What Do You Do For Hosting / Managing Your Website?

JH
John Honovich
Feb 21, 2018
IPVM

A friend asked me for advice on hosting / managing his website. He told me his current provider charges him $1,200 a year but now he is doubling his price to $2,400 (that's just for 'maintenance', any customization or additions are extra and he updates the content on his site himself). It's a simple website to advertise his business, running on wordpress, so it strikes me as way overpriced.

I am curious what you would all recommend.

He knows I have a 'website' but IPVM as a web-only business is not a good comparison for a regular brick and mortar business.

Any ideas on what or where to host a website? More generally, I'd be very interested to hear your success or challenges in managing your websites.

CR
Chad Rohde
Feb 21, 2018

If it's just an info site that doesn't change often, it's hard to beat the prices and features GoDaddy offers. And their support was actually great the last time I called.

I wouldn't spend more than $100/yr on a site like that. 

As for success or challenges, I assume you are including email hosting for this question. If so then, that was, is, and always will be the challenge. Did you get my email? Where is your email? Spam this, blacklist that, and god forbid you get blacklisted with the spam filtering companies. Might as well change your domain name. 

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Sean Nelson
Feb 21, 2018
Nelly's Security

I was about to say that is pretty darn good but then I saw your comment about it being a brick and mortar business, that changed my perspective. So basically if this is like an "online business card" type site then yeah that is overpriced.

if its just a simple non- ecommerce website, Godaddy and the likes are hard to beat. What real maintenance do you need that they cant offer? 

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UM
Undisclosed Manufacturer #1
Feb 21, 2018

After years of designing our company site, and then outsourcing the design and maintenance, we decided to take a crack at doing our own.  We wanted to add banners announcing events, make changes on the fly, and have an impact with its appearance. Tried a few web site DIY sites and settled on Squarespace.  Very low cost, fairly easy to master, and great support.  The process is just like learning any new software...read the documentation, set up a test site, mess with it, get opinions from people you trust, and then publish.  A couple of nice features...they will set up your domain name, and have a connection with Getty Images.  You can then download zillions of images and videos to use on your site, with all royalties paid for.

Send an email to John H, and he will forward to me and I will send you a link to our site.

Have fun!

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UM
Undisclosed Manufacturer #2
Feb 21, 2018

I've used Google Domains and HostGator.  Google was nice, because you could use all the other google tools as well, and email hosting on the Gmail platform was super simple. 

JH
John Honovich
Feb 21, 2018
IPVM

All, thanks!

Do you know if they handle upgrades or customizations of the website? My friend is trying to figure out who takes care of that. Evidenly the local guy he uses wants to charge him a small fortune for any change, it strikes me as a rip off because those things are fairly easy given who modern simple wordpress websites are built / changed.

JH
Jay Hobdy
Feb 21, 2018
IPVMU Certified

We use Godaddy for hosting. We are actually able to host multiple sites under the plan, and its less than a $100 a year.

 

We had a guy built it on a WP we purchased, and he charges us $60/hour for maintenance. Updates, etc. He is more of tech/database guy IMO.

 

Now we have engaged a company that has better creative talent etc and is helping us on the visual side. They are charging more but I think its worth it.

 

I learned a long time ago, some things are better left to the pros. I work 60hours a week managing/growing my startup business. I just do not have the bandwidth to manage my own site.

 

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Jon Dillabaugh
Feb 22, 2018
Pro Focus LLC

My site is Joomla based and hosted on Siteground. They are known as one of the best Joomla and Wordpress hosts. Their base package is $4/mo, but I have the $6/mo plan because I sometimes host temporary sites for clients to check out. 

And if you need a simple update to your website, check out Fiverr. Super cheap for simple stuff like that. 

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JH
John Honovich
Feb 22, 2018
IPVM

JD, thanks.

I just checked fiverr and there seems to be a number of options, e.g. this one - I Will Do Professional Wordpress Maintenance Service 110 5 stars. That route might be best consider he already has the site running but just wants to maintain / periodically upgrade without paying thousands per year. I've messaged a few of the fiverr people to learn more. Will share what I learn.

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Chris Anderson
Feb 22, 2018

I have used iPage for hosting.  They are not ideal, performance is poor, technical support seems to based on another planet and cost is high.  We migrated over to SiteGround and the experience has been wonderful, a complete 180 from the aforementioned provider.

I highly recommend Fiverr as well for simple gigs and getting parts and pieces that you don't understand (or have the time for) done for you.  Also had good experience with related sites like 99designs and Upwork.

No matter what though it's nice to spend a little time learning how to do basic administration.  It isn't that complex to have a little wordpress site, especially if you use a drag and drop builder plug-in/theme.  Even doing a month at Lynda.com may not be a bad idea to kickstart the learning process - if nothing else it gives you some ability to keep costs in check and understand what reasonable prices are and the amount of work required when hiring freelancers.

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Brian Karas
Feb 22, 2018
Pelican Zero

Wix is a popular small business hosting option that covers website, email, and has a CMS for doing basic changes/updates.

Weebly is another one along the same lines.

Jimdo is also popular, though a bit more pricey for what you get IMO.

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JH
John Honovich
Feb 22, 2018
IPVM

Brian, thanks!

All of them seem pretty inexpensive (even Jimdo's 'platinum' plan is just $30 per month).

I am curious - do you or anyone else know any options where the website host actually does customization of the website for clients? More like a full service (e.g., if someone wants to add a Wordpress plugin).

Btw, thanks Chris. While I do think it's generally useful to learn basic administration, my friend is not interested. He's not in a technical business so for him it's a distraction / difficult to fit in.

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Brian Karas
Feb 22, 2018
Pelican Zero

I am curious - do you or anyone else know any options where the website host actually does customization of the website for clients?

Not in the ~$20/mo. hosting category. Small business owners are notorious for being finicky and impossible to please when it comes to website stuff. They do not understand the differences between small changes and major things (understandable, but still an issue), which leads to severe frustration and lost time on the part of the person trying to implement the changes.

The standard hosting model is to provide templates and integrated systems that let website owners be as self-service as possible.

I know several HubSpot alumni who do the sort of website care-and-feeding stuff you are describing for $100-$250/mo. on average, though that is usually centered more around SEO and lead generation vs. just doing basic updates and changes.

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JH
John Honovich
Feb 22, 2018
IPVM

Good info. Any of those HubSpot alumni you would recommend? I could see the value for my friend for the SEO and lead generation aspect since his current provider does nothing like that and charges the same.

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Brian Karas
Feb 22, 2018
Pelican Zero

Any of those HubSpot alumni you would recommend? 

Posted a question to the Facebook group to see if there is any interest or recommendations.

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Mark Jones
Feb 22, 2018

GoDaddy will do the website upgrades, changes etc, but of course you will pay for it.

We are Wix fans ourselves, having used both.

He can also advertise on FreeLancer.com and get some really good talent at a competitive price. 

Open a GoDaddy account, and hire them to do it, or use a freelance developer who can manage the site for him (SEO, etc) might be his best route.

He can remove them from admin privileges as needed.

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