RVA Security & Fire, LLC
IPVMU Certified | 08/10/22 01:40pm
I have a problem that I have not been able to resolve. I'm switching 20 Axis Q3505 cameras from an ExacqVision VMS to Eagle Eye. However, all but 2 of the cameras were discoverable. I am unable to discover these two cameras. All have the same firmware, all have an Onvif profile S & G, All have the same passwords. Eagle Eye tech support has spent a considerable amount of time trying to resolve the problem, but have not come up with a solution. I reached out to Axis and they cannot come up with a reason either. I downloaded Onvif Device Manager and as expected, the program discovers 18 of the 20 cameras, but does not discover the 2 that Eagle Eye cannot discover. I've factory defaulted and re-flashed the cameras, but still no luck. Any ideas or help would be appreciated.