think you need both. The integrator side of our business is growing fast, per project we have much higher profit margins, so that's really nice. It helps make it possible for us to be an alarm company and install security systems with low-profit margins to get the RMR contracts. Our alarm side keeps us stable, I think this would make us more of an attractive company to purchase and create higher valuation in the long run.

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UI
Undisclosed Integrator #1
Feb 15, 2017

Im sure this is on the site somewhere, but since it is relevant here, can someone define integrator. 

JH
John Honovich
Feb 15, 2017
IPVM

can someone define integrator.

Oh no, that might get controversial! :)

In this context, by integrator, I mean someone who designs, install and sells a video / access system for full payment up front (i.e., net 30, 60, etc.)

By alarm dealer, I mean someone who installs an alarm system, gets little up front, but secures a multi-year contract.

I am certainly not saying this is universal, but that is a fairly common contrast.

Other discussions on integrator: What Are Traits Of An Outstanding Integrator?What Are The Requirements To Be a Security Integrator?What Is The Difference Between a Integrator And And An Installer?

 

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MB
Michael Blumenson
Feb 15, 2017
IPVMU Certified

Interesting question.  I wonder if the votes above may be skewed if IPVM has more of an Integrator following then an Alarm Dealer following.  I have no way of knowing this but the general content seems to better suited for integrators dealing with a wide array of challenges.   

We are an integration company wanting for more RMR.  I would like to strive for more balance like John B. has described. 

JH
John Honovich
Feb 15, 2017
IPVM

I wonder if the votes above may be skewed if IPVM has more of an Integrator following then an Alarm Dealer following.

I agree with you. There are only 12 votes as of right now so it could change as more votes come in but, since we focus on integration, the votes will likely skew notably that way.

As background, I ask this because my experience from the Barnes Buchanan conference is that the alarm dealer side is healthier financially than the integration side.

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Sean Nelson
Feb 15, 2017
Nelly's Security

Do you see the financial strength of the alarm dealer trend continuing with the explosion of IoT and Home Automation?

Most of the DIY home automation has self monitored alarm features now. Vera even has one coming out that is a fully featured zwave hub, and you can get all the normal wirless door contacts, PIR, etc. It gives the user the option to self monitor their home for no monhtly charge, or they have the "option" to upgrade to a fully monitored system (central station monitored). Only $20/mo

If I had to guess, I think we will see more of the same coming out.

JH
John Honovich
Feb 15, 2017
IPVM

Do you see the financial strength of the alarm dealer trend continuing with the explosion of IoT and Home Automation?

In pure financial terms, the explosion of IoT and Home Automation is nothing compared to the implosion of video surveillance pricing / profits.

From what I can tell from the financial people on the alarm side (who are fairly sophisticated), the financial impact is fairly negligible to date for IoT and Home Automation, whereas for video surveillance the impact has been much deeper.

Agree / disagree?

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John Bazyk
Feb 15, 2017
Command Corporation • IPVMU Certified

Only about 30% (I could be wrong on this number) of homes in the USA have an alarm system. There's plenty of customers available for both DIY self-monitored and professional firms to go after. Most of our clients have zero interest in self-monitoring, they realize that they can not be responsible for their home 24/7. What happens if someone breaks in, in the middle of the night, the alarm goes off, and you can't click call police from your app! Or if your on a plane, or in a meeting, or someone follows you into the house and forces you to disarm the alarm system. There's a lot of reasons not to go with a self-monitored system, and most consumers with common sense see this if they don't, once we explain it to them, they steer clear of self-monitored.

A much better option for the budget consciousness is to have on-demand monitoring. Our clients can turn monitoring on and off right from their app.

We have a DIY offering that is very good, but almost every lead we get through it turns into a profitable professional installation because most people don't want to stick the sensors on the wall themselves. Burglar alarm systems scare people, even young people. They want to know it's installed right. A cool video on a website doesn't give people real confidence, they want to see a professional come in, set it up and show them how to use it. DIY will grow, there's no question about it which is why we advertise it. But professional installation will always be at the forefront.

Two more points, insurance companies, for the most part, don't think a DIY system or self-monitored system meet their requirements where an alarm system is being required to insure a home or business. Police jurisdictions all across the country are also choosing not to dispatch to DIY systems that are self-monitored.

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Adam Messina
Feb 15, 2017
Qumulex

As an outsider to both businesses I think the answers fall somewhere in the middle.  For those passionate about technology I believe that the challenges that come while problem solving as an integrator are very interesting, and those complex projects could be very lucrative.  However, a project based business can and does often have peaks and valleys, so having an RMR component (like an alarm business) can help keep a revenue stream coming in.  

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UD
Undisclosed Distributor #2
Feb 15, 2017

The reoccurring revenue creates a foundation for the company to operate from and smooths out some of the peaks and valleys of project based installations. A mix of the two is the best way to go. 

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