Vanderbilt Bright Blue - Anyone Familiar?

We have a client with a Vanderbilt Bright Blue Access Control System. The system can be seen via its IP address and proprietary Discovery Software but the webpage is unresponsive. I have done the following: connect it via a laptop and network switch, power cycled too many times to count, and re-seated the USB thumb drive inside the unit.

Any help would be appreciated. Vanderbilt Tech Support wanted $500 to open a ticket.

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