Subscriber Discussion

What Is Going On In Ligowave?

It you are a LigoWave customer I am sure you know the pain of getting product from them at the moment.

LigoWave aren't answering questions about what is actually going on internally. To have market demand the way they have and not being able to supply is so disappointing. LigoWave product especially for CCTV applications is a great product.

Does anyone know what is going on with LigoWave currently?

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It you are a LigoWave customer I am sure you know the pain of getting product from them at the moment.

which products in particular are unavailable?

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We stock some of their DLB range and have been unable to get any stock for the last few months. We are now told from our supplier that it is highly unlikely they will receive any shipments before Christmas.

I can't comment for their other ranges but the DLB range is certainly difficult to get hold of at the moment.

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We reached out to LigoWave for feedback, and we will post their response here.

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We have not received a response from Ligowave, I emailed them again for feedback.

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We have attempted to contact Ligowave multiple times with no response, additionally, their US Support phone number is out of service:

This is very concerning, especially because Ligowave's differentiation from Ubiquiti was human-based phone support. If we get any communications from Ligowave, we will update.

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They are saying now, that they will have some stock of DLB range again in December but is already allocated/ sold and they will have more DLB stock in Q1 2020.

At LigoWave/ UBNT price range, what other brands operate in this price range?

There is some other with similar or less price range but build quality and GUI are not to a good standard.

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Can confirm that for quite some time now we can't get any models that our clients want, and we can't get the product from competitors/other distributors either. Also cannot get any information from Ligowave. We are currently sourcing & testing alternatives.

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