IPVMU Certified | 05/15/15 03:16pm
Hi Kenny, for any IP equipment, you could just track the MAC address of the Ethernet port as it should be unique to that device. You'd need a different system for analog cameras but most of them probably have manufacturer serial numbers which you could record. This would save having to create your own service tag system. I also take photos of MAC addresses and serial numbers of equipment I supply to customers in case I make a transcription error in my records.
IPVMU Certified | 05/15/15 03:27pm
I've seen companies use QR Codes for this application.
They stick a QR Code sticker on a unit, and then that particular code references a specific web page on their Intranet that includes job notes.
When a tech does a service call, the first thing they do is scan the code, and it takes them to a full history of service calls or maintenance done to the system. It also may include things like serial numbers, maps where system equipment is installed, and tech support numbers and passwords.
Kenny. What you are looking for is an "iventory control" system. Many business (and particuarly institutions) use this method for tracking their property. Buy the app, a printer, and a scanner (if you want to go big time). Log into it and your folks could have all the history of the device at their fingertips. Probably can use a scanning app that can view a sticker image on the item, then search your database for the info.
Also, helps with theft and taxes (i believe that is redundant) and inventory of your tools and equipment. You can run an equipment aging report on everything (tools, equipment... your kids!) for taxes and simply to keep track of things.
Pretty cool and easy to set up. Most of all, this stuff has been around for years...