What Would You Do To Improve This Image?

In running a test with Arecont 5MP and 10MP cameras the past couple of days, we've been running into severe issues with how they handle light (~700 lux on target, indoors). Below is an image with default settings:
Note that even in auto-iris Arecont models, iris control defaults to OFF. So the first thing we did was turn it on, which improved things, but not drastically:
We found that adjusting brightness and gamma had the most effect, but this will obviously affect low light performance:
So, the question is: what else should be done to compensate for this? Have you had similar issues and what did you do to remedy them?

Here's an image of the full FOV (~3' wide), also:
Using a wider, ~9' field of view, the entire target is washed out. We used the images above simply because at wider FOVs smaller text is difficult to read regardless of light handling issues, due to the lower PPF.

Also, just to pre-emptively head off any sarcasm: don't say "use a camera other than Arecont."
Ethan, could you please make another picture with also the other side of credit card?.. It could be highly interesting, maybe not in order to improve the luminosity, but.....;))
Jokes asides....
What is actually the final goal here? To reach the best real-image quality possible, or just to read and recognize better the items?
Cheers,
Simone
Off the top of my head, I'd say the overall exposure of the scene is your main enemy - most of it is dark grey to almost black and that's undoubtably wreaking havok with the camera's exposure modes.
So first thing I'd do, if you want to maintain the FOV and overall contrast, is change the camera's metering mode, if possible - go to a spot or center-weighted mode, or define the text area as your exposure target...
If that's not an option, and all you have is full-frame averaging, the next step would be zooming in more on the lighter objects to reduce the black area in the frame.
Alternately, you change the background to a lighter shade of grey so the camera isn't overexposing to compensate.
Also, see if the camera has adjustable gain limits, which may allow you to reduce the maximum gain while leaving low-light performance unaffected.
AGC, AGC, AGC. I've said it before and I'll say it again - if the camera has AGC controls, turn them down or "Off".
I am taking classes and trying to participate. Seemingly F-stop would play a role in this discussion as relates to image quality or not? Would or could you change the lens to improve quality?
Do we ever know what chip sets come in all these different camera manufactures? If we say they are equal then evidently cameras must be designed better than others behind the chip set consequently not created equal. I am off base? Comments welcomed please.
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