Subscriber Discussion

Video And Point-Of-Sale Integration

DH
Denis Halabudenco
Apr 01, 2019

Hi,

I would like to ask you an advise. After the Tracking in a real-time the second problem the second but not less important problem is Points of sale. Usually all the shops have the same structure: it is a  retail space (I don't know how to name it correct) , warehouses and POS.  So if the  VMS has POS function it can synchronize the transaction data with video surveillance and displays different information. It alerts about suspicious transactions, abnormal transactions, refunds operations and cancelling operations and other suspicious activity in the POS. There are a lot of customs and types of searches, it's Simple Search: search by the cashier's name, data, item, quantity and deepinsearch  it is Multiple Search, Search by searhing the phrase or using a wildcats (it's was very informative for me, but in my opinion it will help only when you need to find out somthing with grammatical mistakes), Searh by giftcard, discount cards etc. 

Thare are a lot of vms which are analyzing, compare and imrpoving customer experience. It displays queue lenght, dwell time etc. 

Yes this system reduses the loss fraud. But may be exist any system which is connects POS with Retail Space.  For example you have a retail store and it has of 4 cashiers stations. And you are trying to find out a pait of socks. You know that you have had an inventory on the 20.03.19 and today on the 01.04.19 you have 5 pairs instead of 6. You make a parallel with the POS video system and your retail and find out that in this period you have had 8 transactions and 9 activities. It is the simpliest example in the ideal conditions. 

 

May be there are more performant POS system, please advise me something. 

 

 

 

MD
Matthew Del Salto
Apr 01, 2019
Hudson Security

What is the POS system?

We wrote an integration for most gas stations and NX Witness / DW Spectrum. POS system is called Ruby2 Commander by Verifone. Wouldn't be hard to add other systems to the backend of this integration.

(1)
DH
Denis Halabudenco
Apr 01, 2019

Ahh, my bad. Not POS system. 

I would like to find more about NX Witness but the only video I could find out it is 

:-)

https://www.youtube.com/watch?v=mTHicNwbQA4

Tell me please in the timeline it is indicated cashiers name. Can it be changed instead of the cashier's name for example Receipt number or any other information. 

Thank you very much 

 

MD
Matthew Del Salto
Apr 01, 2019
Hudson Security

Yes in the timeline it has transaction #, cashier name, and all items summarized for the transaction. It basically generates a 'virtual' receipt as a bookmark on the timeline that is keyword searchable. You can also turn any keyword into a generic event that triggers other operations in the platform. For example all void transactions are directly emailed to the owner for review, lottery payouts, price change- etc. You can even fire off an alarm layout upon transaction void. I will see if I have some time today to make a youtube video overview.

DH
Denis Halabudenco
Apr 01, 2019

Can your VMS elliminate some abnormal transactions for example some VMS alerts you then in the transactions shows 0,5 or 0,4 ot socks?

MD
Matthew Del Salto
Apr 01, 2019
Hudson Security

Denis, it would probably be best if we carried out a conversation over email/phone. Shoot me an email at mdelsalto@blackboxusa.com with your contact info. Thanks!

DH
Denis Halabudenco
Apr 01, 2019

Yes, Boss :-)

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