Member Discussion

What Are Typical Disaster Recovery SLA Requirements (RPO & RTO) For A Cloud VSaaS Application?

What are some typical disaster recovery SLA requirements in terms of RPO (Recovery Point Objectives) & RTO (Recovery Time Objectives) for a Cloud VSaaS application? They would obviously be different for mission critical, business critical, & non-critical applications, but wondering if there are guidelines or customer expectations on this.

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********, * ***** **'* a **** ******** ** ask *** * ** not ***** ** *** strong **** **** ***** providers *****.

** ** *******, **** is*******'* ***, ********* *****:

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**, *.*., ** ******* has *+ *** ******, they **** **** *** that ***** ****. ****'* not **** ************ *** such * ********** ******.

** *********** ** **** for **** ********** ***** VSaaS **** **** **** things ***'* ** **** but ***'* **** ****** legal ******** *** ********* in *****. **** **** make *****?

*** * *********** **-**** server ******* * *** application, * ******* **** the ** ***** ******* to * ****** (** other *********) ******* ********* on *** ***'*/******* ********** they **** ** ***** with *** ******** (**** business *** ** *****). Unless *** ******** ***** an **-**** *** *********** has **** **** ** resilience ***** **** *** architecture, ** ***** **** the **-**** ****** ** dependent ** *** ******* agreement *** ******** *** with *** **. ** the **** ** *****, it ***** ****** ** how **** *** ****** can ***** *** ******* back **. **** ***** me ** ******* **** the ****** ************ ** the ******** ** *** here ** **** ***** rather **** ******* ** VSaaS ****** ** ******* agreements.