Warranties Not Honored - Too Dumb To Fail?

Was just listening to a conference call to several installers where a manufacturer (of LED lights/wifi modules) was indicating that they were not going to be able honor any field (non-DOA) warranties for product shipped to date. (And apparently there has been an uptick in claims lately).

Reason given? The cost of honoring the warranties would likely sink the company. And if the company is sunk no one will be able to support the wifi software integral to the lighting controls.

So, because we care about you, we are stiffing you!

Ever heard that one?

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