Taking Over VMS System Managed By Someone Else?

How do you go about taking over a system managed by someone else?

First customer has a mix of equipment, and we know where everything is, as the IDF's are easily visible in the plant. But we do not know any passwords to the managed switches, VMS or VPN. They now want to add some more equipment which requires working with some of these switches, VMS, etc

Second client is worse. 100~ cameras analog/IP with switches, encoders and power supplies throughout the building, and nobody knows where anything is. One person said there are switches in the drop ceilings.... On this one, we are thinking of telling the client it is a complete takeover and we will try to locate all the switches, power supplies, and document everything and hand it over to them. This would be done at an hourly rate. This could take a week or more. Then we can start adding cameras/doing repairs.

Any suggestions on how to handle this with a client and how to address the cost of all this work just to locate everything?

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Panduit PanZone

Panduit PanZone

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